Communications Manager

Just a Drop is an international development charity dedicated to bringing safe water, sanitation and hygiene education to communities in need, transforming lives. Since 1998, our safe water projects have benefited almost two million people across 33 countries.

Why Just a Drop?
We are a values-driven team achieving a real global impact, within a supportive, flexible and friendly working environment. Your work will directly change lives through access to safe water, better health, and stronger livelihoods.

If you’re passionate about purpose and eager to shape the future of a growing international charity, we’d love to hear from you.

The Role

We’ve achieved significant and sustained growth over the past three years, with a reputation for  delivering impactful and sustainable projects. We have a great story to tell and the Communications Manager role will play an important part of our future development.

Key Responsibilities

Manage and update the Just a Drop website, ensuring content is fresh, campaigns are current, and the site is continually developing

Write articles and updates for the website to keep content relevant and engaging

Develop and implement a thorough communications calendar, with cross-channel content designed to show our impact and attract new partners

Oversee social media channels and email communications, ensuring content aligns with the Just a Drop brand

Track and measure engagement and audience statistics across social media, the website, and email; identify trends and insights to inform the communications calendar

Produce a variety of films about Just a Drop and our work, including short reels to showcase impact, longer form films on specific programmes or partnerships, and other films for the website

Develop communications around our sustainability initiatives, particularly for website and film content

Manage the email Welcome Programme and donor communications, with a focus on regular giving and income generation

Support fundraising campaigns and website improvements, including Google Ads

Produce reports for funding partners and internal purposes, including quarterly and annual impact reporting

Provide ad hoc support to the fundraising and communications team as required

Person Specification

Skills and Experience

Two years experience in a communications role

Experience creating and editing short films

Excellent and proven writing skills

Strong verbal communication skills

Ability to liaise effectively with a variety of stakeholders

Experience working across multiple teams, building professional relationships both internally and externally

Ideally, experience using Canva and other graphic design tools

Personal Attributes

Self-starter with initiative and a can-do attitude

Ability to manage a varied workload independently and as part of a team

Strong organisational skills

Positive, friendly, and professional outlook

Creative, confident, motivated, and flexible

The role is hybrid, with three days working from home and two in our office in Richmond, London. Opportunities to travel to project sites are likely.