Office Manager Jobs

What You'll Do:

- Leadership and Prevention: Lead, inspire, and effectively deliver training including in house and open courses and the delivery of bespoke workshops in the local community.

- Innovation and Empowerment: Channel your passion into providing training and promoting training courses for S&G Mind. Empowering people to build confidence, understanding and resilience whilst supporting themselves or others with mental health needs

- Quality and Leadership: As a S&G Mind Mental Health Trainer, you will lead on collecting data and evaluation forms in relation to training delivery.

Why Join Us:

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. Together, we can build a brighter, healthier future for people in Swindon and Gloucestershire. Your leadership can make all the difference.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Role Overview

We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.

This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.

Pete’s Dragons is an award-winning charity which provides postvention support to those affected by suicide.

As the Charity continues to grow we need to increase the number of Suicide Bereavement Specialists who provide the Charity's postvention offering across our Devon offices.

Job Summary

The role of the Suicide Bereavement Specialist is to provide a proactive and timely community-based support to individuals, families, groups and/or communities who have experienced a suicide loss.

The hours for this role are flexible, with 24 hours/week being the minimum.

*Please note: Ability to travel and your own car is an essential part of this role.

Main duties

Support

Offer a sensitive, compassionate and needs-led service to individuals, families, groups or communities affected or bereaved by suicide.

Offer rapid response (within 48 hours), information and support to individuals, families, groups or communities who have been bereaved by suicide, in their home or other agreed settings, and follow with ongoing practical and emotional support; mainly through non-clinical interventions that promote coping and resilience so our beneficiaries can face and overcome their traumatic bereavement.

Exercise good judgement in assessing each case and establishing the most appropriate steps for ongoing support, signposting or onward referral.

Co-ordinate where necessary, a safeguarding response in line with local practices and services to ensure that an individual is safe and has an organised package of care to ensure they survive their crisis in the most helpful manner for them.

Produce an area-specific suicide bereavement resources pack to include all relevant information on support services and processes following a suicide death.

Develop strong relationships with key agencies and first responders in the area to establish ways to connect bereaved individuals in a timely and helpful manner (e.g. police, emergency services, clergy, child services, coroners, funeral directors).

Contribute to critical incident responses where appropriate and take an active role where possible.

Assist with the early identification of potential suicide connected deaths and liaise with the Pete’s Dragons suicide surveillance team and appropriate stakeholders and relevant agencies, to ensure timely and appropriate coordinated responses.

Undertake collaborative multidisciplinary work to uphold safety and support for the communities of need (e.g. working with school staff, mental health staff, peers, or family members) to ensure they are contained by well-informed communities.

Administration

Work internally with the Senior Management Team, suicide bereavement colleagues, placement counsellors and therapists and in conjunction with external agencies to ensure parity of service across the whole of the County of Devon.

Maintain timely administrative updates on the Pete’s Dragons’ case management system.

Maintain an effective and efficient diary of appointments.

Participate in the implementation and promotion of the Devon Suicide Prevention Implementation Plan and understand how the role of both the Suicide Bereavement Specialist and Pete’s Dragons fits within it.

Contribute to training/awareness raising in suicide bereavement.

Gather and report on all qualitative and quantitative data required in relation to monthly activities and casework.

Adhere to all Pete’s Dragons’ policies and procedures and ensure security and confidentiality of all related data.

Attributes

Willing to take personal responsibility for delivering high quality results.

Flexible in approach and able to work on own initiative with minimum supervision, prioritising time and workload appropriately.

Able to take an active role in community engagement in the main geographical area of operation in awareness and fundraising.

Passionate about promoting and maintaining the ethos of Pete’s Dragons which is rooted in compassion, care and hope.

This is an exciting opportunity for an enthusiastic and innovative psychologist to join our warm and friendly team at our Dose of Nature hub in Kew, London. Dose of Nature is in an exciting phase as we continue to receive funding to expand our reach, particularly for young people aged 16 – 25, we are seeking a psychologist with passion for the natural world to support us with the expansion of our young people’s programme, as well as support with our main programme for adults.There is great potential for the psychologist to lead on areas in which we seek to develop and expand, and the post-holder would be closely supported by the psychology team, as well as the wider team, to do so.

Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature.We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature, and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing.Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team. 

The nature of the role requires occasional evenings and weekends to cover volunteer training evenings and social events as necessitated by the needs of the charity.

Please see the job description for more details.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, ADFAM and Build on Belief providing support for alcohol and drug issues across Buckinghamshire. We are looking for a Complex Needs Practitioner (Family Practitioner) to join our team in High Wycombe.

The purpose of the role is to engage people who are affected by someone’s substance use in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

All Complex Needs Practitioners (Family Practitioners) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups.  Complex Need Practitioners (Family Practitioner) will work with support, training and recognised best practice family interventions, in collaboration with our partners ADFAM.   

A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical & emotional wellbeing, knowledge and understanding of drugs / alcohol / treatment, relationship with substance user, relationships with family and friends, meaningful activity, self-care and goal setting.

An energetic and confident self-starter, you have experience in Family/Carer work or a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in family support or the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Background

This is an exciting opportunity for an enthusiastic and innovative psychologist to join our warm and friendly team at our Dose of Nature hub in Kew, London. Dose of Nature is in an exciting phase as we continue to receive funding to expand our reach, particularly for young people aged 16 – 25, we are seeking a psychologist with passion for the natural world to support us with the expansion of our young people’s programme, as well as support with our main programme for adults.There is great potential for the psychologist to lead on areas in which we seek to develop and expand, and the post-holder would be closely supported by the psychology team, as well as the wider team, to do so.

Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature.We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature, and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing.Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team. 

The nature of the role requires occasional evenings and weekends to cover volunteer training evenings and social events as necessitated by the needs of the charity.

Please see the job description for more details and how to apply.

We are seeking a senior leader with experience with 5-6 figure fundraising but that can be within any of trusts & foundations, corporate and/or major donors.

Head of Development
Salary £55,000 - £60,000 + Benefits
Hybrid - London/Home

This role comes at an exciting time with the opportunity to lead the growth of MQ’s Development Team as we expand our capacity across all these areas of income generation. MQ currently has at least one role under each area and there is desire, supported by the board of trustees, for further recruitment to strengthen each as needed.

We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).

Here's a summary of your key responsibilities:

• Provide inspirational leadership to the MQ Development Team, managing the current team of five to deliver our £3m 2025 budget
• Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s unrestricted income capacity to meet its aims and objectives.
• Lead by example, personally building and managing a pool of 6 figure prospects to deliver against targets within your area of speciality (major donor, trusts and/or corporates), with a focus on new business across the team
• Potential to help MQ expand its high value fundraising on an international scale
• Collaborate across MQ’s teams, including Research, Marketing and Finance, to develop MQ’s list of fundraising products and proposals
• Refine and deliver MQ’s high value tracking and reporting on financial and activity KPIs, working closely with the Senior Data and Compliance Manager and using our CRM, Raiser’s Edge NXT
• Build and monitor annual Development Team income and expenditure budgets and work with MQ’s Executive to provide regular updates against progress and reforecasting as needed
• Drive innovation in fundraising activity in order that MQ can stand out – improving current approaches but also developing new behaviours, projects and activities to win new funding through excellent stewardship and cultivation
• Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
• Develop MQ’s ability to carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals

About you:

This role is for you, if you have fundraising experience with grants and foundations as well as corporate fundraising and/or new business acquisition experience. This means you will have experience in stewarding and securing new gifts from foundations as well as researching new opportunities to apply for funds.

You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.

You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We do require someone who is proactive, hardworking and results-focused.

Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.

Essential Skills & Experience

Proven Leadership Experience

• Strong track record of leading and managing teams effectively.
• Ability to inspire and motivate team members to achieve targets.
• Experience in building and growing teams.

High-Value Fundraising Expertise

• Demonstrated success in securing 5-6 figure donations from trusts, foundations, corporates, and/or major donors.
• Ability to build and manage a pipeline of high-value prospects.

Desirable Skills & Experience

Experience in the Mental Health Sector

• Understanding of mental health research and its importance.
• Existing contacts within the mental health or healthcare sector.

International Fundraising Expertise

• Experience in organising and executing high-value stewardship events.
• Ability to leverage events for donor engagement and fundraising.

What we’re offering you:

In return, we offer a great working experience within a friendly team. We operate a hybrid working scheme (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date: 29/09/2024

Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our careers portal where you can complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

We look forward to hearing from you.

Benefits

Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.

Holidays: Annual holiday entitlement of 28 days plus bank holidays.

Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.

Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.

Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.

Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.

Pension: MQ makes contributions of 5% and employees make contributions of 3%.

Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.

Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.

No agencies please.

Operations Assistant
Doctors in Distress
London/Hybrid, mainly home working plus Central London co-working (Waterloo & Spitalfields)
Permanent
Part time, 21 hours per week with flexible working (0.6 FTE)
Salary £26,000 pro rata
Excellent benefits including 25 days annual leave plus bank holidays pro rata, 5% pension contribution, additional time off between Christmas and New Year period, and collaborative and purpose-driven team.

Are you passionate about making a real difference to the lives of healthcare professionals? Are you a highly organised and proactive individual with the ability to juggle multiple responsibilities and work effectively within a small team?

Charity People are delighted to be supporting Doctors in Distress, a charity dedicated to supporting the mental health and well-being of healthcare workers, to recruit an Operations Assistant to join their dedicated and collaborative team.

Doctors in Distress was founded in 2018 by Amandip Sidhu following the suicide of his brother Jagdip. Jagdip was a consultant cardiologist. He was overworked, burned out and felt he had nowhere to turn. He believed taking his life was the only answer. Amandip established the charity so no other healthcare worker would have to experience the same pain as Jagdip.

Healthcare workers are facing immense pressure. A 2023 survey showed that 34% of staff were suffering from burnout and 37.4% were emotionally exhausted because of work. The mental impact of the pandemic is still being felt by many, on a daily basis. Doctors in Distress is committed to reducing burnout and distress through support programmes and campaigns.

The Operations Assistant will play a key role in ensuring the smooth operation of Doctors in Distress, managing a range of administrative functions across programmes, operations, marketing and communications, finance, and campaigning activities.

Key Responsibilities

• Online Programmes: You will coordinate programme delivery, manage speakers and registrations, and gather feedback.
• Operations: You will manage the main inbox, support financial tasks, assist with IT and CRM management.
• Campaign Support: You will contribute to impactful campaigns, such as the National Memorial Tree Campaign.

The Operations Assistant will have 3-5 years of administrative experience and strong organisational, multitasking, and communication skills. The successful candidate will be proficient in CRM systems (Beacon or similar) and experienced in using Microsoft Office, including Teams, and with experience using Zoom. You will be proactive, self-motivated, and detail-oriented and capable of managing multiple priorities. The successful candidate will also be empathetic towards healthcare professionals' challenges.

This is a fantastic opportunity to work flexibly from home while being part of a dynamic team. You'll play a key role in operations, from supporting vital mental health programmes to contributing to impactful campaigns. You will enjoy the benefits of a hybrid work model, a supportive environment, and the chance to make a meaningful impact every day.

How to apply

The application is CV and supporting statement.

In the first instance, please click the apply button to be redirected to the Doctors in Distress website, where you can find more information.

Applications close on Monday 23rd September at 12 noon. Interviews will take place week commencing 30th September.

Doctors in Distress reserve the right to close applications early so we would encourage you to apply as soon as possible if you are interested.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you interested in helping people who have, or are recovering from, mental health problems, and other chronic health conditions integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Specialist to join their Surrey Employment service. We help individuals find paid employment or return to work after a period of ill health. We also assist employers and employees to successfully resolve mental health problems and other health issues in the workplace. But, it’s only possible with the help of people like you.

Would you like to be a part of an exciting new opportunity in the IPSPC service. Your challenge? To do everything you can to help the individuals we work with to source appropriate, meaningful paid roles with local organisations/employers. Day to day, you’ll offer support to individuals who are suffering with mental ill health and other chronic health conditions, offering careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation and interview techniques. You’ll also be responsible for establishing and maintaining positive links with Primary care providers, clinical teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of the IPS model of working, mental and physical health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required. Excellent organisational and time management skills are required, as well as the ability to prioritise workload and be flexible to the demands of this ever-changing role.

There are 2 roles available which are based in Woking which are permanent, full-time roles requiring the post holders to work 37.5 hours a week. The post-holder will be required to be a car driver.

We are committed to increasing our diversity and welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Prospectus are pleased to be supporting Buckinghamshire Mind in their search for a Head of Income Generation and Communications. 

Celebrating its 110th anniversary this year, Buckinghamshire Mind is an independent charity that is proud to be affiliated with national Mind. With a recently refreshed strategy this is  an exciting time to join the organisation and champion mental health – ensuring that no future mind is left behind. Buckinghamshire Mind is part of a network of over 100 Local Minds, which provide trusted and innovative mental health services to their communities. The charity provides services that promote wellbeing and recovery; prevent mental ill health, offer talking therapies and provide support in times of crisis

This is a permanent role paying a salary of £50,000 FTE per annum. This role can be either full-time or part-time (30 hours) and the postholder will be working in a hybrid model from their offices in High Wycombe. 

As a pivotal, newly created role for Buckinghamshire Mind the Head of Income Generation and Communications will be a member of the Senior Management Team, contributing to the strategic direction and operational management of the charity. In addition to Buckinghamshire, this also includes their services in East Berkshire – as part of their Mind in Berkshire partnership with Oxfordshire Mind.

In this role, leading a small team, you will develop, implement, and monitor the fundraising strategy, introducing new initiatives to diversify and generate income. You will also oversee the delivery of the communications strategy. You will be innovative in your approach and have a passion to see Buckinghamshire Mind, and Mind in Berkshire, expand their portfolios of mental health services to fulfil the mission of ‘a mentally healthy society’.

They are looking for someone with demonstrable experience of leading and delivering on income generation and associated activities such as fundraising, corporate engagement, marketing, networking, and relationship management. You will have proven experience in leading on external communications (including digital), developing campaigns to generate donations/corporate giving and associated activities such as public relations.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
       
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Do you have an understanding of drug, alcohol, offending and health related issues, and experience of working with adults in an addictions setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.

We are looking for a Complex Needs Practitioner to join our team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use and gambling.

Your challenge? As a Complex Needs Practitioner, you will be working with clients within various locations to support clients in addressing their substance needs using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients.

In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that. Our work is guided by our values of:

Openness  |  Belonging  |  Strength  |  Collaboration

Our purpose is to create space where mental health comes first. We do this through working in partnership with other agencies and providing services in a trauma-informed way. This role will work collaboratively within Manchester City Council’s new multi-disciplinary Thriving Families Team to support families where children are open to Child Protection or Child in Need Plans, to ensure that young people and their families are better able to access appropriate support services for their mental health leading to improved mental health.

We believe in the power of listening and being heard. The Mental Health Practitioner will build collaborative and kind relationships where people feel heard and understood, enabling people to access services and navigate routes to support. Referrals are received directly from Social Workers into the Thriving Families Team and the Mental Health Practitioner will offer a range of support to families in their own homes, via the phone or in community settings including 1:1 psycho-social support and interventions, advocacy, making onward referrals, communicating with health/social care services and assisting people in addressing practical needs.

Salary: £31,331

Contract: Initially for 2 years (extension possible dependent upon funding)

Hours:  35 hours per week

Base: Manchester City Council - Harpurhey District Offices

The type of skills and knowledge that are important to us are:

• Experience of working with the whole family and collaboratively with other agencies to improve mental health.
• Knowledge about various ways to provide emotional and therapeutic support for people.
• Ability to work in an open and positive way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.

Application documents can be downloaded from our website.

Applications must be received by 10am Monday 30th September. Interviews are planned to take place at the Zion Centre on Friday 11th October.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

We are looking for a new Independent Sexual Violence Advisor to join our team in providing advocacy and support to survivors of rape/sexual violence and sexual abuse.The ISVA will be based in our central Reading office, with the option of hybrid working. ISVAs will need to travel within Thames Valley to meet clients as required.

Main Purpose of the Role:

To provide advocacy and support to survivors of sexual violence.  The ISVA will support adults who have reported or are wishing to report this crime navigate the criminal justice system. The ISVA will work closely with the Police Service, Sexual Assault Referral Centre, CPS, and other relevant organisations. 

ISVA Main Duties

· Provide advice, guidance and information to adults who have experienced rape and sexual abuse.

· Support service users that have been referred to Trust House Reading.

· Support clients in making informed choices about their future options.

· Explain relevant criminal, legal and civil remedies and housing options to clients as required.

· Assess the risk and support needs of clients.

· Develop individual support plans to address risks /support needs of clients.

· Ensure that clients are aware of the services to which they are entitled and advocate for them to help them access services.

· Understand the legal framework relating to the protection of children and vulnerable adults including the policy and procedures in relation to safeguarding children and vulnerable adults.

· Support ISVA clients through the criminal justice system, explaining the procedures and their role and rights within that system, referring to Victim Support or the Witness Care Service as appropriate.

· Support the service user in making a witness statement and attending court.

· Keep the service user informed about case progress on behalf of the police in line with the requirements of the Service Code of Practice.

· Participate in case conferences with the police, CPS and prosecuting barrister.

· Assist clients accessing special measures.

· Liaise with the police, CPS and other service providers on behalf of the service user.

· Provide information and support in relation to Criminal Injuries Compensation.

· Help clients to develop their own support network.

· Refer on and arrange meetings with other agencies/services as necessary, for instance, sexual health services, mental health, drug and alcohol, counselling, housing etc.

· Actively and positively engage with other voluntary sector agencies, including sexual violence specialist agencies e.g. domestic violence service outreach, IDVA and refuge providers.

· Maintain and update records of all cases including initial referral, risk assessment, subsequent risk assessment, care and safety plans, and action taken.

· To understand and assess other support needs of clients, for example translation or interpretation needs and be fully aware of available resources.

· Where an assault is related to domestic violence and the client is assessed as high risk, refer on to Multi Agency Risk Assessment Conference (MARAC) following locally agreed protocols (including working proactively with the Independent Domestic Violence Advisor Service), attend and participate in meetings and follow-up on actions agreed in MARAC.

· Contribute to the development of policies, protocols, guidelines, strategies within practice area if necessary.

· Collate areas of service gap and service inadequacy to feed back to the commissioner and the relevant strategic groups.

· Note and feed back to the commissioner and the relevant strategic groups or other appropriate body any consistent difficulties clients are having accessing services.

ISVA Person Specification

Essential:

· Educated to A-level standard.

· Experience of working with vulnerable clients.

· Knowledge of the impact of rape/sexual violence and sexual abuse on service.

· Knowledge of the criminal justice system for survivors of rape and sexual abuse.

· Understanding of the principles of risk assessment and safety planning.

· Pro-active.

· Empathic, with a non-judgmental approach.

· A good listener.

· Strong crisis management skills.

· Understanding of the process of seeking help and barriers to seeking help.

· Good written and verbal communication skills.

· Ability to work on own without close supervision.

· Ability to manage caseload and work priorities.

· Ability to share sensitive information, adhering to protocols.

· Understanding of child protection and safeguarding issues and legal responsibilities.

· Willingness to undertake regular training.

· Willingness and ability to work with clients of all genders.

· Commitment to continued professional development.

· Knowledge of and commitment to diversity issues.

· Ability to work safely and within boundaries.

· Completed accredited ISVA training course (or equivalent) or willingness to complete the training.

· Willingness and ability to travel across the Thames Valley when necessary.

· Computer literate: word-processing, emailing, data collection/spreadsheets.

· Ability and willingness to work in partnership and as part of a team.

Desirable:

· Professional qualification in social work or related field.

· Current full driving license and own vehicle.