Team Leader - Night Support

Team Leader - Night Support 

£25,467 - £27,681 per annum 

Portsmouth 

Permanent, Full Time  

Mon & Tues - 4.30pm-12am  
Wed - 5pm - 12.30am 
Thur & Fri 4pm -12.30am 
(30 minute unpaid break included in the hours) 

Interview Dates: 2nd and 3rd of October 

We have an exciting opportunity for a Team Leader – Night Support to guide and work alongside our dedicated night team, ensuring our clients are safe, supported, and empowered to achieve their goals. In this role, you will help provide not only a home but also the specialist support that enables people to feel valued, secure, and ready to take their next steps in life. 

Oakdene delivers person-centred support, to empower clients and support them on their recovery journey. 

We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you. 

If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply! 

The role 

As our Team Leader, you will support your team to achieve their potential through regular staff supervision, coaching, training, reflective practice and team meetings. 

With strong communication skills, you will liaise between the day and night teams to ensure consistency, and you’ll assist with ensuring the service is fully operational and our clients are receiving the appropriate support. 

You will support your team to achieve their potential through regular staff supervision, and you will oversee housing management support to clients such as taking in rent, reporting maintenance issues and keeping the service clean and welcoming     

In addition, you will adhere to safeguarding responsibilities, following strict policies and procedures, and those of relevant local authorities, ensuring these are always followed. You’ll also help maintain health and safety standards, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures. 

Further information:     

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. 

• This role will require you to work flexibly across several sites when on call 

• This role will require you to work with clients on a one-to-one basis 

• This role will require you to work nights and/or weekends 

• This role will require you to lone work when on call 

Our ideal candidate will have:    

• Experience of working in a residential or institutional or similar  

• Excellent communication skills, both verbal and written  

• Clear verbal and written English   

• Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting    

• Confident and assertive manner   

• Strong team working  

• Ability to respond calmly to crisis  

• Ability to deal promptly with and effectively react to challenging situations  

• Have an interest and genuine concern for homelessness and related issues   

Desirable Criteria:    

• Experience of working in a leadership role  

• Understanding of the complex support needs of people experiencing homelessness or those with complex needs  

• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system  

• Understanding of risk assessment and person-centred, outcomes-based delivery 

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.