Chair of Trustees

Background for Citizens Advice Salford’s Chair of Trustees:

Citizens Advice Salford is looking for a new chair for our board of trustees. The service is an independent charity, employing 35 people and benefiting from the support of about 70 highly trained volunteers. We are a full member of the National Association of Citizens Advice, our membership organisation, which supports our work.

Our chair plays a critical role in leading both the board and the organisation, as well as in representing the Salford service within the broader Citizens Advice movement. They will also provide strategic leadership and support the service’s chief executive.

The service provides advice to about 18,000 people each year, and is regulated by various bodies. Our offer is primarily through face to face contact, telephone advice, web access and we are looking at what new digital approaches such as AI can do for us.

We hold the specialist advice giving quality mark. Citizens Advice Salford has a strong reputation as a campaigner for change, for fighting against poverty, lobbying and campaigning on behalf of our clients, together with working across Greater Manchester with our colleague local citizens advice services.

Financially we have a range of contracts with public bodies such as the Council, together with a range of other grants and funding for specific projects.

The current chair is reaching the end of her six year term, but will still be a member of the board. It is a strong board consisting of ten people, with a diverse range of skills and experience.

If you would like to have a more general discussion about the role please feel free to contact the current Chair, or the Chief Officer. Contact details are available on our vacancy page via the apply button.

• What's in it for you?

• use your experience to make a positive impact for people in Salford by ensuring Citizens Advice Salford is sustainable and meeting the needs of the community
• meet people and build relationships with trustees, staff and other volunteers
• build on your governance, leadership and strategy knowledge and skills
• increase your employability
• be a part of infl uence and change work that looks to reduce poverty in Salford, and to make it and the country a better place for all.

How much time do you need to give?

Trustee boards usually meet in the evenings and you’ll likely need to give two or three hours, six times a year and you may need to attend other meetings if you’re involved in specifi c projects, or meet with volunteers and staff occasionally within Citizens Advice Salford. We can be fl exible about the time spent, so come and talk to us.

Valuing Inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from global majority communities.
If you are interested in becoming a chair of trustees and would like to discuss fl exibility around location, time, ‘what you will do’ and how we can support you please contact us.