Home support manager jobs
Major Giving Administrator
Reporting to: Major Giving Manager – Trusts & Foundations
Location of work: Home-based. There will be an in-person team meeting or away day at least once every other month. Expenses will be paid in line with our Travel and Expenses policy.
Contract type: Ideally full-time, 35 hours per week. 28 hours or compressed hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: Starting Salary £25,500
JOB PURPOSE
This new role offers an exciting opportunity to gain hands-on experience and in-depth knowledge of fundraising within a dynamic, purpose-driven organisation.
You will play a key role in helping to futureproof and sustainably grow Magic Breakfast’s income from trusts, foundations, and high-net-worth individuals (HNWIs). This is a varied and rewarding role, with the opportunity for creativity with your own pool of funders.
You will be part of the Major Giving team, which secures income from trusts, foundations, and HNWIs. While your primary focus will be on trusts and foundations fundraising, you will also support the team’s work with HNWIs, adapting to the team’s needs as required.
With support from a friendly and experienced team, you will take ownership of a portfolio of trusts and foundations, managing relationships and securing donations typically ranging from £500 to £10,000. In supporting the team’s work with HNWIs, you will help to deliver outstanding donor care, nurture long-term relationships, and contribute to securing transformational gifts. Strong writing, communication, and research skills will be key to your success in this role.
You will join a creative and collaborative team that is passionate about tackling food insecurity and child poverty. This is a fantastic opportunity to learn, grow, and make a meaningful impact.
KEY RESPONSIBILITIES
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With support, submit reports, deliver effective communications and maintain engaging relationships with your pool of existing funders.
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Collaborate with colleagues to provide your donors with key communications (e.g. organisational updates, invitations to events).
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Support with team-wide stewardship such as donor events, thank you videos and newsletters.
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Contribute to the achievement of our team income target of £3.46m in 2025/26, as well as securing funding for future years.
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Support the team to prepare, compile and submit high quality funding proposals and budgets to new funders in accordance with timetables and application criteria.
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Maximise existing tools and processes to identify, research and write applications and deliver relationship management with new, small funders, to expand the small trusts programme.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please see our website for more infromation
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team.
Shortlisting - 16th - 18th March
Interview 1 - 23rd or 26th March
Interview 2 - 30th or 31st March
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
We are a flexible and inclusive team and welcome applications from candidates from diverse backgrounds, including unpaid Carers and ex-Carers.
About Us: Established in 2014, Forward Carers is an award-winning not for profit social enterprise on a mission to create Carer Friendly Communities across the UK, places that understand and support unpaid Carers. We achieve this by developing partnerships with not-for-profit organisations who deliver our services. We also work directly with services, businesses, and employers to empower them to support the unpaid Carers in their communities.
Our current contracted services are Birmingham Carers Hub & Young Carers Service, Sandwell Carers Hub, Dudley Adult Welling being & Young Carers Service Walsall Carers Hub, Carer Friendly Wiltshire and delivering the Carer Friendly ID scheme in Dorset. We also seek charitable funding from organisations such as the Big Lottery.
The strategic growth manager is responsible for creating and carrying out business development work across the charity, with a primary focus on grants and public sector tender opportunities, as well as managing a team with their own growth targets in distinct areas. They report in to the Deputy Charity Director.
All the tasks carried out in this role will contributeto the core purpose of the charity, enabling us to transform the access to and experience of mental health support, for young people.
This is a new position within a new team, focused on the growth of the charity, offering the opportunity to enhance Open Door’s approach to business development, as we create new long-term partnerships.
Based at the Bloom Building in Birkenhead and soon within our new home ‘Joy’, the role offers a flexible and collaborative working environment, engaging with a wide range of internal and external stakeholders that align with Open Door’s values and mission.
Check out the candidate pack for full details.
The client requests no contact from agencies or media sales.
Working closely with Tusk’s US Development Executive from Tusk’s UK office, the "US Philanthropy Officer" position supports a broad range of fundraising initiatives, from major gifts and annual giving to corporate partnerships, foundation grants and especially events. This is an exciting opportunity to help advance Tusk’s mission by strengthening donor relationships, driving fundraising pipelines, and enhancing our US development efforts.
The US Philanthropy Officer will help identify and research prospects, support cultivation and solicitation strategies, and ensure thoughtful, timely stewardship for all supporters. The role will manage donor records and reporting through Salesforce, prepare acknowledgment letters, assist with events, and coordinate donor communications.
The successful candidate will come to the position with a proven track record in fundraising and strong administrative and organisational skills. This is a full-time role with the possibility of some working from home following your successful probation. The role will be based in the UK and will require some travel within the UK and occasionally to the US.
Tusk’s accelerates the impact of African-driven conservation, to protect threatened species and habitat, and empower local communities.
The client requests no contact from agencies or media sales.
Salary: £41,063 to £45,626 per annum
Job Type: Full time
Contract Type: Permanent
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Philanthropy Manager. Cycling UK’s public fundraising programme is at a pivotal stage of development. The Philanthropy Manager will play a central role in shaping and accelerating this next phase, leading the growth of major gift and legacy income through strong donor relationships, compelling propositions and high-quality stewardship.
You don’t need to be a cyclist to work at Cycling UK, but you do need to have a strong commitment to our work. This is a senior role with real opportunity to influence direction, build capability and embed philanthropy at the heart of the organisation. Working closely with the Head of Fundraising and colleagues across Cycling UK, the postholder will help transform a developing philanthropy programme into a mature, relationship-led income stream that delivers sustainable growth over the long term.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
The role is home based in the UK, with regular meetings in London and travel across the UK as required.
Applications close at 9:00am on the closing date shown
Closing date: 23-03-2026
You may have experience in the following: Philanthropy Manager, Major Gifts Manager, Major Donor Manager, High Value Giving Manager, Fundraising Manager, Senior Fundraiser, Development Manager, Partnerships Manager, Corporate Partnerships Manager, Individual Giving Manager, Legacy Fundraising Manager, Legacy Giving Manager, Trusts and Foundations Manager, Grants Manager, Donor Relations Manager, Stewardship Manager, Relationship Fundraiser, Income Generation Manager, Strategic Fundraising Lead, etc.
REF-226 943
Circa £43,000 per annum pro rata
9 month fixed-term contract
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships).
The Media & Communications Manager (Partnerships) will work with the Senior Media and Communications Manager to develop UNICEF UK’s strategic thinking and delivery for UNICEF UK’s partnerships communications work. ‘Partnerships’ include UNICEF UK’s private sector partnerships, philanthropy and foundations work.
This role includes managing relationships with senior communications contacts (and/or their agency partners) in our corporate partners and devising ambitious media and communication strategies to promote UNICEF UK and our partnerships. Demands internal leadership of a multi-functional team to deliver holistic marketing and communications plans (across paid, owned and earned).
Candidate should have:
- experience of working in a fast-paced media team, ideally with experience of corporate communications work;
- experience of developing, implementing and evaluating high profile, innovative and ambitious multi-media strategies and securing effective coverage (paid/owned/earned) for partners;
- strong relationship management skills with internal colleagues at all levels and with external contacts and partners to support the achievement of objectives;
- ability to manage conflicting priorities to ensure that objectives are achieved and deadlines met.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Wednesday 11 March 2026.
Interview date: Week Commencing Monday 30 March 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Community Development & Health Programme Manager - to cover Maternity Leave
Full Time - 37 hrs per week (largely office/community based with some limited work at home permitted)
Salary range - £41,363 - £47,513 per annum, dependant on qualification, skills & previous experience
Fixed term for 12-months covering a period of maternity leave
Based Newhaven with some travel to outreach and delivery locations across E. Sussex
You will be an experienced people, project, and services manager with a track record and flair for developing and delivering community-based services to contract, and which meet identified community needs, in a consistently high quality way. With strong financial acumen and the ability to develop and monitor budgets, you will analyse and explain variances, manage complex and time-limited funding streams, and collaborate regularly with the finance team. The role also involves developing and supporting project staff in effective budget management.
With responsibility for the strategic development of the community development & health work area; which incorporates community infrastructure support & development, youth & families, environmental and active travel initiatives; you will lead, direct & support a multi-disciplinary team who manage the contracts, services and day-to-day delivery of this broad work area.
Skilled at managing relationships with existing funders and commissioners, you will broker new partnerships, write bids and collaborate on funding tenders, ensuring sustained funding for services which support people with complex challenges in our communities. With excellent organisation, communication, finance and project management skills, you will demonstrate sensitivity to the ambitions of this work area and to SCDA’s vision.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our service users; professionalism, empathy, kindness and understanding. In return, we recognise people want to work in a supportive environment with friendly colleagues. We offer a flexible approach to delivery where possible, annual leave of 23 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for necessary operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Based Newhaven with travel across E. Sussex, car driver and owner preferred as many delivery locations are rural and not served well by public transport. Post subject to DBS check.
Closing date: 5pm Sunday 22nd March 2026
1st stage interviews: 1st April 2026 in Newhaven
For the job description and to apply, please visit our website.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
The client requests no contact from agencies or media sales.
Work setting: London-based / Majority office-based (minimum 3 days per week)
Contract: Part-time, 28 hours per week (4 days, option to work over 5 shorter days)
You’ll be responsible for a characterful, bright and airy office with an outdoor courtyard. The organisation is warm, inclusive and people-centred including a no dress code policy that reflects its culture of trust and authenticity.
The role
As Office Manager, you will ensure a safe, welcoming and well managed working environment. You will:
- Oversee office facilities, suppliers and contracts
- Manage daily office operations, post, security and maintenance
- Lead on Health & Safety compliance, including for home-workers
- Support DSE assessments and reasonable adjustments
- Maintain clear office processes and business continuity plans
- Support the upkeep of a small portfolio of non-office properties and liaise with tenants
- Lead the charity’s Green (Environmental) Team
- Line manage the Office Administrator
- Manage office and property budgets
You’ll bring:
- Experience in office management
- Knowledge of facilities or property management (or ability to learn quickly)
- Strong Health & Safety understanding and experience
- Excellent communication and relationship-building skills
- Confident supplier, budget and contract management
- A collaborative, inclusive approach
- A passion for supporting work that improves older people’s lives
Diversity & inclusion
Applications presented to our client will be anonymised. The charity welcomes applicants from all backgrounds and is committed to creating an inclusive workplace.
Key dates
- Deadline for applications is Monday 2 March, 9am
- Interviews: Week commencing 9 March (first stage on Teams, second in person)
How to apply
Please submit your CV. We're happy to discuss the role further and share the full job description if you'd like more insight.
A Basic DBS check will be required for the successful candidate.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mental Health Service Manager Central Bristol
£48,000 per annum (rising to £49,440 from 1st April 2026) + excellent benefits
37.5 hours per week
Closing Date: 11th March 2026
This is an exciting opportunity to work within the Milestones Trust Mental Health Division as a Service Manager, overseeing the management of a cluster of four established services in central Bristol.
Cranbrook Road, Northumberland Road and Coronation Road are registered residential homes in Redland and Southville while Linden Rd is a supported living project in Westbury Park. Three of the four services are within ten minutes’ walk of each other. There are a total of 16 registered and 4 unregistered beds across the cluster and the Service Manager has the support of 2 full-time Service Coordinators to ensure the day-to-day delivery of the service is effective and efficient. The services provide individualized recovery services for people with complex mental health needs, with the aim of enabling people to graduate to step-down accommodation when they are ready.
As a Service Manager you will be accountable for the safe, cost-effective and personalised running of the services in line with Milestone Trust’s values and organisational priorities. You will lead your teams to meet all compliance requirements and consistently meet and exceed service KPIs as you develop and implement your vision for the services.
As the Service Manager you will:
- Have extensive knowledge of working with people who have complex and enduring mental health needs
- Have extensive experience of managing risk in a Social Care setting
- Have previous experience of leading and developing teams
- Be able to work alongside your team to coach individuals and provide a positive and professional role model to all staff
- Have strong communication skills with the ability to communicate effectively with team members, people we support and a range of stake holders, family and friends
- Have effective time management skills and the ability to work well under pressure
- Be confident in delegating effectively to achieve timely outcomes
- Have experience of managing budgets and rotas effectively
- Have good IT skills and be familiar with packages such a Microsoft Word, Outlook and Excel.
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Refer a Friend Scheme earning you up to £750
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent
We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.
THE ROLE
- Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
- Develop communication plans for all areas of RSTMH, working with department managers to execute
- Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
- Manage social media channels for RSTMH, and develop strategies to engage wider networks
- Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
- Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
- Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
- Create and maintain Society level communications calendar
- Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
- Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
- Represent RSTMH externally with key partners, at relevant conferences and industry events
- Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
- Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
- Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
- Fully manage the communications budget
- Responsibility for promotional materials including flyers, event signage, merchandise and handouts
- Working across all aspects of RSTMH communications
PERSON SPECIFICATION
Essential experience
- 5 years’ experience within a digital communication role
- 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
- Knowledge of CRM databases
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- An understanding of the academic and research communities
Personal attributes
- Self-starter, able to work proactively and intuitively
- Work to varying timelines and prioritise own workload accordingly
- Passion for tropical medicine and global health
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
- Knowledge of Mosaico and SparkPost for building HTML emails
- Experience running websites on Drupal 10
- Some experience using CiviCRM
- Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm GMT 4th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
To apply for this role please head over to our website and complete an application form.
The Compassionate Neighbours Manager will lead the day-to-day running of the Compassionate Neighbours programme across Greenwich and Bexley, helping people nearing the end of life to live as well as they can for as long as they can through meaningful community connection. This includes managing the Compassionate Neighbours Coordinator and ensuring the successful delivery, growth, and sustainability of the programme. You will build strong community connections, support volunteers, and ensure high-quality engagement with people living with serious, long-term, or terminal illness who may be experiencing loneliness or isolation.
The post holder will work closely with the Community Development & Volunteering team to deliver the Community Development & Engagement Strategy, develop outreach strategies, strengthen partnerships, and ensure the programme meets its objectives.
Application Deadline: Tuesday 3 March Midday
Interview date: TBC
We reserve the right to close this job advertisement early if we receive a sufficient number of applications. To avoid disappointment, we encourage interested candidates to submit their applications promptly.
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £36,547 - £39,372
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA847
Main Purpose and Scope of the Job:
Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.
Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.
Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.
Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.
Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Fundraising Manager
£40,000 (pro rata if part time)
Permanent
Flexible hours - full time or a minimum of 3.5 days per week, please get in touch to discuss your preference
Centre and Home based
In 2022, Amber opened their fourth centre for young homeless people, which is just outside of Ashford, Kent. This runs alongside their existing Centres in Devon, Wiltshire and Surrey.
Over the last few years they have been building their reputation locally with funders and supporters and are now seeking an experienced fundraiser to lead on generating further income and opportunities for the centre.
This is an exciting opportunity to be involved in helping young homeless people from Kent and the surrounding area. It is a broad role and will suit someone who thrives working with a wide range of people, from major donors to volunteers, and who can fundraise across a range of income streams. You will benefit from an organisation with good connections in Kent, as there are existing relationships to nurture and retain but the ideal candidate will have a drive to create new opportunities in the region.
Amber do great work helping young people to turn their lives around and we are looking for someone who can communicate that to funders and the community with passion. Amber has been working with young homeless people for over 25 years and we have a good idea of what works but we are always striving to learn so that we can offer the very best support to those that need us.
We do not have a 'head office' and this role will need to have a presence at the centre, with the ability to work from home - this could be once or twice a week in terms of Centre visits. We are also open to flexible working arrangements and part time hours considered.
Closing date: 8th March at midnight
For further information and to apply please click the apply button.
Age UK Cheshire works with older people to support them in living their best life…
• relieving loneliness, so that older people feel connected,
• combatting poverty, so that older people have enough to live on, and
• increasing independence, so that older people can live the lives they want to lead
Primary Purpose:
The Service Manager works as part of the Charity Operations team and has operational responsibility for the sustainability and development of a range of existing services, developing new service opportunities and taking an active part in influencing change and improvement on behalf of older people..
Main Duties:
- Participate in joint decision making as a member of the services management team in both strategic and operational planning.
- In-line with the organisation’s strategy, prepare an annual plan of activity for all areas of responsibility identifying resource implications.
- Ensure staff take the necessary operational decisions to meet service plans and contractual requirements.
- Review and revise service operational delivery plans regularly to ensure they are still meeting need. Ensure that the operational plans are cascaded down to the teams.
- Ensure that the terms of all funding arrangements are completed including the submission of monitoring and activity reports by due dates.
- Working with the Head of Services and Head of Finance to agree the annual budgets for all areas of responsibility.
- Manage staff performance in all areas of responsibility to achieve expected service outcomes and obligations.
- Ensure that staff and volunteers are fully trained and equipped to meet operational requirements and deliver excellent services.
- Ensure that planned staff absence is organised to ensure that appropriately trained staff are available to provide cover, or acceptable alternative arrangements are in place
- Have a clear view of the achievable outcomes of the work (both quantitative and qualitative). Ensure these expectations are reflected in materials provided to people we work with and in the contractual arrangements agreed with funders.
- Ensure that individual services are meeting their contractual requirements, working closely with the Head of Services and the team to mitigate any risks to this.
- Support the Head of Services in negotiations with existing and potential funders for areas of responsibility.
- Support with the process of writing and submitting tenders and grant applications.
- Working with the Head of Services and Head of Income Generation, develop and deliver income generating activities.
- Identify, develop and manage effective partnerships to continuously improve service delivery
- Represent the organisation as required in a variety of local, regional and national forums and to all types of audience, within the area of expertise.
- Represent older people and advocate on their behalf with health and social care providers, public and private sector care providers, housing, leisure and learning providers, and all kinds of statutory bodies.
- Promote the organisation and its services to the general public.
- Take an active role in policy and procedures meetings.
- Ensure that the organisation policies and procedures are understood and complied with by all staff and volunteers.
- Ensure that the organisation achieves and fully complies with the terms of quality assurance systems and quality marks adopted/achieved by the organisation.
- Establish an understanding in the staff team of the importance of research and evaluation as an integral part of their role and promote a learning culture in all areas.
- Undertake any necessary training to carry out the job.
- Participate in Age UK Cheshire’s fundraising, promotional and social events, working with other members of staff and volunteers.
- Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.
Essential Criteria
- Proven experience of leading service development and management of remote teams
- Experience of developing new and innovative services.
- Project management experience.
- Experience of managing contracts.
- Experience of developing new and innovative services.
- Line management experience of paid staff and ability to lead a team
- Experience of working with and supporting volunteers.
- Good organisational skills including information, resources and time management.
- Experience of monitoring and evaluating services and using data to influence change.
- Experience of supporting the writing and submitting successful grant applications and tenders.
- Experience of delivering charged for services to generate income.
- Experience of working with the public.
- Experience of managing both local and national partnerships
- A commitment to the aims of the organisation
- Experience of contributing to service and organisation audits
- Experience of monitoring and evaluating services
If you are passionate about driving success through effective management and teamwork, we encourage you to apply for this exciting opportunity as Service Manager where you will enjoy the flexible working benefits of working for Age UK Cheshire.
Closing Date: Monday 16th March 2026 at 9am
Interviews: Tuesday 24th March 2026 at Castle Community Centre, Barbers Lane, Northwich, CW8 1DT
The client requests no contact from agencies or media sales.