Scheme Oversight Manager

About the role

Motability Foundation is a national charity which believes that no disabled person should be disadvantaged due to poor access to transportation. We help disabled people enjoy the freedom and independence to work, to learn, to access services, and to see family and friends.

We provide a range of grants to help people with different kinds of disabilities, and we oversee the Motability Scheme, delivered by the private company Motability Operations. The Scheme has more than 900,000 disabled customers who use the enhanced mobility benefits they receive from the Government to lease a car, scooter or powered wheelchair.

The Motability Scheme offers a wide range of vehicles, including standard cars, Wheelchair Accessible Vehicles (WAVs), with numerous accessibility adaptations to support independent driving and travel.

There are two key elements to this role:

• To analyse and report on Scheme performance as delivered by Motability Operations.

• To research external factors relevant to the operation of the Scheme including Government policy and developments within the automotive sector.

What you’ll be doing

Scheme Oversight

• Support oversight activities including the review of Motability Operations’ KPI reports and information, analyse performance and report against Scheme operational objectives.

• Produce input to a monthly commentary on Scheme Performance to be presented to the Board of Governors.

• Undertake operational reviews on selected areas of Scheme activity.

• Liaise with Motability Operations to raise areas for review within the Scheme, critically review the reports provided, and escalate to the Board of Governors.

• Participate in policy and process reviews.

• Seek to better understand the delivery of the Motability Scheme.

• Review and document ways of working and process changes in Scheme Oversight.

Research

• Monitor Government policy and legislation relating to the automotive sector including transition to Electric Vehicles in 2035; emissions legislation, including the Zero Emissions Vehicle Mandate; introduction of Clean Air / Congestion Zones; taxation on motoring including potential Road Pricing.

• Keep up to date with developments within the automotive sector, particularly vehicle conversion and adaptations for disabled customers, during a period of significant change including the transition to electric vehicles and the restructuring of motor retail towards manufacturer direct sales and online.

• Prepare research summaries and conclusions for Directors and Governors.

• Consider policy implications for the Scheme following research projects.