Fundraising Assistant

Fundraising Assistant (Hybrid)

Salary: £29,811
Contract: Permanent 

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay 
• Hybrid working with flexibility from day one

Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining from home.
Hours: 9:00am – 5:00pm, with flexibility available from day one. 

Join us in bringing London’s wildlife back

At London Wildlife Trust, we’re working to restore wild places and reconnect people with nature. This role offers a fantastic opportunity to develop a career in fundraising while contributing to that mission - supporting a range of activities that helps grow our membership. 

You’ll be at the heart of our day-to-day membership operations, helping to ensure our supporters feel valued and well looked after. From maintaining accurate records and processing donations, to assisting with campaigns and communications, your work will help everything run smoothly.

This is also a great opportunity to gain broad experience across fundraising. You’ll work closely with colleagues across membership, individual giving, corporate partnerships and grants - giving you exposure to different areas and the chance to get involved in a variety of projects and campaigns.

If you’re highly organised, enjoy working with data and people, and are keen to build a career in fundraising, this is a role where you can learn, grow and make a real impact.

What you’ll be doing 

• Provide excellent supporter care by responding to enquiries and building positive relationships
• Maintain and update supporter records in our CRM system (Access CRM), ensuring accuracy at all times
• Support core financial administration for membership income, including donation processing, refunds, and related records management
• Help coordinate mailings, events and member communications
• Provide flexible support across the wider fundraising team, gaining experience in different fundraising areas

What we’re looking for

• Experience in an administrative, customer service or support role (ideally within a charity, fundraising or marketing environment)
• Strong organisational skills, with the ability to manage multiple tasks and meet deadlines
• Excellent attention to detail and accuracy, particularly when working with data
• Confident communication skills, both written and verbal
• A genuine interest in fundraising and passion for our mission

Please see job description for full person specification.

Closing Date: Sunday 26 July, 5pm 
Interviews: Are scheduled to take place on Monday 3 August and Wednesday 5 August and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.  

Does this sound like you? We’d love to hear from you! 

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. 

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. 

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