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Supporter Retention Manager

Stevenage, Hertfordshire (On-site)
£40,000 - £45,000 per year (DOE)
Full-time
Permanent

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Job description

The Supporter Retention Manager will be responsible for designing and delivering strategies that build supporter loyalty, increase lifetime value, and enhance the overall supporter experience. The role ensures that every supporter feels valued, engaged, and motivated to continue and grow their commitment to the organisation. Working in the Individual Giving Team, and in close partnership with the Marketing team, the postholder will deliver impactful stewardship campaigns, tailored supporter journeys, and creative engagement initiatives that maximise retention and enhance supporter experience. 

Application resources
Posted by
Mercy Ships UK View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 21 October 2025
Closing date: 20 November 2025 at 13:18
Job ref: MSUK_SupporterRetentionMgr
Tags: Faith-Based, Health / Medical, Major Donor

The client requests no contact from agencies or media sales.