Knowledge management officer jobs
Robertson Bell is pleased to be supporting NSPCC in their search for a Financial Accounting & Control Manager to join their Finance & Procurement team on a permanent basis. NSPCC are the UK’s leading children’s charity, committed to ending cruelty to children and ensuring every childhood is safe and supported. They have been working to protect children for over 100 years, providing services, advice, and campaigning for change.
The Financial Accounting & Control Manager will report into the Head of Central Finance and lead a team of four, overseeing primary ledgers, balance sheet reconciliations, statutory accounts production, tax compliance, and treasury management. The postholder will be responsible for ensuring operational effectiveness and technical compliance across financial processes, while providing high-quality financial advice and guidance to colleagues across the organisation.
The organisation:
From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.
The key duties of this Financial Accounting & Control Manager will be:
- Lead the production of consolidated statutory accounts for NSPCC and its subsidiaries, ensuring compliance with SORP and accounting standards.
- Implement, monitor, and enforce internal financial controls to ensure integrity of ledger and reporting.
- Manage VAT, direct tax, and corporate tax compliance, including planning, returns, and negotiations with HMRC.
- Oversee cash flow monitoring and treasury management, including investment and banking relationships.
- Critically evaluate and improve financial processes, documenting procedures and ensuring adherence across the team.
- Manage month-end and year-end close processes, balance sheet reconciliations, and financial reporting.
- Lead and develop a team of Financial Accountants and Finance Officers, ensuring workload management and staff development.
The successful candidate will have:
- A CCAB-qualified accountancy qualification with experience in a complex financial environment.
- Experience producing consolidated statutory accounts and managing external audits, ideally within the charity sector.
- Proven experience in implementing, documenting, and enforcing financial controls.
- Experience managing, developing, and motivating a small team.
- Strong attention to detail, excellent communication skills, and the ability to convey financial information to non-finance colleagues.
- A proactive and solution-focused approach with experience of process improvement and compliance initiatives.
By joining NSPCC, you will have the opportunity to work for an influential organisation making a real difference to children’s lives.
This role will be based out of their offices near Liverpool Street, with two days per week required in the office and the remaining days remote. The salary on offer is £53,623 to £62,629 plus £3,366 London Weighting Allowance. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!
Salary: £45,732 - £50,614
Contract: 12-month FTC
Location: UK Hybrid (2 days/week in office in either London, Edinburgh, Cardiff or Warrington)
Closing date: 31 December
Benefits: Generous annual leave, employee assistance programme, flexible working arrangements.
We have an exciting opportunity for a Senior New Business Development Officer to join a bold and innovative initiative that’s mobilising £20 million in philanthropic and investment capital to support climate adaptation enterprises. You’ll lead on developing and delivering a fundraising programme, building relationships with major donors, foundations, and institutions to drive real-world impact.
Working closely with senior leaders and sector partners, you’ll craft compelling campaigns, secure strategic funding, and help position the fund as a trailblazer in climate finance and international development.
To be successful as the Senior New Business Development Officer you will need:
- A strong track record of securing six-figure gifts from major donors or institutions
- Excellent project management and campaign analysis skills – in particular developing fundraising pipelines and stewardship plans
- Outstanding communication and relationship-building abilities
- Knowledge of climate finance, impact investment, or international development (ideally)
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2800HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about using your skills to help us create a bright future for rescued animals?
Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we’re embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes.
We are looking for someone to join our team who has great customer insight experience and who would relish the opportunity to build our next generation of data and digital solutions. This role will focus on business systems, bringing together our data and intelligence, and will work primarily within the fundraising and marketing team. At this stage we are not looking for programming or solution building expertise.
What You’ll Do
- Lead the design, integrate and implementation of our new business data and intelligence solution.
- Create supporter, donor, volunteer, operations and customer insights.
- Transform processes and workflows to free up time for what matters most—animal welfare.
- Champion CRM data and insight with a data-led approach that connects strategy to real-world outcomes.
What We’re Looking For
- At least 3 years' experience leading insight and data strategy in a fundraising, marketing or customer CRM environment.
- Current knowledge of data protection and GDPR compliance, with understanding of DPO needs and responsibilities.
- Proven experience in designing and interpreting data analysis and insights to inform strategic decisions.
- A proven track record in effective BI reporting, and process design optimisation.
- Ability to map and align data.
- Ability to engage stakeholders with compelling stories and solutions.
- Passion for animal welfare and a desire to make a tangible impact.
- Project management skills.
If you think this sounds like the role for you, fantastic! Please apply by sending your CV with a covering letter which demonstrates how you meet the essential requirements - we won't be able to consider anyone who only sends a CV.
Please note that this role will be based on-site at our Church Knowle centre near Wareham, in Dorset. Some hybrid working will be possible, with the expectation of the postholder being on-site in Church Knowle for at least 2-3 days per week.
Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates.
Please include a covering letter with your CV outlining your relevant experience and reasons why you are interested in working for Margaret Green Animal Rescue.
The client requests no contact from agencies or media sales.
Are you a creative and curious relationship builder with an interest in science and technology, and its ability to change the world?
University of Oxford’s world-leading Mathematical Physical and Life Sciences (MPLS) Development team is looking for their next aspiring fundraising professional, offering the chance to learn, grow and hone their skills in the role of Development Officer.
Offering an exceptional salary and benefits package along with unrivalled opportunities for professional development, this is a unique early-career opportunity for a driven individual with fundraising, marketing or transferable relationship skills looking for a stimulating and nurturing learning environment.
About the role:
From climate science and robotics, to drug discovery and surveying and conserving tropical rainforests, Oxford scientists are at the forefront of international research and their work has global impact. You’ll join the country’s most successful higher education Development team working closely with academics and researchers with an international reputation for excellence.
You will help to raise funds for cutting-edge, innovative and life-changing research, scholarships, access and outreach, and a number of key capital projects.
You’ll also develop your skills and experience across a range of income streams: regular giving, stewardship, legacies and major gifts, including gaining experience facilitating gifts up to six figures.
About you:
You’ll already have some fundraising, business development, alumni relations, or marketing experience. We’re looking for you to be able to positively and confidently engage and build rapport, both in conversation and writing.
You’re naturally curious and keen to learn more about the potential for scientific developments impact world issues, and change people’s lives.
We’d also love to see you demonstrate the following skills and qualities:
Think strategically and tactically about the relations between potential donors and fundraising goals.
· Be creative in producing materials, with an understanding of how to articulate projects for donors.
· Able to manage, prioritise and adapt to a diverse workload, meet deadlines, and work calmly under pressure.
In return for your passion and commitment, you’ll receive a generous salary and benefits package, joining a supportive team that will encourage and nurture you to thrive.
What we offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE
· Training and development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
· Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 January 2026 can be considered.
Interviews are currently scheduled to take place 22 January 2026, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Head of Finance
Salary: £60,000 - £65,000 per annum WTE
Hours: 37 hours per week
Location: Farnham/Guildford, Surrey
Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.
We are seeking an experienced and committed finance professional to step into a key leadership role as a valued team member retires.
You will lead our Finance Team, ensuring strong financial controls, accurate reporting, effective forecasting and budgeting, and full compliance with statutory requirements.
With responsibility for the financial ledger, management of accounts, annual accounts, and the continual strengthening of financial systems, you will play a crucial role in safeguarding the charity’s resources.
As a supportive manager, you will guide the team, build positive relationships across the organisation and uphold Phyllis Tuckwell’s values in all you do.
This is an excellent opportunity for the right person to develop their career and move into a position of real influence.
If you’re ready to bring your expertise to a respected, purpose-driven and much-loved organisation, we’d be delighted to hear from you
About You
A successful Head of Finance will be ACCA or CIMA qualified and have:
- Excellent financial and management accounting experience
- Knowledge of charity accounting including VAT & Charity SORP
- Proven experience of effectively leading, managing and motivating a team
- Excellent communication skills and interpersonal skills
For more details about the role and a full list of essential skills and experience, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Finance Team are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Development opportunities
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Mark Beale, Director of Finance and Business Development . If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: 23rd January 2026
Interviews to be held Tuesday 3rd & Tuesday 10th February 2026
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a Standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to use your partnership-building skills to make a difference in the lives of learning disabled and autistic young people?
Are you an experienced fundraiser looking for an opportunity to help shape new business opportunities?
This is a new role in the organisation to help us meet the growing need for a safe space for learning disabled and autistic young people to thrive in. You will play an important role in shaping our new business offer and work closely with the Fundraising and Communications Manager to grow our corporate income, partnerships, and major donor income streams.
Key responsibilities:
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Contribute to and help deliver our new business strategy in line with our organisational priorities
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Actively pursue and create new opportunities for Caxton’s fundraising
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Develop a new business pipeline by researching and building relationships with companies whose values align with our work
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Design and deliver tailored cultivation journeys to convert prospects into high-value partners
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Prepare clear proposals, pitch decks and budgets to support partnership development
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Work closely with the Fundraising and Communications team to create materials and pitches for potential and existing partners
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Maintain accurate records of all partnership activity on our database to support good stewardship, forecasting and reporting
General requirements:
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To amplify the voices of learning disabled and autistic young people
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To ensure that no young person suffers discrimination in access to provision as a result of their gender, ethnic identity, sexuality, disability and/or social background.
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To work within and according to Caxton Youth Organisation’s policies and procedures.
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To work in a supportive manner with the staff team, volunteers, and trainees.
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To undertake training relevant to the post, as identified through supervision.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.
Person Specification
Essential
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Experience of moving fundraising relationships through a pipeline from identification to active supporters.
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Significant and demonstrable experience of building five figure partnerships.
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Good, demonstrable knowledge of commercial sector and how to access decision makers.
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Working to KPI’s and annual targets
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Understanding and experience of brand and strategic charitable partnerships and/or Charity of the Year style partnerships
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Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat support
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Strong organizational skills and attention to detail
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Excellent written and verbal communication skills
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A proactive, can-do attitude and willingness to learn
Desirable
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An understanding of challenges faced by learning disabled and autistic young people
Personal Attributes and Other Requirements
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Strong sense of collaborative work, excellent communication and interpersonal skills.
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Highly motivated, curious and thoughtful
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Self-starter, able to use own initiative to show insight and manage competing deadlines.
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Is dependable and professional.
Caxton Youth Organisation:
Caxton Youth Organisation is the only specialist youth club of its kind for learning disabled and autistic young people in Westminster aged 11 to 25. There is nowhere quite like Caxton Youth Club; that’s what the young people we work with and their families tell us, and we passionately believe it too.
Caxton has been around for 77 years, quite something for a small but mighty charity, and our longevity says so much about the importance of the services we provide to ensure young people with disabilities in Westminster are able to advance in their personal development, develop a sense of belonging in our community, and lead independent and fulfilling lives.
The majority of our work is delivered at our dedicated youth club in South Westminster. Our youth work team focus on young people’s social and emotional wellbeing, independence, employability, creating community and opportunities, social action and health & getting active. All these topics are explored during weekly youth club sessions which take place in the evenings, and young people are supported to attend thanks to our very own Caxton minibus which collects and drops participants home across the borough. During school holidays we run trips, including residential trips, giving our members the opportunity to experience life outside London, and parents and caregivers some much needed respite.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post.
Application Process:
Please submit your CV and cover letter outlining your suitability for the role through Charity Jobs before the closing date. We will be doing rolling interviews as we receive applications.
We will host first-stage interviews the week of the 26th of January.
Applicants must have the legal right to work in the UK. You will also be required to work from our London office/clubrooms at a minimum of once a fortnight, preferably once a week, as part of our hybrid arrangements
Please attach a cover letter outlining your experience in relation to the person spcifications for the role.
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Are you a charity finance leader looking to join an organisation that makes a real difference to people's wellbeing? Want to use your financial expertise alongside broad operational skills? Want to make a step-change, both personally and professionally?
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer.
Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office).
As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure.
Salary: circa £82,000-£87,000 per annum
Contract: 35 hours per week, Permanent
Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week
Key duties and responsibilities will include:
- Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these.
- Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office)
- Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees
- Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity
- Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances
- Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively
- Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices
- Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity
- Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately
- Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies
- Work with Budget Holders to develop their financial understanding and ownership of individual budgets
- Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects
- Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed
- Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR
- Provide strategic oversight and guidance to internal and external HR resource
- Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required
- Work with the CEO and SMT to develop and implement the Employee Value Proposition (EVP) for the Charity
- Work with the HR Manager and SMT to ensure that appropriate Diversity, Equality Equity and Inclusion (DEEI) policies and practices are in place, effectively implemented and monitored for the charity
Candidates applying for this role must have the following:
- Strong understanding of charity governance and Charity Commission requirements
- A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA)
- Experience of working in the charity sector with a good understanding of the charities SORP
- Senior level financial leadership and operational management experience
- Experience preparing and presenting financial and management accounts and reports.
- Experience of operational delivery in Central Operations functions
- Working knowledge of best practice programme management
- Supportive leader able to develop staff competencies
- High levels of literacy and digitally savvy
- Motivated, co-operative team player
Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.
This role will be closing on 12th January 2026
1st Stage interview 21st January, 2026
2nd stage interview 26th or 27th January, 2026
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Direct Marketing and Acquisition Officer
Hours: Full-time (34.5 hours per week)
Location: Hybrid (40% working from the office in Leeds)
Salary: £30,800 - £32,300
Contract: Permanent
DBS: Required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
We’re seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.
2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.
This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.
The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.
Key responsibilities:
- Deliver effective multi-channel acquisition campaigns across digital and offline channels.
- Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
- Develop and implement supporter retention strategies to engage both new and existing supporters.
- Work with the Digital Engagement and Communications team to create engaging content and calls to action.
- Analyse campaign performance and supporter data to optimise acquisition strategies.
- Ensure compliance with fundraising regulations, GDPR, and marketing standards.
- Build strong relationships with supporters, agencies, and partners.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
About you
We’re looking for an ambitious and energetic fundraiser who is:
- Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
- Skilled in direct marketing, campaign planning, and copywriting.
- Confident in interpreting data and translating insights into action.
- Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
- Organised, detail-oriented, and able to work to tight deadlines.
- A strong communicator with excellent interpersonal skills.
Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!
Why join us?
If you want to:
- Be part of a charity that makes a real difference to people’s lives.
- Work in a supportive, ambitious, and inclusive environment and team
- Take on opportunities for professional development and growth.
This is the role for you.
Interested?
If you are interested click apply and you will be redirected our careers site to complete your application.
Closing Date: Friday 30th January at 10am
Informal Chat: Week commencing 2nd February
Interviews: Week commencing 9th February
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
A place to create moments that matter
Location: Ballard Court, Camberley, 100% Onsite with travel to other schemes as required.
Salary: £22,820 per annum including regional uplift.
8 month Fixed Term Contract, part time 25 hours per week between Monday – Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
The role
At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.
As a Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.
What You’ll Do:
• Be a visible, supportive presence in our schemes, building strong relationships with residents.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Encourage community engagement and help residents live independently for as long as possible.
• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.
• Collaborate with internal teams and external partners to deliver joined-up support.
Why This Role Matters:
You won’t just be managing housing - you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.
About you
• Experience delivering housing management services within a specialist or generic housing context.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
• Knowledge of safeguarding practices within a housing context.
• Regular business travel will be necessary to other Accent sites and off-site meetings as required.
Successful candidates will undergo a DBS check.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.
REF-225 812
Position: Community Fundraising Manager Scotland & North England
Type: Full-time (35 hours a week), permanent
Location: Homebased (Covering Scotland & North England will be expected to travel widely within this area as part of the role)
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044* per annum, increasing to £35,109* after 6 months service and satisfactory performance and to £37,174* after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you a strategic thinker with a passion for fundraising and building strong community connections?
Do you thrive on leading teams, driving innovation, and achieving ambitious targets?
If so, we’d love to hear from you! We’re looking for a Community Fundraising Manager to lead our regional fundraising team across Scotland and North England.
In this role, you’ll develop and deliver innovative fundraising strategies, inspire and motivate your team, and build lasting relationships with supporters, businesses, and community partners to secure sustainable income.
What you’ll be doing:
- Leading and motivating a regional team to deliver income growth and operational excellence.
- Developing and implementing regional fundraising strategies and budgets.
- Building strong relationships with donors, volunteers, and community partners.
- Identifying and securing new fundraising opportunities across multiple income streams.
- Ensuring compliance with fundraising standards and managing budgets effectively.
- Collaborating with internal teams to align fundraising activities with organisational goals.
Wha we’re looking for:
- Proven success in income generation and community fundraising.
- Strong leadership and team development experience.
- Excellent communication and stakeholder engagement skills.
- Financial management expertise and ability to deliver against targets.
- Competent in Microsoft Office and CRM systems, with a valid driving licence.
Why join us?
You’ll be part of a passionate team committed to making a real difference for people affected by MS. We offer flexible working, professional development opportunities, and the chance to lead innovative fundraising initiatives that change lives.
Closing date for applications: 09:00 on Friday 12 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to Director, Supporter Engagement
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Akshaya Patra UK is not able to offer visa sponsorship.
We are seeking an enterprising, organised individual to join Akshaya Patra UK as our Supporter Engagement Officer. The role is a joyfully versatile one which requires planning, coordination, and a strong 'make it happen' attitude. As the first point of contact for supporters, community groups, and partners, the candidate will ensure every interaction, whether by phone, email, social media, or in-person, is positive, timely, and professional.
A key part of the role will be to build and grow volunteer chapters across the UK, developing local champions who increase awareness and funds for Akshaya Patra. Even as the candidate will invite new supporters to join our mission, managing supporter relationships with a defined portfolio of donors, monitoring income, and contributing to data analysis related to supporter engagement and projects is a key part of the role. In addition, maintaining the inventory of supporter engagement tools and merchandise, ensuring materials are organised, available, and effectively used to inspire supporters.
Knowledge of British culture and geography is welcome, while familiarity with India, its regions, and Indian languages is an added advantage. You will attend meetings and events in London and other parts of the UK as required, with the flexibility to work remotely at other times. The role will play an important part in shaping our future plans and helping us grow our income and impact in the years ahead.
Key responsibilities
- Manage supporter enquiries, building strong relationships and offering excellent stewardship at every stage.
- Adopt an enterprising, creative mindset to engage a wide variety of donors and community groups across the UK, thinking innovatively about supporter involvement.
- Send timely thank-you messages, acknowledgements, and fulfilment communications, ensuring supporters feel valued and informed.
- Maintain accurate and up-to-date supporter records, monitor income received, and support data analysis to track trends and project future income.
- Assist with events, appeals, and seasonal campaigns, contributing to planning, logistics and delivery, and ensuring all activities reflect Akshaya Patra’s mission and priorities.
- Manage the inventory of supporter-care tools, and place orders for new and innovative engagement tools.
- Develop and produce bespoke supporter and volunteer packs, tailored to motivate and equip individuals and groups to champion our cause.
- Work collaboratively with the Supporter Engagement and wider fundraising teams, ensuring a cohesive, collaborative, and mission-driven supporter journey.
- The responsibilities outlined above are not exhaustive and may evolve as the organisation develops. Flexibility and collaborative spirit are essential in a growing charity environment.
Requirements
- Excellent communication and interpersonal skills, with the ability to support, engage and inspire a wide range of supporters and volunteers.
- Strong administrative and digital skills, including confident use of databases, spreadsheets, emails, and online communication tools.
- A hands-on, proactive approach, with the ability to problem-solve, adapt quickly, and take initiative to make things happen.
- A positive, collaborative, and team-focused attitude, with a willingness to contribute to shared goals.
- A genuine desire to make a meaningful difference in the lives of children facing disadvantage.
The client requests no contact from agencies or media sales.
Senior Manager: Finance
Are you an experienced finance professional looking to use your expertise to make a meaningful difference? Do you want to join a well-established charity that supports children with disabilities and additional needs to reach their full potential?
This respected and forward-thinking charity is seeking a strategic and collaborative Senior Manager: Finance to join its Senior Management Team. This is a key leadership role, offering the opportunity to strengthen financial systems, influence organisational strategy and help shape the charity’s next phase of growth.
Position: Senior Manager: Finance
Location: Bridgwater / Hybrid
Hours: Part-time, 22.5 hours per week (0.6 FTE), worked flexibly
Contract: Permanent
Salary: £45,000 – £50,000 per annum FTE (P/T - £27,000 - £30,000 for 22.5 hours per week)
Closing date: Monday 19th January 2026 at 9.00am
About the role:
As Senior Manager: Finance, you will be a vital member of the Senior Management Team, responsible for ensuring the charity remains financially sound, compliant and strategically informed. You will play a central role in modernising financial systems, strengthening processes and providing high-quality financial insight to support decision-making at all levels.
This is an exciting opportunity to make a real impact, with scope to shape financial infrastructure, explore digital tools and support long-term sustainability. As the organisation continues to evolve, the role may expand over time by mutual agreement.
In this role, you will:
- Produce accurate and timely financial reporting, including management accounts, forecasts, dashboards and cashflow projections.
- Lead the annual budgeting process and rolling forecasts, supporting the development of longer-term (3-5 year) financial planning.
- Maintain and enhance financial systems, controls and processes, including reviewing or implementing new accountancy software and digital solutions.
- Oversee year-end processes, statutory accounts and audit preparation, working closely with external auditors and the Treasurer.
- Ensure full compliance with charity finance legislation, Charity Commission requirements, SORP, HMRC obligations, VAT, payroll and pensions.
- Provide clear, strategic financial advice to the CEO, Trustees and senior colleagues, highlighting risks, opportunities and financial performance.
- Support bids, tenders and fundraising proposals through detailed financial analysis and costing.
About You
You will be a confident and proactive finance leader with strong charity or not-for-profit experience, able to balance strategic thinking with hands-on delivery. You will enjoy working collaboratively and using financial insight to support life-changing services.
You will have:
- Significant experience in a senior finance role, ideally within a charity or not-for-profit environment.
- Strong knowledge of charity finance, SORP, statutory reporting and audit processes.
- Experience of budgeting, forecasting, cashflow management and financial modelling.
- A proven ability to improve financial systems, processes and controls.
- Excellent communication skills, with the confidence to present financial information clearly to non-finance colleagues and trustees.
- A strategic mindset, with the ability to identify risks, opportunities and improvements.
About the Organisation
The charity exists to help children with disabilities achieve greater independence by improving their mobility, communication skills and learning potential through a range of specialist therapies. The children supported have a range of conditions, including autism, cerebral palsy and genetic disorders such as Down syndrome.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Head of Finance, Finance Manager, Charity Finance Lead, Senior Finance Business Partner, Financial Controller,
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are recruiting a part time Transport Lead to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This post is for 21 hours per week and will be hosted by North Herts and Stevenage CVS.
This pivotal role within the programme team supports the effective delivery of our work within local places so that more people across the county can enjoy their later life.
Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.
You will work on key actions, such as working with transport providers on support of bus shelter upgrades, leading on the chatty bus campaign, supporting the implementation of age friendly training for bus drivers and improving access to transport information, as well as other forms of transport including community transport schemes. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.
You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team and working with the locality leads on issues raised via local information gathering which highlights a broader, county wide related issue. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.
To Apply: Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.
Interviews will be held on: 28th January, 2nd and 5th February 2026.
For further information please visit Age UK Hertfordshire's website.
Responsibilities
- Implement the action plan for transport, ensure it remains on track and is delivered within agreed times.
- Collaborate with partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
- Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
- Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
- Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
- Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
- Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
- Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
- Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
- Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
- Manage volunteers who will be supporting the implementation of the local action plan.
- Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
- Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
- Research and coordinate policy development in line with this work.
- Prepare and present briefings and reports about progress against plans, at internal and external events.
- Produce written reports as required for internal management purposes as well as for wider external publication.
- Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
- To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
- To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
- Keep accurate records using the partnership’s client management system.
- Set up Network meetings and record minutes.
- Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
- Support regular network communications, including the monthly newsletter and member bulletins.
- Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
- Promote and support open and effective collaboration across the programme.
- Carry out all duties in a professional manner and in line with our values
You will have:
- An excellent understanding of project management
- Excellent administration and time management skills.
- Excellent IT / information management skills.
- Excellent presentation skills.
- Good written & spoken communication skills.
- An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
- Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
- Knowledge of GDPR and its’ application in managing activities and volunteers.
- An understanding of marketing and communications.
- The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
- Ability to think strategically and develop/deliver detailed implementation plans.
You should have experience of:
- Team administration, supporting teams and individuals
- Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
- Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
- Managing volunteers.
- Working collaboratively with other organisations.
Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.


