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The Stables Family Home Trust, Bisterne, Hampshire (On-site)
£53,866 - £60,694 per year
Posted 2 days ago
Barnabas Aid, Swindon (On-site)
£60,000 - £75,000 per year
Lead with faith. Serve with purpose. Bring hope to the persecuted Church.
Posted 2 days ago
Manchester Diocese, Manchester (On-site)
£100,000 per year
We will appoint a committed and collaborative leader to provide excellent direction and support at this exciting time for our diocese.
Posted 2 days ago
Closing in 4 days
Church of England, Worthing (On-site)
£12.86 - £12.99 per hour
Join Our Catering Team – Cook with Care for Our Residents!
Posted 2 days ago
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £44,000 per year
Strategic thinking with hands-on delivery, passionate about understanding and engaging supporters who make transformational change possible
Posted 2 days ago
Closing in 4 days
Crisis, NE1 (On-site)
£41,774
You will hold of a caseload of members as well as supporting a busy and skilled team to ensure members’ homelessness is ended sustainably.
Posted 2 days ago
GFS (Girls Friendly Society), Remote
£42,500 per year (pro rata)
Posted 2 days ago
Anti Trafficking and Labour Exploitation Unit (ATLEU), London (Hybrid)
£31,374 – £37,772 pro rata per year. Starting salary will depend on the level of candidate’s experience.
We are looking for an inclusive & talented facilitator with exceptional leadership and interpersonal skills to be our Participation Manager.
Posted 2 days ago Apply Now
Closing in 5 days
Breast Cancer Now, London (Hybrid)
£31,500 to £34,500 per annum
Posted 2 days ago
Closing in 5 days
The Ben Kinsella Trust, Multiple Locations (On-site)
£35,000 - £42,000 per year
We’re seeking a youth and education professional to shape powerful learning experiences for young people
Posted 2 days ago
Page 15 of 62
The Angel, Greater London (Hybrid)
£28,700 per year + benefits
Full-time
Permanent
Job description

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?

At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.

What does this role do?

As a Senior Supporter Stewardship Agent, you will:

  • oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
  • have meaningful conversations with our supporters and solve any complex queries that arise,
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently,
  • train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 03 November 2025
Closing date: 06 November 2025 at 23:30
Tags: Customer Service

The client requests no contact from agencies or media sales.