Youth Service Manager

KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.

Role Overview

As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.

Key Responsibilities

Programme Management:

·       Lead the design and delivery of KCBNA’s diverse range of youth provision.

·       Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.

·       Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.

·       Ensure a seamless transition for young people.

·       Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.

Team Leadership:

·       Line manages the Youth workers.

·       Recruit, train, and manage young volunteers.

·       Oversee induction, training, development, and performance management of team members.

Safeguarding and Risk Management:

·       Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.

·       Conduct health and safety risk assessments to ensure safe programme delivery.

·       Enhanced DBS check is required

Budget and Resource Management:

·       Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.

·       Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.

Partnership Development and Fundraising:

·       Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.

·       Design and create engaging resources.

·       Lead focus groups and identify opportunities for new programmes.

·       Work with the youth team and KCBNA team to create content for social media and the website.

Monitoring and Evaluation:

·       Use impact feedback and evaluation data to drive programme improvement.

·       Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.

General Duties:

·       Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.

·       Be prepared to deliver services across weekends, evenings, and during Holiday periods.

·       Review and improve youth programmes using feedback surveys from young people and service users.

·       Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.