Specialist Support Worker

Look Ahead Care Support and Housing
Tower Hamlets (On-site)
Up to £31748.77 per annum + Annual Leave, pension, healthcare
Full-time
Job description

We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets. No experience or personal care required, just the right values.

£31,748.77 per annum, working 40 hours per week.

Fixed Term Contract for 1 year.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
  • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
  • Fully paid induction programme and further training
  • Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will:

  • Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis.
  • Act as a positive influence on customers encouraging responsible behaviour and self-reliance to people in the service.
  • Support people in a way that maximises their self-sufficiency and enables them to live independently on returning to their own homes.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

  • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager.
  • Carry out initial assessments of potential customers and make decisions over access to the Crisis House
  • Undertake continuous assessment of needs and potential risks & agree levels of support and actions.
  • Create support / action plans for providing appropriate services based on the assessment and reflecting the services and resources available to enable the customer to overcome their crisis

About you:

  • Promote team ethos and values
  • Positive contribution to team environment
  • Personal development in team context
  • Assist customers to achieve Support Plan goals

What you'll bring:

Essential

  • NVQ Level 3 in Health & Social care, or equivalent academic qualification.
  • A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs.

Desirable

  • An understanding of care-planning processes and Models of Care within mental health.
  • Knowledge of group and individual therapy and an understanding of risk management.
  • Experience of working with vulnerable people who are undergoing a period of crisis.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Posted on: 11 September 2026
Closing date: 09 October 2026 at 13:13
Job ref: REQ007149
Tags: Social / Support Work