Office Administrator Jobs

Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.

As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to diaster hit and vulnerable communities such as Sudan and Gaza.

Your responsibilites will include:

• ​Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
• Preparing shipping documentation
• Ensuring shipping files are accurate and kept up to date
• Communicating regularly with our donor companies and receiving NGO partners
• Updating offers on our management system

Who you are:

- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Adaptable and can meet competing priorities, deadlines and tagets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure 
- Commited to upholding IHP's Christian ethos and values

For further details regarding responsibilities and person specification, please see the job description.

About IHP

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it.  Together these partnerships enable medicines to reach those in need.

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Opportunities to get involved with our EDI working group
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

The IT 1st Line Support Analyst will play a key role in enabling the organisation in fulfilling its goals through providing a best-in-class support service to its employees.

This role will be responsible for the delivery of initial technical support for hardware and software issues and requests, completing system upgrades, onboarding new employees, and maintaining on site AV equipment. In addition, this role will give the opportunity to support a wide range of technologies as well as working on key projects.

As the IT 1st Line Support Analyst has a critical role in supporting the needs of the business, we would be looking for the successful applicant to be in the office 4 days per week.

Main duties and responsibilities of the role:

Provide initial technical support, troubleshoot, escalate.

· Complete initial troubleshooting of all tickets raised with the IT team.

· Document troubleshooting steps and progress and/or call closure details within the ticketing system.

· Appropriately prioritise tickets based on urgency and impact.

· Feedback to wider team on ticket trends or common issues occurring.

· Escalate tickets where appropriate to 2nd Line Support.

· Basic Active Directory administration.

Maintenance and setup of meeting room equipment.

· Complete setup of IT equipment for key meetings.

· Regularly conduct checks of meeting rooms.

· Maintain documentation and “how to” guides on meeting room equipment and setup.

IT inductions and employee onboarding.

· When required, perform IT Induction for new employees.

· Process new starter tickets as per the new starter process.

· Complete setup of new starter hardware, software and user account.

General.

· Assist other members of the IT department in ticket completion and project related tasks.

· Maintain IT hardware and software inventory systems.

· Assist ARUK employees to adhere to IT policies and Security guidelines.

· Fulfil requirements of the Leaver Process.

· Complete desk moves and setup of new desks within head office.

· Maintain printer consumables and stock levels.

· Continuously develop professional knowledge and expertise, to ensure up to date knowledge is relevant to the role.

· Undertake any other relevant duties and projects delegated by the Head of IT, in line with the responsibilities of the post.

What we are looking for:

· Relevant experience in an IT related field

· Knowledge of Windows operating systems and Microsoft Office 365.

· Experience with IT support principles.

· Knowledge of Active Directory.

· Experience in providing 1st Line IT Support.

· Demonstrates initiative.

· Ability to build relationships, strong team player.

· Excellent communicator – able to build rapport and has excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity, an ability to learn and prioritisation skills.

· Ability to explain complex IT information to all stakeholders.

· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement.

· Demonstrates logical thinking; innovative personality; able to see the bigger picture and short/long term vision.

· Strong ethical standards and a high level of personal integrity.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 23rd June 2024, with interviews likely to be held week commencing the 1st July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.

We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.

Within this role, you will support the team with a wide range of tasks including:

• Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
• Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
• Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
• Record supporter information on the Raisers Edge database accurately.
• Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
• Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
• Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
• Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.

What are we looking for?

• Good interpersonal and communication skills (verbal and written).
• Ability to prioritise own workload effectively.
• Good attention to detail.
• Team player.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:  Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
• Ability to work in part of a team and collaborate with others.
• Keen eye for accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

Permanent / 14 hours per week

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Company Description

We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.

Team

ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.

Position

What you’ll do (key responsibilities)

The Research Intern will primarily support the Senior Research Manager in updating, maintaining, and further developing a database tracking climate-related commitments made by the largest European banks. The commitments that we currently track include banks’ fossil fuel policies and emission reduction targets. The banking tracker is a critical source of information with multiple use cases: data collection for the banking survey and other research reports, engagement with banks and investors, and ability to respond quickly to announcements and media queries. The banking tracker was initially developed in 2021 to address specific research-related needs but has rapidly grown in size, in line with the scope of our banking research. Its use cases have also evolved in line with campaigning activities, and researchers aim to update it on an ongoing basis (e.g. when a bank makes a new commitment). Maintaining the database mobilises significant resources and further developments are needed to unlock the intended efficiencies and economies of scale across various use cases. The database is currently hosted in Excel and we are exploring alternative database management systems. The Research Intern will primarily support this effort during a 12-month internship.

In close collaboration with banking researchers, the Research Intern will contribute to the following tasks:

• Streamlining the structure of our internalbanking tracker (currently in Excel) and data collection process to ensure updates are made in a consistent manner across banks and themes (e.g. decarbonisation targets, sector policies such as fossil fuel policies).
• Developing our banking tracker to include new research themes (e.g. green finance targets).
• Integrating our banking tracker into the research process for banking surveys, ensuring that data can feed into survey questionnaires and scoring sheets.
• Strengthening the environment and infrastructure of the database to address performance issues and minimise operational errors.
• Reviewing banks’ sustainability disclosures and updating the banking tracker accordingly.

We are keen for the Research Intern to get exposure to all areas of ShareAction’s banks workstream. Depending on the team needs, the intern might be asked to:

• Support the Senior Campaigns Officer review resolutions paperwork.
• Contribute to the development of research positions that will inform the contents of our next banking survey and the more systematic consideration of climate justice concerns into our work.
• Provide ad-hoc admin and team support.

Requirements

What you’ll bring to the team

Essential

• Strong interest in climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Strong interest in data analytics and/or data management.
• Proficiency in using Microsoft Excel and comfortable using common features of Microsoft Outlook and Microsoft Word.
• Attention to detail and a commitment to accuracy.
• Good communication skills, both written and verbal.
• Team player willing to support and learn from colleagues.

Desirable

• Experience using data management software or programming languages (e.g., SQL, Python) or willingness to quickly expand on foundational knowledge.
• High-level understanding of products and services offered by banks to retail and corporate clients.

What we will do for you

Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.

ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.

• You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
• You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
• You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
• You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
• We have yearly objective setting to ensure that you are receiving the support you require.
• All our roles are subject to a settling in period which will give you very supportive start to your journey with us.

Other information

Contract type: 12-month fixed contract

Who it reports to: Senior Research Manager

Salary: £23,933 + 8% pension contribution

Deadline for applications: 9am on Monday 24th June

Interview dates: The first round of interviews will take place from 8th to 11th July. The second round of interviews will take place from 24th to 26th July. We are willing to demonstrate flexibility for the right candidate. Any offer is subject to funding being secured.

ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.

We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).

Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.

ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.

Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.

Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Signalise Co-op Booking Coordinator

Friendly, professional, enthusiastic and dedicated to social values? We need you! 

£23,400 - 25,900k per annum (pro rata) depending on experience (plus London weighting if applicable). 

30 - 37.5 hours Monday - Friday, with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours). Home based with quarterly face-to-face team meetings and occassional office visits. We are looking for someone who can ideally work 5 days per week but will consider 4 days for the right candidate.

Signalise is a platform co-op providing British Sign Language (BSL) Interpreters. We have an exciting opportunity for a Coordinator to join our dynamic and supportive team. You will work closely with our Communication Services Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.

Responsibilities will include coordinating the provision of communication professionals for Deaf/Hard of Hearing people across the North West for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment,  legal settings etc). Accepting and making calls. Dealing with bookings and general enquiries in a fast-paced environment. Supporting marketing and business development and communicating to members and external stakeholders. Supporting other staff where necessary. 

Requirements: 

• Excellent customer service skills and comfortable in a client-facing role

• Strong organisational skills and attention to detail

• Ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively

• Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications

• Excellent communication skills (written and verbal)

• Ability to follow processes and develop these where needed

• Problem solving skills and the ability to think outside the box

• Ability to work autonomously, yet with full support from management

Desirable: 

• Knowledge of BSL interpreting and other communication support provisions e.g. lip speaker, deafblind interpreting communication support

• BSL skills to level 3

• Understanding of Deaf community members communication needs

• Understanding of Deaf culture

• Experience of co-operatives

Our co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. As an employee you can become a member and have a say in how the business is run. We are keen to receive applications from members of the Deaf community. Annual leave is 30 days (including public holidays) with an additional day off for your birthday! 

Location: mainly home-based/remote with occasional visits to the office and events to attend. 

Additional requirements:

• You must have a private place to work due to dealing with sensitive information 

• You must have a stable internet connection

• You must have the right to work in the UK

We are looking for a skilled admin and people orientated person to support our two Joint CEOs (JCEOs) on the journey to further Cardboard Citizens’ ambitions as a dynamic, flexible and forward-thinking social justice charity and theatre company, working with people who have experience of homelessness and poverty or inequity.

This role works to support the Executive Director / JCEO primarily, with some diary support given to the Artistic Director / JCEO. The main focus will be to support governance, finance, fundraising, operations and general management of Cardboard Citizens. You will be someone who places value on systems, admin and infrastructure as the key ingredients that help to support the executive team to achieve success in their roles. You will also have experience in building robust relationships with a variety of stakeholders and enjoy being part of a great team.

The role involves being the first point of contact for a wide range of enquirers and supporters, assisting with the implementation of a regular giving strategy and supporting donor communications and retention.  Day to day task will include ensuring accurate records on the Development database, supporting the work of Alumni with a range of events and promoting the work of the Development Office with the use of social media.

The ideal candidate will be a confident communicator with excellent interpersonal skills in order to effectively nurture relationships with a range of external contacts.   

This post is a varied and busy role and will require someone who is highly organised, has proven ICT skills ideally with some knowledge of CRM systems, and is willing to deal with a variety of tasks with a ‘can do’ and flexible approach to work.  Previous experience of working in fundraising ideally within the education or charity sector would be an advantage.

Salary: Competitive salary discussed at interview.

Hours: 8.30 to 4.30 Monday to Friday on an all year contract.

Annual leave: 5.6 weeks per year including Bank Holidays

This role is fixed term for one year in the first instance.

Closing date: Applications should arrive no later than 9.00 a.m. on Monday 17th June 2024.  Interviews are planned for week commencing 24th June 2024.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Keyworker

Salary:             £26,000 - £32,000 

Location:         Stratford

Contract:         Fixed Term Contract (until March 2025)

Hours p/w    35hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Keyworker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London area.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

• Closing Date for Applications: Sunday 23rd June 23:30PM
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  

We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

AIM OF ROLE:
The aim of the requalification caseworker is to work with clients that apply to our requalification, loan and employment programme. This includes processing loan applications and conducting loan interviews, loan administration, client casework and supporting relationships with professional bodies. You will develop learning plans, attend sector-specific events, network to build a robust toolbox of support for clients, research pathways and offer advice and guidance to prospective clients, current clients and other programmes within RefuAid.

KEY RESPONSIBILITIES:
● Casework; directly working with clients from loan application to loan repayment - conducting check-ins and supporting clients with re-qualification, loan and other related issues.
● Casework; ensuring clients are well supported and signposting or referring to support services where required.
● Providing guidance and career advice - overlooking CVs, supporting job interview preparation and searches, sending tailored resources, writing references and signposting.
● Meeting clients face to face whether in the office or visiting loan and re-qualification recipients all over the UK - this can be a mixture of London-based and national.
● Researching suitable employment and education pathways - outreaching to professional bodies and employers to ask for sector-specific advice where necessary, creating new relationships with as-of-yet unexplored fields.
● Working with the requalification lead to assess loan applications using a character-based model.
● Processing loans and travel payments to clients.
● Working closely with the loan administrator to ensure a seamless journey from initial application to full repayment - contacting our loan administrators where necessary.
● Supporting relationships with professional bodies.
● Working closely with all other RefuAid programmes to ensure holistic support for clients and supporting a streamlined referral process.
● Ensuring that all information is recorded accurately and that databases remain up to date.
● Attending sector-specific events to raise awareness of our work, and following the strategy to best-support RefuAid’s clients.
● Using initiative to be creative in forging new ways to support clients.

SKILLS, EXPERIENCE AND ATTRIBUTES:
● Good administrative, case management and time management skills.
● Highly organised, an analytical thinker who is diligent with good attention to detail.
● Enthusiastic and proactive in finding new ways to support forcibly displaced people re-enter their professions in the UK.
● Able to forge new relationships with a variety of stakeholders.
● Excellent numeracy and communication skills on the telephone, in writing and in person.
● Active listening skills.
● Good IT skills; specifically, Microsoft Office but additional software programs would be an advantage (SalesForce).
● Ability to manage emotionally challenging situations.
● A commitment to understanding the sensitive nature of our work and communication of our work and values.
● An understanding of cultural sensitivity.
● Interest in the importance of long-term solutions amongst refugee-hosting communities.
● A positive attitude; flexible and adaptable. Able to work well under pressure and use skills and knowledge to think on your feet.
● Collaborative team player who will get involved in whatever needs to be done to achieve the aims of RefuAid.

WHAT WE OFFER:
● A generous time-off allowance
● Perks programme which offers discounted cinema tickets, travel, and retail.
● Flexible working.
● Reimbursement of all meals, travel and accommodation when working away.
● Team socials.
● Salary increases in line with performance reviews.

Salary: £29,489 starting salary (salary range will increase to a max £32,148 via the length of service) per annum plus £4,190 Inner London Weighting.

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks) – flexible working requests will be considered.

Location: London Office. UK-based hybrid working is possible but the candidate will be required to be in the London office at least two days per week.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the role

This is an exciting opportunity for a committed and skilled individual to join our fast-paced and award-winning Fundraising and Brand Team. Refugee Action is currently growing and diversifying our income.

Through successful acquisition programmes, the team’s supporter base and income are steadily increasing and we are looking for a someone to assist with data and supporter care. The role will sit within the Data & Insight Team but will work very closely with Public Fundraising, as well as working across the team supporting our Major Partnerships and Digital teams.

We are passionate and prioritise professional development and provide relevant support to ensure progression.

This will be an opportunity for you to utilise existing skills but also develop and learn new ones by working closely with the Data and Insight Officer on all aspects of our supporter data from donation processing to imports and data cleaning.

The role will help deliver excellent supporter experience by working alongside our Supporter Care Coordinator. Through verbal and written communications, you will develop strong relationships with Refugee Action’s supporters and help to develop their loyalty to our organisation.

Finally, you will play a role in embedding Refugee Action’s aims to empower people with lived experience and commitment to anti-racist practice across all activity.

To succeed in the role, you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile and racialised border regime impacts on those affected by it.
• Experience of using Excel (including creating charts and tables) and databases (for example, Raisers Edge) to enter data.
• Ability to record information accurately and confidentially with very good attention to detail.
• Ability to manage multiple priorities at the same time, demonstrating flexibility and commitment to deliver to agreed schedule.
• Good spoken and written English skills with experience in providing supporter or customer care.
• Experience in, or ability to work in an office environment, setting up and maintaining effective administrative systems.
• Ability to work effectively as part of a team as well as on your own.
• Passion to pursue a career in fundraising.

Those with lived experience as a refugee are particularly encouraged to apply.

Closing date: Monday 1st July 2024

Interviews: Tuesday 16th July 2024 (on Zoom)

 Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

About You.

Are you a passionate advocate, ensuring those you work with can access the right support and entitlements?

Do you understand the rights of those recently arrived in the UK through both asylum and resettlement routes regarding benefits, healthcare, schooling, and housing?

Are you committed to empowerment, recognising the importance it plays in the lives of refugees as they rebuild their lives?

Are you comfortable travelling across the region to support families as they integrate in their local community?

Are you an excellent planner, able to work to tight deadlines, whilst being comfortable with change and flexibility?

Are you committed to standing alongside refugees, providing welcome and support as they rebuild their lives as well as listening and learning from those who remain resilient in the face of great difficulty?

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practice in order to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

We are looking for a new team member who can provide support to refugee families across Lincolnshire. Due to the nature of the work, you would need to hold a full UK driving licence, have access to a car, and be willing to travel to visit families, as well as attend team meetings in Derby.

Purpose of the role:

Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support working on the refugee resettlement scheme.

Refugee resettlement takes place across Derbyshire and Lincolnshire. Over the past 7 years, Upbeat Communities has welcomed and played a key part in the resettlement of Syrian refugees in partnership with local authorities in both counties. This role has included supporting families to apply for universal credit and set up bank accounts, registering with GPs and local schools in addition to integrating into their local community. Since the summer of 2021, we have taken on responsibility for the resettlement of Afghan families in both regions.

This role requires working within a fast-paced and dynamic environment to manage a caseload of participants' families, with a lot of travel across the county of Lincolnshire. Areas covered could including Sleaford, Bourne, Spalding, Skegness, Boston.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

• Support the arrival and welcome of refugees and evacuees being resettled through initial reception and orientation.
• Promote the integration and independence of all those arriving through the Resettlement schemes. 
• Provide advice and support to individuals on benefits, housing, health, education, employment, and any other appropriate services required as part of the resettlement process; through home visits, outreach sessions, and attending appointments.
• Accompany individuals and families to appointments as required e.g. opticians, dentists.
• Encourage and support families to engage in community activities, and work towards integration and independence.
• Develop and maintain a supportive and empowering relationships founded on mutual respect, trust and the strengths of individuals.
• Communicate information to participants clearly and promptly, through the use of interpreters where required.
• Liaise with local authorities, housing providers, GPs, schools, and other relevant statutory services to ensure smooth referral, registration, and updates.
• Develop and maintain positive working relationships with external stakeholders to facilitate access to mainstream services for those in the scheme, to promote integration and independence.
• Engage with local voluntary and community sector organisations and networks to promote a culture of welcome and support for all participants.
• Deliver awareness sessions about the resettlement scheme and the needs of those being resettled, to a range of stakeholders and interested parties.
• Contribute to the review and development of the resettlement scheme.
• Carry out monitoring and evaluation processes as appropriate.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
 

Qualifications & Experience

Essential

• At least 1 years’ experience of working directly with refugees (or vulnerable clients) in a support setting, providing advice, information, and guidance on a range of issues including benefits, housing, health services, education, and employment.
• Knowledge and understanding of the needs and experiences of asylum seekers refugees newly arrived in the UK.
• Experience of working with people from different cultures and backgrounds and an understanding of cultural diversity, equal opportunities.
• Knowledge and understanding of the roles that empowerment and independence play in the integration of refugees.
• Good spoken and written English, with the ability to communicate to participants and external agencies.

 Desirable

• Ability to speak a second language relevant to the refugee communities we work with (e.g. Arabic, Dari, Farsi, French, Pashtu, Sorani, Spanish, Tigrinya).
• Experience of delivering training or awareness sessions to a range of different audiences.
• Experience of working with families and children.

Skills & Attributes

Essential

• The ability to clearly communicate complex information to individuals who may be in a distressed or anxious state.
• Confidence and skills to negotiate on behalf of participants with service providers from both the statutory and voluntary sectors.
• An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with.
• Ability to work effectively with interpreters.
• Ability to communicate with stakeholders and partner organisations.
• Ability to plan and manage your own workload.
• Commitment to some evening and weekend work.
• Willingness to travel across Lincolnshire and to Derby city (main base)
• A team player with a helpful serving attitude and a positive disposition.
• Good administration skills and competence in using email and Microsoft Office (Word, Excel).
• Commitment to demonstrate and participate in Upbeat Communities’ ethos and values.
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

What we offer as an Employer

• Annual team retreat to recharge, re-envision and build relationships across the team.
• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Regular support and supervision.
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution) 

Policy Officer at Forces in Mind Trust

Do you want to support former Service personnel and their families to have a successful and fulfilling transition into civilian life?  Do you want to help shape policy and influence decision makers to deliver this? Would you like to be part of a small but dedicated team?  If so, then join Forces in Mind Trust (FiMT) as our Policy Officer.

We are looking for a highly motivated person to join our team to help ensure that our evidence base can have a significant impact and improve outcomes for the Armed Forces community.

About FiMT

We were founded in 2011 with a £35 million endowment from the National Lottery Community Fund to improve transition to civilian life for Service leavers and their families.  Our mission is to enable a successful and sustainable transition to civilian life and we provide an evidence base that will influence and underpin effective policy making and practice.  We then look to leverage this evidence to effect positive change.

About the role

You will work as part of the Policy, Influencing and Evaluation team to positively influence policy makers and service providers.

Make a tangible difference:

• Help the delivery of impactful policy initiatives to address the needs of ex-Service personnel and their families.
• Drive evidence-based influencing: leverage FiMT's robust research to inform policy and secure positive change.
• Cultivate strategic relationships: build strong connections with policymakers and stakeholders to amplify FiMT's mission.

We seek a skilled professional with:

• Demonstrated understanding of policy development and implementation with strong analytical skills.
• Exceptional written and verbal communication to clearly convey complex policy issues.
• Proven ability to manage multiple projects efficiently and deliver within deadlines.
• Thrive in a team environment and foster a culture of open communication.
• An interest in supporting the Armed Forces community.

What do we offer?

• Salary of £38,771 to £40,049, depending on experience
• Competitive benefits package, including health screening programme and group pension plan
• Hybrid working (London office with flexibility)
• 30 days leave plus Bank Holidays
• Additional paid leave for reservists and volunteering opportunities
• Supportive team environment

Are you ready to make a lasting impact?

Join us and be part of shaping a better future for our Armed Forces community. Submit your application by midnight on Monday 24 June 2024. 

For full details and information on how to apply see the attached Job Description. 

Interviews will take place on Monday 15 July at Mountbarrow House, London.

Due to the significant number of applications received for posts, we will only be able to provide feedback for those candidates who are invited to interview.

Forces in Mind Trust is an equal opportunities employer.

Want to make your community a better place?

Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to grow in confidence and experience?

Oasis Community Hub East Southampton are recruiting for an experienced team leader to work alongside our Strategic Community Development Lead and the youth and community hub team in East Southampton.  This positive, adaptable and talented leader will help us to strengthen, sustain and grow our range of youth and community programmes.

The role will encompass integrated community and youth support activities. Leading a small and passionate team of employees and volunteers to develop the use of the Harefield Hub space and deliver youth provision and the food pantry. The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Working together with the Strategic Community Development Lead you will also be part of the Oasis Community development across Southampton.

Key responsibilities will be:

· To build positive and supportive working partnerships with the local community, supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.

· To work with the Strategic Community Development Lead to create a plan to deliver joined up services that address the needs of the local neighbourhood, including community projects, holiday provision, and volunteer, family and youth support.

· Provide leadership and line management to, the youth project and the pantry leads, building a positive and well-functioning team that models the Oasis ethos and values. Supporting them in the day to day running and development of these projects.

· Lead on all aspects of the day-to-day administration and supervision of a team of volunteers and their activities, developing and inspiring them to develop best possible practice to meet the needs of the local Hub deploying volunteers’ strengths and acting as an authentic role model.

The successful post holder must have:

· Self-motivation, resilience, with excellent organisational and inter-personal skills.

· Successful experience of working with parents / carers (voluntary or paid work)

· Proven experience of community development and working with young people.

· Experience working with challenging behaviours and attitudes.

· Knowledge of safeguarding practices and health and safety.

This is an exciting opportunity to be part of a growing team, working in a community and education setting.  As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

Click "Apply" on this page, or go to the Oasis UK charity website to find out where to email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages, must address the following question:

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am on Monday 1st July 2024.

Interviews will take place in Southampton on 11th July 2024.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis Hub East Southampton

Full-time hours

Permanent Contract

Salary: £29,319 per annum

Oasis supports Equal Opportunities.  Registered Charity No. 1163889