Advice Programme Manager – Welfare, Housing and Health

About IRMO

We are a community-led organisation based in South London that has been supporting the Latin American community in the UK for more than 40 years. Responding to immediate needs and structural inequalities, our work aims to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas: Advice and Casework; Education, Training and Employment; and Children and Young People; as well as a cross-cutting area: Advocacy, Research, Policy Mapping and Campaigning.

Advice Programme Manager – Welfare, Housing and Health

This is an exciting opportunity to lead our Advice Programme on Welfare, Housing and Health. Managing a dynamic team, you will be responsible for implementing and progressing the programme’s overarching strategy, ensuring that families and individuals in our community are supported to access high-quality information, resources, advice and casework support on welfare, housing and health-related issues that efficiently address their needs. 

You will also be responsible for overseeing IRMO’s Welcome Area. IRMO’s Welcome Area team is responsible for managing community inquiries at our Brixton centre and via our helpline and digital channels; overseeing the delivery of our Community Interpreting service; and connecting service users with internal or external services for further support. 

• Salary: £36,795 to £39,624 per year + 5% pension
• Hours: Full-time, 37.5 hours per week
• Location: IRMO Centre (London, SW9 7JP) – currently hybrid working
• Employment term: Permanent
• Reporting to: Director
• Deadline to apply: 23:59 on the 14th of April
• Pre-employment checks: Enhanced DBS check, two satisfactory references and right to work in the UK

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.

You can find the full job description on our website