Volunteer Receptionist

Tasks may include:

• Answer the telephone efficiently and in a welcoming manner.

• Ensure that all staff, volunteers and visitors sign the attendance book on arrival and departure.

• To be warm, welcoming, considerate and understanding to all patients and visitors.

• Familiarise themselves with the daily listings so that they are aware of visitors to the Hospice. 

• Ensure he/she is aware of any meetings to be held at the Hospice.

• Ensure all Fire, Health & Safety rules are observed and be aware of their responsibility for their own and others safety.

• Ensure that confidentiality is maintained at all times.