Community Resource and Donations lead

BPCN: Community Resource and Donations lead (Scrapstore)

Community Resource and Donations lead: Sustainable Stock & Supply
Hours: 26 hours per week, including alternate weekends and occasional evenings
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)

Work pattern: – Mon - Thurs and alternate Saturdays (2 week working pattern)

Make a Difference Every Day

Join Birmingham PlayCare Network (BPCN) in a unique role that helps divert reusable materials away from waste and into creative community use. You’ll be at the heart of what makes our Scrapstore possible – sourcing, organising and managing an ever-changing supply of exciting, sustainable resources that support local families, schools, groups and neighbourhoods.

This is an active, varied role for someone who loves organisation, enjoys meeting new people and wants to make a meaningful environmental and social impact.

What You’ll Do

You will support the daily operation of the Scrapstore with a focus on stock supply, donor relationships and resource management. Your responsibilities will include:

·       Working jointly with the Retail Development Associate to ensure the Scrapstore is well-stocked and well-presented.

·       Supporting and guiding volunteers, helping them develop confidence and skills.

·       Monitoring stock levels, keeping accurate inventories and ensuring resources match customer demand.

·       Forecasting supply needs to avoid overstocking and shortages, keeping team members informed of incoming deliveries and space requirements.

·       Providing exceptional customer service, helping generate income that supports BPCN’s charitable work.

·       Building strong relationships with existing material donors and identifying new prospective partners.

·       Communicating with businesses, organisations and individuals interested in donating materials.

·       Coordinating waste and material collections; occasionally assisting with collections or meeting donors on site.

·       Documenting stock movement and tracking waste diverted from landfill, producing annual reports for donors.

·       Supporting wider BPCN initiatives as needed, contributing to a flexible, collaborative culture.

What You’ll Bring

You’ll excel in this role if you have:

·        Strong organisational skills and excellent attention to detail.

• Confidence managing stock, logistics or inventories (retail, warehouse or donation experience welcomed).
• Excellent communication and relationship-building abilities.
• Problem-solving skills and a proactive, calm approach to fast-paced scenarios.
• The ability to multitask and manage your time effectively.
• A collaborative approach to working with staff, volunteers, donors and customers.
• Willingness to support BPCN’s inclusive ethos and values.

What You Can Expect from Us

At BPCN, you’ll join a supportive, creative and community-focused environment where your work makes a visible difference.

You will receive:

·        Comprehensive training to help you succeed in your role.

·        Clear communication, constructive feedback and supportive leadership.

·        Recognition for your contribution and commitment.

·        A role where your work directly benefits local communities, reduces waste and inspires creativity.

·        24 days paid holiday (pro rata for reduced hours)

 Additional Responsibilities

·        Provide cover across Scrapstore operations if required.

·        Adhere to Health & Safety and Fire Safety regulations.

·        Attend training, meetings and staff development sessions.

·        Uphold BPCN’s commitment to equality, diversity and anti-discrimination.

·        Carry out tasks reasonably associated with the role.