Insight & Belonging Coordinator

The Insight and Belonging Coordinator leads the coordination of student insight activity across Liverpool John Moores Student’s Union (JMSU) ensuring that student feedback meaningfully informs organisational priorities, institutional change, and the continuous enhancement of the student experience.

The role places a strong emphasis on fostering a sense of belonging, alongside advancing equity, student success, and positive outcomes across diverse student communities.

The role strengthens JMSU’s evidence-led approach to representation, access, participation, and student success by coordinating major survey activity, championing institutional insight, and translating data into clear, actionable recommendations aligned with:

• Teaching Excellence Framework (TEF) priorities

• Access and Participation Plan (APP)

• High Quality Teaching Framework

• LJMU’s National Student Survey objectives

• Diversity & Inclusion priorities

A core element of the role is ensuring insight captures the experiences and outcomes of students from underrepresented groups, particularly in relation to access, continuation, attainment, and progression, supporting targeted interventions across the student lifecycle.

Working closely with elected officers, staff, students, and LJMU stakeholders, the role supports effective representation, contributes to quality enhancement processes, and ensures the student voice is embedded across key institutional priorities relating to student experience, equity, and success.

You’ll be skilled at collecting, analysing and interpreting data, with the ability to spot patterns, identify key themes and turn insight into clear, practical recommendations that can improve the student experience. You’ll enjoy listening to students, engaging different groups and making sure less-heard voices are reflected in our work. Organised, thoughtful and inclusive in your approach, you’ll be able to build positive relationships with colleagues, Student Officers and university partners, while bringing strong attention to detail, good judgement and a belief that insight should lead to meaningful action.