Jobs

The Bury Intensive Support Service has been developed to provide a bespoke supported living service for adults over the age of 18, with learning disabilities, autism, and mental health and complex needs. The adults accepted into the service have been identified through the Transforming Care Agenda.

This service operates 24/7, using a trauma-informed and case-management model of care, to provide support and opportunities for increased independence for three adults. We have developed a new and exciting role of Support Coordinator to provide operational leadership of the service in a sensitive and dynamic way. 

Staff members recruited will initially be required to work between our Registered Office, the service, and current care provision to ensure our service users experience a well-planned transition into their new home.

Our Support Coordinator role requires:

• A warm, confident personality, with the ability to engage and be approachable
• Great communication skills - both verbal and written
• Excellent problem-solving skills
• Strong capability of working within a team
• Professionalism and accountability
• Emotional resilience

You will support the Service Manager in leading the team to deliver the highest standards of support, enabling service users to develop and enjoy wellbeing, quality of life, and community connections. You will promote and reinforce a culture of responsive, person-centred practice, and active support across the service. Strong working relationships will be built based on respect and unconditional positive regard. You will hold a caseload of, at least, one of the three individuals living in the service, with a clear focus on coordinating all aspects of person-centred support and record-keeping. 

Vacancy Reference Number: 89003

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK.

We are looking for an enthusiastic and knowledgeable weather and climate scientist to join us at The Royal Meteorological Society (RMetS) as the Science Engagement Officer.

This is an exciting career opportunity for an individual who is keen to use their skills and knowledge to make a positive impact and advance the understanding of weather and climate in society through informal education. In this role, you will provide scientific support across science engagement project development, delivery and wider RMetS team operations. Reporting to the Head of Publishing and Scientific Engagement, you will have responsibility for developing training materials and co-delivering sessions for our climate change communication training, and you will deliver RMetS early career initiatives such as our career events. You will also create engaging content for various RMetS activities and stakeholders, and work with the media to enhance public awareness of weather and climate.

If you have a passion for weather and climate science coupled with a relevant graduate degree or higher, this could be the perfect role for you.

What you will do in the role:

• Develop training materials and co-deliver sessions for our RMetS training programme, including climate change communication training.
• Deliver youth and early career activities including events, training, the RMetS mentoring scheme, publishing and membership initiatives.
• Support RMetS career activities, producing career guidance, booklets and running workshops.
• Work alongside the RMetS Membership and Accreditation Manager to develop and maintain the Student Ambassador Scheme.
• Generate content across RMetS activities including scientific publishing, events, Society websites, special projects and COP/IPCC initiatives. 
• Support the Society’s membership publication in the development of Society focused content and other content relevant to our membership.
• Support increasing opportunities for engagement with the media, deliver regular interviews, and work on activities to improve the communication of academic research into mainstream media.
• Design and deliver public engagement activities, e.g. Weather Photographer of the Year touring exhibition, citizen science projects, and outreach training.
• Work with the RMetS Science Engagement Fellows on Insurance Special Interest Group and Energy Special Interest Group sector-specific projects and their associated outputs.
• Support ad hoc formal education initiatives.

Essential criteria you will need to demonstrate:

• A background in weather and climate, either through: a degree in a scientific field relevant to weather and climate; OR a Master’s degree within a scientific field relevant to weather and climate, with a minimum of three subsequent years working in industry.
• Extensive knowledge across weather and climate, and evidence of involvement in activities to ensure ongoing current knowledge across diverse areas.
• Experience in communicating scientific concepts and information to a different range of stakeholders (for example policy makers, the wider scientific and social science community, or the general public).
• A friendly and open-minded approach, with strong interpersonal skills and the ability to work well in a small team.
• Excellent written and verbal communication skills, able to prepare documentation for outside stakeholders and willing to communicate with the media.
• A people person who has the confidence to proactively reach out to and communicate with a diverse range of stakeholders.
• Excellent organisational skills including the ability to manage time effectively, balance multiple projects with strong attention to detail.
• Ability to think creatively, be innovative and embrace new ideas and ways of working.

Desirable skills

• One years work experience post degree, or evidence of work experience/secondment.

• Experience and keenness in public engagement and science engagement activities to a variety of audiences.

What you can expect when you work for the Royal Meteorological Society 

• Hybrid working, 2 days per week at home and 3 days per week at the RMetS Headquarters in Reading (Tuesday to Thursday).
• Permanent, full-time role (37.5 hours per week), with options to consider flexible working.
• 25 days holiday per year in addition to 8 public holidays and an extra day off on your birthday. 
• 10% employer pension contributions. 
• Private healthcare.

If you would like to grow in this challenging and exciting Science Engagement Officer position, working in a well-respected and internationally renowned charitable organisation with Royal charter, we would love to hear from you. For more information about us, please visit our website.

Recruitment information and timetable 

• The deadline for applications is 18th September 2025.
• To apply please click the link and apply through CharityJobs, with a full CV and detailed cover letter explaining how you meet the essential criteria for this role.
• Interviews are expected to take place once the deadline for applications has closed with some flexibility for interview times outside of core working hours.
• The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.
• We are particularly committed to the employment and career development of disabled people. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role they have applied for and we will proactively consider all reasonable adjustments to facilitate employment with us. If you wish to apply under this scheme, please indicate this in your covering letter.

Job Title: Refuge Worker

Location: Lambeth, London
Salary: £14,428.56 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Part Time, Permanent

Hours: 18.75 hours per week ((Monday, Wednesdays and Fridays. As part of this role, you will be required to participate in an out-of-hours on call Rota).

We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. You will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing Date: 2nd September 2025

Interview Date: 18th and 19th September 2025

We are seeking calm, resourceful individuals who are highly motivated, hardworking and keen to support older people living in Harrow, in a proactive and holistic manner. As a Relief Extra Care Support Worker, you will have well-honed skills in positive communication and engagement, you will also demonstrate unconditional positive regard for all our service users.

The role involves supporting individuals to maintain a healthy state of wellbeing, mentally, physically and emotionally. Empowering individuals to be happy, healthy, and successful in achieving their life goals is at the core of what we do.

You must have a willingness to embrace all aspects of support, including personal care, domestic tasks, and assistance with accessing work, education and social opportunities. Flexibility is essential, as you will work on a roster basis, including evenings.

A minimum of twelve months' care experience is essential. While a relevant professional qualification is desirable, the most important qualities are warmth and a person-centred approach.

Vacancy Reference Number: 89002

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Communications & Content Senior Manager (parental leave cover) and contribute to our journey to help make the food system healthier and fairer.  See below for more details about the role and how to apply.

About the Role

We are seeking a confident, experienced and mission-driven Communications & Content Senior Manager to join Bite Back on a fixed-term parental leave cover contract. This role will take on the leadership of Bite Back's content and communications function during a critical and exciting time. You'll be stepping into an award winning, insight-led, youth-centred organisation that is transforming the way food system campaigning is done in the UK.

This role requires a bold and dynamic communicator who can lead storytelling, oversee content strategy, and guide a high-performing team to deliver integrated campaigns across our owned and earned channels. We’re looking for someone with a strong editorial eye, people management skills, and the confidence to lead in cross-organisational settings. You’ll work closely with our campaigners, young spokespeople, and senior team to ensure we continue delivering creative, culturally relevant and impactful communications.

The Comms & Content Senior Manager will be responsible for leading our creative storytelling. They will oversee the production of high quality content for all of Bite Back’s channels and communications moments. They will be a strong leader, serving as a guardian for our brand narrative and upskilling the team to deliver high quality content tailored to the channels and audiences that will advance Bite Back’s impact. They will support the Head of Communications with the execution of Bite Back’s overarching communications strategy, ensuring our content and media coverage consistently contribute to our brand and campaigns objectives.

Skills and Experience 

The ideal candidate would have the following:

Essential

• Demonstrable experience in leading content strategy and production across multiple social platforms

• Experience managing communications teams and working cross-functionally

• Strong editorial and storytelling skills, with the ability to adapt tone and format

• Comfort working at pace and in reactive media environments

• A collaborative mindset with strong relationship-building skills

• Familiarity with analytics and insight tools to inform content development

• A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real

Desirable

• Experience in a youth-facing or campaigning organisation

• Understanding of UK food systems, public health, or policy comms

Please see our Job Description and application pack for more information on the role, key responsibilities and instructions on how to apply.

At Bite Back 2030 we are committed to ensuring our staff is representative of the diverse world around us and therefore we encourage candidates with a range of lived and professional experiences to apply. We particularly welcome applications from people of colour, LGBTQ+ people and disabled people. We will use positive action under the Equality Act 2010 to appoint from these underrepresented groups if two candidates are equally qualified. 

Please note: Owing to the nature of this role, any offer of employment with Bite Back will be subject to a satisfactory enhanced DBS check.

Creative Support is looking for a compassionate individual to join our dedicated staff team at our Birmingham services as a Relief Support Worker. As a member of our team, you will support people with learning disabilities in achieving their life goals and integrating into the local community. If you are passionate about making a positive impact and helping individuals achieve an excellent quality of life, we would love to hear from you.

In this role, you will provide respectful personal care, practical, and emotional support to our service users. You will assist them in participating in the local community and develop warm, trusting relationships to help them thrive. Flexibility is key, as you will work shifts over the weekend, including waking nights. Collaborating with colleagues, families, and professionals to ensure a coordinated and consistent service is an essential part of this role.

A minimum of twelve months' experience working with individuals with learning disabilities is required. While a relevant professional qualification is desirable, the most important qualities are warmth and a person-centred approach.

Vacancy Reference Number: 89001

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

About A4ID

Advocates for International Development (A4ID) is a Civil Society Organisation (CSO) with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule of Law Expertise programmes and projects.

Purpose of the Role

The Project Consultant will manage the delivery of the Legal Pro Bono Rwanda (LPBR) project in Rwanda, implemented by A4ID and funded by Clifford Chance Foundation. Working closely with the A4ID team in the UK and partner organisations in Rwanda, this role will ensure all project activities are delivered on time and on budget and in line with A4ID’s overarching strategy and specific strategy for Rwanda. You will also support any other ongoing projects in the region and will play an active role in fundraising to support activities and project development for Rwanda and broader A4ID activities. The Consultant will also work closely with A4ID’s regional office in Kenya. You will also be driving fundraising in the region.

To Apply

Interested candidates are requested to send a CV and cover letter via the Apply button. The cover letter must include why you are interested in this job, how you match the person specification, and provide specific examples from your professional experience, skills and knowledge.

Closing date: 30 September 2025.

We are looking for warm, flexible and compassionate Relief Support Workers to join our Supported Living service in the centre of Rugeley, Staffordshire. Our service provides varying levels of care to 14 individuals with a range of support needs which can include learning disabilities. Some of the individuals require personal care, help taking medication and with other day to day tasks. Others are more independent and enjoy going out into the community alone.

The ideal candidate will be passionate about enabling and encouraging our service users to enjoy a fulfilling and valued life, and to develop their abilities to the fullest. Shifts will often be worked in teams of 3 to 4 staff members ensuring quality person-centred support to all of our service users.

Relief Support Worker Duties:

- Flexible working hours to include daytimes, evenings, weekends and sleep-ins

- Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required

- You will collaborate with service users, families, carers, and involved professionals to provide a coordinated and consistent service that maximises outcomes for service users

- Be responsive to the needs of service users in line with Person Centred Plans and respond flexibly to changing needs

- Encourage and support service users in expressing needs, views and concerns, enabling them to make their own choices and decisions

A minimum of twelve months' care experience is essential. While a relevant professional qualification is desirable, it’s crucial that you are warm and able to work in a person-centred manner.

As a Creative Support Bank Staff member, you'll have access to our SONA app, which allows you to pick up shifts anywhere in the country and provides information on services and shifts, as well as directions.

Vacancy Reference Number: 89000

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness. 

METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.

The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.

The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.

Senior Multimedia Producer

Are you a creative storyteller with a strong eye for emotionally compelling content? Do you have a passion for multimedia and a desire to use your skills to make a real impact?

We’re looking for a Senior Multimedia Producer with 5+ years of experience to join our busy and collaborative content and creative team. In this pivotal role, you'll bring stories to life through video, animation, and multimedia content that supports people living with lung conditions and drives change through campaigns and fundraising.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to our Creative Lead and managing our Multimedia Producer,
you’ll lead on the development, planning, and delivery of engaging, audience-focused multimedia projects across platforms. Whether it’s health advice, campaign storytelling, or awareness-raising content, your work will help amplify our message and reach the people who need us most.

You’ll bring creative flair, technical expertise in Adobe Creative Suite, and a sharp eye for narrative and audience engagement. You’ll be comfortable managing shoots, freelancers, and timelines, as well as coaching junior team members. A collaborative team player, you’ll stay ahead of content trends and platform best practices, always bringing fresh ideas and a people-first approach to storytelling.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Location:  Hybrid working between the Aldgate, London office and home

Salary:  £37,000- £39,000 per annum

Contract: Permanent and full-time

Closing date: 11.59pm Monday 08 September 2025

For Us Too (Thanet, Canterbury and Swale) is a local parent driven charity providing information, support and family focused social events for children with disabilities and their families.

We are looking to recruit an experienced Manager to lead this local parent driven Charity.

You will be responsible for leading the team of Family support officers and volunteers with the varied activities that the Charity provides, particularly regarding our supporting education program and supporting families with guidance on all aspects of their child’s wellbeing.

If you have relevant knowledge and/or experience of working within the area of children with disabilities and families, have experience of leading a team, are well organised, flexible and able to work with a range of professional/external agencies we would like to hear from you.

The position requires an enhanced DBS disclosure and the ability to regularly travel around Kent with some evening and weekend work.

Main Duties and responsibilities

• To manage all operational activity of the charity according to the strategic direction provided by the CEO and Board of Trustees
• To be responsible for all aspects of staff management and supervision
• To be responsible for all aspects of external contract management and performance, including monitoring and reporting KPI outcomes to funding bodies
• To report to the CEO, providing reports and accurate, up to date information pertaining to contracts and new business                    
• To undertake all aspects of business development including identification of funding opportunities, bid-writing and tender submissions
• To work in partnership with charities ensuring co-ordination and co-operation in relation to contract delivery and performance
• To maintain existing and develop new partnerships with statutory, voluntary and private sector organisations for the benefit of disabled children, young people and their families
• To be responsible for updating and revising the charity’s Business Plan and fundraising Strategy, in accordance with the CEO’s and Board’s strategic direction
• To develop and maintain policies and procedures in accordance with the CEO’s strategic direction
• To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Board of Trustees.

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 85% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity. 

The Special Events team focuses on fundraising events as a key part of audience-led fundraising. This department is responsible for supporting volunteer committees in putting on high level fundraising events. Execution needs to be flawless. Attention to detail is paramount, as are the diplomatic skills to help volunteers achieve success. About the team and how this roles fits into the team and department

Job purpose

· To contribute to the Income Generation department’s purpose of maximising income from potential and current supporters through project managing specific events (including securing sponsorship), and providing committee support 

· To support in the delivery of the agreed departmental strategy, goals and fundraising budget

· To work effectively with other departments in Income Generation and other functions within the NSPCC to maximise income for children

· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising and corporate events

· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector

Key relationships - Internal

· Reports to Fundraising Manager / Head of Special Events

· Line management responsibility of one Special Events Executive

· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth

· Works with a range of NSPCC supporters and potential supporters and/or a range of suppliers that support fundraising relationships and activity

Key relationships - External

· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers

· Procuring and managing relationships with Special Event suppliers

 Main duties and responsibilities

· To lead and scope out new events and opportunities

· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management and development of Special Events Managers when working on shared projects

· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects 

· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities 

· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication

· To proactively seek out opportunities to add value to the team and wider organisation

· To develop and create engaging materials for events and stakeholders

· To act as experts in our field by offering support and expertise both internally and externally

· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes

· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome

· To line manage a Special Events Executive, provide training, mentoring, coaching and development of that individual 

· To represent the NSPCC’s values in everything you do

Responsibilities for all Staff within the Income Generation Directorate

· A commitment to safeguard and promote the welfare of children and young people

· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

· To work in a manner that facilitates and encourages inclusion.

· To be pro-active in identifying ways to improve personal and team performance

· To maintain an awareness of own and others’ Health and Safety and comply with the

· NSPCC’s Health and Safety policy and procedures.

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events

2. Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes

3. Experience of line managing or mentoring direct reports e.g. assistants or interns. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others

4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Excellent ability to successfully negotiate with others 

6. Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences 

7. Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits

8. Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income

9. Experience of success in a customer focussed environment, such as fundraising, sales or marketing

10. Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Job Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Fixed Term (Until 31 March 2026 with possibility of extention)

Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts)

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 1 September 2025
Interview Dates: 18th,19th,22nd and 23rd September 2025