Office Manager Jobs

An exciting opportunity has arisen in East Sussex for a highly motivated and committed Family Worker to build on a well-established commissioned service.   

About the Role:  

Kinship is the leading kinship care charity in England and Wales. We work with all kinship carers – the grandparents, siblings, aunts, uncles, and family friends who are caring for children when their parents can’t.  

We’re seeking an experienced Family Worker who is passionate about supporting kinship carers to get the right support at the right time. We are looking for someone who has the interpersonal and partnership skills to perform their role sensitively and creatively while also meeting reporting and impact requirements. The successful candidate will work collaboratively with East Sussex County Council and will share their ambition to support families to keep their children safe through support, advice and guidance.

You’ll be delivering our Kinship Connected programme offering support to special guardians and other kinship carers, providing emotional and practical support to carers in their homes and in the community over a six-month intervention cycle. You’ll also connect them with other kinship carers through peer support groups, as well as supporting to unlock community assets.   

This is a role where you’ll need to have strong boundaries and personal resilience – which we’ll also support through development and reflective practice. 

Key responsibilities include:

• Practical and emotional support to kinship carers virtually or in-person in their home or community.
• Signposting or referring to relevant national and local services.
• Liaising with other professionals and organisations.
• Attending professional meetings when the carer needs extra support (e.g. CIN. CP, family group conference, school meetings).
• Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.

Key Dates:

• Application Deadline:       8am on 27 May 2024
• First Interview:                 w/c 3 June 2024
• Second Interview:            TBC

The application process:

We will ask you for your CV and to respond to the following six questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. You will have 250 words per answer.

1. a) Why you want to work for Kinship as a Project Worker in the Programmes Team;  b) How your skills and experience make you well suited for this role?
2. A big part of this role is face-to-face outreach and community engagement - how would you approach this?  Can you give an example of approaches you have used when delivering tailored support to families?
3. What are some of the challenges of delivering group-based support for kinship families? How would you mitigate those challenges to create a safe, inclusive space for kinship carers in East Sussex?
4. This is a busy and varied role, please explain how you manage casework and prioritise your workload to maintain boundaries in how you work with families in crisis.
5. Can you briefly describe a particularly challenging situation you faced in working within communities and how did you manage the situation? What was the outcome from your actions?
6. Kinship has developed a set of values which are to: Step up; Be bold; Be stronger together; Put people first. Please explain how you would demonstrate these values in this role.

The West Midlands Historic Buildings Trust is seeking to employ a Heritage Assistant for current and future projects led by WMHBT, CoWRBPT, or WBPT. Reporting to the relevant Project Organiser and line managed by the Administrative Manager, the role will support the Trustees of the three Trusts with administration, finance and communications tasks linked to live projects being developed by any of the three Trusts.

This is an exciting opportunity to join a small friendly team, working in a flexible hybrid role, mainly home-based with occasional office-based team sessions at the Trust’s office, attending meetings and events at project locations. The organization you will be joining is an experienced heritage Trust held in high regard, with a successful track record in working with local communities in rescuing historic buildings.

Volunteers and Support Administrator
£21,000 p.a. + benefits
35 hours a week, Monday - Friday
Permanent
100 Berkshire Place, Winnersh, Wokingham RG41 5RD
Closing 6th May at midnight

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

About the role:

As the Volunteers and Support Administrator you will provide efficient administration to our support services and volunteer team. You will also undertake any admin duties involved with running the Colostomy UK office and support other members of the team. You will be answering and re-directing incoming calls on our stoma helpline. You won’t be providing support to callers; however you will need to have an empathetic approach whilst explaining that you will arrange a support call back from one of our volunteers. You will action calls that come through on our admin line and manage our central email inbox, ensuring requests are actioned promptly. You will organise volunteer rotas, help with onboarding our volunteers and organise incoming and outgoing post. The postholder will take minutes at meetings, ensure the office is kept tidy and co-ordinate stock delivery for events and exhibitions.

Our ideal candidate:

The ideal candidate for this position is organized, efficient, and reliable, capable of managing multiple tasks concurrently. They will possess excellent customer care skills, demonstrating a professional and empathetic telephone manner. Attention to detail is vital, along with strong time management abilities. The successful post holder will have effective verbal and written communication skills, coupled with proficiency in Microsoft programs and accurate data entry. While prior administration experience is preferred, it is not mandatory.

Core role responsibilities

• To provide comprehensive administration to our support services and volunteer team, including the rest of the Colostomy UK team. To ensure the smooth running of office operations.
• Answering and re-directing incoming calls on our helpline and admin line, arranging support call backs from our team of volunteers with lived experience.
• Manage the hello@ inbox, ensuring that all requests are actioned in a timely manner.
• Organise the volunteer rotas
• Support our Volunteers Manager with the administration of onboarding, supporting, and training volunteers, including conducting DBS and reference checks.
• Manage our incoming and outgoing post, inclusive of couriers and sending out literature orders.
• Co-ordinating the delivery of event stock for open days/ exhibitions.
• Take minutes at meetings.
• Represent the charity at occasional events and travel for other business purposes

The job pack includes the full job description and person specification.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

·        Increased annual leave allowance based on length of service, up to 30 days 

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).

The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.

The salary is in line with the BITC job framework - minimum of £22,770 per annum regional and £25,875 per annum London office based. 

The location is flexible - across the UK - homebased or based out of a BITC office with a hybrid approach.

The responsibilities include: 

• Undertaking project management, including coordinating the team
• Tracking, monitoring and evaluating engagement with our inclusion campaigns via internal systems including Salesforce and Power BI
• Supporting the team with primary research, literature reviews of secondary sources and analysis of numerical data
• Developing content such as toolkits, factsheets, blogs, slide decks, case studies and other knowledge-based content to support businesses to engage with and implement campaign asks
• Managing internal and external stakeholder relationships
• Managing the Employment and Skills Twitter channels, posting content and driving engagement
• Using your own initiative to anticipate and vary the effort needed to meet internal and external deadlines
• Supporting on all aspects of delivering events, including occasional presenting

The successful candidate must be willing to undertake some travel within the UK, up to once a month.

Closing date - Sunday 19 May 2024 at midnight 

Interviews on Tuesday 28 May 2024 

• Salary: £34,650 - £42,500 gross per annum at 1.0 FTE

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: 1 x permanent with a 6 months probationary period and 2 x fixed-term for 12 months

• Team: UK Legal Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of UK Legal

Safe Passage International (SPI) is recruiting three Immigration Lawyers and/or Immigration Caseworker Supervisors (one permanent, two fixed-term) to join our UK Legal Team. We are looking for enthusiastic, experienced and motivated individuals to join the UK Legal and Arrivals Team in its invaluable and ground-breaking work to ensure that safe routes to sanctuary exist and are accessible for all people seeking asylum.

As an Immigration Lawyer/ Immigration Caseworker Supervisor in the UK Legal Team, you will run a caseload of complex family reunion entry clearance applications and appeals, you will also supervise cases of colleagues and pro bono solicitors and volunteers, if appropriate. You will be supported by colleagues in the UK Legal team and work in close collaboration with colleagues in SPI France and Greece as well as with professionals in relevant external organisations.

You will be determined and committed to delivery high quality legal casework supporting asylum seeking children to reunite with family members in the UK. You will be attentive to detail, flexible, efficient and able to work independently and under supervision as part of a small and dynamic team. You will be eager to contribute to the overall missions and values of Safe Passage International and to work collaboratively with other teams in this international and multi-disciplinary organisation.

We value equity and diversity in our organisation, and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ages, genders, ethnicities, sexual orientations, faiths, disabilities, and marital or pregnancy status. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We are looking for good immigration casework experience, as detailed in the Person Specification. Experience in a similar role is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, please visit the job advert on our wesbite for contact details. 

How do I apply?

For more information on how to apply, please visit our website to reqad the Job Description & Person Specification alongside the How to Apply Guide.

Closing date: Sunday 26th May at 11.59 pm.

Join us in Making a Difference!

Are you passionate about using your marketing and digital skills to uplift communities and create lasting change? If so, YMCA Leicestershire is looking for a dedicated individual to join our team as a Marketing and Digital Content Creator.

Benefits include: A generous 33 days of annual leave, including bank holidays, Birthday Leave, Service Leave, Pension and Health Cash Plan, Company Sick Pay Scheme, Blue Light Discount Card, Free Gym Access and Complimentary Y theatre tickets.

About the role:

As a Marketing and Digital Content Creator, you will play a vital role in elevating YMCA Leicestershire’s brand and engaging our supporters through captivating digital content.

Marketing and communications make an important contribution to the growth and success of the organisation, with impactful stories and campaigns increasing our visibility in the local community.  In 2022 we joined the YMCA national brand, but we’re the same independent local charity. This gives us access to many resources and helps us have a stronger voice on young people’s issues

This new Marketing and Digital Content Creator role will work alongside the Fundraising and Communications Manager and Partnerships and Events Fundraiser. The work is varied with different events and projects arising throughout the year and the team works collaboratively to achieve targets.

Key responsibilities will include:

• Developing and implementing digital plans to grow audience engagement and brand awareness.
• Creating exciting content for campaigns, emails, social media, and our website.
• Coordinating marketing projects and print materials across different service areas.
• Leading digital marketing efforts for fundraising campaigns, including regular giving and tailored communications.
• Maintaining supportive team working and building effective relationships with staff, service users, and supporters

About you

We are looking for someone who is:

• Passionate about the charity sector and committed to understanding YMCA Leicestershire’s work.
• Highly organised with the ability to plan and manage workload independently.
• Experienced in marketing, digital, with strong digital marketing skills.
• Proficient with digital tools and platforms, including social media and Google Analytics.
• A team player with excellent interpersonal skills and the ability to build rapport with diverse stakeholders.

To succeed in the role of Marketing & Digital Content Creator, your key skills will include:

• A recognised formal qualification in Marketing/Digital
• Minimum level 2/GCSE in Maths and English
• Proven & relevant suitable experience in a Marketing/Digital content role
• Strong digital marketing skills, including content creation, scheduling and monitoring. Familiarity with paid digital advertising and social media platforms
• Experience of designing print and digital assets using Adobe Creative Suite, Canva or similar design programmes

Interviews will take place for this role as suitable applications are received and the role may close before the closing date upon a successful candidate being appointed.

Reports to: Clinical Audit Project Manager
Directorate: Practice and Quality
Salary range: £26,001 - 32,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Full-time; fixed-term 10 months

Job Purpose 

Sitting within BSR’s exciting External Affairs & Audit team the Clinical Audit Administrator plays a crucial role in supporting the on-going work of the National Early Inflammatory Arthritis Audit (NEIAA) to gather evidence and drive up the quality of care for patients living with inflammatory arthritis. With touch points across the Rheumatology community, the NHS and health regulators, the NEIAA project is an essential tool in achieving this part of our five-year strategy. At a busy and important time for the NEIAA project this is a fantastic opportunity for those looking to develop their organisational, project management and stakeholder relation skills as we work towards producing our 6th ‘State of the Nation’ report and securing an extension of the Audit contract. 

Main responsibilities

• To provide administrative support to the NEIAA project manager such as setting up business processes, engaging with stakeholders and managing the audit mailbox as the first point of contact.
• Liaise with the governance groups for the audit project and assist with the coordination of NEIAA meetings by preparing agendas, taking minutes, and undertaking follow-up actions.
• To assist in the development of communications around the NEIAA project including with the Annual Report.
• Work closely with the Project Manager to encourage participation with the audit from Trusts and Health Boards.
• To support the project manager in the planning and smooth running of the NEIAA project plan.
• To maintain high standards of confidentiality and information governance across all aspects of data collection and storage.

Person Specification

Experience  

1. Demonstrable administrative experience from work, study or other areas of life
2. Experience working constructively with stakeholders
3. Experience supporting small project teams with minute writing & following up on actions
4. Using information technology - Microsoft Office (Outlook, Word, Excel, Sharepoint) 
5. Experience in general administrative procedures such as organising meetings and diary management  

Skills and Abilities  

1. Excellent organisational skills  
2. Accuracy, diligence and attention to detail 
3. Ability to prioritise, manage own workload & work to deadlines 
4. Ability to work without close supervision 
5. Excellent written and oral communication skills
6. Committed team player

Inclusion and Diversity
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Benefits of working at BSR

We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:

Wellbeing: 

• Free period products in our office
• Free flu vaccinations 
• Mental Health First Aiders 
• BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to 
• Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA 
• WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources 
• Our enhanced sick pay offer is: 
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay 
  • After two years’ service: 12 weeks full pay and 12 weeks half pay 
• We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day. 

Time-based: 

• We offer 30 days annual leave in addition to bank holidays 
• All staff can request sabbaticals at any point, which are considered on a case-by-case basis 
• We also offer an extra day for moving house 
• Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days) 
• We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days

Learning and development

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.

Financial: 

• We offer a performance related pay incentive scheme 
• Income protection scheme 
• You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total). 
• Our life assurance policy pays three times your basic salary 
• Interest free season ticket loans 
• Ride-to-work scheme 
• Interest-free loan scheme 
• We also provide generous enhancements within our parental and family leave policies. 
  • Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate. 
  • Our paternity leave offer is 6 weeks at full pay. 

Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as a Recovery Practitioner. This is a full-time permanent position, working Monday to Friday with additional monthly on-call duties. In return, you will receive a salary of £30,759 per annum, be enrolled into our staff health and wellbeing plan, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding. 

If you were working for us, here are some of the things you would have done last week:

1. Programme Delivery: You would have taken the lead in planning and delivering our in-house programme that is designed to help our men break free from destructive cycles of behaviour.
2. Keywork Support: Your compassionate, well-boundaried approach towards the men you keywork would have supported them in their journey through early recovery and back into society.
3. Families Liaison: You would have helped forge strong, lasting connections with residents and their families. 

What we are looking for

• Someone who is skilled in delivering a person-centred and trauma-informed approach to their work
• NVQ Level 3 in Health & Social Care or equivalent.
• Provable experience of working with men recovering from addiction.
• Experience in facilitating groups that focus on behavioural change, addiction and other recovery-related activities.
• Excellent communication skills and an understanding of Customer Relationship Management systems (such as Salesforce).

What you can expect from us

• A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement.
• 25 days annual leave, plus Bank Holidays.
• A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary.
• Staff Health Plan that includes insurance and wellbeing packages.

Why Nehemiah?

• Make a direct impact on the lives of those in need and bring positive change to the local community.
• Work with a passionate and talented team committed to our mission.
• Benefit from opportunities for skill development, leadership growth, and career advancement.
• Experience a culture that values innovation and always looks to refine our best practice.

To be considered please submit a CV and Supporting Statement/Expression of Interest

Interviews will be conducted on a rolling basis

This post will require an Enhanced DBS check to be processed for the successful applicant 

This is an exciting opportunity for someone with a passion for digital communications and creating engaging content for digital and social platforms. We are looking for someone with excellent communication and implementation skills, who will enjoy being creative and using their expertise to enhance SAT-7 UK digital communications.  The role is based in Chippenham but flexible working options are available.(We will be open to discuss increased hours during a maternity cover period of May – December 2024.)

The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media. 

KEY RESPONSIBILITIES

Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.

Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.

Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, social media and other digital marketing platforms. 

Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.

Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.

GENERAL RESPONSIBILITIES

• In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
• Use Customer Relationship Management systems to ensure efficient and secure storage of information.
• Assist members of the team in responding appropriately to communications from supporters and other organisations.
• Liaise with SAT-7 staff from other offices to share ideas and resources.
• Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
• At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.

Please see the Application Pack and apply via the SAT-7 UK website.

We are working with One Small Thing, who are looking for an experienced Finance Assistant to join their busy, collaborative team. Initially part time this role could grow to full time as the organisation expands.

One Small Thing has a commitment to systemic change for women and their children in the justice system, which has inspired them to build Hope Street, a brand-new, purpose-built residential community-based service, designed in collaboration with women, for justice-involved women and their children in Hampshire, and offering them access to education, practical and therapeutic support in safe, respectful trusting environment.

This is a great opportunity to be part of a brand-new team working closely to bring this new and exciting provision to life, and a vital role providing essential administrative support to the finance team, the facilities team as well as office management support across the wider team.

With previous experience in a busy office environment, your experience will include:

· Purchase requisition, purchase orders and invoicing, reconciliation of supplier statements, bank reconciliation and preparing journals, payroll support expenses and preferred supplier account set up.

· Rent management including documenting resident moves and posting receipts paid by local authorities.

· Managing office supplies, and provision of facilities support in line with relevant Health & safety standards.

· Excellent communication skills and an ability to work under pressure and to tight deadlines, you will be able to manage a varied workload and prioritise activities and responses in order of importance.

· A knowledge and understanding of the Data Protection Act 2018 and GDPR Regulations 2018 to ensure the appropriate management of personal and sensitive personal data.

· An understanding of trauma and its long-term effects on a person’s behaviours, self-esteem, confidence, and ability to trust others, plus knowledge and understanding of the Health and Safety at Work Act 1974.

This is an exciting opportunity for an organised Finance Assistant who has exceptional IT skills including databases, excellent Microsoft Word, Excel and PowerPoint experience and ideally with case management systems for data and outcome recording, you will have outstanding attention to detail and accurate record keeping.

Please note that there is a requirement for a DBS check for this role at Enhanced with Barred check level.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 29th May 2024, please apply without delay to avoid disappointment

First Interviews will be held on 3rd and 4th June 2024

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Main Role & Responsibilities

The post holder will be an active member of our programmes team and will work across our portfolio of programmes.

They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.

The Role

At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.

This role is for someone who can support the Finance Systems Manager and Finance Systems Analyst to provide robust, reliable finance systems and applications for use by the organisation, ensuring the security and integrity of all financial data held. This role contributes to the Finance Systems Team vision to support and encourage an environment of continuous improvement. You will be responsible for routine tasks and the first point of contact in the team for non-Finance users’ support queries.

The Responsibilities

• Process regular Supplier updates following the completion of the Supplier Engagement Process
• Process regular Project and Cost Centre updates following the completion of the Project Maker App
• Produce Supplier reports to the teams for their action
• Process regular updates to the financial software (Dimensions) for the Financial Controllers (referred to as Mtab updates) and linking to the Power Apps for each Entity
• Checking, refreshing and syncing App Libraries – Checking that automated scripts have run and initiating others that are not covered by automation or other routine tasks
• Data cleansing associated with the above processes and other datasets
• Monitoring and triaging user support requests
• Diagnosing user support requests, allocating them to correct tasks and monitoring progress where needed.
• Monitoring and updating approval routes, financial data, supplier records, and SharePoint documents
• Setting up and maintaining users in the finance systems and applications
• Assisting users in navigating the finances systems and applications
• Training users in the finance induction and for ad hoc needs
• Provide support to the Processing Team with pay run queries and other controls
• Provide support to the Reporting Team (for example, journal processing, fixing reporting issues) as agreed with your line manager
• Assist the Finance Systems Team in tidying up SharePoint folders and structures
• Produce procedures in an accessible format for new staff in the Finance Team and for users outside of Finance
• Support the Finance Systems Manager in the administration and maintenance of all existing finance systems, processes, and online tools/applications
• Responsible under the supervision of the Finance Systems Manager for the management of financial data and its integrity
• Any adhoc or project related tasks requested by the Finance Systems Manager

The Right Candidate

• Excellent written and spoken communication skills in calls, emails and in person
• Strong analytical and numerical skills
• Good Excel skills
• Good Outlook and Microsoft Word skills
• A working knowledge of SharePoint and Office 365
• Experience with IT systems in a working environment for at least 2 years
• Educated to degree level
• Aptitude to learn new IT skills
• Accuracy and attention to detail
• Customer service oriented
• A team player
• Willing to take responsibility for specific tasks
• Ability to grasp and build on new concepts quickly

Working environment

We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.

We are seeking a Fundraising Assistant at York Minster Fund for an initial fixed term contract of 12 months, commencing summer 2024. This part time, flexible role will support our team in administrative and fundraising tasks across a range of exciting activities and events, helping to raise funds for the Minster’s ongoing work.

Our ideal candidate will be a positive, enthusiastic and confident communicator across different groups of people and keen to gain experience across projects and events. We are looking for someone with some demonstrable customer service/administrative/business experience and sound IT skills; as well as an enquiring mindset with a willingness to learn about the fascinating world of philanthropy, fundraising and conservation. 

York Minster Fund is the lead fundraising partner for York Minster. We are an independent organisation, with a separate board of Trustees, who work closely with colleagues across the Cathedral to secure income for a number of much needed projects and programmes of work. Established in 1967, as an emergency response to an urgent restoration project, we secure funds from charitable foundations, major and corporate donors, legacy donors, individuals and events. 

Our funds provide much needed income for a wide range of projects, including the fabric and repair of the iconic Minster itself, the training of apprentices in traditional heritage crafts and strategic initiatives such as the realisation of the Minster's new international Centre of Excellence for Heritage Skills and Estate Management. 

In the last year we have built on existing strong fundraising relationships and techniques to explore new ways of engaging donors and digital audiences and this is an exciting time to join the Fund as we move forward on a number of major projects. As part of our small but highly experienced team, no two days are the same and the role could see you supporting with many different projects and tasks including donor events administration and delivery, correspondence and research.

There is some flexibility for home working, but we do need regular office attendance for this role in York.