Community Fundraising Assistant

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1