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About the role:
For someone who has spent years moving between the streets, temporary accommodation and services that have not worked for them, having a home of their own can be life changing. But getting the keys is only the beginning. As our Specialist Housing First Worker in Redbridge, you’ll provide the intensive, persistent and highly personalised support people need to make that home feel safe, sustainable and genuinely theirs.
Housing First does things differently. You’ll work alongside people who have experienced repeated homelessness and multiple disadvantage, including people who may be mistrustful of services or have found traditional approaches difficult to engage with. Rather than expecting people to change before they can access housing, you’ll start from the belief that everyone has a right to a home. You’ll build relationships over time, work creatively around barriers and use active engagement and harm reduction approaches to support people towards the goals that matter to them.
Your work will stretch across housing, health, benefits, safeguarding and wider support. You’ll help people prepare for and settle into their accommodation, navigate rent and benefits, manage risks and build greater independence within their community. Just as importantly, you’ll bring together the professionals around each person, advocate firmly when systems get in the way and keep looking for another route when the obvious one has failed. This is a role that calls for sound judgement, patience and real tenacity: knowing when to challenge, when to adapt and how to remain alongside someone through setbacks as well as progress.
You’ll be joining a team committed to delivering Housing First with integrity and giving practitioners the flexibility to respond to people as individuals. You’ll have opportunities to deepen your specialist knowledge, strengthen your partnership working and advocacy skills, and develop your practice through supervision, reflective learning and training.
About you:
- You have experience supporting people who have faced homelessness and multiple disadvantage, and understand how trauma, exclusion and repeated contact with services can affect trust and engagement.
- You understand the principles of Housing First and can translate them into flexible, strengths based and genuinely person led support.
- You’re persistent, creative and solutions focused, able to stay alongside people through setbacks and find different ways forward when traditional approaches have not worked.
- You can assess and manage risk confidently, respond calmly to difficult or rapidly changing situations and use sound professional judgement while keeping safeguarding central.
- You’re a strong advocate and relationship-builder, able to negotiate, challenge appropriately and bring housing providers, statutory services and community partners together around the person you’re supporting.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Tuesday 29th September at midnight
Interview date: Thursday 8th October online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you enjoy working directly with people and making a real difference in their lives, this could be the role for you.
As a Supported Housing Worker, you'll support residents living in our accommodation services across Bath. You'll help people overcome challenges, maintain stable housing, and work towards their personal goals. From conducting support sessions and wellbeing checks to assisting with tenancy-related matters, you'll play an important role in helping residents achieve greater stability and independence.
Every day brings different challenges and opportunities, making this a rewarding role for someone who is compassionate, practical, and committed to helping others succeed.
Job Role: Supported Housing Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath
Additional information:
Participate in an out-of-hours on-call rota.
Participation on the first-responder system (emergency cover) at our homeless hostel.
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
Join our dedicated team in Bath as a Supported Housing Worker, providing warm, person‑centred support and hands‑on housing management for people with recent experiences of homelessness (including those with offending backgrounds) living in designated properties. No two days are the same - you’ll build rapport, champion strengths, and create safe, stable homes where people can thrive.
You’ll guide clients to sustainable move‑on within agreed timescales by building trust, co‑creating clear support plans, and boosting confidence through practical tenancy skills, benefits and budgeting support, and encouragement.
What you’ll be doing:
Create and deliver personalised support plans and risk assessments to help clients thrive.
Champion safeguarding by following polices and procedures to keep everyone safe.
Empower clients be offering advice, information, and support to connect with the right services.
Maintain accurate client records using out system, INFORM.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
Experience working with people who may have complex needs and/or challenging behaviours.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at our charity shops
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Are you an experienced leader passionate about ending homelessness and helping people build sustainable, independent futures?
We are looking for a motivated and inspiring Service Manager to lead our Housing First Service in Hackney. This is an exciting opportunity to manage a highly regarded service that supports people with histories of rough sleeping and multiple disadvantages to secure and sustain their own homes.
Based at our Lansdowne Drive scheme, you will provide leadership and support to a team of three Housing First Workers, overseeing a service that supports up to 18 clients. Working within the principles of Housing First, you will ensure people receive flexible, person-centred support that enables them to achieve their goals and live independently.
What you'll be doing
As Service Manager, you will play a key role in both the operational delivery and future development of the service. You will:
- Lead, motivate and develop a team of Housing First Workers, creating a positive and high-performing service culture.
- Ensure the service consistently delivers high-quality, person-centred support aligned with Housing First principles.
- Drive service performance, quality, and continuous improvement, ensuring positive outcomes for clients.
- Build and maintain strong relationships with commissioners, partner agencies, housing providers, and other key stakeholders.
- Contribute to the strategic development of Housing First services, sharing knowledge and best practice both internally and externally.
- Represent the service through partnership forums, conferences, and evaluations, helping to influence and promote effective approaches to tackling homelessness.
- Manage service budgets and resources effectively to ensure the service remains sustainable and impactful.
- Monitor, analyse and report on service performance, using data and insight to drive improvements.
This role requires flexibility and occasional travel both within and outside of Hackney.
About you
We're looking for a confident and compassionate leader who is committed to supporting people facing homelessness and multiple disadvantages. You will bring:
- Experience managing contracts and service level agreements, alongside building strong and productive relationships with commissioners and external partners.
- A successful track record of leading frontline teams within homelessness, housing, outreach, or community-based services.
- Experience managing and developing staff, creating high-performing teams and delivering results through others.
- Strong financial management skills, including budget planning, monitoring and accountability.
- The ability to support staff in developing effective pathways and partnerships that help clients achieve and sustain positive change.
- Excellent analytical skills, with experience interpreting data and producing high-quality reports for a range of audiences.
- A commitment to the Housing First approach and a belief that everyone deserves a safe place to call home.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing Date: 10am 28th September 2026
Interview and assessment date: Monday 12th October 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you enjoy working directly with people and making a real difference in their lives, this could be the role for you.
As a Supported Housing Worker, you'll support residents living in our accommodation services across Bath. You'll help people overcome challenges, maintain stable housing, and work towards their personal goals. From conducting support sessions and wellbeing checks to assisting with tenancy-related matters, you'll play an important role in helping residents achieve greater stability and independence.
Every day brings different challenges and opportunities, making this a rewarding role for someone who is compassionate, practical, and committed to helping others succeed.
Job Role: Supported Housing Worker
Salary: £8,733.33 per year (FTE £26,200)
Hours: 12.5 hours per week
Contract type: Permanent
Location: Bath
Additional information:
Participate in an out-of-hours on-call rota.
Participation on the first-responder system (emergency cover) at our homeless hostel.
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
Join our dedicated team in Bath as a Supported Housing Worker, providing warm, person‑centred support and hands‑on housing management for people with recent experiences of homelessness (including those with offending backgrounds) living in designated properties. No two days are the same - you’ll build rapport, champion strengths, and create safe, stable homes where people can thrive.
You’ll guide clients to sustainable move‑on within agreed timescales by building trust, co‑creating clear support plans, and boosting confidence through practical tenancy skills, benefits and budgeting support, and encouragement.
What you’ll be doing:
Create and deliver personalised support plans and risk assessments to help clients thrive.
Champion safeguarding by following polices and procedures to keep everyone safe.
Empower clients be offering advice, information, and support to connect with the right services.
Maintain accurate client records using out system, INFORM.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
Experience working with people who may have complex needs and/or challenging behaviours.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at our charity shops
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
The Housing Contracts & Supplier Manager is responsible for overseeing the procurement, performance, and management of contractors and suppliers that support the Church of England Pensions Board Housing Department working in collaboration with the NCIs procurement team. The role ensures services are delivered safely, compliantly, cost effectively and to a high standard, while supporting contract owners across the housing service and driving supplier performance and value for money.
The Housing Contracts & Supplier Manager leads the management of supplier relationships, contract performance, procurement activity and service delivery across the Church of England Pensions Board Housing Department. The role plays a key part in ensuring that property maintenance, construction, specialist services and other housing-related contracts are effectively procured, managed, and monitored to deliver excellent outcomes for residents and the organisation.
Working closely with internal stakeholders, contractors, suppliers, procurement colleagues and finance teams, the postholder is responsible for overseeing the full contract lifecycle, from procurement and mobilisation through to performance management, renewal and contract closure. They ensure compliance with regulatory, health and safety, governance and cyber security requirements, while maintaining accurate records and providing robust reporting and performance analysis.
The role provides expert support and guidance to contract owners across the Housing Department, helping to deliver consistent contract management practices, effective supplier governance and best value outcomes. It also manages contractor performance through KPIs and SLAs, monitors budgets and expenditure, reviews invoices and contract variations, and identifies opportunities for service improvement and procurement efficiencies.
As a commercial lead within the Housing Department, the Housing Contracts & Supplier Manager builds productive supplier partnerships, manages risks, supports compliance obligations, and contributes to the delivery of safe, high-quality housing services for retired clergy and their families across England.
The closing date is 29th September at 23:55.
Contract Management & Service Delivery
Manage mobilisation and demobilisation of contracts with suppliers, including building relationships with suppliers and maintaining a register of specialists, suppliers and contractors in partnership with the central NCI procurement team.
Responsibility for procurement and management of ad-hoc contractors and other suppliers across our housing portfolio.
Support end to end contract management for all contract owners across the Housing Department
Ensure services are delivered safely, on time, within budget, and in line with policies and regulatory requirements.
Manage and maintain the list of approved property fixtures and fittings for residents to choose from
Maintain accurate contract and supplier records, supporting audits and reporting.
Oversee contract lifecycle administration, including renewals and variations, and ensuring ongoing compliance with NCI cyber security, ensuring up to date copies of insurances and compliance documentation for suppliers are on record and data management policies and best practice
Support quality assurance processes and ensure compliance with relevant standards and legislation.
Work with internal teams to manage risks, resolve issues, and meet statutory obligations.
- Champion the Board's Safeguarding policy and procedures because safeguarding is everyone's responsibility.
Financial Oversight
Monitor contract spend, supporting budgets and ensure value for money.
Review and approve invoices, variations, and payments in line with finance and housing systems
Systems & Reporting
Monitor contractor performance against KPIs, SLAs, and contractual obligations, taking corrective action where required and considering if longer term arrangements would be beneficial.
Maintain accurate data and produce performance reports including customer satisfaction surveys, benchmarking and trend analysis (type of works and expenditure) and provide insight to support decision making.
Work collaboratively across Housing, Procurement, and Finance to support effective service delivery.
You are a highly organised and commercially minded contracts professional with experience managing suppliers, contractors, and service delivery. You have strong stakeholder management skills, a keen eye for detail, and a proven ability to ensure contracts deliver high-quality, compliant, and cost-effective outcomes. You are a collaborative team player who can build positive relationships, solve problems proactively, and use data and insights to drive continuous improvement.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



You will provide intensive, flexible, and trauma-informed one-to-one support to help women with complex needs maintain their own independent tenancies after experiencing long-term homelessness. You will support women holistically with their interdependent needs which could include addiction, offending, mental health, abusive relationships and sex work. You will be based at MASH, a women's organisation, where we acknowledge that women experience homelessness differently and therefore gender-informed approach is required.
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Housing Case Worker. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £35,020 per year.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will support individuals who are rough sleeping and those who are at risk of homelessness in the London Borough of Tower Hamlets into appropriate accommodation. Also to work in partnership with other organisations including health to help people move away from a life on the streets.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents.
Make a real difference, every day
At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience — we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries.
About the role
You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role!
Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations.
Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference.
Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives.
Your key responsibilities will include
• Managing the day-to-day operation of TACT's supported housing service
• Leading, supervising and developing a team of Housing Workers and volunteers
• Overseeing referrals, assessments, sign-ups, move on, warnings and notices
• Supporting residents to sustain tenancies, maximise income and achieve recovery goals
• Managing occupancy, voids, rent accounts, compliance and property standards
• Responding to safeguarding concerns, incidents and complex resident situations
• Working closely with Y Housing, local authorities, treatment providers and partner agencies
• Producing reports, performance information and service data to support continuous improvement
If you have these essential skills:
• Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services
• Experience supporting adults affected by addiction, mental health difficulties or other complex social needs
• Relevant Level 4 Housing qualification (or you’re willing and able to start this by October 2026)
• Strong understanding of safeguarding, risk management and professional boundaries
Ability to remain calm, resilient and professional when managing challenging situations
• Excellent communication, organisational and leadership skills
• Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries
• Good IT skills and experience maintaining accurate records
• Full UK driving licence and access to your own transport
• Willingness to participate in an out-of-hours on-call rota
we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply.
We'd love it you also have:
• Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs
• Experience supervising, coordinating or line managing staff, volunteers or placements
• Other housing, health and social care or similar qualifications or training
• Leadership, management or coaching qualifications
• Knowledge of peer support, recovery communities or the voluntary sector
What we offer
• Enhanced annual leave entitlement and family friendly policies
• Employee Assistance Programme (EAP)
• A discount scheme for shopping, days out and essentials
**Please ensure your cover letter addresses the following - applications which do not address this won't be considered**
As Recovery Housing Manager, you will inherit a newly recruited but experienced team alongside an established group of residents. What would your priorities be during your first three months, how would you structure the team and review the service? Please consider housing management and compliance, property standards, consistency of practice, and the importance of maintaining stability for residents in recovery to minimise relapse.
We are experts by experience, providing an open door for support with addiction recovery and mental wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Intensive Housing Management Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Intensive Housing Management Officer
Location: Romford. This service does not have step free access
Salary: £28,800
Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.
About the Role
We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community.
Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued.
Key Responsibilities Include:
- Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
- Carry out regular occupancy checks.
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Enhancing personal safety, health, and security through meaningful social interactions.
- Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
- Supporting residents to sustain their tenancies and achieve financial independence.
- Work with the wider team to support residents with their long term needs.
- Promoting economic wellbeing and helping residents reintegrate into the community.
- Complete safeguarding and other referrals where required.
- Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.
About You
This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
What are looking for:
- Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Knowledge of risk management and risk assessment
- Knowledge of license conditions and public protection
- Knowledge of tenancy management, able to share knowledge with others in the team and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers.
In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.
You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
* Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
* Experience of dealing with challenging behaviour and resolving conflict
* Strong communication skills with previous experience of working with customers in a demanding environment
* The ability to be self-motivated and highly organised
* Strong IT skills including MS Office
* The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
This is a hybrid role where you'll work from the comfort of your own home, the Newbury office and out with our customers.
The role is permanent, and you'll be working full time.
You'll need a full UK driving licence and access to your own car, as the role involves visiting customers.
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you
You can read the Job Description
Interim Supported Housing Manager
Croydon/Reigate | Women’s Homelessness Service ⏳ Interim Contract until end November 2026 | Immediate Start | Full-time, hybrid – 4-days on site
I am delighted to be working with a values-driven charity is seeking an experienced Interim Supported Housing Manager to lead a specialist women’s homelessness service in Surrey.
This is an opportunity to oversee a psychologically informed, trauma-responsive supported housing community delivering high-quality accommodation and holistic support to women facing homelessness and multiple disadvantage.
The service supports residents to rebuild stability, wellbeing, independence, and community connection through personalised support and strong partnership working.
The Role
You will provide operational leadership across the service, managing day-to-day delivery, staff performance, safeguarding, compliance, housing management, and service development.
You will lead and support a frontline team to deliver strengths-based, trauma-informed support while ensuring the service remains safe, effective, and resident-focused.
Responsibilities include: Leading the operational management of a supported housing service Managing staff performance, supervision, recruitment, and development Overseeing safeguarding, risk management, health & safety, and compliance Monitoring budgets, expenditure, and service performance Developing partnership working with housing providers and external agencies Supporting positive move-on outcomes and sustainable housing pathways Embedding psychologically informed and resident-led practice throughout the service
About You
We are looking for a confident and compassionate manager with: Experience managing supported housing or homelessness services Strong understanding of trauma-informed and strengths-based approaches Knowledge of safeguarding, housing management, and support delivery Experience leading teams within supported living, homelessness, or social care settings The ability to manage operational pressures while maintaining high-quality service delivery Excellent stakeholder and partnership-building skills.
Experience supporting women experiencing homelessness or multiple disadvantage would be highly advantageous.
Why Apply?
Opportunity to lead a meaningful, specialist service Supportive values-led organisation Immediate impact role with autonomy and visibility Chance to shape service quality and resident outcomes
If you are immediately available, with the above skills and experience, please apply online today, I would love to have a conversation with you!
About the role:
Housing First changes what is possible for people who have been shut out, moved on and let down for too long.
Single Homeless Project's (SHP’s) Camden Housing First service is expanding, and we’re looking for a passionate and skilled worker to join an innovative team supporting people with long histories of rough sleeping, multiple exclusion and co-occurring needs. This includes a new and important focus on supporting couples who have been rough sleeping and will be accommodated separately in their own self-contained flats, while receiving intensive, relational and trauma-informed support.
Based from King’s Cross, you’ll work across the community and in people’s homes, carrying a small caseload so you can offer flexible, persistent and person-centred support that is shaped around each person’s strengths, safety, needs and goals. You’ll build trust with people who may have had difficult experiences of services, working at their pace while keeping a strong focus on housing sustainment, wellbeing, risk, choice and recovery.
You won’t be doing this work alone. You’ll be part of a multidisciplinary team and will work closely with statutory services, housing partners and specialist colleagues including health, psychology, Solace, occupational therapy and perpetrator support. With safety at the heart of the work, you’ll play a key role in supporting people where relationships, trauma, exploitation, abuse or external risk may be part of their lives. At SHP, you’ll also have access to learning, reflective practice and development opportunities that help you keep growing your skills while doing meaningful, complex and life-changing work.
About you:
- You have experience supporting people facing multiple disadvantage, including homelessness, trauma, mental ill health, substance use, contact with the criminal justice system or long-term exclusion from services.
- You know how to build trust with people who may be wary of services, using patience, consistency and creativity to keep people engaged without forcing change before they are ready.
- You understand the links between severe and multiple disadvantage, VAWG, coercion, abuse, exploitation and safety, and you can respond in a way that is trauma-informed, boundaried and safeguarding-focused.
- You are a confident advocate and communicator, able to work with partners, negotiate well, challenge when needed and keep the person’s voice at the centre.
- You are organised and self-sufficient in your day-to-day work, with the written, IT and recording skills needed to manage a caseload, update systems clearly and keep support plans moving.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Monday 28th September at Midnight
Interview Date: Wednesday 7th October online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Reigate, Surrey, hybrid (4 days per week on site)
Contract: Temporary, 4 months
Hours: Full-time, 35 hours per week between Monday and Friday (plus on-call duties)
Pay: £22.47 per hour (+ £2.71 holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting our client, a Christian housing, care, and homelessness charity, in the search for an interim Supported Housing Manager to lead their 19 bed supported housing service in Reigate.
This role provides a fantastic opportunity for an experienced manager to lead a trauma-informed and person-centred specialist female supported housing service. By providing high quality leadership to a dedicated team, ensuring high quality service delivery, and efficient operational performance, the successful applicant can make an immediate and meaningful difference in an impactful organisation.
Due to the role requiring working with vulnerable women, we can only consider female applicants (this position is exempt under Part 1 of Schedule 9 of The Equality Act 2010 due to the genuine occupational requirement). Also due to the nature of the role and the need to start ASAP, the successful applicant will require an enhanced DBS registered with the Update Service and a notice period of no more than 2 weeks.
Key Responsibilities:
- Lead and manage the day-to-day operation of the supported housing service.
- Provide leadership, supervision and development support to a team of support workers.
- Oversee referrals, assessments and resident admissions.
- Ensure residents receive personalised, strengths-based and trauma-informed support.
- Develop partnerships with external agencies, housing providers and support services.
- Monitor service performance, quality standards and compliance requirements.
- Manage budgets, income and expenditure within agreed parameters.
- Ensure safeguarding concerns, incidents and complaints are managed effectively.
- Maintain oversight of health and safety, property maintenance and service compliance.
- Encourage resident involvement and foster a positive, supportive community environment.
Key Requirements:
- Recent, relevant experience in a housing management role within a not-for-profit organisation, with an understanding of related support services, team leadership, and managing budgets.
- High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
- Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
- Collaborative and proactive approach, with the capability to work both independently and in a team.
CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Later Living Community Manager
We're looking for a dedicated Later Living Community Manager to join our West London team. This is a rewarding opportunity to make a real difference by supporting residents aged 55+ to live independently in a safe, welcoming and thriving community.
You will be responsible for the day-to-day management of a Later Living community, acting as the main point of contact for residents, resolving housing and maintenance issues, promoting wellbeing and community engagement, and ensuring high standards of health, safety and compliance.
What you’ll be doing
- Deliver excellent housing management and customer service to residents.
- Support residents to maintain their independence and access appropriate services when needed.
- Manage tenancy sign-ups, resident enquiries and community communications.
- Monitor repairs, maintenance and estate services, ensuring issues are resolved promptly.
- Identify and respond appropriately to safeguarding and wellbeing concerns.
- Build strong relationships with residents, contractors, local agencies and colleagues.
- Organise community activities that promote health, wellbeing and resident engagement.
- Ensure compliance with health, safety and fire safety requirements.
- Provide cover across other West London communities when required.
What you’ll need
We're looking for someone who is:
- Experienced in housing management, residential services or supporting vulnerable adults.
- Passionate about delivering excellent customer service.
- Knowledgeable about health and safety, safeguarding and risk management.
- An effective communicator with strong relationship-building skills.
- Able to work independently, manage competing priorities and use good judgement.
- Resilient, empathetic and committed to creating positive outcomes for residents.
- Confident using Microsoft Office and case management systems.
If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role
Please read before applying:
- Peabody does not provide sponsorship as a licensed UK employer.
- Please note, an enhanced DBS check is required for this role
- Interview Date: Interviews will be held in person in West London on Wednesday 14th October
We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.
This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border). You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.
This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.
The role
- Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
- Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
- Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
- Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
- Support resident services administration.
- Maintain accurate records, support reporting and act as a confident user of office and CRM systems.
About you
You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.
It is important that you enjoy working in a hands-on role in a varied customer facing environment.
Further details can be found in the job description and person specification
Please send your CV, Supporting Statement and Diversity Monitoring Form.
In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: 30th September 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our aim is to provide safe, comfortable and secure accommodation enabling people to live independently but within a supportive community.
The client requests no contact from agencies or media sales.

