Community Links Advisor

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Links Advisor to play a pivotal role in our Mental Health Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

As a Community Links Advisor, you will provide holistic, recovery-focused support to service users, helping them build independence, maintain their wellbeing, and sustain successful lives within their communities. Using person-centred approaches, SMART goals, and recovery planning tools, you will deliver one-to-one support, undertake assessments, develop risk management plans, and support individuals to achieve their recovery goals. You will work collaboratively with Community Mental Health Teams, healthcare professionals, carers, and community organisations to promote access to services, resources, and social networks. The role includes facilitating group activities, supporting community integration, advocating for recovery-focused practice, addressing wider social needs, and ensuring all support is delivered in line with safeguarding, health and safety, and best practice standards.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

In this role, you will need a relevant qualification such as an NVQ Level 4 in Care or equivalent experience within a mental health setting, together with a strong understanding of recovery-focused practice, co-production, care planning, risk assessment, and mental health legislation. Experience working with service users, carers, and external agencies is essential, alongside the ability to build positive therapeutic relationships and maintain professional boundaries. You will possess excellent communication, facilitation, coaching, and partnership-working skills, with the confidence to work independently and under pressure. Strong IT skills, knowledge of community resources, and a compassionate, resilient, and person-centred approach are vital, while lived experience and Peer Support training would be advantageous.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.