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Top job
Overcoming Multiple Sclerosis, Remote
£45,000 - £50,000 per year
You could be the person that helps us get a message of hope through to thousands of people diagnosed each year with MS
Posted 1 week ago Apply Now
Top job
Overcoming Multiple Sclerosis, Remote
£56,000 - £70,000 per year
Lead the development and delivery of an integrated fundraising, communications, and digital strategy
Posted 6 days ago Apply Now
Top job
Overcoming Multiple Sclerosis, Remote
£21,000 - £35,000 per year
Seeking a dynamic, creative and results-driven Fundraising Manager to join our team
Posted 1 week ago Apply Now
The Royal Marsden Cancer Charity, Chelsea (Hybrid)
£65,000 - £75,000 per year
We're looking for an outstanding marketer and leader to grow our brand, deliver best in class campaigns and drive marketing effectiveness.
Posted today Apply Now
Anna Freud, London (Hybrid)
£27,040 per year
Ready to make a difference as a Clinical Administrator? We’d love to hear from you.
Posted 2 days ago
The Anne Robson Trust, Stevenage (Hybrid)
£28,000 FTE per year
We believe in compassionate, practical support for people who are dying and those close to them.
Posted 2 days ago
Neuroendocrine Cancer UK, Remote
£36,750 per year full time equivalent (pro-rata £22,050 for 3 days per year)
Use your clinical expertise to make a meaningful difference: support patients, improve their experience, & promote equity of care
Posted 2 days ago
St Luke's Hospice Plymouth, Turnchapel, Plymouth (On-site)
£18,664.2 (£31,107 FTE) Per Annum
Posted 1 week ago
WFSA, N7, London (Hybrid)
£28,000 per year
Can you help us address a neglected area of global health through targeted digital learning?
Posted today Apply Now
Closing in 7 days
Frimley Health Charity, Camberley, Surrey (On-site)
£79,163 - £90,880 per annum
Join Frimley Health Charity as our Charity Director and lead the charge in transforming patient care.
Posted 5 days ago
St Giles Hospice, Lichfield (On-site)
£31,168.3 - £38,129.4 per year - pro rata for part time hours
Posted 2 weeks ago
Page 1 of 19
Remote
£45,000 - £50,000 per year
Full-time
Permanent

Using Anonymous Recruitment

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Job description

Role: Head of Communications, Marketing, & Digital

Location:Home-based, with regular attendance (at least monthly) of meetings in London.

Salary:£45-50,000 depending on experience

Type: Permanent, full time (37.5  hours per week) or flexible to at
least 0.8 FTE

Responsible to: Director of Fundraising & Communications

Responsible for: Digital Marketing Manager, Communications & Engagement Manager, Communications Administrator (indirectly), Podcast Manager (indirectly)

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

 

About the role

Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.

Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible.

Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends? Overcoming MS is at a crucial point in our strategy, where we are ready to significantly expand our reach and let everyone affected by MS know about the support that is available for them to live well. We are ready to own the lifestyle and MS space, to offer hope, positivity and choices to all, and we’re looking for the right person to drive awareness of our brand profile as well as the wider importance of healthy lifestyle and MS.

Job summary:

The Head of Communications, Marketing & Digital is responsible for shaping, delivering, and evaluating the charity’s communications, brand, digital engagement, and marketing activity.

Reporting to the Director of Fundraising & Communications, the postholder plays a pivotal role in growing the charity’s profile, strengthening engagement, and ensuring all communication channels, platforms and content are effective, accessible, and aligned with organisational goals.

In a small charity, this is both a strategic and hands-on role, requiring creativity, strong digital skills, excellent communication, and the ability to manage multiple projects simultaneously.

Key responsibilities and duties:

1. Communications & brand

  • Lead the delivery of the charity’s communications strategy to increase visibility, trust and engagement.
  • Manage and protect the charity’s brand, ensuring consistency of messaging, tone, and visual identity.
  • Oversee and produce high-quality content for website, newsletters, reports, blogs, case studies, and information materials.
  • Support the Director in developing campaigns that unite messaging, fundraising, marketing, and advocacy.

2. Marketing & supporter engagement

  • Lead marketing activity to grow audiences, increase engagement, increase participation in our services, and support fundraising objectives.
  • Work closely with colleagues to create compelling campaign assets, supporter journeys, and integrated marketing plans.
  • Develop marketing materials, key messages, and digital assets that support awareness, engagement, service numbers and income growth.

3. Digital leadership

  • Oversee the charity’s digital ecosystem, including website, email marketing, social media and CRM integrations.
  • Ensure digital content is accessible, user-focused, streamlined and optimised for engagement and conversion.
  • Fully review website development and maintenance, including UX improvements, analytics, SEO, and content.
  • Oversee data-led insights and dashboards to measure digital performance and inform decision-making.

4. Media & public relations

  • Build media relationships and respond to press requests in coordination with the Director.
  • Draft press releases, statements, Q&As, and key messages for external audiences.
  • Support reactive and crisis communications, ensuring timely, accurate responses and reputational protection.

5. Internal communication & collaboration

  • Support effective internal communication, ensuring staff team, Program Facilitators and volunteers are informed and engaged.
  • Work collaboratively across teams to gather stories, insights, and content that bring the charity’s work to life.
  • Provide guidance and support to colleagues on communications, brand, and digital best practice.

6. Other

  • Manage agency and supplier relationships where relevant.
  • Stay informed about sector trends and emerging tools that could benefit the charity.

PERSON SPECIFICATION

Essential experience

  • Significant experience in communications, marketing and digital roles, preferably within a charity or mission-driven organisation.
  • Proven track record of developing and delivering digital and communications content across multiple platforms to multiple audiences.
  • Experience managing websites, CRM systems, email marketing tools, and social media channels.
  • Demonstrable experience in audience engagement, digital analytics, and campaign performance measurement.
  • Experience in managing a brand profile across different audiences and different products, ensuring consistency and authority over time.
  • Hands-on experience creating accessible and compelling written, visual, and digital content.
  • Experience working with agencies, freelancers, or creative suppliers.

Essential skills & competencies

  • Excellent written and verbal communication skills, with the ability to craft clear, compelling messages.
  • Creative, strategic thinker with the ability to translate ideas into practical delivery.
  • Highly organised, able to manage multiple deadlines, and comfortable working independently in a small team.
  • Strong attention to detail with a commitment to quality and accuracy.
  • Strong understanding of brand management and visual communication.
  • Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.

Personal attributes

  • Passionate about the charity’s mission and values.
  • Collaborative, positive, and comfortable working closely with colleagues across the organisation.
  • Proactive problem solver who brings ideas and embraces innovation.
  • Adaptable and resilient in a dynamic, fast-paced environment.
  • Commitment to inclusivity, accessibility, and ethical communication.
  • Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
  • Excellent interpersonal skills.
  • Fully committed to Overcoming MS’s values.
Posted by
Overcoming Multiple Sclerosis View profile Organisation type Registered Charity Company size 11 - 20

We're here for everyone with MS who wants to take control of their health and wellbeing.

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Refreshed on: 22 December 2025
Closing date: 20 January 2026 at 23:00
Tags: Health / Medical

The client requests no contact from agencies or media sales.