Entry level jobs
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
Key responsibilities
- Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
- Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
- Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
- Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
- Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
- Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
- Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
- Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
- Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
- Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential
- Interest / experience in providing a great experience for donors or customers.
- Excellent interpersonal and communication skills, both verbal and written.
- The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
- The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
- Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
- Strong analytical skills, meticulous attention to detail and a methodical approach to work.
- Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable
- Experience of using a CRM based on the Microsoft Dynamics platform.
- Experience of using Microsoft PowerBI.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
REF-221402
The Maggie Oliver Foundation (TMOF) exists to create a society where survivors and those at risk of childhood sexual abuse and exploitation (CSAE) are empowered to live fulfilled and successful lives, where every survivor is treated with dignity, respect, and as an equal and valued member of society.
We support adult survivors and their loved ones in transforming the pain of their abuse into strength, helping them recognise their own resilience, develop healthy coping strategies, build self-confidence, and embrace positive opportunities for the future.
72% of adults who experienced sexual abuse as a child do not tell anyone at the time of the abuse. A third of children never tell anyone about their abuse. In the last year alone, we have supported over 750 survivors of sexual abuse and exploitation.
Our purpose is to support people of all ages and backgrounds who have experienced sexual abuse, offering help, advice, and therapeutic interventions to aid their recovery and help them move forward with their lives. We are also committed to raising awareness, advocating and campaigning, and providing education and guidance across the UK to help protect those at risk of sexual abuse.
About the role
As our new Operations Manager, you will oversee and drive the effective day-to-day running of the organisation. This is a unique opportunity to play a pivotal role in a growing charity dedicated to empowering survivors of abuse.
You will support the Chair and work closely with the Emotional Support Manager to deliver strategic and operational objectives. This hands-on role suits someone highly organised, driven, and passionate about making a difference.
You will share responsibility for creating and implementing effective and efficient systems and processes to ensure the charity’s development and smooth running. You will work very closely with our Emotional Support Manager to deliver services and strategy to a high standard. You will be responsible for managing and motivating the advocacy team and be willing to learn all about the organisation’s work.
We need somebody to drive progress with the same determination and compassion demonstrated by our staff and volunteers delivering our operational services.
As part of a small, close-knit team, you will lead internal operations, financial oversight, and governance while contributing to strategic planning, staff support, and partnership development.
Who we are looking for
We seek an enthusiastic and committed Operations Manager with experience working at a senior level, ideally within the charity sector. You’ll bring your operations expertise and be willing to be hands-on with the day-to-day running of the organisation. You’ll be able to help translate strategy into action and have excellent communication skills.
Above all, we need our Operations Manager to be committed, engaged, and ready to play an active role in driving the organisation forward.
LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker)
- Across London boroughs, occasional travel outside London optional
- £200 per 2 hour workshop
- Sessional
- Available for a minimum of one delivery per month, pending workshop demands
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships.
Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships. We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment.
LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.
About LMK Leaders
LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe.
Expectations of LMK Leaders
- Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures.
- Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
- Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
- Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos.
- Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
- Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly.
- Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
- Complete a reflective post session Leader survey after each workshop to support practice and programme development.
- Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
- Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
- Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
- Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
- Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
- Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
- Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
- Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
- Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
- Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
- Use your own networks to recruit new schools and youth groups into the programme.
Knowledge, Skills and Experience required
- Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
- Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
- Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
- A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
- Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
- Able to adapt and be flexible in workshops to get the best engagement from a range of participants.
Must also:
- Be entitled to work in the UK.
- Hold a DBS certificate or be willing to let LMK undertake a check on your behalf.
- Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
- Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
- Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).
Please note:
In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Colleague Support Coordinator
Permanent
Full time 34.5 hours (9am - 5pm Mon - Thu and 9am - 4:30pm Fri)
Location Split between home and our London Office 1 day in the office (Wednesday)
Salary Range £27,000 - £30,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will provide advice and guidance to the organisation on all HR related matters, seeking additional support from specialist teams where required (ranging from policy advice, change, recruitment, reward, learning and development and transactional HR).
You will play a proactive role in the delivery of a customer and commercially focused service to employees of Macmillan, working at pace to resolve queries and deliver the monthly payroll (including new starters, movers, leavers, family leave and other contractual changes within SLAs and to an exceptional degree of accuracy).
As a Colleague Support Coordinator you will support the wider function in looking after the team inbox as well as telephone lines on a rota basis in order to best support our current and prospective employees.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of providing advice and guidance via email and telephone in a service focused environment (HR related preferred but not essential)
- Experience of working at pace and under pressure to deliver against multiple deadlines with great attention to detail
- Excellent customer service skills and a customer focused mindset
- Experience of using MS Office, specifically MS Word and MS Excel
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours can be considered
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 13th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Please note, we do not generally offer visa sponsorship for this role.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Play a vital role to ensure that the voices of lived experiences contribute effectively to the development of policy, research, and services in eating disorders.
We are recruiting maternity cover for a Co-production Officer role at Beat, the UK’s eating disorder charity. You will work passionately to ensure that the voices of people with eating disorders and their carers (referred to in the team as experts by experience) contribute effectively to the development of research, policy, and services. This will include projects led by researchers, clinicians, or policymakers that we are supporting with co-production, and projects within Beat.
The role is based remotely and will require evening work for the facilitation of co-production groups and sessions.
Beat offers flexible working across four days/week, more details on the role and how to apply are available in the candidate pack.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.



The client requests no contact from agencies or media sales.
Big Green Heart is looking for a trainer to help expand our practitioner base. This is an exciting opportunity for someone with teaching experience to use their professional skills in the charity sector in the vitally important area of mental health. Accredited practitioners may charge for their own practice, working with individuals or in partnership with schools, churches, and community projects. They will practice under license from Big Green Heart.
The role of the trainer is to teach and train practitioners in the methodology of Big Green Heart and to bring individuals through to accreditation. This will be done regionally and online.
It is hoped that the trainer will continue to oversee the developing work of the practitioners in a mentoring role, either individually or in groups, whether in person or online. This will be an evolving role developed in partnership with the Founder/CEO.
Key information
FT / PT: Part time
Salary: £30,000 - £35000/ year, pro rata depending on experience
Hours: Circa 16 hours per week; the hours will be flexible and may include evenings and weekends
Annual Leave: 25 days pro rata
Application Process: Applications should be made via the application form by midnight on 30 May 2025. Interviews will be held either the first or second week of June.
Application Deadline: 30 May 2025
Start Date: Negotiable
Location: Remote and flexible. Please note, the charity is based in North Yorkshire and some face-to-face meetings will be required at our office. Training will take place around the country. So far this year, we have hosted workshops all over the UK, from Sussex to the Isle of Skye. Travel will be required, as will the ability to train online. All travel expenses will be covered.
About you
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Have experience in teaching or training
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Have trauma-informed training
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Be happy to work one-on-one and in groups
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Be comfortable working online and in person
Over time, the trainer will be expected to develop a network from which new practitioners will be recruited. Prior knowledge of Big Green Heart methodology is not expected. Big Green Heart will provide your training, and there will be a probationary period for you and Big Green Heart to assess your suitability for communicating this vital practice of forgiving.
Information about Big Green Heart methodology can be found on our website.
Core Skills
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Strong Communication Skills on a One-to-One Basis and in Groups: Ability to build rapport, actively listen, and clearly articulate ideas and instructions to individuals and groups, fostering a positive and engaging learning environment.
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Empathy: Demonstrate understanding and sensitivity to the feelings and experiences of others, creating a safe and supportive space for learning and personal growth.
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Organisational Skills: Effectively manage time, resources, and workload, prioritise tasks, and meet deadlines, ensuring efficient and well-structured training sessions.
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ICT Skills: Proficient in using computers, relevant software, and online tools to deliver and manage online training, communicate effectively, and maintain records.
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Commitment to the Mission and Values of Big Green Heart: Align with and actively promote Big Green Heart's mission of improving people's lives, demonstrating a genuine passion for the cause and upholding our values in all interactions.
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Adaptability: Able to adjust teaching style and methods to suit different learning environments (online and in-person) and individual needs.
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Tech Savvy: Proficient in using online learning platforms, video conferencing tools, and other relevant technology for online training.
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Facilitation: Skilled in managing group dynamics, encouraging participation, and creating a positive online and offline learning environment.
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Time Management: Ability to effectively manage workload, meet deadlines, and balance in-person and online training commitments.
Additional Skills
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Platform Management: Experience with learning management systems (LMS) to track learner progress and manage online course content.
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Community Building: Able to foster community and connection among learners online and in person.
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Curriculum Development: Experience designing and developing training materials and adapting them for online delivery.
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Presentation Skills: Able to deliver engaging and informative presentations in both live and virtual settings.
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Active Listening: Attentive to participant needs and questions and able to respond effectively in online and in-person interactions.
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Cultural Sensitivity: Awareness and respect for diverse cultural backgrounds and beliefs, especially in online environments where participants may come from different regions and cultures.
The trainer will report to the Founder/CEO and their Line Manager. They will work with the operational team.
Though this practice is accessible for people of all faiths or none, there is an occupational requirement that the jobholder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Safeguarding
Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy, we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
Though this practice is accessible for people of all faiths or none, there is an occupational requirement that the jobholder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates with the legal right to work in the UK.
The purpose of Big Green Heart is to educate and empower people to experience the positive change that comes through forgiving.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The Sheldrick Wildlife Trust UK is seeking a dynamic and experienced individual to manage our online shop. This hands-on role is vital in supporting our mission to protect wildlife and habitats in Kenya. The successful candidate will be involved in all aspects of the online store, ensuring a seamless and engaging shopping experience for our supporters.
This is a part-time role at 0.4 FTE (15 hours per week), offer a pro rata salary of £28,000 - £30,000 based on experience.
Key Responsibilities to include:
Online Store Management
- Handle the day-to-day operations of the online shop including ensuring efficient order processing, stock management, quality control of incoming stock, processing customer returns, helping the team with packing orders during busy periods, and ensuring consistently high levels of customer service.
- Plan for the busy Christmas period by assessing workload and engaging the assistance of temporary staff, volunteers and the wider team as necessary.
- Conduct periodic stocktakes to ensure accuracy and reduce shrinkage, identifying any errors and training issues.
- Recommend to the Executive Director any updates to the online store's website to ensure it is user-friendly, visually appealing, and regularly refreshed with new products and promotions.
- Work closely with the Executive Director to develop and implement strategies to drive website traffic and sales.
Product Development and Sourcing
- Identify and recommend new products that will align with the SWT's mission, appeal to supporters and offer a minimum required ROI.
- Manage timely procurement of products and packing materials.
- Develop and maintain good working relationships with suppliers.
- Create new product listings on Shopify including all relevant back-end product information.
- Write compelling descriptions for product listings, creating and adding appropriate imagery.
- Support Communications team in providing imagery and copy for featured products in monthly charity e-newsletter.
- Create visuals for shop adverts as requested by Executive Director.
- Review and update shop banners/landing page imagery seasonally to keep shop appearance fresh and inviting.
Volunteer Management
- Train and supervise volunteers in picking/packing, stocktaking and quality control.
- Assist in maintenance of the volunteer rota, organising volunteer support as needed based on tasks available, including forward planning for busy seasonal periods.
- Periodic review of output of volunteers to raise training issues where necessary to ensure standards are maintained.
Financial Management
- Manage the online shop budget, monitoring expenses and revenue to ensure financial targets are met.
- Work with the Director of Finance to propose the annual online shop budget for Board approval.
- Produce stock reports for the auditors and be the main point of contact for the annual audit of stock.
- Analyse sales data to identify trends and make informed decisions about product offerings and pricing strategies.
Customer Engagement
- Provide excellent customer service, addressing enquiries and resolving issues promptly and effectively.
- Review global shipping methods and suppliers; recommend to the Executive Director and implement changes to make delivery to customers as smooth as possible.
Reporting and Analysis
- Generate regular reports on sales performance, stock levels, and customer feedback.
- Use data insights to propose and implement improvements to the online shop's operations and customer experience.
- Working closely with the Director of Finance, provide reports and insights on the shop data for the Board.
Qualifications
- Bachelor's degree or post-school qualification in Business, Marketing, or a related field.
- Proven experience in managing an online shop or e-commerce platform.
- Strong understanding of online retail best practices, including pricing, digital marketing, and customer service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for wildlife conservation and the mission of the Sheldrick Wildlife Trust UK.
Applications
If you believe you are well suited to the role, please send us your CV and one-page cover letter. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time.
Closing date for applications is 28th May, if you do not receive an invitation for an interview by 4th June, then you have unfortunately not been shortlisted.
All applicants must have the right to work in the UK. We are not able to support visa or work applications for this role. (No agencies).
Job Type: Part-time
Pay: £28,000.00 - £30,000.00 pro rata
Expected hours: 15 per week
Benefits:
- Company pension
- Free parking
Work Location: In Office
The client requests no contact from agencies or media sales.
Account Executive – New Business Focus (Charity Sector)
Salary: £32,682 (including Inner London Weighting Allowance)
Location: London (Hybrid – minimum two days per week in office)
Contract: Permanent, Full Time (35 hours per week)
A leading national charity is seeking a driven and proactive Account Executive to help grow the membership of a well-established employer forum that supports inclusive workplace practices across the UK.
This is an exciting opportunity for someone with a strong interest in business development, relationship management, and social impact. Working within a commercial team (not fundraising), you will help organisations adopt resources that support carers in the workplace by engaging with HR and Diversity & Inclusion leaders across sectors.
Key Responsibilities:
- Identify and research new business leads, converting prospects into members
- Engage directly with client organisations to promote the forum’s value proposition
- Manage the onboarding process for new members and ensure a smooth client experience
- Support retention through excellent customer service and client support
- Contribute to marketing and communication strategies, including content creation and event support
About You:
- Proven experience in B2B sales, new business generation, or account management
- Strong interpersonal and communication skills, with confidence in liaising at all levels
- A proactive and organised self-starter who can manage competing priorities
- Understanding of, or interest in, HR and workplace inclusion is desirable
- Comfortable working in a mission-led environment with commercial goals
What’s on Offer:
- A competitive salary of £32,682 (inclusive of ILW)
- A flexible and supportive working culture, with two days per week in the central London office
- Generous holiday allowance, including extra days over Christmas and New Year
- Health and wellbeing benefits, pension contributions, and more
Closing date: 5pm, Wednesday 28th May.
Please note: Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.
For a full job description and details on how to apply, please contact Hannah at Harris Hill on
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.
You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.
We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.
The client requests no contact from agencies or media sales.
This role involves managing key operational and governance functions, supporting the Executive Director and President, and ensuring the smooth running of various committees and Special Interest Groups (SIGs). The Executive Administrator will also assist with the ABN fellowship scheme.
Key Responsibilities of the Executive Administrator
Executive & Governance Support
- Provide administrative support to the Executive Director and President.
- Manage the President’s inbox, responding to or escalating queries as appropriate.
- Coordinate and schedule meetings, including preparing agendas and drafting and distributing minutes.
- Process and track expense claims for the Council and Executive team.
- Organise bookings for the President, including travel, hotels, and restaurants.
Committee & Fellowship Support
- Provide full administrative support to the Services Committee, including scheduling meetings, preparing documents, and taking minutes.
- Undertake projects for the Services Committee as required, including data analysis
- Assist Governance & Grants Manager with the administration of the ABN Fellowship Programme, including maintaining records and supporting application and review processes.
- Liaise with Special Interest Groups (SIGs) on behalf of ABN
Financial & Operational Support
- Ensure office supplies are maintained, including stationery and consumables
- Assist with financial administration, including processing expenses and payments.
- Liaise with finance teams to ensure smooth financial operations.
- Deputise for Website & Finance Officer in their absence
- Assist with budget tracking and financial reporting as required.
The ABN has a small office team, and all staff members are required to take on duties outside of their main job description from time to time.
Skills & Experience Required
- Previous experience in an administrative or executive support role
- Ability to work in a small team
- Proficient in Microsoft Excel
- Strong organisational skills with attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work under pressure
- Experience handling financial processes, such as expenses and budget tracking
- Proficiency in Microsoft Office and administrative systems
- Desirable: Experience in a membership organisation or medical association
- Desirable: Experience of the medical, healthcare or research sectors is welcomed
Why Join Us?
This is an exciting opportunity to work in a dynamic and impactful role supporting professionals in neurology. The ABN offers a collaborative work environment with opportunities for professional growth and development.
If you are a proactive administrator looking to take on a varied role within a prestigious medical association, we encourage you to apply.
Benefits
- 28 days annual leave + 8 public holidays (pro-rata)
- Additional annual leave days after 3 years of service
- Generous pension contributions: you put in 1%, we’ll put in 10%
- Professional development programme including regular 1:1s, appraisals and training opportunities
- Hybrid working and flexible hours
- Time off in lieu for ABN event attendance
Commitment to Equality Diversity and Inclusion
We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Radley College is seeking to appoint a dedicated and forward-thinking Radleian Society Manager to lead and develop the College’s alumni relations programme. This is a key strategic role, focused on fostering strong, lasting relationships with Old Radleians (“OR”s), current and former parents, and former staff.
Reporting to the Development Director, the post holder will be responsible for delivering an ambitious and wide-ranging engagement programme that reflects the values and vision of Radley College. This includes oversight of events, communications, digital engagement, and the facilitation of mentoring and networking initiatives through the College’s Futures Programme.
The successful applicant will
Lead a dynamic calendar of alumni and parent engagement events, including reunions, networking forums, and social gatherings
Oversee communications, both digital and print, to ensure high-quality, consistent outreach and storytelling
Act as liaison to the Radleian Society Committee and other affiliated groups, managing volunteer engagement and project delivery
Work collaboratively with colleagues across the Development Office and Futures Team to connect alumni with current pupils and recent leavers
Utilise data insights to inform strategy, track engagement, and report on key outcomes
We’re seeking a passionate and strategic individual with a strong background in alumni relations, events, or community engagement. You’ll be an experienced team leader with excellent interpersonal skills and the confidence to connect with a wide range of stakeholders.
We encourage early application and reserve the right to appoint at any time. Closing date for applications is 12 noon Thursday 15 May 2025 with first interviews being held on Tuesday 20 and Wednesday 21 May, and second interviews on Thursday 22 May.
The client requests no contact from agencies or media sales.
Do you want to change people’s lives for the better? We’re looking for an ambitious, dynamic, super organised Campaigner to help win public services for people not profit. You’ll be persuasive, creative, and keen to make change happen. It’s a fast-paced role in a small team with a big mission!
We Own It campaigns against privatisation and for 21st century public ownership. We believe public services belong to all of us.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH
We bring the magic of cinema into NHS hospitals
MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.
We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.
We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.
About the role
· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.
· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.
· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.
· Support the administration of the individual giving fundraising programme in collaboration with the wider team.
· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.
· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.
· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.
· Support the refinement of systems and processes to enhance donor experience.
· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.
· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.
· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.
· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.
If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you.
Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.

The client requests no contact from agencies or media sales.
Parent & Carer Forum Manager
About us
Merton Mencap is a local independent charity supporting young people and adults with learning disabilities and autism and their families in the London Borough of Merton.
Our services and activities support young people and adults with learning disabilities and autism to learn life-skills for greater independence, take part in community activities and enjoy life. We support parents and carers and to have a voice, feel less isolated more informed, and develop networks with other parents and carers.
Our reputation as a leading local charity is driven by the professionalism of our staff and volunteers who are committed to making a real difference to the lives of local people.
About the vacancy
In this role, you will support a steering group of volunteer parents and carers who oversee the running of the Forums. Your excellent organisational skills will ensure parents and carers have a voice at key local meetings, plus you will arrange monthly events for parents and carers such as workshops with key local decision-makers. You will provide opportunities for parents and carers to develop their own networks of support through WhatsApp & social media, and oversee the publication of bi-annual newsletter. Each year, you will use your analytical skills to measure the impact the Forum is having on the lives of its members and recommend areas for development to the steering group, always seeking to improve the service and reach more families.
You will line-manage a Forum Administrator who will support you and the work of the Forums.
This important role forms part of our charity’s strategic offer to local parents and carers. You will join our senior team plus you’ll have the opportunity to contribute to the wider work of the charity such as by attending fun community fundraising activities, working with our partners, and enjoying our social events.
You will receive our mandatory training in safeguarding, health & safety, confidentiality, equal opportunities & diversity and mental health, plus more technical training including risk assessment and first aid.
Although not essential, we encourage applications from people with lived experience of learning disability and autism, such as parents and family carers. All our appointments are subject to an enhanced DBS disclosure and 2 satisfactory references.
More information
For more information about our Forums, visit our website
Supporting children, young people and adults with a learning disability and/or autism and their parents and carers to live full and rewarding lives


The client requests no contact from agencies or media sales.