Development Director Jobs
We're seeking a passionate, innovative, and experienced leader to oversee the Tenancy Support Team (TST) North, a vital service providing housing-related support to people living in accommodation across North London.
About the role
As the Head of Service for TST North, you'll be at the forefront of driving positive change and ensuring the smooth operation of SHP’s largest Tenancy Support Service. With a focus on both day-to-day operations and strategic initiatives, you'll play a pivotal role in overseeing specialised projects and ensuring the delivery of high-quality personalised support housing-related and Move-On support.
The Head of Service for TST (North) is responsible for overseeing the day-to-day operations of the Tenancy Support Team (North) and bespoke projects that support the delivery of the main service. TST North comprises two distinct services funded via the Greater London Authority (GLA) – TST North (main contract), which offers tenancy and Move-on support to 1200 clients housed through the Clearing House Scheme, and TST North PRS which supports 200 clients housed in Private Rented Sector Accommodation.
The Head of TST will hold overall responsibility for motivating and managing the 50+ staff team, ensuring exceptional service delivery, targets are achieved, and clients receive the best possible support to enable them to sustain their tenancies. The Head of TST is required to demonstrate strong commercial awareness, be able to use KPI and outcome data to influence service delivery.
The post holder is required to be agile and dynamic in their approach to engaging and managing the multiple stakeholder relationships across all North London Boroughs, including the development and management of relationships with Private Rented Sector landlords and agents to ensure that Move-on targets are achieved. There is a strong focus on the development of processes, policies, and procedures that promote the key ambitions of the service and respond to changes in service delivery, either due to shifting funding priorities or the launch of new bespoke projects.
About you
- Experience in leading large and dispersed teams in either supported housing, advice, homelessness, or other relevant environment.
- Ability to manage multiple service priorities and commissioner/external stakeholders' demands and to remain motivated in a demanding and target-driven role.
- Experience in producing, analysing, and interpreting complex reports and statistics for use in service monitoring or planning.
- A strong understanding of the techniques aims and objectives of working with street homeless people, including those facing multiple disadvantages.
- An enthusiasm and well-developed skill for placing service users at the heart of service delivery and developing services based on their experience.
- Experience of financial planning for service delivery; budgetary responsibility and control. Wide-ranging knowledge of housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing).
Closing Date: Thursday 28th March 2024 at midnight
Interview Date: Friday 5th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
We love what we do and we're passionate about making a difference to the lives of the people we work with.
Single Homeless Projec...
Read moreThe client requests no contact from agencies or media sales.
About the role
Crisis Skylight Newcastle has been established in the city since 2007, delivering trauma informed services to our members, all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We are about to embark on an ambitious, new 10-year Strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight Newcastle will be responsible for leading and developing strategic partnerships across the Northeast of England. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.
About you
We are looking for an experienced, innovative, values driven senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives. You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the Northeast of England. You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.
If this is you, we would love to hear from you.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 24 March 2024 (23:59)
Interviews will take place Friday 5 April at Crisis Skylight Newcastle, City House, City Road, NE1 2AF
Crisis is the national charity for homeless people.
All of us need a decent home – to be healthy and to thrive...
Read moreAn exciting opportunity for an Interim Director of People to join one of the UK's largest providers of housing and social care.
The interim Director of People will be responsible for overseeing and leading on the delivery of the People Teams business as usual activities and the delivery of the People Plan priorities in addition to line management of the direct reports.
- Own and oversee the core HR systems & technology and ensure data integrity across all employee platforms working towards a goal of improving the employee self-service experience and a manager’s self-service platform.
- Continually improve the end-to-end employee experience, making the organisation an attractive and leading place to work in the industry.
- Work with the wider business to join-up and continuously improve the end-to-end people experience for our people and our clients.
- Review, report on and produce an improvement plan to improve the core basic people processes within the function.
- Promptly manage any underperformance within the team through line management.
- Create a clear set of delivery objectives for all line reports (specifically focusing on the People Operations).
- Oversee the ongoing key projects within the People Delivery Plan.
- Take responsibility for leading on any high level/complex Employee Relations.
- Shape and develop people initiatives, policies and processes balancing the need to improve the employee experience with commercial reality. Streamline process to make them more effective for the end user and to reduce heavy admin burdens within the team.
- Prepare and present papers for relevant committees (People & Culture Committee, Health & Safety Committee, Delivery Committee and Executive Board) as and when required.
Read moreLaunched in October 2019, Ivy Rock Partners is a values-driven recruitment agency dedicated to the not for profit an...
Director of Housing
Location: Remote, with occasional need for onsite/location working
Job Type: Full-time
Term: Fixed-Term Contract - 12 months
Salary: Band 1 £49,561 - £55,476
The opportunity
We are seeking a passionate and dedicated candidate to join our Housing team at Standing Together. If you are someone who shares our passion to improve the lives of some of the most vulnerable groups then we would love to hear from you.
We are looking for a new Director of Housing, will lead on strategic development, business growth, governance, and working closely with Housing managers, to lead change management across STADA’s Housing Team as we work together to improve the housing and homelessness sector’s response to domestic abuse, so that all victims and survivors can achieve safety and housing security.
The Director of Housing will have overall accountability for the strategic leadership and operational management of the Housing team, including developing housing initiatives, managing strategic relationships, income streams, budgets, contractual templates, procurement, commissioning, developing and oversight of monitoring/reporting mechanisms. The role’s portfolio includes oversight of our housing team programmes: the Housing First & Homelessness Programme, the Domestic Abuse Housing Alliance (DAHA) Programme, and the Whole Housing Approach Programme.
This role will develop and communicate STADA’s vision, mission and strategic direction, within the Senior Leadership Team. Strategic leadership will contribute across STADA and include setting and aligning long-term portfolio goals and objectives with STADA’s overall strategy.
The Director of Housing will provide direct line management support and supervision to the Head of Housing and any other relevant identified roles (within and beyond the Housing team). The role holder will also have oversight of the financial management, staff and performance management, project and change management of relevant portfolios including Housing programmes. The Director of Housing will support the Head of Housing to lead on the department’s communications and external affairs, developing and maintaining relationships with key external stakeholders to influence national policy and practice related to the housing and homelessness needs of victims/survivors of domestic abuse.
About us
Standing Together was founded 20 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.
We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account. The Housing Team at STADA, focuses on responding to the housing and homelessness needs of victims/survivors of domestic abuse, through influencing national and local policy and practice, across all relevant agencies, but with a specific focus on the role of the housing and homelessness sector as a part of a Coordinated Community Response to domestic abuse.
Benefits:
- 25 annual leave days Holiday
- Pension
Applicants must have existing Right to Work in the UK
At Standing Together we are committed to fostering an inclusive and diverse workplace. We welcome and encourage applications from candidates of all backgrounds and experiences.
For more information
Please also look at the job description and personal specification, which you can download from this page (on the righthand corner).
How to apply
You can apply for this role through Hireful, by clicking on the apply now link below. Please ensure to list your relevant professional history, and complete the personal statement which will answer three key questions:
(1) Why are you interested in this role? (250 words)
(2) How will you encompass a wide range of responsibilities including strategic planning, change management; and internal and external stakeholder engagement? (500 words)
(3) In what way and how will you make a positive difference in this role? (500 words)
Interviews
Interviews will take place 26/03/2023 and 27/03/2024. We will email you if you’ve been successfully shortlisted to arrange an interview time. Please note, if shortlisted for interview, you will be asked to expand on Question 2 in a 10 minute presentation.
Benefits: TechScheme (post-probation), Salary Sacrifice Scheme, Private Medical Insurance (post-probation), Cycle to Work Scheme (post-probation), 25 days holiday, End of Year Office Shutdown, Company Sick Pay Scheme
Closing date: 25-03-2024
REF-212 467
About the role:
Care Ashore are seeking their next Chief Executive Officer to lead the charity into an exciting phase of growth and beyond.
The Chief Executive role will enable and lead their team to ensure the charity delivers an excellent supported housing and welfare service to current and future beneficiaries, in line with its values, vision, mission and strategy.
The role will also have oversight of the effective management and development of our 250+ acre Estate, maximising the many and varied commercial opportunities presented by the Estate to support the charity’s work.
The Chief Executive is responsible for the overall management of the charity, supported by the wider staff team and working with the Board of Trustees to help them meet their responsibilities for the effective governance of the charity.
About you:
As a business leader, with a heart for the delivering impact and value to Care Ashore’s beneficiaries, you’ll bring an entrepreneurial mindset that will enable you to develop the vision and spot both the strategic opportunities to support the future of the organisation, as well as any key operational needs across the physical estate.
Ideally you will have gained your leadership skills in a sector that has cross over with the work that Care Ashore delivers such as care or estate management, however, it’s not essential. Alternatively, you may be wishing to take your track record of successful business experience and make the move into the charity sector, transferring your skills to enable Care Ashore to deliver even greater impact for it’s current and future beneficiaries.
You will be an empathetic leader, with the ability to connect with people from a range of different backgrounds and circumstances as well as the Care Ashore estate itself.
Whilst as the CEO you will have overall oversight of the charity and strategic direction, you will also have the opportunity to build a team of experts around you to help deliver its charitable objectives.
What we can offer you:
Salary: Circa £75,000-£85,000 per annum, negotiable dependant on experience.
Location: Working within the beautiful Springbok Estate in Surrey. Due to the need to be connected to the people and the estate as a key part of this role, you would be required to spend most or all of your working week on site. There is potential to work a day a week from home as needed.
Hours of work: You will be contracted hours are 37.5 hours per week, with time off in lieu for any extended working wok that may be needed as part of fulfilling the duties for this role.
Pension: Care Ashore will provide a pension contribution of 3% of salary; the employee will contribute a minimum of 5% of salary.
Holiday: 28 days annual leave plus Bank Holidays.
The appointment will be subject to a satisfactory DBS (Disclosure and Barring Service) check at enhanced level.
About Care Ashore
Care Ashore works to enhance the wellbeing and quality of life of those from the seafaring community who require our support.
Care Ashore provides a safe, supportive, accessible, homely, and stimulating community for seafarers and their dependants – for holidays, for respite, or as their short, medium or long-term home when they are in need. They provide accommodation and support for Merchant Seafarers and for former members of the Royal Navy, the Fleet Air Arm and others with a maritime link.
Alongside the charity operations, Care Ashore has a trading subsidiary generating essential income. The commercial element includes, industrial units, a glamping and caravan site, private rented sector accommodation and presents many other opportunities.
For more details and how to apply for the role, please click the apply button, where you can download our candidate application pack, which is available from our recruitment consultant’s website.
The closing date for applications is 9am on Friday 5 April 2024.
No agencies please.
The client requests no contact from agencies or media sales.
Head of Home Ownership & Management Partnerships
Hemel Hempstead (Hybrid/Smart Working)
Salary £70,000 - £75,000 Per Annum Plus Benefits
Permanent, Full Time
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is looking for an exceptional home ownership expert who can inspire and lead their Home Ownership Team to deliver top-notch service to customers. As the leader of this team, you will be responsible for ensuring that your colleagues are motivated and focused on delivering efficient, effective, and responsive services. Your focus on performance and colleague development will enable the team to exceed expectations and achieve success.
Additionally, you will proactively manage the partner relationships, ensuring compliance with contract terms where we manage for other organisations. This is an opportunity to make a real difference in the lives of customers and colleagues alike, and to contribute to the success of a company that values excellence and innovation.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
· Be accountable and improve customer service for tenants, leaseholders and shared owners who live in flat blocks, ensure they are getting the right information.
· Proactively manage the relationship with managing agents and where we manage for others.
· To proactively manage Thrive Places, ensuring commercial delivery of our market rent portfolio and performance reporting for the board.
· Develop partnerships with key stakeholders and network to create new business opportunities.
· Be responsible to oversee consultation with customers about future major works and improvements plans to our buildings.
· To manage budgets and maximise our income, including service charge collection and develop reporting so that the business monitors delivery and recovers all appropriate cost.
· Ensure the information we collect; process and transfer are accurate and managed in a safe and secure way.
· Seek out opportunities to improve the environmental impact of what we do and how we do things.
· Improve and increase customer engagement in particular legislative requirements under building safety.
· To better manage our customers’ expectations by providing an open line of communication whilst being an advocate for our tenants, leaseholders, and shared owners.
· Support the production of Board and committee assurance and compliance reporting.
Requirements:
· Ability to demonstrate and lead a Customer First approach.
· Demonstratable experience applying relevant qualification within work experience and holding a formal CIH qualification at 5 level (or to be willing to work towards this) is important.
· Extensive experience in shared ownership and leasehold management, including an understanding of managing blocks in mixed tenure environment, market rent and rent to home buy.
· Strong experience of managing contracts for others, overseeing commercial contracts and developing partnership relationships
· Working knowledge of the legal aspects of leasehold, landlord and tenancy legislation, regulation and building safety.
· Experience of rent and service charge setting and collection with the ability to drive forward performance improvement.
Benefits:
Thrive’s Top 10!
· Annual Leave - 25 days per year increasing by length of service (up to 30 days)
· Buy or sell annual leave
· Generous family friendly provision
· Pension - Thrive Homes will pay double your contribution (up to 10%).
· Discretionary Bonus
· Life assurance - a payment of 3x your salary
· Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
· Virtual GP Service (available 24/7)
· Wellbeing reward scheme (earn vouchers through a health app)
· A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!
All roles at Thrive are subject to a basic DBS check.
Closing date: 22nd March 2024
Interviews will take place throughout the campaign, please apply as soon as possible.
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
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Read moreHousing Rights Manager
London NW1 1NA
Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
28 hours a week, 0.8 FTE. 24 month contract subject to successful probation period, with possibility of extension subject to funding.
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually case-work with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
- Flexible working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Interested?
Please read the Job Description/Person Specification attached below in 'Application resources' before clicking the apply button and attaching your CV and covering letter, it will be sent directly to us.
Any applications submitted without a supporting statement will not be considered.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
You are required to submit a CV, covering your work experience and any gaps in employment, and a Supporting Statement. Your supporting statement should include your reasons for applying for the role, and responses to show how you meet each of the Job Description and Person Specification points outlined in the Job Description. Please provide specific examples to show your experience and/or suitability for each point and ensure you demonstrate how you prioritise diversity, and have an inclusive and open mindset, throughout your responses.
Any applications submitted without a supporting statement will not be considered.
Contract: Permanent, Full-Time
Salary: £60,00 - £70,00 per anum
Closing Date: 23.59 onTuesday 19th March 2024
Interviews will be held week commencing 1st April 2024.
Centrepoint is the UK's leading youth homelessness charity. We help vulnerable young people by working with them to ensure they have the support they need to move onto a Job and a Home.
At the very core of what we do are our 90 Support & Housing services across the country. We have 65 supported housing services as well as floating support, Housing First, outreach, resettlement services as much more, working closely with our national Health, Learning and Employment functions. We can’t be too bad as we won the Supported Housing Provider of the year at the UK Housing Awards in 2021! But we know we can do even better and we are on a journey to improve and meet the very high standards we have set ourselves through our HOMES improvement programme and Ofsted supported housing regulation.
This is a challenging role. We run over 60 different services across London in 15 different local authorities so there is a lot going on! But it is a deeply fulfilling role working alongside a deeply motivated team trying to continually improve and ensure the best offer and the best possible outcomes to the young people we support, including direct line management of the 6 Operations (or Area) Managers in London. The majority of the services are supported housing so you will have the ability to ensure excellent support, safeguarding and service delivery for vulnerable young people across different sites, as well as a consistently tight and well-administered housing practice in areas such as rent collection and void turnarounds. We also deliver Housing First, family mediation an floating support services. You will also need to work closely with our specialist services offering therapy, access to jobs and education and other specialist interventions.
We are seeking someone to lead a dynamic team to ensure we keep improving and maintain our standard that we offer the best portfolio of services to young people anywhere in the country– if not better! You will need a strong commitment to values and servant-hearted leadership, the ability to make a wide range of staff feel included in what’s going on and valued for their important contributions. You will need to be able to grow positive relationships with a wide range of internal and external stakeholders, especially Local Authority commissioners. You will also need to have the composure and experience to manage crises and the rare occasions when things go wrong. You will have the ability and bandwidth to be in control of over 60 services across London, maintaining good judgement in day-to-day decisions and effective application of systems such as quality assessments, performance monitoring, budgets, supervisions and more across the patch. You will also be an influential voice in the leadership of our services across the country.
We are looking for that special person to join our team and make our services for young people as good as they can possibly be.
We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We particularly welcome applications from anyone with direct experience of being homeless or using young people's services and from diverse backgrounds – mirroring the diversity which we celebrate amongst our staff and young people.
Centrepoint is the UK’s leading charity for homeless young people.
Supporting over 10,900 16-25 year olds ...
Read moreThe client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
A unique opportunity to support housing access that ends homelessness…
About the role
Title: Housing Access Officer - known internally as Housing Procurement Officer
Location: London; Up to two days working from home may be considered in line with Crisis’ hybrid policy
You’ll join our London Wide Services at an exciting time, helping to deliver an outstanding pan London property access service across the private and social rented sector and contributing to the delivery of Housing First. Working alongside a variety of services across the organisation, you will identify housing opportunities, negotiate new partnerships, nurture existing relationships, and strive to establish routes into sustainable housing for people who have experienced homelessness by working with Landlords across London.
It’s a role requiring a creative approach and strong negotiation skills as you partner with both Landlords and Crisis’ Client Services. You will be responsible for bringing two sectors together and ensuring the interest of everyone involved are looked after, supporting the creation of tenancies that end people’s homelessness. The role is pan London, and you will work collaboratively with our 3 London services to ensure tenants receive the support they need to sustain their homes. There is scope for development of the role and plenty of support. It’s a fantastic opportunity!
Crisis is also in the process of establishing a brand new lettings agency, in partnership with Homes for Good – Scotland’s award winning social enterprise letting agency. The new lettings agency will launch in early 2024 and we envisage the housing access roles working closely with the new business.
About you
Understanding of housing law is essential along with the ability to develop, build and maintain key relationships.
Crisis are looking for a talented, motivated individual to join the Housing Access Team in London who wants to use their skills and experience working with landlords in the private sector, accessing accommodation to help end homelessness for the people we support.
With in-depth knowledge of the housing market in London, its unique challenges and opportunities and possessing excellent interpersonal skills which will support them to negotiate with landlords and access good quality affordable accommodation for our members. Thorough understanding of landlord’s legal responsibilities is essential coupled with insight into the needs of people experiencing homelessness and the challenges and stigma they face accessing good quality affordable accommodation.
A good understanding of the benefits system and how it relates to housing is key along with an ability to work alongside colleagues directly supporting people experiencing homelessness to ensure they are supported into sustainable tenancies so their homelessness is ended for good.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave
-
Enhanced maternity, paternity, shared parental, and adoption pay
-
Flexible working around the core hours 10am-4pm
-
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 15 April 2024 (at 23:59)
Interviews will be held w/c 29th April
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
All of us need a decent home – to be healthy and to thrive...
Read moreThe client requests no contact from agencies or media sales.
This is a senior, and brand-new role to Refugees at Home. We’re looking for someone with demonstrable experience of helping people find permanent accommodation to come into our team to assist our guests directly and upskill colleagues across the organisation to assist our guests to move on from hosting.
We have ambitious plans to increase the number of guests we host, but this is only going to be possible if we provide ways in which guests can move on from their temporary hosting placements. With increasing numbers of housing providers and advice services being overwhelmed, we plan to develop our own support for our guests who self-refer into Refugees at Home.
The new Housing and Move-on Manager will be able to fully shape the service we offer, working closely with our Placement Team Manager to understand the needs and challenges of our guests. You’ll be working with Placement Coordinators to help them understand and create realistic move on plans for our guests.
You will be building excellent relationships with housing and hostel accommodation providers across the UK to find new ways of finding ongoing accommodation for our guests. You’ll use your knowledge and experience of statutory housing duties to ensure those we host who are entitled to support receive it. You’ll be working with guests and our Placement team to upskill them on avenues to privately renting accommodation.
This is likely to be a role which changes over time, so we are looking for someone ready for this, bringing innovative solutions so that we can ensure that hosting remains a temporary stop gap for refugees.
Our work is underpinned by trauma-informed working, and you will be continuing this through your work with guests.
Our team are based in Brixton, South London for part of the week, we are able to offer other flexibility on location of work for the right candidate.
Please send us your CV and a cover letter, detailing how your skills and experience meet the requirements of the role, and why you'd be a great addition to our team.
Any of us could be refugees, in different circumstances.
Refugees at Home connects people with a spare room to refugees and asylum se...
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