Money Advice Caseworker

Citizens Advice in West Sussex (North, South, East) are looking for a passionate and skilled adviser to join their team as a Money Advice Caseworker, making a difference in the lives of vulnerable people at risk of homelessness.  In this rewarding role, you will provide holistic debt and income maximisation support, helping clients secure housing, manage benefits, access financial assistance, and negotiate with creditors.

You will handle a varied caseload to high quality standards both in person and remotely, while collaborating with local partners and agencies.  Strong communication, resilience, and organisational skills are key, and in return we offer the chance to build expertise in a supportive, client-focused environment.

We welcome applications from experienced advisors and those interested in a trainee role, with full training provided.

Benefits include  

• Generous holiday of 26 days plus bank holidays pro rata  

• Employee Assistance Programme  

• Charity worker discounts  

• 3% contribution to pension 

• Access to hundreds of quality training courses and industry recognised training