Executive Assistant

Job Purpose:

Assuming the role of Executive Assistant, you will provide comprehensive support to Executive Director, the executives of the orginisation and the Hope Together shop. The primary responsibilities of this position will include serving as an Executive PA to Executive Director, administrative assistance to Ops manager, managing customer correspondence, managing online shop orders, upkeep and analytics reporting, as well as other general project administration.

Who We Are:

Join our vision to help everyone, everywhere know Jesus. We offer creative ideas, high-quality and great-value resources, cutting-edge research and well-produced courses to help local churches, leaders, youth workers and everyday disciples reach out in loving action and speak about the powerful message of Jesus Christ.

Key Responsibilities:

• Manage Customer service (Phones, Office Email, and Admin email) ensuring prompt and accurate responses to inquiries, complaints, and requests for information.
• Funder and partner relational correspondence and maintenance.
• Provide general administrative support for the Hope office team including, but not limited to, record keeping, filing, meeting hosting, and monthly prayer emails.
• Organizing and managing weekly team prayer-parti
• Executive assistant work to Executive Director including, managing schedule, organising appointments and meetings, and arranging travel.
• Team, partner, and board meeting management, including keeping minutes, arranging meetings, and actions point. 
• Office management assistance including supply ordering and credit card expense tracking.
• Ownership of online shop management including preparing regular reports, inventory management, order processing, and ensuring timely and accurate product listings.
• Gathering monthly websites and social media analytics. 
• Undertaking any other duties necessary to support the smooth operation of the executives' and the overall success of Hope within the scope of the Employee's abilities and qualifications.

Skills, knowledge and experience:

• Commitment to the vision of Hope Together
• Dynamic, energetic, positive, enthusiastic
• Excellent communication skills - especially telephone
• Basic writing and correspondence skills
• Ability to multitask and self-start 
• Flexible and proactive approach to work
• Google Drive, Analytics and Sheets (Google suite knowledge preferred)
• Word and Excel (Overall Microsoft suite knowledge preferred)
• Some website development knowledge (WordPress, SquareSpace, Wix, ect.)
• Previous experience using project managagement platforms like ASANA or Mondays is preffered

 
We are currently accepting applications.  The application end date is May 1, 2024. Perspective interview date is May 16th.