Full-time jobs

Job Location:        Home-based, with some travel to our London office.

Responsible to:    Head of Services 

Hours:                      35 per week 

Grade:              Point 42- 45, £45,530 - £48,620 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee) 

Contract:               Fixed term until 31st March 2026.

Benefits:

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date: 17th July 2025, 17:00

Interviews to take place: 28th & 29th July 2025

About the role:

This role's primary purpose is to ensure effective delivery and continuous improvement of Respect's training programmes. This involves an experienced Trainer facilitating courses, webinars, and workshops, as well as overseeing the creation of new training content and securing its CPD certification or OCN accreditation. The core purpose of this position is to drive the quality and reach of Respect's learning and development programme. 

About you:

• At least three years’ experience of domestic abuse client work, preferably with perpetrators 
• Experience in delivering training for different audiences and in various formats (face-to-face, online, blended learning) 
• Experience in project management, including budget management for training programmes 
• Experience in training evaluation and impact measurement 
• Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect 
• Willingness to travel to various parts of the country to deliver training 

About Respect: 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply

You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly (follow link to Respect website)

Closing date: 17th July 2025, 17:00 

Are you a confident communicator with a passion for building impactful partnerships? Do you have the drive to secure high-value collaborations that help change lives?

We’re looking for an experienced and driven Partnership Development Manager to join Mencap’s Corporate Partnerships team. Who will lead on securing six- and seven-figure partnerships with some of the UK’s biggest brands, across sectors like finance, tech and retail. You’ll build and manage a strong new business pipeline, with a focus on long-term strategic partnerships.

This is a full-time, permanent position based in London. While we offer flexibility around your primary work location, there is an expectation to attend office once a week and for ad hoc meetings.

Your key responsibilities as a Partnership Development Manager

• Lead on securing six- and seven-figure partnerships with some of the UK’s most recognisable brands across sectors such as finance, tech, and retail.
• Build and manage a strong new business pipeline, with a focus on long-term, strategic partnerships.
• Represent Mencap externally with professionalism and confidence, building relationships that align with our mission.
• Collaborate across internal teams to deliver compelling proposals and partnership pitches.
• Use data and insight to inform your approach and maximise partnership value.
• Steward relationships with clarity, creativity, and a commitment to shared impact.

Do you have the experience to be our Partnership Development Manager?

We’re looking for someone who brings:

• A strong track record in corporate fundraising or B2B sales
• Experience securing large, multi-year partnerships
• Excellent relationship-building and stewardship skills
• The ability to write, speak, and present with influence and impact
• Confidence using data and insight to shape strategy
• A proactive, collaborative working style

If you have a passion for partnership development and want to help Mencap build a more inclusive future, then please apply now with an up-to-date CV.

Interviews will begin on 21st July and will be held via Microsoft Teams. Please note there will be multiple stages to the interview process. We will close the role early should we find a suitable candidate. Therefore we recommend that you apply as soon as possible.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Salary: £51,959 per annum (£54,669 p.a. London Weighting for London based staff)

At an exciting and key stage in our journey we have the opportunity for Youth and Community Directors to join our team supporting Oasis’ youth and community work in neighbourhoods in the following regions;

- London and South East (North, Central and South London and Kent - five local Oasis charities)

- North West (Greater Manchester – two local charities, and two regionwide youth violence contracts)

- North East (NE Lincs, Humber, Bradford and Sheffield – four local charities)

With accountability to the Oasis CEO for Youth and Community the role of the regional Youth and Community Director will have three main functions:

1 Strategic management oversight of local Youth and Community teams

2 Regional development, working alongside other functions within the Oasis family

3 Being part of the national Youth and Community leadership team

The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by those within their region.

ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the other functions of Oasis to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9AM on Monday 21st July.

Interviews will take place week beginning 28th July. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 08749179

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.

As a Store Manager you will manage the day to day running of our Gainsborough Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 4, Tillbridge Centre, Corringham Road, Gainsborough, DN21 1FF

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

Head of Fellowship Experience
Team: Fellowship | Location: London / Hybrid | Salary: £55,000 - £65,000 | Permanent, Full-Time

About the Role
Harris Hill are proud to partner with a leading organisation to recruit a dynamic and experienced Head of Fellowship Experience. This newly created senior role offers an exciting opportunity to shape and lead an exceptional end-to-end fellowship journey, delivering outstanding user and experience design at scale.

You will lead a talented team responsible for enhancing engagement, boosting retention, and ensuring the fellowship experience is world-class across recruitment, onboarding, lifecycle communications, and community engagement. This is a unique role for someone passionate about user-centred design, with proven leadership skills and experience working within diverse, member-focused environments.

Key Responsibilities

• Lead the strategic vision for the fellowship experience, embedding user-centred design principles across all touchpoints
• Manage and develop a multidisciplinary team including community managers and CRM automation specialists
• Drive continuous improvements through user research, data insight, and testing to enhance conversion, engagement, and satisfaction
• Oversee lifecycle communications to ensure cohesive, meaningful fellowship journeys from onboarding through renewal
• Collaborate with cross-functional teams to embed outstanding experiences within communities, digital platforms, and intervention projects
• Champion diversity, equity, and inclusion within the team and wider organisation
• Manage a budget of circa £60k and meet direct income targets

Who We’re Looking For

• Proven expertise in user and experience design, ideally in member-based or customer-focused organisations with 10,000+ users
• Experience designing scalable, digitally enabled fellowship or community experiences at scale
• Strong leadership skills with the ability to manage and inspire a diverse team
• Excellent communication skills and a data-driven, agile approach to problem-solving
• Commitment to fostering inclusive environments and embedding DEI principles in all aspects of work

This is a pivotal leadership role that offers the chance to shape an innovative fellowship experience, working in a collaborative and mission-driven environment. You’ll join an organisation dedicated to making a meaningful impact while developing your own leadership and user experience expertise.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: Hybrid – the role is based in High Holborn, London with some homeworking
Salary: Band 2 with a range of £27,550 to £29,617 per annum (depending on experience)
Contract: Permanent
Hours: Full time 37.5 hours per week
Start: As soon as possible
 
Closing date: 10th July
 
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c50 staff), that uses accurate data to help improve the quality of critical care through audit, research and education, conducted with and in the interests of patients and those who care for them.
 
About the role
 
We are seeking to appoint an enthusiastic Administrator to join our Finance team. This is a varied role with an emphasis on generating invoices/credit notes and uploading data to portals. The successful candidate will be conscientious and well organised with excellent attention to detail and problem-solving skills.
 
In this role you will:
 
• Lead on processing supplier invoices including the request of purchase orders.
• Lead on credit control including sending reminders on outstanding accounts to support the ICNARC cash flow and working capital.
• Create supplier and customer accounts in the accounting system following laid down policy and procedure, minimising the risk of fraud.
• Lead on preparation of monthly aged creditors report reconciling it to supplier and balance sheet related accounts.
• Lead on coding supplier invoices to correct ledger account in the accounting system for accurate management reporting.
• Prepare and process BACS payment runs on a regular and prompt basis to protect ICNARC's credit rating.
• Process supplier payments and reconcile their accounts including monthly Barclaycard.
• Match supplier payments from bank statements to the accounting system.
• Review and process staff, trustees’ and non-staff expenses claim.
• Undertake petty cash reconciliation as required.
• Assist in processing customer invoices.
• Assist in the preparation of year-end schedules.
•Manage accounts mailbox to ensure customers and suppliers receive a prompt response to queries.
• Performs clerical duties, including, but not limited to, mailing and filing correspondence, placing orders.
 
What you’ll need to succeed
 
In order to succeed, it is essential that you have experience of working in the office and of supporting, at an administrative level, finance related activities. You will also have knowledge of using Office 365 tools including Word and Excel and hands on experience with accounting software. Charity experience is desirable but not essential.
 
What you will get in return
 
In return, you will receive compensation of between £26k and £28k working for a well-established scientific organisation in the centre of London.

• 25 days holiday per year, increasing with length of service;
• flexible working;
• interest-free season ticket loan;
• life assurance and wellbeing support;
• enhanced pension scheme;
• enhanced sick pay;
• enhanced maternity/adoption pay;
• employee assistance programme;
• support with further academic/professional development.

 
How to apply
 
Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Please submit a cover letter setting out your suitability for the role and a current CV. Each document should be no longer than 2 sides of A4.
 
No agencies.
 
Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior to the closing date so please do not delay in applying.
 
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
 
ICNARC is an independent, scientific, not-for-profit organisation, established in 1994.
 
Our vision is that all critically ill people receive appropriate, timely and optimal care and achieve best outcomes.
 
Our mission is to improve the quality of critical care through audit, research and data services conducted with, and in the interests of, patients and those who care for them.
 
REF-222542

Contract:​ Full time, six months fixed-term contract (Maternity cover)
Location: London, required to attend ​the London office twice a week 

A little bit about the role 

Please note that applications for this role will close on Friday 11 July 2025 at 9am

Our people and culture are the critical enablers for us to achieve our mission. 

Frontline needs to sustain a brilliant and high performing workforce that is driven to be the best they can, and our Head of People leads the work and team responsible for achieving this.

As the leader of the People team, you will oversee all aspects of the employee lifecycle, including strategy, performance, recruitment, induction, learning and development, diversity and inclusion, engagement, policies and more. 

You will be an exemplary role model and leader championing high performance within a culture of freedom and responsibility.  Your ability to build and develop strong and trusting relationships will underpin your excellent domain knowledge, sound judgement, comfort with pace and focus on outcomes. 

Some key responsibilities include:

• Develop and implement our People & Culture strategy, goals and annual delivery plan 
• Oversee all internal D&I initiatives including the D&I working group, point of contact for affinity group and all D&I training
• Line manage the People Team to achieve high performance of both the team and organisation
• Play a proactive role as a member of the Leadership Group and Operations team to champion high performance and our culture – supporting colleagues wherever priorities are identified, and the need is greatest

Please review the job pack for full list of responsibilities.

Please note that this role is a 6-month fixed term contract to cover for maternity.

A little bit about you 

We’d like to see applicants who have experience leading and managing a HR team, who are able to empower, motivate and set strategic direction towards organisational goals. You will have strong knowledge and understanding of all areas of HR, able to build strong relationships and an ability to apply employment law in a pragmatic way to deliver principled solutions.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

For further information about this role, please contact Suzi Lawrence – Head of People (please see job pack for contact details)

We’re looking for a compassionate and proactive Support Worker to join our Hospital Discharge Service in Stoke Newington, London. This is more than a job—it’s a chance to make a real difference in the lives of people who are homeless, seeking asylum, or have no recourse to public funds.

What you’ll do:

• Support customers transitioning from hospital to community living.
• Help set up benefits, manage tenancies, and develop life skills.
• Provide trauma-informed, person-centred support.
• Collaborate with health professionals and community partners.
• Maintain a safe, welcoming, and inclusive environment.

What you bring:

• Experience working with vulnerable adults with complex needs.
• Knowledge of housing law, welfare benefits, and safeguarding.
• Strong communication, IT, and lone working skills.
• A kind, empathetic, and resilient approach.

Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.

At Peabody, we live our values every day. Join us and be part of a team that pulls together, keeps its promises, and celebrates diversity, every single day.

About the people we support
The individuals you’ll support have recently been discharged from mental health hospitals and are often navigating complex challenges, including homelessness, trauma, and limited access to support networks. Many are in a vulnerable state, adjusting to life outside of hospital while managing mental health conditions, substance use, or social isolation. Your role will be to provide compassionate, trauma-informed support that helps them stabilise, regain confidence, and take the first steps toward independent living, all within a focused six-week resettlement period.

Why Join Peabody?

• 30 days’ annual holiday, plus bank holidays (specific number of days for the role)
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution
• the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification in housing management, supported by us. 

Additional Information

• This role requires an Enhanced DBS check
• Peabody does not offer visa sponsorship – you must have the right to work in the UK

Closing date: 8th July 2025 at midnight. We may close this advert before the advertised closing date, depending on the number of applications received. 

Interviews will take place on the 21st of July in person

Are you looking for a new challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

Hours: 37.5 hours a week, Mon-Fri

Duration: 12 Months Fixed Term Contract (Maternity Cover)

Location: London - hybrid, (compulsory) 2 days per week in London office

Salary: £52,866.48 per annum

Job Purpose:

MSF UK/IE is committed to providing a safe and inclusive environment for all staff and for everyone that comes into contact with the charity. The Safeguarding Manager is the focal point for our efforts both leading and assuring delivery within MSF UK/IE and working in collaboration across the MSF movement with key partners and sections to advance and support the development of safeguarding within MSF.

Knowledge, Skills & Experience:

• Relevant experience in protection/safeguarding, experience in managing safeguarding cases is desirable.
• Safeguarding-related background, e.g. dedicated safeguarding role, NHS, social work, HR investigations or NGO experience.
• Strong people skills with the ability to read and navigate complex political interactions.
• Confident and engaging presenter.
• Strong attention to detail and ability to synthesise information from various sources.
• Knowledge of UK/IE Safeguarding Legislation.
• Ability to think critically and analytically enabling excellent decision-making abilities around the protection of vulnerable people.
• Ability to work strategically across a complex organisational structure.
• Diplomatic, with excellent communication skills and strong cross-cultural communication abilities.
• Motivated by desire to ensure MSF UK/IE is a safe, diverse and inclusive place to work, where people are heard and concerns addressed.
• Excellent listening skills; approachable, enthusiastic and dynamic.
• Strong organisation and time management skills.
• Discreet and able to handle information sensitively.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role. Please click here to check whether you have the right to work in the UK.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document)

Closing date for applications: this is a rolling vacancy, we reserve the right to close applications early once a qualified candidate has been identified.

We look forward to receiving your application!

We have an exciting opportunity for a Senior Triage & Early Interventions Office to join the Affected By Crime team in Humberside, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Senior Triage and Early Interventions Officer (TEIO) you will:

• Line manage a team of TEIOs
• Allocate work to the team
• Provide early intervention support and work with those affected by crime
• Ensure quality of service by monitoring and sampling work
• Work with other managers to develop, enhance and coordinate the Hub

You will need:

• Good organisational & people and communication skills
• Experience of managing others & an understanding of managing a team in a similar environment
• Experience of answering calls & speaking to people in distress
• The ability to keep calm and make decisions based on information
• Good IT skills, able to work on a case management system, access phone & online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking an experienced HR & Operations Manager to join our team in this important new role. The successful candidate will provide comprehensive HR support and manage key operational functions, ensuring the effective delivery of HR services and smooth day-to-day internal operations that support our mission.

This role will play a vital role in ensuring a positive and inclusive workplace, combining hands-on HR delivery and development with operational management, perfect for someone who enjoys variety and wants to make a direct impact in the homelessness sector. You'll work closely with the Co-Directors and senior leadership team to ensure our people and premises are well-supported. The role has access to a specialist HR consultancy for support with both immediate HR concerns and ongoing development initiatives.

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.