Housing management jobs

Are you passionate about making a real and lasting difference to the lives of young people in London?

The Role

An exciting opportunity to be part of a LGBT+ support service.The successful candidate will provide effective person-centred support to LGBT+ people living in Causeway’s specialist LGBT+ supported housing.Support clients to achieve tangible progress in areas such as tenancy management, independent living skills and training/education.Support LGBT+ clients to develop greater self-esteem and self-confidence. Equip clients for independent living and move-on to more independent accommodation.Develop support plans with individual clients that reflect their ambitions and aspirations with clear actions for achieving these. Contribute to risk assessment and safeguarding plans. Ensure clients settle into their accommodation and become familiar with the local area. Work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. Contribute to client involvement within the LGBT+ supported housing service. Be aware of trauma informed working, particularly with regard to trauma experienced by LGBT+ people. Ensure clients are linked into appropriate support services and sustain engagement with services. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

About You

You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work. 

30 hours per week / £27,770 per annum, pro rata / permanent / Monday-Friday 9am-5pm with 1 day off per week. Working 4 days per week. Day off preferably Thursday.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our houses 22 young families in locations across the city in low and medium supported accommodation. As a team member, you will take an assets-based approach, working with parents and their children in their homes and the community to provide focussed family and housing support which improves parenting capacity, increases the aspirations and motivations of families to take up education, employment and training opportunities and improves family function with children feeling more secure and parents confident in their parenting abilities. We are a small friendly team consisting of a Project Manager, Deputy Project Manager and 3 Project Support Workers.

We are looking for a Supported Housing Support Worker to join our Brighton Young Families team. Main areas of responsibilities are:

Coaching and Engagement

• Coach an agreed number of young parents to articulate and achieve their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives with their children
• Work proactively, creatively, and effectively with young parents to help them to develop a consistent and positive approach to parenting aimed at addressing behaviours and overcoming challenges
• To promote and facilitate parental understanding of a child’s needs and to support parents to provide an appropriate environment in which children feel safe, and which encourages the development of both the child’s and parents’ self-esteem and resilience

• Coach young parents to develop strong networks and connections outside of the service, which will sustain them once they move on. Encourage and proactively assist in the development of skills needed to successfully live, learn, and work.

General:

• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experienced in working directly with young parents aged 16-21 years old and able to engage and relate well to this age group and their children
• Experience of working with children
• Competent understanding of the key safeguarding and health risks, challenges and opportunities for young parents and their children
• Knowledge of the roles and responsibilities of statutory and voluntary services and experience of liaising with them
• Experienced in making informed assessments of need and risks and to formulate appropriate plans, including Early Help Assessments and where appropriate acting as Lead Professional
• Good knowledge of child development, particularly that of new-born babies and its influence on parent/child relationship in every stage of a child’s development. Proven experience in safeguarding young children and vulnerable adults.

Skills and Abilities: 

• Able to inspire and work proactively with young parents to develop their talents.
• Able to build strong relationships with other professionals in other organisations.
• A strong team player who can support and challenge colleagues appropriately.
• Uses a range of methods for persuasion and achieving positive results with young families.
• Excellent record keeping and report writing. There is a strong element around data recording using a variety of data management systems, we require staff who are confident in their ability to adapt easily to these systems.
• Excellent IT skills including Microsoft Office and data management systems such as B-Think or INFORM.
• Qualifications and Training Educated to GCSE/NVQ Level 2 in relevant subjects, or equivalent through relevant CPD training/experience relating to housing, support work, and/or working with young people or adults at risk Evidence of CPD relating to housing, support work and/or working with young people or vulnerable adults

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

About The Role

St Mungo’ s Hackney Move On service provides semi-independent accommodation consisting of 39 bed spaces split between 7 shared properties to people exiting short stay/long term hostel/supported housing provisions in preparation for independent general needs accommodation. Clients accessing our services have all experienced homelessness, may be in recovery for substance or alcohol use or an addressed mental health need or are currently positively engaged with external services around any identified needs.

Our team is looking for a Housing and Lettings Worker who will play a key role in providing a welcoming, safe and supportive environment while providing housing and tenancy related management support to clients at the service. You will be responsible for the quick turn-around of bed space voids and supporting new/current clients with benefits claims, accessing relevant health care and treatment appointments and signposting to other relevant support services. Additional responsibilities will include:

• Working as part of a team in to ensure that a person-centred approach is taken when working with clients
• Advice and assistance to clients in relation to fulfilling tenancy conditions
• Advice and assistance to clients to identify and access move-on options
• Taking the lead on the process of clearing rooms when residents leave, deal with housing management and maintenance issues across our 7 sites and support the day to day running of the office and other communal areas.

Hackney Move On is staffed on a rota basis between the hours of 9am–9pm, including weekends and Bank Holidays and includes periods of lone working.

About you

This role will suit people with some experience of housing or property management, experience of providing excellent service and managing complex and difficult situations in relation to people. You should also have:

• Good communication skills and the ability to work with others whilst managing your own time.
• A non-judgemental approach to working with homeless people and an understanding of the needs and support requirements of vulnerable clients on low (or no) incomes; including those with mental health and/or substance dependency problems.
• Ability to learn internal systems, processes and IT applications to manage compliance within the service.
• Good organizational and time management skills.

St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 2nd September 2025

Interview and assessments on: w/c 15th September 2025

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Work Place

· Great Pay and Other Benefits

Terms:

• Start date: 3rd November 2025
• Salary: £24,512 per annum actual salary (£30,640 FTE, inclusive of £3,990 London Weighting)
• Location: Hybrid - across South London community hubs, HMP Bronzefield, remote working

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

This role will be based in both HMP Bronzefield and in our community-based hubs in South London, delivering specialist housing support with women impacted by the criminal justice system in prison and the community.

Key responsibility areas

1. To deliver an effective accommodation intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, probation, prison, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions.
4. To work with colleagues to take a system change approach to tackling key issues, such as housing, for women affected by the criminal justice system.

For full job description, please download the recruitment pack.

37 hours per week / £27,110 per annum / permanent / Monday-Thursday 9-5pm; Friday 9-4.30pm.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for a Rent and Housing Administrator to join our small, dispersed Rent Team within Housing and Property Services.

In delivering this role, you will provide a highly responsible administrative service to our colleagues who manage property payment (rent/arrears) collections, lease/housing management and compliance delivery within the organisation.

You will ensure that all internal systems hold accurate and up to date for;

• Rent/former arrears accounts
• Lease and Housing Management information
• Resident information
• Property and Compliance data

This is a dynamic role where you will work closely, building effective communication links across the Asset and Housing Management Team and the Finance Team to enable proactive and effective information posting and up to date property/compliance information.

In addition, you will support the wider Asset Management Team within administrative and system related tasks and work flexibly where necessary to attend team meetings and liaise with colleagues which may include traveling to YMCA DLG sites.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience working in a varied administrative role, competent in using software packages (MS Office applications) and rent/ payment databases.

You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. You will appreciate the need for an eye for detail, have demonstrable experience of reconciling data and other financial information. 

In addition, you will have a basic understanding of the key risks, challenges and opportunities for young people which may impact on their ability to pay rent, along with a basic understanding of supported housing.

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Job title: Housing Caseworker

Salary: SCP scale 35, £44,711 pro rata

Hours of work: 21 Hours per week

Duration of contract: 3 year

Accountable to: Operational Manager

The post-holder will offer specialist legal advice services and provide representation for residents of the London boroughs facing eviction and homelessness. They will ensure that services are delivered to the highest standard, quality assured, delivered in accordance with funder requirements, and under Legal Aid funding for clients who are eligible for Legal Aid.  The post-holder will work in partnership with advice agencies, IKWRO and provide outreach services where required. 

IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.

As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting a housing case worker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.

Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.

Closing date: 31/08/2025

Interview: Week commencing of 01/09/2025

As a key member of SCT’s Housing First team, you’ll provide tailored, person-centred support to people who have experienced homelessness and other traumatic events. Working with a small caseload (around six residents), you will build trusting, relationships that empower people to maintain their tenancies, improve their wellbeing, and take meaningful steps towards recovery. Through practical advice, emotional support, and strong advocacy, you’ll help break cycles of exclusion and create lasting change, on each person’s terms. 

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Thursday the 11th of September at 11:30pm

Please note we are looking to interview week commencing the 15th of September

Are you an inspiring and strategic-focused person with a proven track record of managing and inspiring high-performance teams? If this sounds like you then join us as an Area Manager managing Shelter furniture shops in North England and Scotland working to end the housing emergency.

About the role

The role as Area Manager will be working to develop the best Furniture shops in Glasgow, Preston, Sunderland and Birmingham, these are run by our exceptional Community Shop Managers. It will involve working with other areas of our Income Generation Directorate where this role sits within the organisation. As Area Manager you will have responsibility to organise and oversee operations for the stores in your area. You will need to recruit, develop and lead a diverse team of managers and volunteers who share our passion to end bad housing and homelessness to become a high-performing team.

An active encouragement and desire to raise as much money toward Shelter’s cause is important, as well as ensuring that there is a vibrant shop environment in the shops you will oversee for our donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for donations and be accountable for agreeing and exceeding our targets.

About you

We are looking for someone located in the North of England or Central Scotland to fulfil this position. You will need to be an impressive leader who can demonstrate how you have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively.

Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for - and ethos of - Shelter and enthusiasm for the vision and values of the organisation would be an advantage.

Key knowledge, skills and experience required for the role are:

• Working and ensuring others work to agreed budgets and targets

• Experience of using EPOS systems

• Knowledge of the customer journey

• Excellent customer service

• Confident in decision making and creative problem solving

• Ability to manage challenging situations in a calm and appropriate manner

• Ability to manage day to day relationships with others and encourage teamwork

• Displays a positive and friendly attitude

• Ability to build rapport with all stakeholders in order to achieve best outcomes

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside our other Area Managers and report into the Head of retail, along with the Community Shop Managers of the shops you oversee who will report into you.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.

If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.

We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Learning Disability Service in Slough.

£40,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

The Service Manager will be responsible for the operations of one service in Berkshire (Slough) which supports one individual to live in his own home.

The individual is a sociable and engaging man with a warm sense of humour and a deep appreciation for nature, music, and familiar company. He lives with a diagnosis of moderate learning disability, autism spectrum disorder, psychotic illness, epilepsy, and type 2 diabetes, all of which require thoughtful and consistent support. The customer has been living successfully in his current placement for over ten years, where he benefits from the continuity of staff who know him well, understand his routines, and help him maintain a sense of safety and autonomy.

The role will provide line management for a team of seven Specialist Behaviour Support Workers, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for the customer and a good working environment for colleagues.

The service has received a CQC rating of Good. The current team size includes 5 FTEs (Specialist Behaviour Support Workers) plus 2 FTEs Waking Night Support Workers, ensuring comprehensive support coverage across all shifts.

The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs.

The anticipated start date for this role is October.

The initial contract duration is 6 months, with potential to become a permanent role after this period.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.

About the role

As a Housing Advisor at GHH, you’ll play a vital role in delivering high-quality, person-centred housing support to veterans at risk of homelessness. You’ll provide advice, casework, and tenancy sustainment services, ensuring each client receives tailored support that meets their individual needs. From triaging new enquiries to managing a diverse caseload, you’ll be at the frontline of our mission to prevent homelessness and promote housing stability within the Armed Forces community.

You’ll work closely with local authorities, housing providers, and third-sector organisations to deliver joined-up support, particularly through the Council’s Housing Options approach. Your role will involve regular liaison with external stakeholders and you’ll represent GHH in forums that shape housing policy and practice. You’ll also contribute to the planning and delivery of housing-specific projects, helping to develop innovative solutions to complex housing challenges.

You will play a vital role in advocating for individuals and families experiencing homelessness, working to ensure their voices are heard and their rights upheld. This position requires a strong sense of social justice and a desire to see each case resolved positively. You will be expected to navigate Glasgow’s complex housing systems, challenge barriers to access, and collaborate with partners to deliver sustainable solutions that promote dignity, stability, and inclusion for those most in need.

This is a dynamic and rewarding role where no two days are the same. You’ll gain valuable experience in multi-agency working, safeguarding, and crisis intervention, while developing your skills in case management and project delivery. Whether you’re looking to deepen your housing expertise or take the next step in your career, this role offers a unique opportunity to make a lasting impact on the lives of those who’ve served.

About the team

GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.

The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.

About you

This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference in the lives of the Armed Forces community. As a Housing Advisor, you’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage your own workload. Integrity and a commitment to doing the right thing are essential, as is the ability to anticipate challenges and think flexibly about how best to support our beneficiaries through housing-related issues.

While an understanding of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others. Your experience may come from professional or voluntary role in housing, homelessness prevention, or tenancy sustainment. Ideally, you will hold a CIH Level 3 qualification in Housing Practice.

You’ll manage a varied caseload, offering holistic, person-centred support across the housing and homelessness spectrum. This includes helping clients navigate housing options, liaising with local authorities and landlords, and supporting individuals through the eviction process. You’ll use your knowledge of housing pathways and tenancy rights to advocate effectively and ensure beneficiaries receive timely and appropriate support. Strong communication and problem-solving skills will be essential as you work with clients facing complex and often urgent housing challenges.

This role offers the chance to make a meaningful impact every day, helping veterans and their families secure safe, stable housing and rebuild their lives with dignity.

About SSAFA

SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services1. This includes veterans, serving personnel (regulars and reserves), and their families—wherever and whenever they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Contracts Manager
Mixed location | £52,247

I am working with a leading Housing Provider to recruit a Contracts Manager within their Home & Community Maintenance team. This is a fantastic opportunity for an experienced professional to take ownership of contract management across a diverse portfolio, driving performance, compliance and value for money.

The Role
As Contracts Manager, you will:

• Oversee the full lifecycle of contracts, from procurement to delivery, ensuring efficiency and compliance with legislation (PCR2015 & PA23).

• Lead on contract execution, negotiations, monitoring and performance management.

• Develop strong relationships with procurement teams and contractors, ensuring best practice and delivery of social value.

• Take ownership of financial and performance reporting, valuations, final accounts, and contractual advice.

• Provide leadership to a Contracts Coordinator and wider teams, fostering continuous improvement and high levels of customer satisfaction.

• Ensure Health & Safety and CDM regulations are embedded across all contracts.

• Act as the key point of contact for contract disputes, claims and risk management.

About You
We’re looking for someone who has:

• Significant experience managing multiple contracts within housing, construction or a related sector.

• Strong knowledge of contract management frameworks, procurement legislation and best practice.

• Excellent negotiation, financial, and analytical skills.

• Leadership capability, able to guide a specialist team in a high-pressure environment.

• A degree in business, construction, surveying, or related field (RICS/CIOB membership desirable).

• Knowledge of Health & Safety requirements, ideally with NEBOSH/IOSH.

What’s on offer

• £52,247 salary

• 25 days annual leave (rising with service)

• Generous pension contribution

• Reward scheme with access to discounts and offers

• The autonomy and tools to deliver real impact

• Opportunities for progression and development

If you are looking for your next step and want to join a forward-thinking housing provider making a difference to communities, I’d love to hear from you.

Please reach out to [email protected] for more information.

Salary: £12.60 per hour equivalent to a yearly salary of £24,570.00 per annum

Location: Sunderland Furniture Shop

Contract: Fixed term contract – September 2025 ending December 2025

Hours: 37.5 per week

Closing date: Thursday the 11th of September at 11:30pm

We’re looking for an enthusiastic individual to join us for as a seasonal worker at Shelter! This is a brand-new role as a Order Picker in our Sunderland Furniture shop. This is an exciting opportunity to join us at a key time of year helping to raise vital funds throughout our Autumn and Winter period for people who are homeless or badly housed.

About the role

As a seasonal order picker, you will play a vital part in ensuring our customers receive their orders accurately and efficiently on time during our busiest period. It will involve working as part of a small team, being responsible for picking and packing products, maintaining stock accuracy and supporting with the smooth flow of goods in and out of the operation.

The role will be fast paced working to accurately pick, pack and process customer orders in line with SLAs. It will involve working collaboratively with team members to meet targets and communicating any issues to the Order Picker Supervisor.

About you

To be successful in the role you will need to be comfortable working at a fast pace and ensuring to maintain a high level of accuracy in a dead-line driven environment. Also making sure to have strong attention to detail to make sure the orders are picked and packed correctly.

Being able to work well as part of a team is important to contribute towards a positive and efficient working environment and be confident to use basic IT systems and handheld devices to update stock and order records.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.