Head of content and communities jobs
Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.
Salary/job band: £56,463 (for 36 hrs) or PTE
Team: Fundraising & Communications
Contract type: Permanent
Hours: 28-36 hrs per week
Reports to: Director
Line manages: Fundraising co-managers, communications manager
Purpose of role
To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.
Role overview
This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.
Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications.
We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.
The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.
This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.
Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.
You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.
About Quaker Social Action (QSA)
Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.
Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.
Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.
QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.
“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”
- Down to Earth funeral costs helpline caller
Duties & responsibilities
Income generation
- To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
- To set clear targets based on previous trends, and realistic aspirations for growth.
- To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
- To ensure accurate financial information is presented within fundraising materials.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
- To identify and lead major funding applications.
- To build strong and warm relationships with funders and donors of QSA.
- To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
- To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.
Communications, marketing, media, brand, digital
- To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
- To understand best practice in charity communications and marketing and use this to promote the work of QSA.
- To manage QSA’s approach to reputational risk through our communications output.
- To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
- To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
- To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.
- To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
- To oversee media relations and protocols for media engagement for QSA.
- To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
- To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
- To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.
Leadership
- To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
- To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
- With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
- To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.
Organisational requirements
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties as appropriate to the role, as agreed by the QSA director.
“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”
- Visitor to Turn a Corner mobile library for people experiencing homelessness.
Person specification
Experience
- Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors.
- Experience of communications activities/digital development is highly desirable.
Skills
- Ability to write creative and engaging copy for a range of different audiences.
- Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters.
Knowledge
- Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
- Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
- Knowledge of technology, including AI, as a way of furthering reach and impact.
Personal Qualities
- Exceptional ability to prioritise workload and accurately deliver work to deadline.
- Demonstrates inner resilience, and ambition to deliver work of the highest standard.
- Ability to be flexible and have a ‘hands-on’ attitude when required.
- Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
- A willingness to work within a Quaker ethos, as clarified by the mission of QSA.
Main terms and conditions of employment
- QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale.
- This is a permanent position.
- This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
- Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
- QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
- We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
- QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
- This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
- The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”
- Audrey, online attendee of our This Way Up mindfulness and coaching course
Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.
We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.
Thank you for your interest in this role.
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life. This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.
If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you.
For more information, please download the information pack
Please download the information pack ad complete all sections of the application form on our website.
The client requests no contact from agencies or media sales.
Job Title: Head of Policy & Campaigns
Grade and Salary: Team lead - £56,000 to £60,000 (depending on experience)
Reporting To: Director
Number of direct reports: Three (currently)
Location: Brighton/Hybrid (At least two days per week in Brighton Office)
Contract: Full time, permanent (35 hours a week)
Travel Requirements: The post involves some UK travel and may include occasional travel to Europe.
Background
Pesticide Action Network UK (PAN UK) is the only charity in the UK focused solely on tackling the problems caused by pesticides and promoting safe and sustainable alternatives in agriculture, urban areas, homes and gardens. It is an independent, non-profit organisation, which works nationally and internationally to eliminate the use of the most hazardous pesticides, reduce dependence on pesticides overall, and to increase the adoption of sustainable alternatives to chemical pest control.
Our Head of Policy & Campaigns leads our work in the UK which aims to better protect both the environment and human health from pesticide harms. Through policy work, lobbying, research, media and strategic communications, we aim to influence a range of decision makers, from the UK government and devolved administrations to local councils and the country’s biggest supermarkets. The role also includes working alongside PAN UK’s Director to secure funding to cover the UK team’s salaries, overheads and activities. It is an incredibly varied role, involving everything from leading on strategy development for the UK team while also being intricately involved in writing and editing publications and executing other activities such as events and mobilising the public.
The Head of Policy & Campaigns is part of PAN UK’s Senior Management Team (along with our Director, Head of Finance and Governance and Head of International Programmes) which sets the direction of the organisation and ensures it is well-managed and delivering on our mission.
Specific responsibilities
1. Advocacy, policy and campaigning
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Lead the UK team in developing advocacy strategies, and fully utilising opportunities to make progress towards achieving PAN UK’s mission.
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Conduct high quality research and analysis aimed at influencing decision makers. Ensure it is presented in a way which is both technically accurate and compelling.
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Develop and/or maintain expertise in pesticide policy with the aim of being able to represent PAN UK credibly in a range of external fora.
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Build relationships with a wide range of decision makers including government ministers and civil servants, parliamentarians, devolved administrations, local councils and supermarkets.
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Ensure that the organisation’s policy positions on UK pesticide issues are clear, well thought out and will lead to positive change.
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Find creative ways to involve the UK public in PAN UK’s work, including enabling members of the public to contact decision makers directly.
2. Communications
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Secure media coverage for PAN UK outputs, including writing press releases and liaising with journalists. Provide written quotes for media outlets and give interviews for radio and TV.
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Write materials including policy reports, political briefings and public-facing communications such as blogs and supporter emails. Edit and sign off all outputs from the UK team, ensuring they are both well-written and accurate.
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Conduct public speaking at a range of events, from high-profile events in parliament to community gatherings (and everything in between!).
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Work closely with PAN UK’s Communications Manager to provide content for the organisation’s website and social media channels. Support the Communications Manager in their broader work which includes raising PAN UK’s public profile and leading on individual giving.
3. Fundraising and financial management
(Please note that PAN UK does not employ fundraisers).
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Raise sufficient funds to cover the UK team’s salaries, activity costs and contribution to organisational overheads.
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Contribute to efforts to raise core funds, which are led by PAN UK’s Director.
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Identify and build relationships with new funders, particularly trusts and foundations, with the aim of securing funding.
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Maintain excellent relationships with existing funders, making sure to meet reporting deadlines.
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Follow PAN UK protocols to ensure that the UK team’s finances are well-managed.
4. Leadership and strategy
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Manage a high-performing team, leading on strategy development and implementation and ensuring that the team runs effectively.
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Line manage the staff of the UK team, running regular 121s, annual appraisals and generally making sure they are happy and productive.
5. Contributing to the organisation
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Contribute to the effective and smooth running of the organisation through membership of the Senior Management Team.
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Report to the PAN UK Board of Trustees as and when required.
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Other duties as may reasonably be requested by the Director and commensurate with the post.
Person specification
Essential
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At least eight years’ advocacy experience, including experience of designing, developing and implementing both policy work and public campaigns.
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Experience of developing, implementing and reviewing strategies designed to create change.
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Excellent writing and editing skills and experience of producing both technical and public-facing materials. Exceptional attention to detail and a personal commitment to accuracy.
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An understanding of the political context, actors, and processes relating to key policy areas that intersect with pesticides such as food, farming, environment and/or health.
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Experience lobbying decision makers and knowledge of how the UK political system works.
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Demonstrable experience of preparing successful funding applications and building relationships with funders.
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Experience of managing, leading and motivating staff.
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Commitment to Diversity, Equity, Inclusion and Justice.
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Proven ability to work on own initiative, meeting objectives and tight deadlines under pressure.
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The right to work in the UK.
Desirable
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Knowledge of problems and solutions associated with pesticides and/or other chemicals.
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Experience working in sectors related to pesticides including environment, health and/or social justice.
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Relevant degree in a related discipline (science or social science).
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Experience of dealing with the media and acting as a spokesperson.
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Experience in managing project budgets.
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Knowledge of UK libel laws.
For 40 years, PAN UK has worked to tackle the problems caused by pesticides and to promote safe and sustainable alternatives
The client requests no contact from agencies or media sales.
Head of Finance & Resources - The Wish Centre
Location: Hybrid – Home / Blackburn (as required)
Hours: 18 hours per week
Contract: Permanent
Actual Salary: £19,156.95 – £20,263 per annum (dependent on experience)
Closing date: 25 January 2026
About The Wish Centre
The Wish Centre is a Lancashire-based charity supporting people to be free from domestic abuse. For over 35 years, we have delivered specialist, trauma-informed services including refuge accommodation, advocacy, counselling, behaviour change programmes, education and training.
We are values-led, ambitious and committed to strong governance, accountability and long-term sustainability so our services can continue to make a meaningful difference.
About the Role
We are seeking an experienced and values-driven Head of Finance & Resources to provide strategic financial leadership and assurance across the organisation.
Working closely with the CEO, Senior Leadership Team and Board of Trustees, you will lead on financial management, reporting, budgeting, compliance and risk, while supporting informed decision-making and the effective delivery of our services. This is a senior, trusted advisory role with real influence.
This post is ideal for a qualified finance professional who wants to use their expertise to support a powerful social mission alongside professional excellence.
About You
You will be a CCAB-qualified accountant (or equivalent) with senior-level finance experience, ideally within the charity or not-for-profit sector. You are confident working with trustees and non-financial colleagues, able to translate complex financial information into clear insight, and committed to strong governance and ethical practice.
Most importantly, you share our vision of a world free from domestic abuse and demonstrate our values of Holistic, Educate, Respect and Empower (H.E.R.E) in how you work.
Why Work With Us?
- A senior, strategic role with real impact
- Flexible, part-time working (18 hours per week)
- Hybrid working model
- A supportive, trauma-informed and values-led culture
- Employee Reward & Recognition Scheme
- The opportunity to make a genuine difference to people’s lives
To Listen, Support and Empower people Pan Lancashire to live free from domestic abuse.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and dynamic marketing specialist to join our ambitious team of experienced fundraisers as World Horse Welfare approaches its centenary anniversary. You will be part of the Individual Giving team who is responsible for driving sustainable growth through donor engagement, stewardship and acquisition.
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
Key responsibilities:
- Assist the Head of Individual Giving with the delivery of the annual fundraising and marketing strategy, focusing on regular giving products and the online shop.
- Plan and implement fundraising campaigns, ensuring alignment with KPIs and budgets.
- Create compelling marketing content and manage approvals across teams.
- Monitor donor recruitment and retention, producing reports for leadership and Trustees.
- Optimise the online shop and collaborate with corporate partners on new product lines.
- Work with Supporter Services and Finance to manage stock and analyse donor journeys.
- Coordinate fundraising activities at events and gather digital content for storytelling.
- Work collaboratively across teams to promote fundraising initiatives and drive income growth.
About you:
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are skilled at crafting persuasive copy, using data to drive decisions and confident in managing projects, analysing trends, and leveraging social media for fundraising. Highly organised and solutions-focused, you thrive in a busy environment, collaborate effectively, and communicate clearly. Creativity, attention to detail, and proficiency with Microsoft Office and donor databases are essential in this role. A passion for our mission is key and knowledge of equines would be desirable.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown)
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Events & Community Fundraising Manager is an integral part of our ambitious and forward-thinking Fundraising & Communications team.
This postholder will deliver The Connection at St Martin’s Events and Community Fundraising activity. They will line manage the Events & Community Fundraising Assistant, with a particular focus on their work on our annual Pilgrimage event. They will work in conjunction with the Director of Fundraising & Communications to develop and implement an action plan for these important functions.
This role will develop, manage and grow an enthusiastic and motivated team of challenge event participants, pioneer our involvement in the collaborative London Walk event, lead on our emerging Special Events programme, and identify new opportunities and networks for our Community Fundraising remit.
This role requires someone with a strong track record in Events and Community Fundraising, with a solutions-focussed mindset. They will need experience in translating sector best practice into action, and to be excited at the prospect of innovating and pursuing new Events and Community Fundraising opportunities for the organisation.
Salary: £41,599 - £45,097 (scale points 26-30)
Closing Date: Friday 30th January
Interview Date: Tuesday 10th February
Full Time, Maternity cover from March 2026 to January 2027
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.
We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.
This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.
If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.
Your role
You will:
- Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
- Drive income growth through clear strategy, strong operational planning and performance management.
- Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
- Lead stock management, merchandising and donation strategies to maximise return.
- Build strong community engagement and supporter relationships.
What you’ll bring
You’ll have:
- Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
- Strong commercial awareness and a track record of improving performance.
- Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
- Sound knowledge of charity retail governance, legal and regulatory requirements.
- Confident communication, planning and problem-solving abilities.
Why join St Nic’s?
We offer:
- The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
- A supportive, values-driven working environment.
- Ongoing learning and development opportunities.
- Health Cash Plan and wellbeing programme.
- 25 days’ annual leave, increasing with length of service (up to 29 days).
- Competitive pension plan (up to 8% company contribution).
- Life assurance (2x annual salary).
- Free parking and subsidised on-site bistro.
- The opportunity to work from home 1 to 2 days per week.
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following a recent departmental restructure, we’re entering an exciting period for the content team. This shift in the team structure highlights our commitment to making best in sector content – all in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.
We’re looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year. You’ll oversee the management, production and strategic placement of all organic content across CoppaFeel!’s channels, and in-house paid campaign activations. You’ll help shape CoppaFeel!’s approach to content so that it appeals, resonates with and converts our key audience of 18–24 year olds, as well as our supplementary audiences, across website, email and social channels.
You’ll work closely with the Head of Marketing and alongside other Heads of Dept, bringing your expertise and knowledge to leadership discussions to help shape the future of the organisation. You’ll report to the Marketing Director and will line manage the Social Media Manager, Content Manager, and Web and Email Manager, and will have exposure to the Senior Management Team.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You’ll be required to attend the office for quarterly team meetings, department meetings and in person training, but we’ll provide plenty of notice for when you’re required to be in for these purposes.
This is a fixed term role for 8 months.
Duties & Responsibilities
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Work as a valued part of the CoppaFeel! leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.
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Deliver the holistic content strategy across digital and social channels (including website, email, search, social, and content creators) that will enhance the annual marketing strategy and drive awareness of CoppaFeel! and our mission amongst 18–24 year olds.
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Responsible for overseeing a team creating and producing innovative content that’s insight driven and market leading.
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Oversee production plans delivering our year round ‘always on’ organic content (web, email, social).
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Lead and inspire creativity across the organisation with a view to becoming social first in everything we do.
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Work with the Web and Email Manager, Content Manager, and Social Media Manager to develop and deliver a content optimisation test and learn programme.
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Work with the Web and Email Manager to optimise CoppaFeel!’s website and third party agencies to research, plan and execute Search Engine Optimisation and paid search strategies.
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Work with the Web and Email Manager to develop and deliver the annual website and email content plan, including an optimisation plan.
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Work with the Social Media Manager to produce social first content year round, in line with the social media and content strategy.
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Work with the Content Manager to produce best in class long form content and content creator partnerships.
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Oversee in house paid social media campaigns, primarily on Meta, with support from the Social Media Manager. Deliver training to the Social Media Manager to help them work towards activating these independently.
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Oversee delivery of workflow processes for managing the content lifecycle, including producing, distributing, measuring, and retiring content.
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Ensure all content is consistent with brand guidelines and tone of voice.
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Oversee capacity of the Content Team.
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Line manage the Content Manager, Social Media Manager and Web and Email Manager.
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Ownership of the Content Team budget and quarterly re-forecasting.
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Contribute to quarterly all staff team meetings.
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Ensure rigorous reporting and analysis of social and digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.
Skills, Experience and Qualifications
Essential
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Minimum 5 year’s experience working in a management-level, content-focused role, for example a Content/Creative Lead, Senior Digital Marketing Manager, Senior Content Manager, Head of Digital Marketing or Head of Content/Creative.
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Demonstrable experience in managing and prioritising cross departmental content requests.
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Demonstrable experience of implementing strategic content plans.
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Demonstrable experience of producing creative content across a wide variety of formats.
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Demonstrable experience with activating paid social campaigns.
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A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards.
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The ability to build relationships with and manage senior stakeholders’ expectations and cross departmental content requests.
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Demonstrable experience of reaching and converting 18–24 year olds (our target audience) via engaging content with a focus on Instagram and Tik Tok.
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Experience of working for a youth focused brand/charity or account (if agency based).
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Experience of working with content creators.
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Excellent knowledge of the ever changing digital and social landscapes, and how tools/AI can help enhance our work.
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Confident decision maker.
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Experience of budget management and forecasting.
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You’ll be data driven and experienced in tracking and reporting on campaign success against KPIs and ROI.
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Line management experience.
Desirable
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Knowledge of the challenges and limitations of working in the charity sector.
Application information
Applications will close at the end of 18th January 2026 with the aim to commence interviews week commencing 26th January.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.
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Employee Assistance Programme
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Health Cash Plan
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Access to Self Space training and 1:1 therapy
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Core working hours of 10am to 4pm
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Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The client requests no contact from agencies or media sales.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
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Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
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Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs.
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Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion.
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Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice.
Who we’re looking for
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A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion.
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An outstanding creative with a deep understanding of UX and accessibility principles.
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A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
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Hybrid working between home and Chelsea with occasional travel to Sutton.
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
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Access to the blue light discount scheme and other discounts opportunities
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Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
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Flexible working - we understand how important it is to balance family and work life.
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30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
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Employee Assistance Programme (24/7 confidential advice line and counselling).
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Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and game changing Head of Philanthropy and Partnerships.
Do you have the experience, drive and determination to thrive in this role?
Job Purpose:
To lead delivery of our fundraising in five key income lines: Trusts & Foundations, Corporate Partnerships, Legacies, Other Charities, and Lottery; oversee our Special Events programme and assist the Director of Income Generation and Development with our Major Donor programme.
You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation.
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
Key Requirements:
- Proven experience and success in securing, managing, and growing high value fundraising income, including corporate partnerships, trusts & foundations, legacies and major donors.
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
- Excellent relationship-building and stakeholder management abilities.
- Track record of developing and implementing successful fundraising strategies.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and an excellent standard of written English.
- Analysis of data and trends to inform fundraising strategies and success measurement is an important aspect of the role. This includes using CRM systems and other fundraising tools
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
The closing date for applications is: 18th January 2026
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Head of Donor Stewardship and Legacies
Wiltshire & Swindon Community Foundation
Devizes / Hybrid • £42,000–£46,000 Depending on experience •Full-Time, 37.5 hours per week
Are you passionate about building lasting relationships and seeing generosity make a real difference? Wiltshire & Swindon Community Foundation is looking for an experienced fundraiser to lead and grow our individual giving and legacy programmes.
This role is central to creating a vibrant culture of giving across the region while helping deliver our 2025–2030 strategy. You’ll develop meaningful, long-term relationships with supporters and strengthen our Friends of the Foundation offer, inspiring generosity through thoughtful stewardship and engaging communications.
Wiltshire & Swindon Community Foundation is seeking an experienced and motivated Head of Donor Stewardship and Legacies to lead and grow our relationships with individual donors. This role will be central to developing a culture of philanthropy across Wiltshire and Swindon, contributing directly to the delivery of our 2025–2030 organisational strategy. The postholder will build strong, meaningful relationships with supporters, develop a compelling individual giving programme (including strengthening our Friends of the Foundation offer) and legacy programme This role requires a confident fundraiser with strong stewardship skills, excellent communication, and a deep understanding of the Fundraising Regulator Code of Practice.You will be familiar with developing mailed and emailed communications but also with building relationships both face to face and over the telephone with supporters, specifically with older supporters.
Why join us?
You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working and a hybrid approach, with our office based in Devizes.
For more information about our current vacancies, and our commitment to Equity, Diversity, and Inclusion, please visit our website.
Closing date: 12 noon, Friday 30 January 2026
Please note, the full job description and person specification can be found in the recruitment pack, on the recruitment page on our website, where you can also apply for this role.
If you have experience in individual giving and want to help transform local communities, we’d love to hear from you.
Grow sustainable funding, forge partnerships & a create a culture of giving that helps meet local needs & empowers the voluntary sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
- Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
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Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.
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Driving our programme of marketing intelligence and measuring marketing effectiveness.
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Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity.
Who we’re looking for
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A marketing expert who has developed, led and measured marketing strategies.
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An outstanding creative with a deep understanding of brand management, messaging and copy development.
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A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
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Hybrid working between home and Chelsea with occasional travel to Sutton.
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Flexible working around our core hours of 10am to 4pm
-
27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
-
Access to the blue light discount scheme and other discounts opportunities
-
Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
-
Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35, working Sunday - Thursday, 9am-5pm
Salary: £28k-£34k pa depending on experience and knowledge
Closing date for applications: Saturday 31st January 2026. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
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Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs, preferably in a shelter environment
- Knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Please note that successful candidate(s) will be asked to evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.




