Benefits, Debt and Housing Caseworker (ICRS)

We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that.

Our work is guided by our values of:

Openness | Belonging | Strength | Collaboration

Manchester Mind believes in the power of effective information and advice and that it can have a positive impact on mental health. Manchester Mind is committed to advice delivery as a way of ensuring people who are facing mental health difficulties have access to a service which will ensure that they have correct benefits in place (with advice from form-filling to representation), have non-complex debts and housing issues dealt with.

The role will join the Integrated Community Response Service (ICRS) which works across Manchester providing support to young people and their families who regularly present with episodes of psycho-social distress and risk. You will join an existing worker to build collaborative and kind partnerships.

Position:                     Benefits, Debt and Housing Caseworker

Salary:                         Actual £16,645 (FTE £33,289)

Contract Type:          Post confirmed until the end of March 2026 subject to refunding

Hours:                         17.5 hours per week              

The skills and knowledge that are important to us are:

·      To advise people with regards to their rights and entitlements in welfare benefits, housing and debt.

·      To work in a cooperative and supportive way with staff and volunteers.

·      To continuously develop your knowledge and skills.

·      To work collaboratively with partners in a way that creates good working relationships.

You can download all application documents from our website.

The closing date is 5pm on Wednesday 18th June and interviews will take place on Wednesday 2nd July.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.