Housing management jobs

Refugee Resettlement Housing and Move-On Advisor M570

Salary: Grade E £30,559 to £32,654.00 p.a.

Term: Fixed-term until 31st December 2025, with possibility to extend

Working Hours: Full-time (37 hours per week)

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.

An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation.

The role

The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness.

The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions.

So, if you have:

• Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language
• Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations
• Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines
• Experience of homelessness prevention and housing advice
• Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements
• Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations
• Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work

then this role might be for you.

If you have any questions, please contact Emma Moonlight for an informal chat about the role.

Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations.

The successful applicant will be subject to a basic DBS check.

Secondments will be considered. Please ensure you have your Line Manager’s approval to apply.

What we offer

• Agile working for many roles 
• Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays 
• Most services are closed over Christmas 
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme 
• Free parking 

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. 

We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting our website. 

No agencies please.

Closing date: 16/06/25 

We are looking for a Property Compliance Manager!

Are you known for your keen attention to detail, strong organisational skills, and a knack for negotiation? Do others admire your ability to build lasting relationships and positively influence outcomes? Are you someone who thrives in collaborative environments, keeps meticulous records, and is passionate about ensuring regulatory compliance. We’re looking for someone with experience in property compliance management and a solid understanding of health and safety, as well as housing-related legislation and best practices—including an employer’s duty of care. If this sounds like you, we’d love to hear from you! Come join us and play a vital role in helping us support our residents on their journey out of homelessness.

About You:

You are organised, meticulous, and bring proven experience in property compliance management. You have a good understanding of housing legislation, health & safety regulations and best practice, building maintenance and compliance in relation to Supported Housing and PRS (including HMO’s). You can confidently navigate relationships with external contractors, landlords, and local authorities. You will also oversee the effective management of risk across all Homeless Oxfordshire properties. With a solutions-focused mindset, you’re ready to take ownership of compliance and health and safety across multiple sites, ensuring we deliver safe, dignified living spaces for our residents .

About the Role:

As our Compliance Officer, you will take the lead on property compliance and certification across Homeless Oxfordshire's housing portfolio. You will oversee safety inspections, manage risk assessments, maintain up-to-date records, and coordinate with contractors and landlords to ensure all remedial and planned works meet health, safety, and housing regulations. We will also entrust you with coordinating employer health and safety regulations. Reporting to the Head of Property and Facilities, your role is central to protecting residents and enabling our operational teams to deliver outstanding service.

Some of your responsibilities will include:

· Ensure all regulatory requirements & certifications are maintained and securely documented (e.g. gas, Electrical safety, legionella, Asbestos, fire alarm and lighting tests etc.), Ready for inspection as required.

· Undertake annual risk assessments for all areas relating to properties (including fire); maintenance and cleaning activities and ensure that relevant details are shared with others appropriately

· Build close relationships with our landlords and providers to ensure any compliance works they are responsible for under the terms of the lease are carried out to the required standard that we are satisfied with along with the local authorities or facilitate the work on their behalf.

· Ensure all HMO licencing information is up to date for all relevant properties and records of HMO Licences are retained on in-form and work together with Local Authorities. Ensure all additional works that are required for licence are completed in a timely manner.

· Oversee weekly and monthly Health and safety inspections for all sites.

· Work with Head of property & Facilities on Health and safety tasks for the organisation

· Contribute towards the budget setting for all planned compliance and health and safety works and ensure this remains within the budget set.

· Promote a high standard of hygiene among staff and residents and ensure controls are in place to reduce the risk of pests, damp, and mould, taking remedial action.

· Remain informed of all relevant property legislation for the private rented sector, HMOs and supported accommodation and implement changes within the organisation to maintain compliance.

· Support operational managers and staff to deliver outstanding services to our residents.

· To take control of the accident reporting, working with managers and SMT to ensure that all staff adhere to the process of reporting these incidents.

· Provide a monthly report to the Head of Property and facilities with compliance for the property portfolio as a minimum.

· Comply with Homeless Oxfordshire’s policies and procedures

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best

· Contribute to the work of the broader team.

Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Job Title: Housing Support Worker

Location: Based within the central office in Luton with regular travel required around multiple community based locations

Salary: £24,500

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.

About the role

This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.

In this role, you will conduct proactive outreach with our participants to develop personalised support plans for housing for appropriate long-term housing options, including accessing private rental listings and understanding application processes for tenancy. You will help our participants navigate the resources available to them including benefits and support services, advocating for their needs whilst empowering them to take ownership of their housing journey. You will work closely with the Landlord Liaison Officer who bridges the gap between our participants and private landlords. You will work closely with them to achieve prevention and relief outcomes by assisting the participant to remain in their provided accommodation. 

You will provide follow up support to ensure tenancy sustainment and successful transitions into permanent housing, keeping casefiles up to date with activities and documents, and escalating any high risks or high needs to the management team.

About you

This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Knowledge of resources and opportunities within the local community, including knowledge around benefits and employment opportunities to sustain independent living
• The ability to influence and negotiate positive outcomes with others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• The ability to work proactively to make decisions to deal with challenges and providing a solution focused approach using initiative
• The ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

£61,358 per annum

Full-time – 35 hours per week

South East London - Hybrid

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management. 

Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents & Service Charge Analysts and ensure that high quality services are provided internally and externally.

The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.

Our ideal candidate will have:

- Considerable experience of rent and service charge management in the housing sector.

- AAT or equivalent accounting qualification.

- Experience of using housing management and financial systems (e.g. SUN/CIVICA).

- Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.

- Track record of delivering service improvements and the ability to work across teams.

- Experience of managing and developing staff.

- Excellent verbal and written communication skills.

- A positive “can do” attitude and a commitment to a high standard of service delivery.

If you think you have the skills to do all this and more, we want to hear from you.

This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

For further details and how to apply, please visit our website via the apply button.

No agencies.

Closing date: Sunday 29 June 2025.

Interviews will be held on Wednesday 9 July 2025.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact the HR Department at Head Office.

The Sick Children’s Trust offers accommodation and support to families with a seriously ill child in hospital. We are looking for a dynamic, compassionate and energetic Operations Manager to oversee our seven ‘Homes from Home’ in Newcastle, Sheffield, Leeds and Cambridge.

If you are an exceptional experienced leader, passionate about making a difference and looking for an exciting and rewarding role where no two days are the same, please contact us. More information about the role and the company are attached in the Recruitment pack.

If you are interested in this position please submit your CV along with a covering letter demonstrating how you meet the person specification.

Applications will be reviewed on an on-going basis and might be closed early, therefore early applications are advised.

Closing date 27th June 2025 

Are you interested in a career in reinvestment and retrofit project management while working for a leading charity?

We're seeking a dedicated Project Manager to join our Assets team and lead reinvestment and retrofit programmes, driving refurbishment and energy improvements across our properties while ensuring compliance with PAS 2035 and relevant standards and delivering responsive and planned maintenance to St Mungo’s housing portfolio alongside the team.

This role of Reinvestment and Retrofit Works Project Manager is essential to improving our housing stock quality and reducing carbon emissions. Other Key Responsibilities include:

• Assisting the Senior Project Manager in ensuring refurbishment/retrofit programmes meet quality and regulatory requirements.
• Preparing budgets, forecasts, and programme schedules.
• Overseeing the design, procurement, and delivery of refurbishment/retrofit projects.
• Build relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
• Managing projects and contracts for reinvestment/retrofit initiatives.
• Contributing to organisational strategies in reinvestment, safety, PIE (psychologically informed environments), and sustainability.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

This is a fantastic opportunity for someone who is passionate about enhancing Decent Homes Standards , working alongside an innovative Property Services Team to improve housing for people experiencing homelessness.

To succeed you should demonstrate the below:

• Qualified in the built environment (RIBA, RICS, CIOB) with experience managing reinvestment and retrofit programmes, budgets, and stakeholders (e.g., QS, Architect, Contractor), ideally in social housing or local authority.
• Skilled in financial appraisal, risk management, value-driven efficiency, and transformational change.
• Experience in design development, environmental standards, and working with Retrofit Coordinators, Assessors, and Designers.
• Strong communication, negotiation, and stakeholder management skills.
• Advanced project management expertise or certification (e.g., PRINCE2, APM, PMP).
• Knowledge of funding applications for retrofit and decarbonisation projects, and construction/technical expertise, including JCT, Building Regulations, and related legislation.

Overall, you will be ready to work collaboratively in a forward-thinking environment where your expertise is valued. In addition, a range of support and training initiatives will be put in place to assist the successful applicant in the delivery of this role.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 27 June 2025

Interview and assessments will be held on 15-16 July2025 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Make a real difference in Newham: Supported Housing Services Manager

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.

About Us

For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.

Your Role

As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.

Key Responsibilities

• Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.

• Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.

• Inspire your team: Foster a positive, proactive, and solution-focused culture.

• Maximise sustainability: Ensure rental income and effective arrears management.

• Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.

• Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.

What You’ll Bring

• Proven leadership in supported housing or homelessness service settings

• The ability to effectively lead and inspire a team

• Experience with contract delivery, KPIs, and outcomes-based commissioning

• Strong financial and budgetary skills

• Knowledge of safeguarding and trauma-informed practice

• A collaborative, values-driven approach and commitment to continuous improvement

Why Join Us?

• Permanent, full-time role (36 hours/week)

• Salary of £45,000 – £48,000, depending on skills and experience

• 28 days annual leave + bank holidays

• Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development

• Based across our two supported housing sites in the London Borough of Newham

Please review the full job description and person specification. An enhanced DBS check will be required.

Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.

We can't wait to hear from you!

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager (Floating Support) 

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

To provide an efficient, effective and sensitive housing management service to the Licence/ Occupational Contract Holders of Newport Mind- Mind in Gwent’s accommodation-based support services. This includes- monitoring of rental income, managing lettings, breaches of tenancy and associated administration tasks.

To ensure compliance with Renting Homes Wales Act 2022 in all instances and take immediate remedial action when this has not happened.

To work closely with the Housing and Tenancy Support (HaTs) service to maintain a high level of service, balancing letting priorities with support service delivery aims. 

Interviews to be held 1st July

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.

BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.

If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.  
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.

These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.

The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.

About the role

As finance and compliance manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:

• Strategic financial planning and operations management, ensuring all financial transactions are accurately recorded, and controls and procedures are in place to safeguard our assets
• Developing an asset management and investment strategy delivering quality and value for money
• Overseeing compliance and property management, ensuring our buildings are well maintained, compliant, clean and safe
• Working closely with the CEO and SMT, providing financial guidance in support of our objectives and contributing to our strategic direction

To succeed, you will be a qualified accountant (eg. ACA, ACCA or CIMA) and have significant experience gained in a similar role ideally in a charity or housing environment, strong analytical skills and an ability to think operationally and strategically. You will be a key part of our SMT and the delivery of our strategy.

This is an excellent opportunity to make a significant impact on our mission to end homelessness while developing your leadership experience in a supportive environment.

About Threshold

We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.

As well as a competitive salary, we offer employees a wide range of benefits including:

• 25 days Annual Leave, rising to 30 days with service
• Competitive Pension
• Life Assurance Cover
• A Health Plan and access to an employee assistance programme
• Cycle to work scheme
• Charity worker discounts through the Blue Light Card scheme
• Professional development

To apply

The closing date for applications is midnight on Friday 27 June 2025.

To apply, please send your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Housing Officer

We’re looking for a dedicated Housing Officer to join a small, passionate team making a big difference in women’s lives across West London.

Position: Housing Officer
Location: Hammersmith, London / Hybrid (Tuesdays in the office)
Hours: 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £37,120 per annum

Closing date: Sunday 15th June (midnight)
Interviews/assessments: Monday 23rd June

About the role:
You’ll join a growing organisation during an exciting period of change, helping deliver excellent housing services for over 1,000 residents. Reporting to the Housing Manager, you'll manage a patch of properties and be responsible for a range of tenancy management functions, including lettings, rent arrears, anti-social behaviour, and resident engagement. You’ll work collaboratively across teams to support residents’ independence and wellbeing.

Key responsibilities will include:

• Delivering tenancy services such as allocations, lettings, tenancy audits, and rent management
• Managing anti-social behaviour cases and ensuring legal use of housing stock
• Supporting residents with rehousing, transfers, mutual exchanges, and benefits advice
• Building strong relationships with residents and engaging them in service delivery
• Working with contractors, third parties, and internal teams to deliver responsive services
• Maintaining accurate records and working to KPIs on income and tenancy sustainment

To perform well in this role, you’ll need:

• Experience of delivering excellent customer service, ideally within housing or support services
• Strong communication, organisational and problem-solving skills
• The ability to remain calm and empathetic when handling complex or sensitive issues
• A good grasp of IT and CRM systems, plus strong numerical skills
• A proactive, can-do approach to service delivery
• An understanding of equality, diversity and inclusion in the context of social housing

Previous experience in Social Housing is preferred but not essential.

About the organisation:
The organisation was founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe, and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. They remain committed to making a positive difference to women’s lives by providing high quality homes and services.

Their vision is for all single women across London to have access to a safe, secure and affordable home.

Their mission is to offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life. To influence other housing providers so they understand the needs of single women and offer services that meet this need.  Their values, co-created with their staff and residents, reflect both their history and their future Putting residents 1st, we are Open,  Nurturing great relationships with Equality, Empowerment and Respect being at the core of what we do.

Other roles you may have experience of could include: Tenancy Officer, Neighbourhood Officer, Housing Advisor, Supported Housing Officer, Lettings Officer, Tenancy Support Worker, Income Recovery Officer, Housing Services Officer, or Resident Liaison Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Housing Operations Officer (Tenancy & Allocations)

London - Victoria and / or Paddington but requires travel across the borough of Westminster

Up to £40,000 depending on skills, knowledge & experience

12-month fixed term contract 

Full-Time, Part Time and Hybrid Working Available 

The role is office based in Victoria and / or Paddington but requires travel across the borough of Westminster. 

Our client has an opportunity for a Housing Operations Officer to join their team and effectively manage their portfolio of properties. This is a varied role where you will get involved with rent accounts, tenancy signups, managing rent increases and general enquiries. This role also involves ensuring we are managing our portfolio based on contractual agreements as well as timely invoicing.

As a small team, you will be called upon to support with voids and repairs during times of team holidays and absence. 

With good general social housing experience, administration and communication skills you will be highly organised and have a meticulous approach to work, ensuring all records are accurately filed and kept up to date. You’ll have experience of working in an office environment and have good IT skills, including knowledge of Microsoft Outlook, Excel, Word and PowerPoint. You’ll be customer-focused with the ability to build working relationships with both internal and external stakeholders and be adaptable to any changes in the work priorities.