CRM Business Analyst

We are looking for a solutions focused enthusiastic Business Analyst to join our CRM Project Team. You will play a key role in bridging the gap between the CRM users and the project ensuring that the software developed meets requirements. You will have excellent interpersonal skills to be able to develop relationships across the whole of the organisation.  

The successful candidate will play a pivotal role in analysing business processes, gathering and eliciting requirements, identifying areas for improvement, and implementing CRM solutions that enhance overall operational efficiency and customer engagement. 
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people.

We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

The role is offered on a full-time 1-year fixed term contract basis. Although the post is based at our office in Mansell Street, London, E1 8AN, we offer a hybrid working arrangement.