Support Services Volunteer

Are you a good listener? Do you care deeply about helping others feel heard, safe, and supported? 

We’re looking for three amazing volunteers to join our Support Service team at the Charity for Action on Spiritual Abuse. This is a meaningful role where you’ll support people who’ve been hurt in religious, spiritual, or faith-based communities. 

What You’ll Be Doing 

As a Support Service Volunteer, you’ll be part of a team offering emotional support and guidance to people who’ve experienced spiritual abuse, or who have been hurt in religious, spiritual or faith-based communities.  

You’ll start by arranging an initial call to listen to their story and help them figure out what kind of support they need. If they want more help, you can offer up to five follow-up calls, spaced apart fortnightly or longer. 

You’ll help people by: 

• Listening with care and compassion 
• Explaining what spiritual abuse is 
• Talking through their options if they want to report what happened 
• Helping them focus on what they need now and how to move forward 

What We’re Looking For 

You don’t need to be an expert, but we’re looking for people who: 

• Live in the UK 
• Have experience or training in listening, wellbeing, or safeguarding 
• Communicate clearly and kindly 
• Understand how abuse in faith settings can affect people — through personal experience, supporting others, or training 
• Are emotionally ready to support others (especially if you’ve been through something similar) 
• Can work well in a team and ask for help when needed 
• Have access to a computer and a private space to make calls online 

What You’ll Get 

We’ll make sure you feel supported every step of the way: 

• Full online training and induction 
• Regular supervision and debriefs after calls 
• Opportunities to learn and grow 
• Feedback on the impact you’re making 
• A charity email address and access to Microsoft Teams for your calls