Community & Events Officer

Community and Events Fundraising Officer

North London Hospice has been caring for local people since 1984, providing specialist palliative and end-of-life care to people with life-limiting illnesses across Barnet, Enfield and Haringey, and increasingly within Camden and Islington. Our services are completely free of charge however it now costs more than £16m a year to run our charity. We rely on the generosity of our community through donations and our shops to make up the shortfall in funding.

Role Purpose

Reporting to the Community and Events Manager, you will play a key role in growing income through community fundraising initiatives and delivering an exciting and expanding portfolio of events. This varied role combines creative promotion of fundraising opportunities, excellent supporter relationship management, and the planning and coordination of successful events. No two days will be the same, making this an exciting opportunity for someone who enjoys a fast-paced and rewarding environment.

Key Responsibilities

Community Fundraising and Events

·        Support the Community and Events Manager to develop and deliver a portfolio of community fundraising activities and fundraising events.

·        Provide guidance and support to individuals, groups and organisations fundraising for the Hospice, helping them maximise income and deliver successful activities.

·        Coordinate event logistics, participant communications and administration to ensure a positive supporter experience.

·        Maintain accurate records of fundraising activity, event participants and supporter engagement on Raiser's Edge.

·        Contribute ideas to enhance and grow the Hospice's community fundraising and events programme.

Marketing and Promotion

·        Work with the Community and Events Manager and Communications Team to promote fundraising activities and events.

·        Support the delivery of marketing plans and prepare briefs to assist with participant recruitment and supporter engagement.

Supporter and Volunteer Stewardship

·        Deliver excellent stewardship to supporters and volunteers through a range of communication channels.

·        Recruit, coordinate and support volunteers involved in fundraising events and activities.

·        Build strong relationships with supporters, encouraging long-term engagement and identifying opportunities to maximise fundraising income.

Product Development and Innovation

·        Contribute to the development of new fundraising products, events and initiatives.

·        Support innovation and continuous improvement across the Community and Events programme.

General

·        Work collaboratively with colleagues across Fundraising, Communications, Retail and Volunteering teams to maximise fundraising opportunities.

·        Ensure fundraising activities comply with relevant legislation, Fundraising Regulator guidance and Hospice policies.

·        Support the wider Fundraising Team as required and contribute to a positive, flexible and collaborative team culture.

·        Maintain high standards of confidentiality, health and safety, and infection prevention and control at all times.

Person Specification

Experience and Knowledge

·        Experience building and managing relationships with supporters, customers or other external stakeholders.

·        Experience managing multiple priorities, projects and deadlines.

·        Good IT skills, including Microsoft Office.

·        Experience of using a CRM/database, events delivery, fundraising, or volunteer management would be advantageous.

Personal Qualities and Skills

·        A great communicator with excellent relationship-building skills.

·        Strong organisational skills and attention to detail.

·        Able to work both independently and collaboratively.

·        Enthusiastic, proactive and able to remain calm under pressure.

·        Excellent written and verbal communication skills.

·        Knowledge of social media and marketing techniques would be beneficial.

Essential for All

·        Commitment to equality, diversity and inclusion.

·        Commitment to the values and objectives of North London Hospice.

·        Commitment to continuous professional development.

·        Enhanced DBS check (role specific).

·        Full UK driving licence (role specific).

Why join us?

By working at North London Hospice you will make a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

This role is a unique opportunity to build a growing corporate partnerships programme with significant potential. You'll join a passionate, supportive fundraising team and play a key role in helping North London Hospice continue providing exceptional care and support to patients and their loved ones.

We offer an attractive package of benefits, designed to support the health and wellbeing of everyone who works with us. In addition, we also offer comprehensive and unique learning development opportunities designed to give you the tools you need to succeed in your career at the hospice, whilst helping you to develop and achieve personal and professional growth.

If you're looking for a role where you can combine strategic thinking, relationship building and commercial expertise to create meaningful impact, we'd love to hear from you.

North London Hospice is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. If you require any reasonable adjustments to support you during the application or recruitment process, please get in touch