Team Administrator Jobs in Home Based
Haven House is a children’s hospice that provides support for seriously ill children and their families. Working for us means, whatever your role, you will be making a difference to the lives of local children and families.
We are currently seeking a skilled and experienced Database Manager to join our Fundraising Team. This is a newly created role to support the needs of our highly performing fundraising team.
In this role, you’ll be responsible for day-to-day management of our CRM system (Raiser’s Edge – NXT) ensuring all information on our database is accurate and up to date. The postholder will lead and implement our support journey strategies ensuring these can be run as smoothly as possible.
The fundraising team at Haven House is relatively small and you’ll be working across the department to ensure that we can maximise our data from our supporters as well as identifying new data needed to better our fundraising programmes. This is an exciting role that would suit a highly motivated individual looking to make an impact, helping Haven House to succeed in data-led fundraising and achieve ambitious targets.
You will need:
- Experience of CRM/database management within a fast-paced fundraising/ sales/customer-facing environment
- Experience of delivering and presenting KPI performance analysis and reports
- Strong analytical and planning skills with excellent attention to detail
- Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet deadlines
- Full knowledge and understanding of GDPR and other data protection legislation
For more information about the role, please download a copy of the job description and application form and return to the resourcing team
Closing and Interview Date
10:00am on Friday 21 June. Interviews scheduled to take place on Wednesday 26 June.
Benefits
As an employee you will be entitled to the following range of benefits:
- Hybrid office/home arrangement
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Blue Light Card
- Cycle to work scheme
- Life Cover
If you would like to have an informal conversation about the role please contact Reiko Murray, Head of Mass Participation Fundraising.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
Location: Home based with frequent travel to projects in Hucknall, Broxtowe-Aspley, Sutton-in-Ashfield, Mansfield and soon to be opening in Leicester in 2024.
As Regional Manager you will represent, manage and co-ordinate FoodCycle meals for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within East Midlands.
An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy. You will have experience of recruiting and managing volunteers, as well as programme development and delivery.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Monday 24 June 2024.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 24 – 26 June)
Interviews: planned for Tuesday 2 July.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
The function of the Drug and Alcohol Harm Reduction and Assertive Outreach Manager will be to provide supervision, appraisal and managerial support to the Assertive Outreach Team. To support taking forward the Public Health priorities of Drug and Alcohol Harm Reduction and Drug Related Death agendas. To manage the provision of a range of evidence-based harm reduction interventions, such as needle exchange facilities, dry blood spot testing for blood borne viruses and take-home naloxone as well as general health coaching.
· To provide supervision and appraisal to other individuals
· Implement policies of Harm Reduction to individuals and third parties
· Contribute to the development of organisational policy and practice
· Lead, plan, and implement change, in line with the Harm Reduction and Drug Related Death agendas
· Undertake research and evaluations for the service and its clients
· Provide leadership in your area of responsibility
· Prepare reports and returns in line with contract commitments
· Recruit, select and retain staff
· Lead teams to provide a quality provision
· Allocate and monitor the progress and quality of work in your area of responsibility
· Manage a budget
· Develop and implement operational plans for your area of responsibility
· Develop professional networks
· Plan, chair and support meetings
· Represent the organisation at external meetings
· Research the needs of the local population for provision of health care
About You
Qualifications & Experience
GCSE or Equivalent in Maths and English (Grade C or above or equivalent) - Essential
Relevant professional qualification/educated to degree level, or equivalent demonstrable experience in a health or social care setting and willingness to undertake further specialist training once in post - Essential
Demonstrate strong leadership skills - Essential
Demonstrate up to date knowledge of Safeguarding - Essential
Knowledge and understanding of Drug and Alcohol Harm Reduction - Essential
Experience of people and project management - Essential
Administrative and IT database skills including a good knowledge of Microsoft Office programmes (Word, Excel, Outlook and PowerPoint) - Essential
Experience of developing and distributing policy, procedures, information and education materials - Essential
Ability to respond constructively and confidently to queries and complaints - Essential
Experience of working as part of a team in order to achieve a shared vision/goal - Essential
Experience of reporting on contract progress and development - Desirable
Experience of managing a contract budget - Desirable
Current knowledge of Substance Use and Sexual Health Services - Essential
Good knowledge of local area and appropriate services - Desirable
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you an exceptional senior data analyst, experienced in using a wide range of analysis and synthesis techniques? Do you enjoy communicating complex ideas and interrogating the limitations of different data strategies with internal and external stakeholders? Are you naturally curious, with the sense that every problem is an opportunity to be explored? If this sounds like you, we’re offering a brilliant opportunity to work at the cutting-edge of data research in Scotland. Working with Scottish Government, Scottish Centre for Administrative Data Research (SCADR) and Research Data Scotland (RDS) on the Administrative Data Research Scotland (ADR Scotland) programme, this could be an exciting next step in your career.
About us
Research Data Scotland (RDS) is a charity set up by the Scottish public sector and leading universities. We help researchers find and make use of data that can improve the lives of people in Scotland. Working in partnership, we do this by widening the range of data available, creating new data assets and providing a single point of contact for safe, secure and effective access to public data in a trustworthy manner.
About the job
The Senior Analyst will work closely with a range of stakeholders across the ADR-Scotland programme to lead on securing specific datasets and implementing improvements to the sourcing, cleaning and ingression processes. The roleholder will be experienced on all aspects of data management and working across organisational boundaries to ensure data quality standards are met and problems are anticipated and resolved. The role has line management responsibilities, so the role holder must be confident to co-ordinate the work of data analysts alongside providing the full remit of people management activities.
About you
You are a self-starter, with experience of working with a wide range of analysis and synthesis techniques, including statistical analysis. You’ll understand the importance of engaging proactively with technical experts and take the time to understand your different stakeholder requirements. You are highly organised and thrive on problem solving. You are keen to deliver, with an eye for detail and the pragmatism to understand our context and environment.
Life at RDS
We are a small friendly and highly engaged team of people. We promote continuous learning and work hard to build an inclusive and supportive workplace culture. We live our values of; integrity, transparency, courage, collaboration and humility.
Our people typically work a 35-hour week, with hybrid working on offer from day one. You can choose to work flexibly from home or use one of our desks in the Bayes Centre in central Edinburgh. The whole RDS team meets one day per month in-person in Edinburgh or at an off-site away day in the Central Belt. Individual teams organise their own in-person days to collaborate, develop and socialise together.
We offer 33 days’ annual leave (including public holidays) and have no set closure days. We have a generous pension and enhanced pay for parental/adoption leave. This list of benefits is being added to as the organisation develops, and you can help shape it as part of the team.
Please note that you must have existing right to work in the UK as we do not have a Sponsor Licence.
The client requests no contact from agencies or media sales.
We're seeking skilled and dedicated individuals to join our team as a Service Manager for services working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.
Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services.
About the Role:
As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality.
You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard.
About you:
-
Experience managing staff working across multiple sites.
-
Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety.
-
Your toolkit includes a track record in building positive stakeholder relationships and community networks.
-
Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
-
You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential.
-
A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
-
Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
About SHP:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 30th June at midnight
Interview Date: Thursday 11th or Friday 12th July at SHP Head Office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.
In April 2021, Back Up launched an ambitious strategy to be there for every single person affected by spinal cord injury – ensuring no one is left behind. We have delivered against many of our goals and are now looking to the future.
Who should apply?
Our ideal candidate is an ambitious and experienced communications and marketing professional who possesses highly effective leadership skills and has a proven track record of leading highly successful communications and marketing teams. You will be a proactive self-starter with an energetic approach and a passion for high quality, high impact communications and marketing.
What does the role involve?
This is an exciting time for the Charity during a period of sustained growth. Working with our CEO and the leadership team, you will play a key role in developing Back Up’s 2025-30 strategy.
You will ensure that the charity has the communications and marketing structures, systems and processes in place in order to help us reach even more people affected by spinal cord injury and increase our supporter base.
This is a truly fantastic opportunity to transform the capability of a vital national charity.
To apply, please send us a CV together with a supporting statement that addresses the person specification (maximum two pages of A4). You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role.
References will only be taken once your express permission has been granted. Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any times when you will not be available for interviews.
Applications should be made via email at recruitment @ backuptrust . org . uk
Everyone will be contacted by email or phone with regards to the success of your application at this stage. Shortlisted applicants will be invited to an interview at our offices
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and experienced Head of Finance to lead our financial operations. This critical role will oversee all aspects of financial management, ensuring our charity continues to operate efficiently and effectively while maintaining the highest standards of financial integrity.
You will play a key role in our committed, enthusiastic, and supportive Senior Leadership Team and enjoy a challenging role which brings great job satisfaction.
This is an exciting opportunity to build on the charity’s existing successes, developing strength and sustainability to underpin services that that bring a voice hope and change, for Sussex people helping them to live healthy and fulfilling lives.
Key responsibilities:
- Oversee financial planning, budgeting, reporting, and forecasting; manage financial risks, investments, and reserves.
- Lead and manage the finance team, ensuring the development and implementation of financial policies, procedures, and internal controls.
- Provide financial guidance to the CEO, SLT, Trustees, and stakeholders; attend and present at key meetings.
- Manage financial administration including banking, payroll, tax returns, annual accounts, audit, and continuous process improvements.
The successful candidate will:
- Be a qualified accountant (CIMA / ACCA / ACA or equivalent).
- Have an understanding of the charity environment and wider landscape.
- Have excellent written and verbal communication, interpersonal skills and team working.
- Have a positive attitude.
- Can plan and prioritise own and others’ work to set deadlines, with good time management skills.
We welcome informal conversations prior to receiving written applications, please call us to discuss the role with our current Head of Finance.
Closing date: 5pm on Monday, 17th June 2024.
Interview date: To be confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Membership officer will play a key role in ensuring a smooth and successful membership journey for FSC members. This role will be responsible for the oversight and coordination of member activities and events. The role will also contribute to a culture of continual learning through gathering and analysing member feedback and implementing changes as part of FSC’s Monitoring, Evaluation and Learning Framework.
The successful candidate must be able to self-manage projects and tasks to completion. Flexibility, positivity, proactively, independence, drive and a willingness to pitch in as true team-player are essential to success. This role reports to the FSC Executive Director but works closely with other members of the team.
Global Fund for Children partners with local organisations around the world to help children & youth reach their full potential & advance their rights
The client requests no contact from agencies or media sales.
The post will report directly to the Chief Executive Officer, provide support for Trust Board (and associated subcommittees), and will work across the entire Trust to develop and deliver the highest standards of governance and compliance. It will also support and contribute to the work of the Executive Leadership Team of the Trust, which is responsible for the day-to-day leadership and management of the organisation
Key responsibilities for the role include:
- Ensuring good governance through policy development, coordination and support of the Board of Trustees , local governing bodies and other subcommittees, and compliance with legal and regulatory requirements.
- Committee and meeting support, including servicing Trust Board and a range of other subcommittees.
- Oversight of the recruitment and induction of trustees and governors.
- Support to the CEO and other senior leaders with complaints, investigations and other formal hearings.
- Support the CEO in their role as Data Protection Officer for the trust, taking administrative responsibility for key duties as required.
The successful candidate will:
- Have worked in the not-for-profit or education sector and have an understanding of the critical role that good governance can play in making an organisation impactful and effective.
- Have an analytical approach to policy.
- Have excellent communication and collaboration skills.
What we offer:
This is a new and exciting role for the Trust, as we move towards a new academic year with a new Chief Executive Officer, a new Executive Leadership Team structure, and the development of a new strategy. There is significant scope for impact and shaping our strategy in this area. We believe you would enjoy working with us and very much look forward to receiving your application.
Key Application Dates:
- Vacancy closes on Sunday 23 June
- First Stage (online MS Teams) Interview on Thursday 4 July
- Second Stage (in person) Interview on Thursday 11 July
- Start in August or September
Our commitment:
The Girls’ Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.
As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE)
We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities.
Sponsorship:
We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
Theatres Trust, the national advisory body for theatres, is looking for maternity cover for the General Manager role. This is a 10-month full-time, fixed-term role with the opportunity to potentially extend.
You will bring your experience in project and personnel management, which could come from a range of backgrounds. You will support the overall work of the organisation through effective organisational, operational, project, and event management. This is a key role in the organisation, ensuring that we are well run with effective support processes and systems and supporting or leading the delivery of strategic projects and events. The position will be line-managed by the Director but will have close working relationships across the staff team of 14 and will have line management responsibility for and support from the Administrator.
You will be joining at an exciting time as we deliver Theatres Fit for the Future, our new 3-year strategy. The role offers an opportunity to play a key role in supporting the staff team and trustees within the organisation to deliver on our objectives and make a difference to the UK’s theatres.
We strongly encourage people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK to apply as Theatres Trust is keen for the team and its work to be informed by and representative of the diverse communities it serves.
Salary - £42,000-£45,000 (pro rata) dependent on experience, plus generous holiday and pension package.
The role is suitable for job share applications and we can also offer hybrid working options.
Due to certain responsibilities of the role (e.g. emergency key holder and management of services in the office), successful candidates will need to be based within a reasonable distance of our London office. You will be required to attend the office for at least two days each week.
Deadline for applications: Midday Friday 21 June 2024.
Interviews will take place at the Theatres Trust offices on Friday 5 July 2024.
To apply, please download the Application Form and Job Pack from the Trust's website.
The client requests no contact from agencies or media sales.
People Operations Manager
High Wycombe + Hybrid Working (2 days per week in the office, 3 days working from home)
£55,000 + Excellent Benefits
Our client builds and maintains homes where people can thrive. In the People team, they create and maintain a working environment which supports their employees to do the same. Their team provides excellent services to their colleagues which enables them to attract, retain and develop colleagues with the knowledge, skills, values and behaviours we need as a business to deliver the stated vision the organisation's future. Their People practices are underpinned by robust policies and procedures which enable us to be an employer of choice for a diverse pool of talent.
As a senior leader in the People team, the People Operations Manager is responsible for all administrative aspects of the employee lifecycle, leading a team of experienced co-ordinators to deliver an excellent colleague experience. This includes HR systems, processes, and timely and accurate administrative and payroll processing, ensuring compliance with all legal and regulatory requirements as well as internal policy and best practice. The People Operations Manager works closely alongside the AD – People and business partners in building relationships across the organisation to understand wider business priorities and context and create people solutions to achieve the best organisational outcomes, whilst supporting the full employee lifecycle.
What they are looking for:
-
A leader who is energised by collaboration and driving improvements in the employee experience, both digitally and in person.
-
An experienced systems administrator and process designer who can audit and review systems architecture and process design to further leverage systems to automate processes and drive self-service, helping us make the best use of our resources.
-
A degree / CIPD qualified HR professional with experience of operational and payroll management.
-
A strong manager who can coach and develop our valued team members.
-
A data champion who can produce MI and insights to aid decision making.
-
Significant experience of using MHR iTrent HRIS with system administration knowledge
What they can offer in return:
-
Hybrid working with a minimum 2 office days a week to collaborate with the team and colleagues at their head office in Wooburn Green, Buckinghamshire
-
Excellent benefits, with 25 days holiday (plus bank holidays and option to purchase 5 more), DC pension, health cash plan (value up to £1,800 per year), EAP, 1 hour personal wellbeing time a week and more.
-
Personal and professional development, opportunity for further study, qualifications, project work, mentoring and coaching.
-
A 2* Best Companies employee experience and explicit commitment to driving improvement to build on this success.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a senior youth worker you will be part of the team at Carney’s community, involved in the running of the youth boxing sessions, youth club and bike workshop. The post will start before the lead youth worker is on maternity leave to allow you time to get to know the team, the young people and for effective handover when you will be given responsibility for overseeing the youth club and bike workshop sessions and work in partnership with the head coach to run the youth boxing sessions. You will also manage a small team of sessional youth workers. You don’t need any particular experience in boxing or bike maintenance, but we are looking for people with experience of working with and supporting young people aged 11-18.
We have the option of working between 3 and 5 days a week, but you will be required to work Monday, Wednesday and Thursday between 12.30pm and 8.30pm when our sessions run.
Please provide a cover letter detailing why you would be suitable for the job, with reference to the job description.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced and ambitious fundraising leader to take the helm at a well-known and much-loved local charity. Here at St Peter’s Hospice, we have significant plans for growth over the next five years and we’re looking for a dynamic and strategic Head of Fundraising to deliver that growth. An exceptional relationship builder both externally and internally, you will put acquisition, retention and supporter care at the fore in order to deliver our ambitious targets. Spearheading the department, you’ll be a highly visible presence and someone who can demonstrate past success in delivering growth strategies. You’ll use your experience across diverse income streams including legacies, philanthropy and committed giving, to ensure we meet the objectives and KPIs set out in our five year plan. Whether you’re an experienced Head of Fundraising or looking for your first role at this level, you’ll bring a strong fundraising background, ready to lead the Hospice in the next exciting stage of our journey.
The benefits:
- Flexible working
- Free car parking
- 27 days annual leave (plus Bank Holidays)
- Pension scheme
- Cycle to work scheme
- Employee assistance programme
- Access to discounts and offers from the UK's most popular retailers and service providers
The details:
- Working 30-37.5 hours per week, Monday to Friday
- Permanent position
Key responsibilities:
- Lead delivery of the fundraising strategy and agreed targets
- Develop, monitor and manage annual budgets
- Lead, motivate and inspire the fundraising team to meet objectives
- Responsible for compliance and risk management across all fundraising activities
- Grow and develop the team and income in order to meet the ever-growing need for patient care
What we are looking for:
- An experienced and innovative leader whose enthusiasm and knowledge will drive the team to achieve great things
- A strategic thinker with strong commercial acumen and an analytical approach
- A fantastic relationship builder ready to represent the Hospice and drive income growth
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
About ICT at Hope into Action
ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth.
About the role
Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.
Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.
Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values.
We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.