Content Operations Manager

Content Operations Manager

£45,000-£50,000 plus

Reports to: Content Delivery Lead

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based

Closing date: 07th December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 2 stage interview process

Interview date: Week commencing 15th December for first stage

At Cancer Research UK, we exist to beat cancer.

We're looking for an inspiring Content Operations Manager to drive strategic content delivery across the organisation, combining project management, workflow design, and stakeholder engagement to improve efficiency and user experience.

Working closely with teams within Digital and beyond, you will help further embed content design and strategy best practices within our content community across CRUK.

This role will support us with new ways of working to enhance content governance and new ways of working after a CMS migration. You will work with the wider Content Excellence Team to develop governance frameworks that empower our wider content community and improve user experiences.

What will I be doing?

• Provide project management and direction for developing cross-organisational content operations
• Work with stakeholders to further develop and optimise our content operations
• Develop a methodology for producing user-focused content aligned with strategic objectives
• Conduct research and analyse content metrics to optimise strategy and operations.
• Working alongside the change manager, communicate content operational changes across the organisation
• Support the Delivery and Support Team to set processes for the organisation to conduct content audits

What are we looking for?

• Experienced in enterprise content management and implementation
• Able to turn content strategy into clear plans and technical delivery
• Knowledge of content technologies (headless CMS, asset management, analytics).
• Proven leadership in guiding organisations through content transformation.
• Worked with multidisciplinary digital teams to deliver user-focused content.
• Confident in using research and data to improve content strategy and operations.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

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