Team Administrator Jobs in Home Based
Through the partnership of Macmillan Cancer Support, Self Help UK and the Nottinghamshire Integrated Care System, the Macmillan Beyond Dagnosis service delivers support for people affected by cancer, as well as facilitated access to voluntary and community sector cancer specific support and wellbeing interventions across Nottingham and Nottinghamshire. Support and interventions will be identified using electronic health needs assessments (eHNA’s) and personalised care and support planning. This will provide a structured and clear ongoing support plan for those living with and beyond cancer which are integrated with primary, secondary and community clinical care pathways.
The aim of the service is to provide an improved experience for patients beyond their interactions with clinical services by contributing to the overall holistic approach to supporting people living with and beyond cancer. This will integrate the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into existing and developing cancer pathways.
The Macmillan Beyond Diagnosis Service also includes the NUH Cancer Prehabilitation service, where we provide the Beyond Diagnosis model through the Social Prescriber Link Worker role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
In this varied and rewarding role, you will engage with a range of groups; providing support through a variety of methods, you will empower and help them to clearly identify issues and design and co-produce their own sustainable solutions. This will include working with for example, seldom heard groups such as children and young people; promoting active community involvement and supporting initiatives to ensure their neighbourhood is a great place to live.
We are looking for someone who can quickly build relationships with people, create activities they want to take part in and identify ways these activities can be sustained.
You will be passionate about building capacity and resilience and be enthusiastic about sharing knowledge with people in an accessible and creative way.
You will have excellent communication skills and be comfortable working with local residents, volunteers and other stakeholders. You will have experience of community work and a track record of achieving positive outcomes at a neighbourhood level.
You should be comfortable in taking the lead, with an open and supportive style that encourages community participation and volunteering.
You will have a desire to get things done and a passion for people.
The client requests no contact from agencies or media sales.
Exeter-based cancer charity, Force, is well known and much loved for its incredible work supporting people who have had a cancer diagnosis and their families with a range of support. Their longstanding CEO is now retiring and the search has begun to find that special person to leader the charity into the future. We are delighted and honoured to be supporting the Board with this important appointment.
The current CEO has worked hard to ensure that the nurturing and caring aspect of the charity’s work is reflected across the organisation. You can see this in the way that everyone is treated – clients, families, staff, volunteers, supporters and trustees. We are looking for someone who understands and upholds these values but equally has the resilience and clarity of thought to navigate through the complex landscape of cancer services and support. You will have held a senior leadership role within the voluntary sector for at least two years and understand the legal framework within which charities operate. Previous experience of working with a voluntary Board of trustee/directors will be hugely helpful and, naturally, you will be financially astute.
Of course, you will be an inspiring and confident communicator, able to engage with and present to a range of audiences as well as working with local media.
Please download the information pack for further information about the role, the charity and how to apply.
Could you develop and delivery new innovative health partnerships for the British Heart Foundation (BHF)?
We have an exciting 18-month fixed term opportunity to join British Heart Foundation’s (BHF) Health Partnerships & Community Resuscitation Team to deliver partnerships which make a lifesaving, life improving impact.
Through our work we want to reach more people, in new ways, with greater impact, involving more people in their heart and circulatory health and care, and in the work of BHF. This will improve health outcomes and help ensure that BHF strengthens its position as the nation’s heart charity.
About the role
In this role you’ll contribute to the operational delivery of innovative health partnerships for BHF. These partnerships help us to reach, on a mass scale, people at risk or living with heart and circulatory diseases; working with large corporate organisations, other charities, and community groups to provide information, support and skills in innovative ways to improve health awareness, support self-management and reduce health inequalities.
As part of the Health Partnerships team, you’ll support several health partners, delivering agreed activity and maximising the opportunity to reach their workforce and customers with our free health initiatives.
You’ll work collaboratively with colleagues across BHF particularly in our Medical and Marketing, Fundraising and Engagement teams, as well as external partners to meet agreed aims and objectives. You’ll also work closely with other delivery teams (e.g. Clinical Support, Health Content, Community Resuscitation and Customer Service Teams) to create an integrated and seamless customer experience for your partners.
Obtaining a comprehensive knowledge of our health offerings during your induction, you’ll develop a warm and productive relationship with your key accounts and ensure the delivery of activity is fulfilled effectively and efficiently and that your partners needs and opportunities for growth are appropriately identified so that they receive the best possible experience from the BHF.
Working arrangements
Please note this is an 18 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With knowledge and an understanding of BHF and organisational objectives, you’ll have previous experience delivering projects in large, complex organisations, as well as the knack of developing relationships with internal and external key stakeholders quickly, and with ease.
You’ll have previous experience supporting the delivery of high impact partnerships in either a charity or health-related environment and will have experience managing own workload and key areas of responsibility.
To be successful in this role you’ll have the following skills and experience:
• Good relationship management skills, showing empathy and resilience in handling challenging situations.
• Excellent planning and prioritisation skills, with the flexibility to deal with reactive demands
• Ability to think creatively and work collaboratively to approach partnerships in exciting new ways
• Passionate about improving outcomes for people at risk or living with heart and circulatory diseases
• Willingness to learn new skills and build knowledge of different areas of the organisation
• Adept in Microsoft Office and customer relationship management systems
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager, you'll play a key role in generating voluntary income across various channels with a particular focus on regular giving, improving our current products and growing our digital offering to enable us to meet our ambitious targets. Products include Value Exchange and our Lottery, alongside two exciting new products we are looking to introduce this year. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
- Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
- Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Closing date: 24th May 2024
Interview date: 6th June 2024
The Business Support hub provides a high quality, flexible and effective business support to the Dementia Support and Partnership team. We aim to deliver an excellent experience for everyone who comes into contact with the team by providing a professional first point of contact which is backed up by an efficient and effective administrative service.
The Business Support Officer is responsible for delivering this aim by providing an efficient, high quality business support service. Business Support Officers will ensure that Society wide information systems and processes are followed consistently and will work closely with other teams to ensure a seamless, integrated service to support Dementia Support and Partnerships functions.
About you
You will be well responsible for providing a comprehensive range of business support service to the Dementia Support and Partnership team. No two days are the same, you could be organising Zoom meetings in the morning, moving onto producing commissioner reports after lunch and end the day supporting the safeguarding team.
You will:
- Be well organised, with the ability to work both independently and as part of a team.
- Be confident in using Microsoft Office, especially Teams and Outlook as well as a having a good understanding of Zoom.
- Have an understanding of good practice in customer care.
- Have experience of creating, developing and implementing office and electronic systems and procedures
- Be open to new ways of working, learning new tasks and skills.
You will be part of a geographically dispersed team serving the needs of a national team.
We would love to hear more about your skills and experience, so we ask that you provide a supporting statement with your application
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Exciting opportunity to lead a significant legacy and in memory programme and manage a team of two.
Sue Ryder’s specialist teams are there when it matters, from caring for those with a terminal illness to helping others manage their grief. They provide expert care to people at the end of their lives whatever their health needs and do this from their seven specialist centres and in people’s homes. They also offer bereavement support nationally as well as campaign for change so that everyone who is approaching the end of their life or grieving has access to the right support, at the right time.
This is an exciting and integral role at Sue Ryder who are seeking an experienced legacy and in memory fundraiser to lead a programme that brings in c£7.5-8million a year. You will develop and implement an innovative fundraising strategy that is focused on sustainable growth and providing exceptional stewardship.
Legacy and in memory giving are both priority income streams for the charity; you will work across the charity to inspire and empower colleagues to promote these income streams among supporters, service users and their loved ones.
There are some exciting projects and campaigns on the horizon to get involved with, including a big campaign in the autumn and working with a brand agency to review their fundraising proposition.
About the role
As Senior Legacy and In Memory Manager, you will:
- be responsible for legacy and in memory income of between £7.5-8million a year;
- lead and manage the development, delivery and implementation of the legacy and in memory giving strategy to deliver sustainable long-term growth;
- oversee the legacy and in memory portfolio, ensuring excellent stewardship and communications to current and prospective donors;
- plan and deliver innovative marketing campaigns across a variety of channels;
- prepare robust reports for SMT/Trustees, analysing and sharing data insight;
- keep abreast of the latest trends and innovations in legacy and in memory giving;
- provide management to a team of two – Legacy and In Memory Manager and Legacy and In Memory Executive.
About you
Ideal skills and experience:
- Demonstrable experience of legacy and in memory fundraising with a track record of delivering innovative marketing campaigns to grow income.
- Experience and understanding of various acquisition channels including telemarketing, email marketing, social media, and direct mail.
- A solid understanding of the legacy administration process and ILM standards.
- Exceptional interpersonal skills, and able to influence and collaborate with a wide range of stakeholders.
- Proven ability to facilitate cross-team working and build effective internal working relationships.
- Ability to lead, motivate and develop a team.
Employee benefits
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time).
- Company pension scheme.
- EAP support scheme.
- Staff discount with thousands of retailers.
- Enhanced maternity, paternity and adoption pay.
- Enhanced sick pay.
- Season ticket loan.
- Online wellbeing centre.
- Free Will writing service.
- Structured induction programme, and learning and development opportunities.
Expert recruitment for fundraisers and charities.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
HEALTH PROMOTION NURSE (REGISTERED ADULT NURSE) - SCOTLAND
Salary: £40,000 per annum
Reports to: Cancer Awareness Nurse Manager
Department: Policy, Information and Communications
Location: Home-based in Scotland (working within Glasgow and the surrounding areas)
Employment type: 12 month fixed-term contract
Working hours: 28 hours per week
Closing date: Thursday 23 May 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for you to join us as a Health Promotion Nurse in Scotland. Our Cancer Awareness Roadshow plays a vital role in achieving our vision of beating cancer. We travel to the heart of communities talking to over 60,000 people every year about cancer. Our nurses directly reach people most in need, helping people to take steps to reduce their risk of cancer through lifestyle changes and supporting them to maintain those changes lifelong. If you've got an interest in health promotion and you are an excellent and confident communicator then this could be the perfect opportunity for you.
What will I be doing?
We're looking for a motivated Health Promotion Nurse to be part of our team in Scotland to work on our regular indoor Roadshows. In this influential role, you'll…
Work as a core part of our cancer awareness team to engage people face-to-face, providing information on cancer prevention, screening and early detection
Organise and deliver cancer awareness presentations and training to community groups and support other public health initiatives
Manage team Twitter account - posting regular updates on the team's activity and growing the team's social media contacts as appropriate.
Collect and input data to evaluate local engagement activities
Get involved with other cancer awareness outreach activity in the local community
Manage a team of Health Awareness Volunteers and support them to be involved with cancer awareness activity where appropriate.
What skills are you looking for?
Registered Nurse - NMC registration is mandatory for this role and must be maintained at all times
An interest in or experience of at least one of the following: health promotion, practice nursing, occupational health, health visiting, district/community nursing or other qualification/experience
Excellent verbal communication skills with the ability to engage people in conversation and to use motivational interviewing techniques
Proven experience in delivering public-facing work, and a good understanding of the challenges associated with engaging hard to reach groups and addressing health inequalities
Ability to work flexibly and autonomously
Understanding of the importance and need for adhering to data protection, quality assurance and other compliance policies at all times
Excellent written, administration and organisation skills with the ability to keep accurate confidential records
Willingness to be flexible in regards to working days and hours
Excellent self-awareness and the ability to recognise development areas and to seek training and support as necessary.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Please note that, Internally, this role is known as Cancer Awareness Nurse.
Contract type: Permanent
Hours: 35
Salary: £30,753 (FTE)
Closing date: 27th May 2024
Interview date: 4th June 2024
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-213 827
Join our team in shaping the future of internal communications and engagement!
You’ll play a key role in supporting and delivering internal communications and driving engagement across the charity. This will include planning, writing and publishing communications that will inform, engage and inspire our colleagues across all areas of our work.
Using your skills in communications, organisation, and planning, you’ll work with the Internal Communications & Engagement team and colleagues across the charity to provide internal audiences with what they need to be able to be informed and updated. This will help them to deliver in their roles to support the Parkinson’s community and deliver on our strategy.
This role is fixed term for 7 months
What you’ll do:
- Write, edit and distribute the weekly all colleague newsletter
- Create content for, and be responsible for maintaining, our internal channels, including our staff intranet.
- Write and edit internal articles and copy
- Monitor and manage our internal engagement mailbox, service desk, and planners.
- Be responsible for the coordination and distribution of our manager bulletins.
What you’ll bring:
- Experience of delivering effective internal communications that drive participation and engagement.
- Excellent written and oral communication skills, with a meticulous eye for attention to detail and excellence in delivery.
- Excellent prioritisation and organisation skills, alongside a flexible approach.
- Demonstrable experience of building trusted relationships with co-workers and an ability to influence when needed.
- An understanding of data and analytics to support the monitoring of internal engagement performance.
Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider compressed hours and flexible working. Please specify in your supporting statement if you are interested in a specific working pattern.
Interviews will take place w/c 27 May 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
We are looking for a Head of People & Culture to lead the Foundation’s People Team and be a key part of the directorate Leadership Team. Working with the Chief People Officer, the role provides strategic leadership to their team in embedding a business partnering approach and working across the employee lifecycle with the aim of maximising employee engagement through proactive and expert management of employee relations supported by effective and proportionate people processes. The role is responsible for leading the People Team to drive people management initiatives; support the Foundation’s Strategy and deliver a strategic plan to achieve this; and, promote the Foundation’s values, shaping a positive culture.
Key Responsbilities
Embedding Business Partnering
• Oversee and coach the People Team (and to personally deliver where required) on an effective business partnering approach, including:
• Developing a thorough understanding of the Foundation and relevant business areas and their strategic plans.
• Building effective relationships with leadership teams of designated business areas to provide insights into people management strategies.
• Developing plans and implement tailored people management interventions to support business areas to achieve their strategic aims.
• Working with business leads to identify skills and capabilities needed currently and in the future and proactively working with the Talent Management Hub to ensure that talent is acquired, developed and managed so that emerging and planned people and business needs are responded to.
• Using data and other metrics to identify trends and monitor progress.
• Ensure that the People Team proactively work with their business areas to manage staff and implement early and effective interventions to prevent employee relations issues escalating unnecessarily.
People Operations
• Work across the employee lifecycle to develop a best-in-class employee experience.
• Ensure that all relevant aspects of the employment relationship are informed by policies and processes which are fit for purpose, comply with legislation, reflect best practice and support the Foundation’s strategy and culture development.
• Contribute to the Charity’s strategic approach to DEI (working with the DEI Lead) and work to actively embed practices which promote diversity, equity and inclusion across the Charity’s approach to people and HR processes.
• Ensure that pay and reward processes and effectively designed and managed to provide value for money, attract the right candidates and is motivational for employees. Ensure this is reviewed with external and internal benchmarking on a regular basis.
• Ensure that the Foundation’s pension scheme is managed effectively, including administering regular reviews. • Lead on the ongoing measurement of employee engagement through in- depth and pulse employee opinion surveys and action planning activities; ensuring that plans are implemented and progress monitored.
Advice and Support
• Advise the Leadership Team on HR policy and other HR matters.
• Coach the People Team to and personally case manage complex employee relations cases, including tribunals - liaising with line managers, the Chief People Officer, and relevant legal advisors to make sure that the Charity’s reputation and interests are protected at all times.
• Act as a point of contact for employees to discuss confidential matters or grievances. Systems and processes
• Oversee the People Team to ensure that the capability of all People technology solutions is maximised, including the use of automation and that all new systems are effectively implemented and maintained
• Ensure that all administrative processes are designed to be robust and accurate with the aim of supporting management processes; providing a positive employee experience; and, for the production of management information.
• Ensure that effective systems, checks and balances are in place for the accurate and timely processing of payroll and pensions each month.
• Ensure the collation of good quality data across all activities and develop metrics and evaluation processes to measure effectiveness.
• Draft ad hoc and routine reports in relation to the People & Culture strategy.
• Responsible for the development and delivery of the People Team management information and corresponding dashboards
Skills and Abilities and Attributes
• Excellent interpersonal skills and effective communication skills (including presentation skills).
• Ability to influence stakeholders at all levels.
• Ability to use own initiative and good at problem solving.
• Good personal/time management skills to manage own workload.
• Excellent organisational skills, ability to prioritise and work under pressure.
• Sound report writing and data analysis skills.
• Creative problem solving skills.
• Personal resilience to work challenges. Knowledge, experience, and qualifications:
• CIPD qualified or other relevant qualifications / experience.
• Experience of line managing or staff supervision.
• A proven track record of working in a People Team as a Business Partner, Manager or at an equivalent level.
• Sound knowledge of employment law, best practice in employment and managing complex employee relations.
• Track-record of designing and implementing People strategies and plans
• Experience of implementing and developing technological solutions and designing effective processes supporting these.
• Experience of procuring services or solutions and effective management of suppliers
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
We are recruiting for a Fundraising Compliance Manager looking to make a difference in how we fundraise and support our fundraising charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity.
The successful candidate will need to be a detail orientated, solution focused, project manager with expert knowledge in fundraising and data protection regulations. We are looking for someone to lead and maintain a culture of compliance across all elements of fundraising and supporter engagement in this stand alone role.
As our Fundraising Compliance Manager, you will be the focal point for compliance, providing guidance and advice to colleagues ensuring that we have sufficient controls and processes in place across all areas of fundraising. In addition, you will provide comprehensive front line and administrative support, to facilitate best practice across Fundraising/Charity regulation and the General Data Protection Regulation and help embed this in our ways of working. You will produce and deliver training and supporting documents to upskill staff and to ensure consistency across the team, as well as identifying areas for improvement and development. You will keep your knowledge up-to-date and will be confident in communicating with staff at all levels and with varying levels of understanding; in an engaging and accessible manner.
Excellent organisation and project management skills will be required to ensure that projects and the day-to-day delivery and reporting of compliance is on track.
Key Responsibilities
Overarching responsibilities
- To oversee and be the main port of call for all compliance, data protection and gift administration queries in respect of fundraising.
- To develop and maintain robust operational frameworks, processes, systems and governance structures for compliance and gift administration that instil confidence and assurance in our fundraising operations and our ability to fulfil our contractual obligations as data processors and controllers.
- To provide guidance to fundraising colleagues and other stakeholders on compliance and data protection queries.
- To develop and maintain a culture of compliance across the Foundation through developing and delivering training and producing guidelines and departmental policies.
- To conduct periodic reviews or audits (to include external suppliers) to ensure that compliance procedures are followed and fit for purpose.
Gift Administration and Implementation
- Support our fundraising colleagues to maximise their income and engage with supporters in a compliant way
- Triage and respond to gift administration and compliance queries and requests within defined service level times
- Produce and keep updated, relevant guidance, tools and resources for colleagues across the fundraising function
- Develop new strategies to provide the best support for our fundraisers and work to build new and lasting relationships with key stakeholders
- Advise senior stakeholders on the benefits and risks of our activities and advise on the best course of action
- Working with the legal team, develop and maintain the appropriate gift agreements and similar documents, supporter communications and online pages, and support fundraising colleagues and supporters to complete the appropriate paperwork ·
- Manage the Fundraising Support email address/enquiry channels
- Ensure policies around philanthropy and gift management are up to date and disseminated appropriately across the Foundation.
Fundraising compliance and data protection
- To evaluate and apply the Data Protection principles to variable and challenging scenarios, supporting colleagues to find solutions to their problems within the limits of the law.
- Ensuring we are aware of and reacting to any fundraising and data protection regulations changes. Regulations include GDPR/UK Data Protection Act 2021, Fundraising Regulator's Code of Fundraising Practice, Charity Commission guidelines, BACS, and PCI DSS Compliance. HMRC Gift aid guidelines.
- Recognise that a change in procedure or legislation external to the Foundation has implications and who needs to be notified of the changes.
- Produce and continually monitor our operational policies; modelling best practices against the Fundraising Regulator's Code of Fundraising Practice
- Responsible for reviewing all fundraising contracts and third-party agreements for data capture to ensure they are in line with all compliance regulations, ensuring our supporter data is adequately protected, any new fundraising processes and procedures are compliant, and fulfilling the operational commitments associated. Suggest and negotiate amendments, and if the necessary compliance clauses cannot be met then decline authorisation to work with that third party.
- Assess data risks and complete Data Protection Impact Assessments where required, being prepared to work with colleagues to pull together the relevant information and present to the data protection lead for sign off. ·
Leadership
- Where necessary, be prepared to make pragmatic decisions on where we should be focusing resources.
- To develop a programme of training and guidelines to cover complicated rules and processes in a concise and accessible manner. To identify and address where the knowledge gaps exist.
- Monitor workflows and procedures identifying and implementing new efficiencies to increase work output and reduce service delivery timeframes
Skills and Experience
Essential criteria
- Experience of working in a compliance or similar function
- Experience of working in fundraising or with fundraisers
- Project management experience, leading multi-faceted projects
- Experience of working in a regulated environment
- Experience in creating and delivering strategic objectives and plans
- Experience of reviewing a variety of legal agreements, including gift agreements and similar documentation
- Experience of writing policies and procedures Knowledge of the Raiser's Edge or similar fundraising CRM system (desirable) or demonstrable ability to get quickly to grasp with new data systems Essential criteria
- Extensive knowledge of UK Data Protection legislation (in particular UK GDPR and PECR), Fundraising Regulations (Code of Fundraising Practice and Charity Commission regulations) and a track record of how to apply them.
- Problem-solving skills
- Ability to understand and interpret complex legislation, regulations and guidance and make it accessible to others.
- Ability to constructively challenge the status quo and see alternative solutions to overcome barriers.
- Excellent team player willing to be flexible to support colleagues in a busy environment.
- Numerate with the ability to record and assimilate complex information accurately
- Excellent time management with the ability to prioritise the work of a team and produce high-quality outputs
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Support Services Manager
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £33,000 to £38,000 per annum (depending on experience)
Hours: 35 hours per week
Closing Date: 28 May 2024
We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-to-day operational management and making sure that financial and physical resources are utilised effectively and responsibly. You will act as an ambassador for the Charity and role model for the team in conduct, attitude, and standards.
About the job
Support/Support Services
- Responsible for the development of a portfolio of high-quality support services for people of all ages across the UK who have experienced meningitis.
- Responsible for (and contribute towards) the delivery of support services, including events and out of hours peer support as and when required.
- Provide a ‘senior lead’ safeguarding role for Meningitis Now, ensuring that our safeguarding policy, which includes eSafety, is fully implemented.
- Embrace digital technology to develop a range of services to meet the varied and often complex needs of individuals.
- Oversee the appropriate use of evaluation and outcome measures to ensure that we can demonstrate the difference that we make and continually improve service delivery.
- Support the development of the reach of the organisation to enable more people to access support working with other members of the team and organisation.
- Oversee all marketing activities relating to support and working closely with the communications team.
- Assist with reviewing and updating policies and procedures relevant to the team and the wider directorate.
- Ensure the integrity of data collected on Salesforce to enable accurate reporting and monitoring of activities against key performance indicators.
- Work closely with the partnerships team to secure funding for support services and ensure accurate and timely reporting.
- Look for opportunities for development of support (including extending our reach) by collaborating with individuals and partnership working.
Information and Support Management Team
- Assist in the development and delivery of strategy.
- Responsible for making sure that operational plans are developed and implemented effectively.
- Work closely with the Director of Information and Support, to oversee financial elements of support including budget setting, monitoring expenditure, and overseeing budget lines.
- Work closely with the Director of Information and Support and Helpline and Information Nurse Manager to put in place a reporting structure that allows the collection and dissemination of information and data.
- Deputise for the Director of Information and Support as required.
Line Management
- Responsible for the line management of staff within the support services team including recruitment and selection, planning out development, performance, training, and support.
- Deal sensitively and promptly with personnel issues when they arise in line with established procedures and reporting, and in keeping with the values of the Charity.
- Ensure policies, systems and processes are in place, utilised and regularly reviewed to ensure compliance with legislation such as data protection and safeguarding.
- Liaise and relay information between the senior management team, HR, and the organisation.
- Responsible for overseeing the external supervision of staff including yearly reporting.
- Manage and contribute to a programme of continual professional development for all staff across the directorate.
What we're looking for
Essential experience
- Managing a team ideally within a health-related sector or charity.
- Developing support services ideally within the charitable sector.
- Experience of working with children, adults or families affected by illness, death or disability and in need of support.
- Service evaluation and outcome measurement.
- Strategy development and operational planning.
- Financial planning including budget management.
- Using Microsoft Office packages and a range of other digital technologies.
- Managing small projects/events.
- Working with a Customer Relationship Database e.g. Salesforce.
- Working with a range of social media platforms including Facebook.
Essential skills
- Ability to lead and influence within a team environment.
- Excellent verbal, written and presentation skills with a diverse range of individuals/organisations.
- Calm, diplomatic and a skilled negotiator.
- Ability to manage multiple tasks, plan and prioritise a busy workload.
- Ability to work under pressure and deal with difficult circumstances.
- The ability to inspire and motivate others.
- The ability to deal with information in a confidential manner and respond with sensitivity.
- Strong administrative and IT skills including the use of Microsoft Office, and an ability to maintain records and produce clear written reports.
Desirable selection criteria
- Awareness of the issues facing individuals affected by meningitis.
- An understanding of health and social care systems and how they work.
- Experience of working with the media.
Other requirements
- Commitment to the goals and values of Meningitis Now.
- Understanding of and commitment to equality, diversity, and inclusion.
- Out of hours working, travel and attendance at events.
- Other requirements as determined by the organisation.
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: Tuesday 28th May at 9am
Interviews: Tuesday 4th June and Wednesday 5th June (AM)
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Senior Marketing and Projects Officer
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £28,000 to £33,000 per annum (depending on experience)
Role Status: 35 hours per week
Closing Date: 28 May 2024
We are looking for a Senior Marketing and Projects Officer to become an integral part of the Meningitis Now Communications team.
This role will play an important part in planning, executing, and managing marketing and awareness campaigns. You will be responsible for delivering consistently high-quality marketing materials that ensure maximum publicity for the charity’s activities and services. Along with the Campaigns & Marketing Manager, you will be responsible for developing messaging and ensuring our communications are on brand.
About the job
Duties and Responsibilities
- Lead on the delivery of communications, campaigns, and marketing projects effectively and on time, working with teams across the organisation.
- Collaborate with digital and press colleagues to deliver integrated campaigns.
- To monitor and evaluate campaign performance and complete campaign evaluations.
- Monitor marketing and charity trends and stay up to date on industry best practices.
- Work with the Campaigns & Marketing Manager to manage resource within the Communications team and keep track of key milestones for a range of campaigns.
- Work closely with Senior Digital & Social Officer when considering how marketing campaigns will be presented visually through our online platforms.
- Work with the Marketing Manager and Director of Fundraising & Communications to contribute to Meningitis Now’s communication strategy.
- To line manage the Senior Designer and Content Creator.
- Increase Meningitis Now’s profile and support the delivery of the charity’s strategic aims.
- Ensure that all Data Protection requirements are upheld.
What we're looking for
Skills and Experience
- Experience developing and delivering integrated marketing campaigns.
- Experience analysing campaigns and presenting findings in a clear and engaging way.
- Strategic awareness of how communications and marketing contribute to achieving an organisation’s aims and objectives.
- Experience of ensuring brand consistency across a range of channels.
- Experience of working with a range of internal and external stakeholders to deliver projects.
- Excellent written and verbal communication skills.
- Creativity.
- Attention to detail.
- Strong administration skills, ability to plan, balance, and cope with competing priorities.
- Excellent interpersonal skills and ability to work with different teams.
- Empathy, often working with individuals who have been affected by meningitis.
- Competency in Microsoft Office.
Desirable Selection Criteria
- Experience in the charity sector.
- Experience creating marketing strategies.
- Experience managing/working with marketing agencies.
- Line management experience.
Other Requirements
- Commitment to the goals and values of Meningitis Now.
- Occasional out of hours travel and attendance at events, when required.
- Other requirements as determined by the organisation.
In return, we offer a wide range of benefits, including:
- 30 days annual leave per annum, pro rata plus bank holidays
- Enrolment into our employer matched pension scheme (matched up to 5%)
- Life Assurance Scheme (4 x annual salary)
- Hybrid Working Policy
- Enhanced Maternity & Paternity pay
- Fertility Treatment Policy
- Enhanced sick pay and compassionate leave
- Long-term Service Rewards – an extra day annual leave (pro rata) for every 5 years’ service, up to a maximum of 3 days
- Staff Suggestion Box
- Cycle scheme
- Free Parking
- And more…
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: 9am Tuesday 28 May 2024*
Interviews: Week commencing 3 and 10 June 2024
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.