Health IDVA and Domestic Abuse Trainer

Our exciting Health IDVA role is leading the way in forging referral pathways between GPs and specialist support for survivors of domestic abuse. You will build on our existing strong relationships with all the GP practices in Greenwich, provide robust in-person and online training to GPs on how to spot the signs of abuse, and manage a caseload of women referred by GPs. 

Aims of the Role

·       To build and maintain effective relationships with general GP practice teams, and to recruit local general practices to participate in the DA Health programme

·       To provide in-house training for GP teams on understanding, recognising and responding to domestic & Sexual abuse (DSA).

·       To provide ongoing specialist advice and support around Domestic and Sexual Abuse to GP teams

·       To encourage GP health professionals to ask patients about their experience of abuse and respond, record, safety check and refer

·       To provide specialist, individual and needs-led DSA advocacy and support to female patients who are experience DSA who are referred from participating practices, and to provide onward referrals where appropriate, again initially via phone

·       To provide signposting and onward referrals to male patients who are affected by DSA

·       To provide feedback on case outcomes to referring clinicians

·       To collect and collate performance and monitoring data for reporting purposes and with a view to further embedding and developing the Health IDVSA programme locally

Areas of Responsibility

1.      Practice-based work

·       Work closely with the Clinical Lead to promote the HEALTH IDSVA programme within the area and to encourage local general practices to sign up 

·       Negotiate dates for and arrange training sessions with practices that agree to participate

·       Prepare training packs for practice training sessions

·       Deliver, alongside the Clinical Lead, our bespoke DSA training to clinicians and non-clinical staff in participating general practices and prepare training materials where necessary

·       Promote awareness of the experiences and needs of women affected by DSA, particularly in relation to their health, in partnership with the Clinical Lead

·       Develop a good relationship with all general practice staff and work effectively as part of the practice team. This includes:

.   provision of systematic and support to the primary care teams of participating general practices, including meeting with individuals and small groups of clinical and administrative staff

.   Attending relevant meetings

·       Maintain effective monitoring procedures and ensure that clear accurate records of practice-based work are kept and maintained, in line with Health IDSVA requirements

·       Feedback on the use of the electronic medical record prompt linked to the Health IDSVA programme and provide patient feedback and case updates /outcomes

·       Using the data collected, maintain an overview of local practices’ engagement with the Health IDSVA programme

·       Act upon this overview to proactively ensure that the Health Idsva programme is well established and embedded, and that all local HEALTH IDSA -trained practices are engaging with the programme.

2.      Advocacy and support service

·       Provide support to women experiencing (or who have recently experienced) DSA referred by primary health care clinicians or MARAC

·       Provide support to women experiencing (or who have experienced) DSA who self-refer from participating practices

·       Provide direct assessment, casework support, advice, information and advocacy to women experiencing DSA through telephone contact, and/or meetings at the relevant practice

·       Work with women experiencing DSA to increase their personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights

·       Develop good working relationships and liaise with outside agencies when needed.

·       Keep accurate records of all referrals received and of work done with or on behalf of service users, in line with Health IDSVA requirements.

3. Reporting and Monitoring

·       Attend and participate in the local Health IDSVA steering group meetings

·       Contribute to monitoring and evaluation of the Health IDSVA programme, by:

- Collecting and collating all practice-based and referral and advocacy data and monitoring, as requested

- Producing written reports as requested (e.g. quarterly reports, annual report), including for the local Health IDSVA steering group

·       Participate in multi-agency working parties and focus groups, when requested to do so by the Director or your manager.

·        Provide advice and training at a range of locations as requested for both professionals and the public

·       Keep up to date on research, policy development and other literature relevant to the project. Attend relevant conferences and seminars on behalf of the project.

4. Other

·       Attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing

·       Attend training as identified with your manager

·       Take on other tasks as appropriately as requested by managers or the Trustees

Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.

Benefits of working at Her Centre

- A lovely team!

- 4 day working week (full time)

- 1 personal "wellbeing hour" a week

- 3 team-building days out a year

- Training and progression opportunities

- 5% pension contribution

Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.