Full-Time Housing And Homelessness Jobs
Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
As a learning and development specialist, working as part of our Member Services Team, you will be responsible for leading the growth, advancement and sales of our learning and development offer. This includes specialist training and coaching services that we run commercially to help staff working in homelessness to focus on their personal development or unlock change. Through these services we want to help create a high performing homelessness workforce who have the skills, knowledge and behaviours to provide professional and consistent support to people experiencing homelessness.
The successful candidate will have experience of developing and implementing learning strategies and programmes along with project development & management skills. A knowledge of homelessness or supported housing sector is desirable but not essential.
You can find more information about the role in our Recruitment Pack along with details on how to apply.
Homeless Link is based in London, but the post is flexible and home working will be accepted. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum + £1,500 budget for personal and professional development
Contract: 15-month fixed term
Hours : 37.5 per week
Location: Sheffield
Closing date: 16th June 11.30pm
Come and Join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Sheffield experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
The GROW trainee will be primarily working alongside Senior Support Workers within the Home at Last Project (HALT) to improve support and outcomes for people experiencing rough sleeping who have drug and alcohol dependence needs. You will also work with other professionals from across the housing, health and social care sectors to help people experiencing multiple disadvantage to build resilience and develop independent living skills. The role will involve helping people to settle and stay in accommodation, help build independent living skills, support to people to access services and appointments. The GROW trainee programme includes opportunities to get involved in developing services in Sheffield and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed application form (attached). This can be submitted either by email or you can submit a paper copy to the Sheffield Hub: Shelter, 33-37 Hereford Street, Sheffield City Centre, Sheffield, S1 4PP. Please don’t worry if your CV has gaps or limited work experience, this is not a problem. If you need support creating a CV, please get in touch.
We will be holding support sessions at our hub in Sheffield to give people practical support and advice on how to complete an application, or to pick up a paper application. This sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter Sheffield. This will take place on the following date:
Thursday 13th June 2024, 2-4pm- Sheffield Community Hub (Shelter, 33-37 Hereford Street, Sheffield City Centre, Sheffield, S1 4PP)
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £24,102.00 per annum + £1,500 budget for personal and professional development
Contract: 15-month fixed term
Hours: 37.5 per week (part-time considered, 3 days per week minimum)
Location: Bournemouth
Closing date: 16th June 11:30pm
Please note all applications will be considered once the vacancy closes, and Interviews will take place at the beginning of July.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction.
This is your chance to play a part.
Come and Join Us
The GROW Traineeship gives people with experience of homelessness and other disadvantages (including but not limited to; experience of the criminal justice system, mental ill-health or substance misuse) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each Trainee receives personalised training and enhanced support to give them the skills and confidence they need to secure meaningful employment at the end. We are looking for someone who is passionate about using their own experiences to help make change for people in Dorset experiencing bad housing and homelessness.
About the team
The team in Dorset is well-established and has been providing housing advice and support services within Dorset for over 20 years. With office bases in Bournemouth and Weymouth, we have contracts to deliver Housing First support in Dorset Council area and offer Legal Aid Advice, including a court desk service at Bournemouth and Weymouth County Courts.
We are active in our communities and strive to understand what housing issues people are experiencing; providing advice and advocacy to individuals and groups to empower them to resolve their situation.
About the role
This role will enable the successful candidate to have a broad understanding of local responses to the housing emergency and give a taster of what role different organisations play in this and would be ideal for someone who is looking to work in housing or homelessness services.
This role will work alongside, and be supported by the Dorset Hub team, based in Bournemouth, to improve the number of people taking part in lived experience activities within Bournemouth, (Dorset) Hub and the BCP Homelessness Partnership. You’ll attend and/or facilitate lived experience groups, people with experience of homelessness to speak up, be an ambassador to encourage partner organisations to involve people with lived experience and offer peer support and encouragement, using your own experience, to help other people participate. You will also contribute to communications from Dorset Hub and BCP Partnership, which highlight the local impact of the housing emergency and effective solutions.
You will be given extensive on the job training, support, and supervision, and will have access to a flexible personal budget to help in your own personal and professional development. Previous trainees have used the personal budget for things like mental health support, qualifications and training courses. The successful candidate will also have access to Shelter’s Employee Assistance Programme and will have dedicated wellbeing support.
About you
- You will have experience of homelessness and / or other disadvantages (e.g. experience of the criminal justice system, mental ill-health or substance misuse) and an understanding of how these experiences have affected you
- You want to make things better for people experiencing bad housing and homelessness in Dorset and you have a commitment to equality and a zero-tolerance approach to discrimination.
- You will be a good communicator and a non-judgmental listener, with empathy for people from different backgrounds.
- You will have an ability to work as part of a team, be flexible and open to learning, supported by your line manager and wider team.
- Experience of using IT (including phones) for emails, internet research and other basic skills
- The enthusiasm and determination to develop and learn new skills.
- A proactive attitude and the confidence to voice your opinions
- You must have support in place to enable you to deal with situations that may reflect your own experiences
How to apply
To apply you need to submit a copy of your CV and a completed application form, this can be submitted either online, by email or you can submit a paper copy to the Shelter Bournemouth, Discovery Court Business Centre, 551-553 Wallisdown Road, Poole, BH12 5AG.Please don’t worry if your CV has gaps or limited work experience, this is not a problem.
If you need support to create a CV, please see the jobpage on our website for details.
To get a copy of the application form please visit Work for Shelter - Shelter England, and search for GROW Trainee or contact Katie at the above email address.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and share as much as you feel comfortable with in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect.
All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs of external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum plus £1,500 budget for personal and professional development
Contract: Fixed term for 15 months
Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK
Hours: 37.5 per week (pro-rata if part time is preferred)
Closing date: 16th June 11.30pm
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.
About you
We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.
If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.
We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:
Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768 Passcode: 74994782
We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £24,102.00 per annum + £1,500 budget for personal and professional development
Contract 15-month fixed term
Hours: 37.5 per week (part-time considered, 3 days per week minimum)
Location: Plymouth
Closing date: 16th June 11.30pm
Please note all applications will be considered once the vacancy closes, and Interviews will take place at the beginning of July.
Come and join us
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. This is your chance to play a part.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting employability programme centred on lived experience. The traineeship lasts up to 15 months, and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment.
You'll be based in our Devon Hub, and you'll be a key member of the local team helping to support or organise various activities within communities, and help map housing advice and services in Plymouth, especially for temporary accommodation and homelessness.
You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.
About you
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.
You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.
Good communication skills and the ability to make people feel heard will also be essential.
Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.
Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed application form, this can be submitted either online, by email or you can submit a paper copy to the Shelter Plymouth, Ernest English House, Plymouth, PL1 2DA
Please don’t worry if your CV has gaps or limited work experience, this is not a problem.
If you need support to create a CV, please see the jobpage on our website for details.
To get a copy of the application form please visit Work for Shelter - Shelter England, and search for GROW Trainee or contact Katie at the above email address.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and share as much as you feel comfortable with in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with Your Place in their search for an Interim Support Worker (Employment Lead).Your Place’s mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
This is a role offered on a 3-4 month contract, on a full-time basis, based on Barking Road, London. The salary for the role is between £28,080-£32,240.
The Interim Support Worker (Employment Lead) will report to the Team Manager and be responsible for the service delivery of an effective, high-quality, person-centred support service to residents with a range of medium to high needs. The postholder will temporarily lead on developing employment, training, and education (ETE) opportunities for residents. A key element of this role is developing positive relationships with residents as well as developing partnerships with potential employers and community partners.
To be successful, you will have demonstrable experience within the local authority, voluntary, independent, charity or social housing sector. You will have experience of providing personalised advice, coaching and support to individuals facing homelessness or other forms of social exclusion. You will have an awareness of issues facing people that experience homelessness or rough sleeping. You will also have an understanding of ETE (education, training and employment).
You will have excellent customer service skills and the ability to build rapport with internal and external stakeholders. You will have strong IT literacy skills, especially Microsoft Office. You will be a team player who can also work on their own initiative and have strong organisational skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you…
- Experienced in delivering quality EET and meaningful activity programmes?
- Organised and enjoy project management?
- Dedicated to working with vulnerable people?
- Looking for a varied and people focused role?
- Passionate about doing a job that makes a difference?
The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence, and mental health issues. Whatever their story, we aim for the same ending, self-esteem, employment, and independent living. We do this by providing shelter, education opportunities, spiritual space, and events in a welcoming and secure environment.
The Role:
This is a fantastic opportunity within the Project, delivering meaningful activity and EET opportunities for women, giving lots of scope for creativity and development. Within this role you will be required to provide exemplary support to the women we serve, supporting them in their journey to recovery. This role plays an integral part in developing life and employability skills and providing opportunities for involvement and ultimately job procurement. You will gain varied experience developing a revitalised service, one which serves and works with our women.
This role works with all departments of the Marylebone Project, and will develop exciting new relationships with external partners, and creating work and training related opportunities for women. The post sits within our Centre Team.
You will have the opportunity to develop our Meaningful Activity and EET programme a which will really make a difference to women’s lives and have the privilege to see them through their journey into independence.
The successful candidate will:
- Have experience of teaching, careers advice and/or meaningful activity programme delivery.
- Be passionate and inspirational in their work.
- Possess excellent communication, negotiation and networking skills.
- Be confident in delivering training and support sessions.
- Be willing and able to work flexibly to meet the needs of the women.
Salary
£31,927 per annum
Hours
40 hours per week. You will be placed on a shift-based Rota which includes early shifts, Late shifts and weekend shifts. In general the hours of working will be from 8am-4.30pm.
Working hours and rotas are subject to change by the organisation as required, based on operational/service need, though we try not to do this frequently. Some flexibility in working hours is expected.
Pension
The employee will be enrolled into a pension scheme providing the post holder meets the criteria for eligibility. Minimum pension contributions will be paid by the employer for you if you are eligible.
Annual Leave
28 days per year, inclusive of bank holidays. Rising by 1 day per year of service to a maximum of 33 days, inclusive of bank holidays.
As the Project is 24/7, this role will require some evening, weekend and bank holiday working, as per service need
Contract
Open-Ended, Full-Time
DBS
An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required.
Occupational Requirement
Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.
The Marylebone Project is based over two sites, 100m apart, up to 7 floors, and the job regularly involves walking throughout and between both sites. The postholder must be able to access all areas of the Project, and may be required to do so quickly in the event of an emergency. There is also a requirement to travel across London for work related purposes. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.
Interview date: We will be conducting active interviewing, so interview dates will vary from the first week of the advert to two weeks after it closes. The position will be offered to the first applicant who demonstrates an aptitude for the position, therefore the position maybe filled earlier than the closing date of the advertisement.
How to apply
To apply, please download a Marylebone Project Application Form and complete the form for this post. When you are ready to submit your application, please upload your completed application form and submit your application. Please note that CVs will not be accepted.
To apply, please download a Marylebone Project Application Form and complete the form for this post. When you are ready to submit your application, please upload your completed application form and submit your application. Please note that CVs will not be accepted.
Monday to Friday, 9-5
London – Thamesmead, SE28 – hybrid working available
Closing date: 26th May 2024
An exciting opportunity has come up for a Team Leader (Collections) to join our Social Collections Team on a full time and permanent basis based at our Thamesmead Office in London, SE28.
What you’ll need:
- Proven experience of leading and motivating a team (including performance management).
- Strong customer service experience.
- An understanding of Housing Benefit and the Universal Credit programme.
- Be committed to continuing professional development.
- Have a strong understanding of the value of data analytics.
- Relevant experience.
- Be a highly motivated individual with a passion to drive a team towards success.
If this sounds like you, we want to hear from you!
A bit about the role:
As a Team Leader - Collections, you will have excellent leadership skills, strong communication skills, both written and verbal, with the natural ability to network and build effective relationships within the collections team and with key stakeholders across the organization, while always putting the customer first.
Some of the key results for the role include:
- Regular auditing and compliance relating to income collection policies and procedures to ensure statutory and regulatory requirements, best practice, and continuous improvement are adhered to.
- Ensuring effective staff performance management is continuously monitored, so that all staff meet operational performance, targets, and behavioural expectations and in a manner and style which supports and promotes high staff morale and personal development.
- Maintaining high standards of performance and positive outcomes through effective training, support and monitoring, investigation of complaints, including improving services from lessons learnt.
This role will require a minimum of 1-2 day working in the office. Must have a hybrid flexible approach and be willing to travel to all Peabody office locations when required.
A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Monday to Friday, 9-5
London – South East London – hybrid working available
Closing date: 26th May 2024
An exciting opportunity has come up for a Team Leader (Collections) to join our Social Collections Team on a full time and permanent basis based between our Westminster Bridge Road and Ealing Office.
What you’ll need:
- Proven experience of leading and motivating a team (including performance management).
- Strong customer service experience.
- An understanding of Housing Benefit and the Universal Credit programme.
- Be committed to continuing professional development.
- Have a strong understanding of the value of data analytics.
- Relevant experience.
- Be a highly motivated individual with a passion to drive a team towards success.
If this sounds like you, we want to hear from you!
A bit about the role:
As a Team Leader - Collections, you will have excellent leadership skills, strong communication skills, both written and verbal, with the natural ability to network and build effective relationships within the collections team and with key stakeholders across the organization, while always putting the customer first.
Some of the key results for the role include:
- Regular auditing and compliance relating to income collection policies and procedures to ensure statutory and regulatory requirements, best practice, and continuous improvement are adhered to.
- Ensuring effective staff performance management is continuously monitored, so that all staff meet operational performance, targets, and behavioural expectations and in a manner and style which supports and promotes high staff morale and personal development.
- Maintaining high standards of performance and positive outcomes through effective training, support and monitoring, investigation of complaints, including improving services from lessons learnt.
This role will require a minimum of 1-2 day working in the office. Must have a hybrid flexible approach and be willing to travel to all Peabody office locations when required.
A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Do you have a genuine interest in supporting vulnerable adults to transform their lives?
We have an exciting opportunity for an enthusiastic and dedicated person to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and who have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive steps to inspire hope and bring about real and lasting change for our clients.
In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors. Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.
About you
· We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.
· This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services.
· The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue.
· Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people.
· Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on 30 May 2024
Interview and assessments on: 11 June 2024
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Your Place for their new Senior Maintenance Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a full-time role being offered on a permanent basis.
The Senior Maintenance Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Bradford, BD3 9NG
Closing date: 23rd May 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with the barred list DBS adult workforce Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Inverness, IV3 5JU
Closing date: 23rd May 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and PVG Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Dundee, DD1 1NG
Closing date: 23rd May 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and PVG Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.