Centre Manager

Background Information

 

The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims.

 

Purpose of the role

 

The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees.

 

Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre.

 

Principle duties and responsibilities

Management of the Community Centre

 

Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR.

 

Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board.

 

Oversee the maintenance of the building - including building maintenance and improvement programmes.

 

Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation.

 

Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure.

 

Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance.

 

Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities.

 

Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre.

 

Management of staff and Volunteers

Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.

 

Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary.

 

Keeping up to date with relevant legislation and best working practices.

Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way.

 

Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.

 

Working with Others 

 

Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. 

 

Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.

 

Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements.

 

Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community.

 

Prepare reports for and attend all Board and annual general meetings.

 

PR/Marketing and Fundraising

Oversee the development and implementation of an income generation & marketing strategy.  

 

Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.  

 

Identify and secure new funding through grant applications and other means.  

 

Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals.

 

Financial management

Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre.

 

Code invoices to ensure that income and expenditure is allocated to correct projects. 

 

Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. 

 

Ensure best practice in all financial matters.

 

Project Management 

Support and oversee the continued delivery of high-quality services and activities.

 

Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes.

 

Devise and implement robust impact monitoring and evaluation strategies for all projects. 

 

Ensure all projects are correctly risk assessed and supported.

 

The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.

 

To apply:

 

Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria.

 

We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment.

 

If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee).

 

Closing date: Monday 8th September 2025

Interviews: During week starting 15th September 2025