Head Of Development Jobs
About the Role:
The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich. As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.
You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family.
About you:
- You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting.
- Proven experience and skills in delivering casework and planned support for young people.
- A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence. E.g. mental health, substance use, self-harm, domestic violence, anger management etc
- Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan.
- The ability to work within systems and families, to enable young people (that can) to return home.
About us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 29th September at midnight
Interview Date: Monday 7th October at SHP Head Office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
As part of SNG's commitment to build Thriving Communities, our brand-new Debt Advice Service sits alongside an array of other support services including Employment, Energy, Job Coaching, Money Coaching and Money and Debt advice.
You'll have the opportunity to join a business that puts customers at the heart of all we do and shape one of the largest programmes being delivered to support people through the cost-of-living crisis.
We're pleased to have an opportunity to join our brand-new Debt Advice Team on a full-time permanent basis.
This role will follow our hybrid approach of home, office and resident visit working. Your office location will be either Blandford, Christchurch or Basingstoke.
This is an exciting opportunity to be at the forefront of a brand-new Debt Advice Service, where you'll play a key role in shaping and developing its offering during its inaugural year.
Alongside this, you'll provide comprehensive, day-to-day Debt Advice to customers, taking a holistic approach to their financial situations.
Collaborating closely with both established teams and newly created roles, you'll help deliver a well-rounded, ‘whole household' service that's tailored to meet the unique needs and vulnerabilities of our customers.
Your work will be instrumental in sustaining tenancies and enhancing residents' financial resilience.
Key responsibilities
- Deliver accurate and up to date Debt and Money Advice within FCA guidelines
- Assist customers to prepare financial statements.
- Take a proactive and explorative approach to obtaining and understanding information
- Assist customers by negotiating by letter or telephone with creditors and other agencies e.g., fuel companies, local authorities, DWP and consumer credit companies etc
- Negotiate with third parties, including statutory and non-statutory organisations where required
- Prepare and present cases to the necessary statutory bodies and negotiate with third parties as appropriate
- Assist clients with other associated problems, referring to other advisers/agencies
- Provide advice and signposting towards, training or employment, linking up with internal and external specialists to assist
- Maintain accurate records of cases, in line with policy, procedure and legislation
We are accepting applications for unqualified Debt Advisers, with the understanding that completion of a Money Advice and Pensions Service (MaPs) Accredited qualification is achieved within a reasonable period once appointed. Salaries offered will reflect the relevant qualification status, with a view to increasing once achieved.
Your experience
To be considered for this role, you'll need:
- Solid experience in providing advice, ideally within a similar setting, with an understanding of FCA regulations and compliance standards.
- Strong customer service skills are crucial, particularly in supporting vulnerable individuals and tailoring services to meet their unique needs.
- You should have experience managing client caseloads, and preparing cases for statutory bodies, with excellent communication skills across various channels.
- Collaboration and teamwork are key, as you'll work closely with colleagues and external partners while providing guidance to less experienced team members.
- A proactive approach to staying current with regulatory changes and a commitment to personal development, including obtaining a MaPs-accredited Debt Advice qualification if not already held, are essential.
Your benefits
You'll be given the opportunity to grow your skills within a role that will bring great satisfaction.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working – working from home
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matching pension scheme up to 12%
- Life cover
- Part of our Recognition scheme where you can be gifted retail vouchers
- Wellbeing discounts including Gym Memberships
- Wide selection of other benefits available
What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Check out our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
We’re thrilled to be working with Herts Young Homelessness to recruit an Individual Giving Officer to join their small, dedicated team.
Herts Young Homelessness works with 16–24-year-olds who are homeless, or at risk of homelessness and those whose families are at risk of relationship breakdown. Their services empower young people to deal with the difficult situations in their lives, giving them the ability and confidence to 'do it themselves' and ultimately find stability.
The postholder will manage a portfolio of individual donors, providing excellent stewardship through meaningful engagement and thoughtful communications. You’ll work closely with the Head of Fundraising and Communications and the Events Officer to achieve a team target of £453,000.
To succeed in the role of Individual Giving Officer, you will need:
- An understanding of support acquisition and retention, supporter journey development and motivations for giving
- Experience of using a CRM database to support relationship management
- Understanding of developing fundraising or communication initiatives or campaigns
Salary: £28,000 - £30,000
Contract: Permanent
Location: Hatfield, Hertfordshire
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Passionate, Creative, Equal, Empowering and Sustainable
Access Sustainment and Enforcement Specialist
Hours: 37 Hours per week – on a rota basis
Location: Head Office, Festival Park, Stoke on Trent with regular travel to our other sites
Salary: £27,663 per annum, (rising to £28,663, following successful completion of training)
Are you an experienced Housing Sustainment professional looking for a role within an Organisation that is at the heart of helping people to thrive? If so, this role may be for you. Since 1974, as a Registered Provider of Social Housing and Supported Accommodation we have been supporting those in need.
Our customers have a range of needs including mental health, addictions, learning disabilities, recent homelessness and debt and our support teams work with our customers to assist them to sustain their tenancy.
We are looking for an experienced Housing Sustainment professional to join our team at our Stoke on Trent Head Office. You will play a key role in delivering housing and support services to customers who have been referred through the Local Authority and other service providers, ensuring appropriate safeguarding protocols are adhered to.
Our Housing Sustainment and Enforcement Specialist provides expert advice in relation to customer related issues where existing support systems have failed to address issues such as rent arrears or anti-social behaviour and it is necessary for us to take more formal action.
Some of your Key Responsibilities will include:
- Ensuring we comply with Housing/ASB legislation, Regulatory Compliance and Consumer Standards
- Managing day-to-day housing enforcement activities, sharing technical and operational knowledge with colleagues
- Dealing with escalated cases from the Housing Sustainment Team including Rent Arrears, Anti-Social Behaviour, Misuse of Properties and Abandonment of Tenancy
- Preparing enforcement cases for court action where all informal approaches have failed to resolve the issue and presenting cases at Court where eviction notices and possession orders are required
- Executing evictions in collaboration with Bailiffs
- Ensuring Landlord obligations in relation to all properties are met (such as Gas Safety/Electrical Certification and Fire Prevention) especially within communal areas and raising actions to correct identified issues when inspecting properties
What You will need:
- Previous Experience in a Housing Enforcement role with a Registered Social Landlord or similar organisation
- Experience working with the needs of our customer group; including but not limited to those with Learning Disabilities, Entrenched Homelessness, Mental Health, Drug and Alcohol Dependencies, dual diagnosis.
- Demonstrable experience in managing and resolving rent arrears, property condition, abandonment/non-engagement with support services, anti-social behaviour and similar issues within a Registered Social Landlord organisation or similar
- A professional housing related qualification (e.g. HNC Level 3/4) and/or corporate membership of the Chartered Institute of Housing
- An awareness of Building Safety Legislation and Landlord obligations
- GCSE Maths and English (Grade C or higher)
- A full driving licence and access to a vehicle insured for business use
We Offer the Following Benefits:
- Flexible working (with a regular office presence)
- 27 days annual leave in addition to public holidays
- Excellent learning and development opportunities
- Contributory pension scheme
- Occupational sick pay
- Healthcare cash plan
To apply please visit the Brighter Futures Website.
The closing date is 20th September 2024 with interviews to follow.
We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.