Support Worker - Assessment and Reconnection

Support Worker - Assessment and Reconnection

West London 

£35,578 - £39,227 

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?  

Our client provides a rapid response service, intervening to ensure no one needs to sleep rough; their work is ongoing and they are currently looking for inspirational people to join their Somewhere Safe to Stay (SSTS) team in West London, currently based in Shepherds Bush. As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with those new to, or at risk of rough sleeping. 

• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.  

• Build and maintain effective relationships to support clients throughout their recovery.  

• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.  

• Work on the weekly rota including some weekends and some bank holidays, in Mixed Shift roles (including - early and late day shifts)

About you  

These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations; as well as:  

• An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.  

• Good communication skills and the ability to work with others whilst managing your own time.  

• The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation. 

• The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.   

• Above all, they are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of their managers began their careers as an Assessment and Reconnection Worker. 

Closing date: 10am on 08 April 2024 

Interview and assessments on: w/c 22 April 2024