Operations Manager

London, Greater London (Hybrid)
£40,280 per year
Full-time
Permanent
Job description

At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience. 

As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.

If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.

Application resources
Application Instructions

Please provide a CV and cover letter which outlines your skills and experience for the role.

Applications close at midnight on Sunday 4th January 2026.

Posted by
Family Holiday Charity View profile Organisation type Registered Charity Company size 11 - 20

We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.

Posted on: 05 December 2025
Closing date: 04 January 2026 at 23:30
Tags: Project Management, Customer Service, Operations, CRM, Customer support, Data Analysis, Database Management, Delivery, Information Management, Partnerships, Direct / Supporters

The client requests no contact from agencies or media sales.