HR ADMINISTRATOR MANAGER

Greater London (On-site)
£44,069 PA (Pro Rata) (including Outer London Weighting)
Part-time (21)
Contract (18 months)
Job description

We are an outward looking charity with a compelling reputation for delivering professional support services to young people in South West London coupled with the motivation to develop new and innovative responses to young people’s mental health needs. This was particularly tested when the Covid pandemic forced us to quickly pivot all our provision to remote working. However, we met the challenge, training staff in new ways of working and integrating new offers that have now become part of our ongoing work supporting children and young people’s mental health.

Post-pandemic, the well-documented rise in mental health needs amongst young people has resulted in unprecedented levels of demand for our services. Nationally, the need to modernise and transform mental health services alongside the need to increase service capacity has been recognised and, as a result, we have expanded our staff team and broadened the range of mental health interventions we offer to young people. At our core is a commitment to strong active engagement with young people and creating support that’s relevant, flexible and accessible. Young people need to be ‘at the heart’ of all our service design and we’re committed to making sure young people are able to ‘get help now’ when they first reach out for it, at the point of need rather than availability.

Job Purpose: The purpose of the post is to take responsibility for the HR oversight, day to day HR matters and the overall HR management of the charity.

The role will require initially regular meets on the sites with the CEO & Senior Management Team to build relationships, understand current processes and to establish and implement a best-in-class HR service to managers and employees across the organisation, allowing the CEO & Senior Managers to focus on the essential strategic management of the charity.

We envisage the first 6 months being a comprehensive review & reset of the charities HR policies, procedures and protocols.

This will be a part-time role for 21 hours per week across 3-4 days. This role will be busy, interesting and provide an opportunity for you to make your mark within the charity. You will have line management responsibilities for a part time HR administrator who you will be working closely with.

To succeed in this role, you must demonstrate that you have the necessary skills, knowledge and practical experience to perform effectively. You should also hold a CIPD Diploma-level qualification and have a thorough, up-to-date understanding of current UK employment legislation.

Your strong organisational skills and excellent attention to detail should enable you to manage documentation and records effectively, ensuring processes run smoothly and efficiently.

We are looking for a self-starter and someone with a demonstrable positive approach that has the ability to always remain calm and consistent with personnel at all levels, but capable of dealing with difficult situations.

It is essential you have excellent English speaking and writing skills. You must have demonstrable skills for writing policy, procedures, letters, reports etc., and you must also be able to work in Office365 with confidence.

The full Job Description and Person Specification for this role is included in this pack. 

 

Working for Off the Record 

We employ around 70 staff and are funded by South West London ICB, local authorities and charitable trusts. We invest in staff development through training, CPD opportunities, an EAP programme, pension scheme and retail/ticket discounts.

 

Commitment to Equality, Diversity & Inclusion   

Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.  We actively promote equal access and outcomes for all young people and work to ensure our workforce reflects the diverse communities we serve.

Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.   

 

Applying for the Posts 

To be considered, please complete:

·       The Application Form

·       The Equality & Diversity Monitoring Form

Both are available on our website. Please click Apply to redirect you there.
Please note that CVs will not be considered.  

Unsuccessful applicants must wait 6 months before reapplying for similar roles. Application data is retained securely for 6 months in line with our data and privacy policy.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience.

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date.     

Organisation
Off the Record Croydon View profile Organisation type Registered Charity

Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area

Posted on: 05 February 2026
Closing date: 20 February 2026 at 17:00
Tags: Administration, Human Resources

The client requests no contact from agencies or media sales.