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Top job
Providence Row, London (On-site)
£35,020 per year
Join Providence Row and help people experiencing homelessness move away from the streets and into secure accommodation.
Posted 1 day ago Apply Now
Top job
Single Homeless Project, Greater London (On-site)
Starting at £32,034.46 and rising incrementally to £35,081.51 per annum
Help people move beyond homelessness by making Housing First work – one person, one home and one relationship at a time.
Posted 3 days ago
Harris Hill Charity Recruitment Specialists, Surrey (Hybrid)
£21.98 - £22.53 per hour
Posted 2 days ago Apply Now
Pilgrims' Friend Society, Stowmarket, Suffolk (On-site)
£20,740 per year (pro rota)
Posted today Apply Now
Peabody, Dunstable (On-site)
£47,870 per year
Posted today
Closing in 4 days
Prospectus, Reigate, Surrey (Hybrid)
£22.47 per hour (+ £2.71 holiday pay)
Posted 3 days ago
Alongside, Bath (On-site)
£28,935 per year
As a Housing Officer within our CAS3 project, you’ll be at the heart of supporting individuals leaving prison.
Posted 1 day ago
Opoka CIO, Bristol (On-site)
£27,295 per year
If you are passionate, caring and determined to give women fleeing domestic violence, support for a new life? Then this role is for you.
Posted 2 days ago Apply Now
Page 1 of 38
Hackney, Greater London (On-site)
£47,783 - £52,239 per year
Full-time
Permanent
Job description

Are you an experienced leader passionate about ending homelessness and helping people build sustainable, independent futures?

We are looking for a motivated and inspiring Service Manager to lead our Housing First Service in Hackney. This is an exciting opportunity to manage a highly regarded service that supports people with histories of rough sleeping and multiple disadvantages to secure and sustain their own homes.

Based at our Lansdowne Drive scheme, you will provide leadership and support to a team of three Housing First Workers, overseeing a service that supports up to 18 clients. Working within the principles of Housing First, you will ensure people receive flexible, person-centred support that enables them to achieve their goals and live independently.

What you'll be doing

As Service Manager, you will play a key role in both the operational delivery and future development of the service. You will:

  • Lead, motivate and develop a team of Housing First Workers, creating a positive and high-performing service culture.
  • Ensure the service consistently delivers high-quality, person-centred support aligned with Housing First principles.
  • Drive service performance, quality, and continuous improvement, ensuring positive outcomes for clients.
  • Build and maintain strong relationships with commissioners, partner agencies, housing providers, and other key stakeholders.
  • Contribute to the strategic development of Housing First services, sharing knowledge and best practice both internally and externally.
  • Represent the service through partnership forums, conferences, and evaluations, helping to influence and promote effective approaches to tackling homelessness.
  • Manage service budgets and resources effectively to ensure the service remains sustainable and impactful.
  • Monitor, analyse and report on service performance, using data and insight to drive improvements.

This role requires flexibility and occasional travel both within and outside of Hackney.

About you

We're looking for a confident and compassionate leader who is committed to supporting people facing homelessness and multiple disadvantages. You will bring:

  • Experience managing contracts and service level agreements, alongside building strong and productive relationships with commissioners and external partners.
  • A successful track record of leading frontline teams within homelessness, housing, outreach, or community-based services.
  • Experience managing and developing staff, creating high-performing teams and delivering results through others.
  • Strong financial management skills, including budget planning, monitoring and accountability.
  • The ability to support staff in developing effective pathways and partnerships that help clients achieve and sustain positive change.
  • Excellent analytical skills, with experience interpreting data and producing high-quality reports for a range of audiences.
  • A commitment to the Housing First approach and a belief that everyone deserves a safe place to call home.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.  

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

Closing Date: 10am 28th September 2026

Interview and assessment date: Monday 12th October 2026

Organisation
St Mungo's View profile Organisation type Registered Charity Company size More than 1000
Posted on: 16 September 2026
Closing date: 28 September 2026 at 09:00
Tags: Social Care / Development, Project Management

The client requests no contact from agencies or media sales.