Jobs

Ref 6714

Save the Children UK has an exciting opportunity for a dedicated individual to join us as our Head of Partnership Management to lead impactful partnerships that deliver lasting change, through influencing and advancing our partner relationships for the good of children everywhere.

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting change for millions of children, including those hardest to reach.

 About you

As our Head of Partnership Management, you will lead a dynamic team responsible for managing our existing partnerships, driving sustainable income growth, and amplifying our impact. Your strategic direction will be instrumental in maximising the value of each partnership, securing vital resources, and ultimately delivering greater impact for children worldwide.

 In this role, you will be accountable for:

• Strategic Leadership: Provide vision and direction to the Partnership Management team, ensuring we remain leaders in impactful partnerships with the private sector.
• Team Leadership: Lead and support a team of Partnership Managers, fostering growth and maximising the holistic value of partnerships.
• External Engagement: Represent Save the Children UK externally, driving our profile and networks with key organisations and stakeholders.
• Internal Collaboration: Collaborate across departments to maximize the value of Save the Children in our partnerships and ensure alignment with organisational goals.
• Operational Delivery: Oversee budget management, resource allocation, and strategic planning to achieve partnership objectives effectively.

 To be successful, it is important that you have:

• Proven track record of leading seven-figure partnerships with global businesses.
• Experience influencing and delivering results cross-organisationally in a large complex organisation.
• Strong leadership and influencing skills at senior levels.
• Experience in team leadership and strategy development.
• Excellent written and presentation skills, including the ability to engage at CEO level.
• Exceptional interpersonal skills for effective networking and negotiation.
• Understanding and application of commercial and financial principles.

What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

 Closing date: 19th May 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

8.5% pension contribution after successful completion of probation period. Inflationary pay award pending
Hours: 35 hours per week. Normal working hours 9.30 to 5.30. Open to part-time, job-share, and flexible working

Location: Blended between home and office (Battersea and Roehampton)

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 10,000 people a year. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations, and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

Supported by existing project funding and a long-term grant from the Access to Justice Foundation, we’re looking for two people to join our Senior Management Team and help lead the next phase of our innovative and award-winning development work. The Head of Core Service and Head of Community Partnerships will work together to:

• Continue developing our approach to community engagement, helping reduce access barriers for people from the most marginalised communities.
• Embed changes to our core service that make it more accessible and responsive to those communities.

Both roles also have overall responsibility for a range of funded projects and services and, as leaders and managers, responsibility for:

• Ensuring we live up to our values, standards and ambitions.
• Managing contracts and relationships with funders, partners and other stakeholders.
• Developing organisational strategy and identifying new funding and partnership opportunities.

With a focus on operational compliance and core delivery, the Head of Core Service role would suit applicants with a strong track record of managing advice services, ideally within the Citizens Advice network. We’re not necessarily looking for someone with an advice background for the Head of Community Partnerships role, but great project management, people management and relationship building skills are essential. Both roles require an understanding of and commitment to our values and ambitions, including being a more inclusive workplace where everyone gets the support they need to do their best.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

How to apply

CV and supporting statement accepted, find out more on our vacancy page by clicking the apply button.

Closing date: 10am on 15 May 2024
Interviews: Week beginning 20 May 2024, Battersea Library, SW11 1JB

The Task Ahead: Finance Manager

As The Difference moves from its early start-up phase into the delivery of our 2025-30 strategy, our programmes and sector-influencing work are expanding to reach more schools and to deepen our impact. Alongside this growth, our team - and the operational function which supports them - is also growing.

As Finance Manager, you will be a key member of the Finance & Operations team. You will hold end-to-end responsibility for the finance function, from reconciliations to budgeting. You will decide where and how our existing processes could be improved, as well as developing new systems that will underpin our work as a larger and more established charity. You will be supported by the Director of People, Finance & Operations, as well as our external auditors.

The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!

Areas of Responsibility

The Difference is looking for a Finance Manager to lead our finance function in the following ways:

• Oversee our internal bookkeeping, payment, and accounting processes, and improve these systems ongoingly.

• Lead on budgeting and forecasting across the organisation, supporting teams to predict income and expenditure and make sound financial decisions.

• Lead on the production of management accounting information, including internal monthly management accounts, quarterly reports for Trustees, and financial reports for investors.

• Lead on The Difference’s audit process, with external auditors.

• Work with the Development & Impact Manager to update fundraising pipelines, and ensure the availability of high quality income projections for Trustees.

• Support accurate budgeting and reporting for grant funding, including tracking spend of restricted funds.

• Support business planning by working with teams to model potential future work - e.g. costs of expansion of an existing programme; modelling potential new programmes.

Person Specification

Essential – We are looking for the following skills, aptitude and experience; though you may be stronger in some areas than others:

• Values – Your experience evidences shared values with The Difference (see below) and a personal commitment to our mission to improve life outcomes for vulnerable people.

• Finance experience, operational and strategic – Experience across all areas of finance, from accurate invoicing, payments and record-keeping, through to setting and managing budgets, financial modelling and forecasting, and working with external accountants or auditors.

• Finance process development – Experience of developing finance systems; the ability to recognise how processes could be continuously improved, and enact this improvement.

• Leadership of self and others – Confident in identifying skills or information gaps within your team, and drawing on the expertise of others to address these gaps. Able to show how you've continually grown your own skills and those of your team members so that together you can efficiently cover workload and plan ahead.

• Proactive problem-solving – Ability to thrive in a fast-paced start-up environment and to problem-solve: from rolling sleeves up and diving into detail to working collaboratively to build capacity.

Desired – You are more likely to be successful in your application if you have one or more of the following additional experiences: 

• Accounting qualification and experience - Some form of accounting qualification and post-qualification experience.

• Early-stage charity/social enterprise experience – You may have specific experience growing charities or businesses for social good at the early or start-up phase.

• Experience of charity finances – You may have worked for or supported other charities, and have experience of working with philanthropic grants, charity accounting, and governance.

• Insight into schools – You may have experience working in the education sector, whether that’s through working for a business or charities that partnered with schools, or through working in a school yourself. 

Why Work for The Difference?

Schooling isn’t working for the children who need it most. Every week in England 109 children – equivalent to three full classrooms – are permanently excluded. This is just the tip of the iceberg. Since the pandemic, school suspensions have risen significantly, as has persistent absenteeism. 1 in 5 children are missing more than 10% of their time in school. Children who are excluded or persistently absent are much more likely to already be experiencing vulnerability or disadvantage. They are more likely to live in poverty, have additional learning needs, suffer mental health challenges, or experience a lack of safety outside school. Certain ethnicities are also disproportionately affected, notably Gypsy Roma Traveller and black Caribbean children. 

Exclusion and high rates of absence can have a dramatic effect on life chances. These young people are more likely to drop out of education or employment, become vulnerable to long-term mental ill health, or be at risk of criminal exploitation. The Difference believes that children and young people deserve better and that the education system has to change.

Our Organisation 

The Difference is a young education charity, founded to change the story on lost learning.  By 2030, we want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable. The Difference was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.

The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.

Our Values

• High Expectations - We are ambitious for excellence from young people, colleagues and ourselves.  We don’t believe in writing off someone’s potential because of their identity or experience of crisis. 

• Strong Relationships - We prioritise genuine relationships over transactional interactions, and know that this requires deliberate relational practice. We see colleagues and partners as people first and their roles second; and know this greater trust allows us to take more risks, gain more feedback and have greater impact.

• Internalised Locus of Control - We work hard to reframe difficult situations to discover what we have within our power in terms of solutions. We take it upon ourselves to walk towards challenges and can take a high level of ownership and agency in our work/

• Pragmatism - We believe leadership means recognising current limitations and striving for improvements within and beyond them.  We develop consensus and chart new ways forward, challenging false and extreme positions like “zero exclusions” or “no excuses”.

• Scientific approach - We take a diagnostic approach to unpicking causes of problems. We are loud and proud of our failures, recognising failing fast and often is key to finding the best solutions. We test solutions and are willing to use data and feedback to make adjustments and choose new directions. 

• Not Squeamish about Structural Inequality - We believe patterns of inequality can and should be disrupted. We strive to be clear-eyed about these inequalities, and both the individual practice and system-changes required to address them. We push ourselves to overcome awkwardness in talking about this; and begin by acknowledging our own biases and blind spots.

• Asset-based - We work hard to avoid deficit thinking and aim to start with what’s strong, not what’s wrong. We are careful not to frame our colleagues and stakeholders - particularly young people and families – as victims but instead to recognise their agency.

• Wise selves - To both enjoy work and do their best, we want to make decisions and work with others in our “wise” - or regulated - selves. We also want to bring our compassionate self to those we work with, externally and internally, to support one another through challenging times. 

How To Apply 

To apply, please complete all sections of the application form by midnight on Sunday 19th May.

First round interviews will be held during the week beginning 27th May, over video call. Please indicate if you would not be available to attend an interview during this week.

If successful in this stage, second round interviews (including a task to be completed the same day) will take place on the week beginning 3rd June, at our office in Bethnal Green. 

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector such as people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the care system, non-graduates and first-in-family graduates. 

As part of our commitment to fairer recruitment, all applications will be assessed with names and any protected characteristics redacted.

Recommended Reading 

If you’d like to understand more about The Difference and what we are trying to achieve, we would recommend the following:

• The research which underpins our organisation.

• Our latest Impact Report, sharing our work in 2023

Finance Business Partner

Reporting to: Head of Finance

Location: Hybrid: Combination of London office based and home working.  Some travel within UK will be required.

Contract: Permanent

Hours: 35 Hours per week

Salary: £52,968 - £55,756

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: 

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients and customers

The role

We are looking for an enthusiastic and collaborative and versatile finance business partner to join us at this time of growth. Reporting to Head of Finance, and working alongside other Finance Business Partners, you will be responsible for providing your financial expertise and support to our key stakeholders, playing an important part in enabling us to meet our ambitious strategy.

This is an exciting role in a supportive and well established finance team, giving you the opportunity to further develop the finance function and shape your role. You will bring strong communication, analytical and systems skills, as well as flexiblity and motivation to engage in cross organisational projects.

You will thrive in this role if you are someone able to respond with agility, curiosity and open mind to projects and tasks that change and develop whilst FareShare is growing and developing.

Main areas of responsibility

Business partnering:

• Provide a high-quality financial support to the nominated internal stakeholders. These may vary and will include some of the following: Food, Supply Chain & Logistics teams, Network Partner support, Operational centres (warehouses) and Support functions.
• Deliver monthly management accounts and KPI reporting for the nominated stakeholders. Monitor spend and provide financial insight and expertise to drive the delivery in line with FareShare’s strategic direction.
• Collaborate with the nominated internal stakeholders to develop and manage budgets and forecasts.
• Enhance financial reporting and analysis and develop KPI capabilities for the nominated stakeholders.
• Coach budget holders on finance systems and processes to develop effective budget management and controls.
• Provide cover for other Finance Business Partners when required, mainly around month end processes and management account reporting.

Financial accounting:

• Involvement in month end processes: produce month end journals, conduct balance sheet reconciliations for the nominated business centres.
• Support with the development and monitoring compliance of the financial policies and processes and controls.
• Oversee financial aspects of grants, ensuring compliance and accurate reporting to funders.

People and / or project management:

• Provide financial guidance and support to the finance transactional team.
• Line manage (or dotted line management responsibilities, dependant on experience) the finance offices in the operational centres (warehouses).
• Lead on process improvements in the business areas of responsibility.
• Provide any other support as and when required.
• Some travel to the operational centres and network partners, across the UK, will be required.

Person Specification

 Skills, experience and abilities

• CIMA/ACCA/ACA fully qualified or equivalent experience
• Business partnering experience, preferably in a similar size organisation and business model. Experience in the commercial Supply Chain & Logistics industry will be of advantage.
• A good track record in managing month end processes
• Strong financial accounting background
• Advanced Excel skills and experience using a range of accounting software and financial reporting tools
• Excellent written and verbal communication skills with the ability to adapt a style to various stakeholders
• Ability to build effective relationships across teams, ensuring staff are supported, motivated and challenged to achieve objectives
• Line management experience will be of advantage
• Strong analytical and problem solving skills
• Ability to adapt and influence change
• An understanding of either the food industry and/or the logistics industry would be advantageous

 Values and behaviours

• Enthusiastic, ‘can do’ approach
• Desire for change and ability to adapt
• Flexibility and ability to work well as part of a team and alone
• A commitment to Equality, Diversity and Inclusion
• Curiosity and empathy with FareShare’s mission and strategy

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

 A cover letter is required for a complete application. Applications without a cover letter will be disqualified.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

HE Partnerships at Unifrog

After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ universities globally with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.

Our focus remains on continuing to grow our global university partner numbers and building ever stronger relationships with our current partners. We are constantly exploring how we can develop our UK and international partnership offerings to make sure they are best-supporting universities in their marketing and recruitment aims, while at the same time making sure our student and teacher users have access to the best resources and opportunities possible.

There are three main areas of work:

1. Insights - We provide university partners with aggregated user data from the Unifrog platform to uncover trends at subject and regional levels, with the aim of informing universities’ marketing, recruitment, and portfolio planning.

2. Conferences, webinars, fairs, and other events - These in-person and online events enable universities to interact directly with our huge community of students and teachers. We’re focused on making them both useful and fun.

3. Content collaboration - We co-create written and video content for students and teachers to do with progression, learning, wellbeing, and careers, which all end up on the Unifrog platform. The content could be anything from interviews with an admissions tutor about how their institution is unique, to a guide on what career pathways are available after studying a particular subject, or a Course on how to approach medieval literature.

The foundational principle of our HE Partnerships work is that everything we do has to be useful to students and teachers.

The role and your key responsibilities

You’ll be responsible for the success of the HE Partnerships team. You’ll set the team’s overall approach, line manage the team, and be responsible for meeting our HE growth and partner retention targets. You’ll need to foster the positive and innovative team environment that we expect at Unifrog.

Here are some of the main responsibilities within this role:

• Work with other people at Unifrog to continually refine how we make sales and better support our partners through our partnership offering. For example, you’ll work with our Data analysis, Marketing, and Events teams to:

  • realise requests from partners for new data insights and reports 

  • identify insights and develop narratives for conference presentations

  • improve the events we run with universities

• Work with the New Business Lead (HE & Employers) to design and oversee the execution of different prospecting campaigns, always considering the audience (university’s location, job role of recipient, university’s priorities) and tailoring each campaign accordingly. 

  • You’ll need to assess which conferences, sponsorship, and other marketing opportunities we should take advantage of.

• Determine the timing and key messaging for communication with our HE partners, and work with our Marketing team to deliver this communication.

• Manage our relationships with HE network organisations (e.g. HELOA). Seek out further opportunities that help position us as thought leaders in the undergraduate recruitment and admissions spaces. 

• Line-manage the HE Partnerships team, for example:

  • Shadow HE Partnerships Managers on demos and review calls, supporting them to keep improving in their role.

  • Oversee successful partner engagement, auditing, and Matching campaign strategies led by our HE Partnerships Coordinator

  • Conduct Performance and Development Reviews with the HE Partnerships team. Support them with their personal development goals. 

• Be the point person for escalating issues related to partners at risk of not resubscribing.

• To help you stay close to the realities in the marketplace, you’ll manage a small number of university accounts, and be directly responsible for their growth and retention. 

Working together

You’ll line manage our four HE Partnership Managers (who are responsible for bringing new university partners on board and building upon the relationships we have with our current partners), our HE Partnerships Coordinator (who is responsible for tracking partner engagement, flagging universities of concern, and supporting better usage of partnership activities such as Matching campaigns), and work closely with other team members in our marketing, data analysis, content and school-facing teams. 

You’ll be line-managed by Unifrog’s Partnerships Director for International Schools and Higher Education.

What we’re looking for

• Resilient, and motivated to exceed targets

  • Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

• Strong communication skills

  • You’ll be in frequent communication with many different people, both within Unifrog and externally – this will be in person, written, over the phone, and via video call. You’ll need to be an outstanding communicator.

• Personable, with a track record of excellent relationship management

  • At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.

• Previous experience as a line manager

  • Supportive, motivational line management is a central element of this role. You’ll be helping your team both to meet their targets and to develop professionally.

• Sector insight 

  • We work with universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers.

• Attention to detail

  • Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE-focused content.

• Proactive attitude and willingness to get stuck in

  • You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details

• £57,000 to £59,000 (Grade D) plus commission and a share in a company-wide performance bonus.

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.

• Work remotely or in our London office. (If remote, then some travel to London will be expected).

• Start date: as soon as possible, though we will be flexible for the right candidate. 

• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00AM (BST) on Tuesday 7th May 2024.

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. Why do you want to work at Unifrog? (250 words)

• ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

• iii. Tell us about a time you have had to meet or exceed targets. What was your approach? (250 words)

• Stage 2: The next stage of the application process will be two short tasks. We will schedule these tasks throughout the application window so we encourage you to apply early.

• Stage 3: Video call interview (1 hour) ��

• A short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).

•  Video call interviews will be held w/c 20th May 2024.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth and turning this into a future significant income stream for the charity.

The role

Develop and drive the implementation of an eCommerce strategy.

Commission and drive a programme to garner customer insights across all channels.

Collaborate with the Head of Retail Shops to connect Scope’s online and brick and mortar propositions.

Use customer insights to inform the buying and merchandising of new goods. To return significant profit margins for the charity.

Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience.

Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit.

About you

You will be an experienced eCommerce leader. And already at a head of level in your current role.

You will have extensive experience of leading large, diverse teams, through a period of growth or change. Strong communication and collaboration skills are critical in this role.

You will also have a commercial and entrepreneurial mindset and understanding of the customer journey. And finally have your finger on the pulse of trends in the digital commerce world.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please go to the Scope website for further information and the skills and responsibilities required for this role.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.

Please let us know if you are applying under the Guaranteed Interview Scheme. 

We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.

If you prefer information in a different format, such as large print or Braille, please go to our website for further information.

Find out more about asking for adjustments at interview.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave in Retail
• 27 days plus Bank Holidays in other roles
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

If you have strong leadership and strategic planning skills, vision, fiscal acumen and a passion for and understanding of the rights and well-being of disabled people, then we would love to hear from you.

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people.

We are seeking an experienced and dynamic senior manager to act as Chief Officer to lead our disability charity’s growth and development. The Chief Officer will provide strategic guidance and oversight, ensure operational efficiency and sustainability, and maintain the organisation's commitment to serving disabled people in our community.

Salary: £50K+ negotiable for exceptional candidates

                             (flexible hours arrangements if appropriate)

Reports to: Chair of Trustees

Working Hours: 35 hours per week, full time

Holidays: 28 days plus Bank Holidays

Deadline for this post is: Monday 13 May 2024 (9am)

Interviews will take place on: Tuesday 21 May 2024 (online)

We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the minimum criteria and have let us know you’re a disabled person.

Deputy Director

 

· Time commitment: Full time role (80 or 90 % could be considered for the right candidate)

· Location: UK based, with frequent travel to Geneva. Other locations would be considered for the right candidate

· Reports to: Executive Director

· Direct Reports: 4 – 5 direct reports responsible for leading on key aspects of the Alliance’s work.

· Grade: F

· Salary: Between 79’346 GBP and 90’682 GBP (commensurate with qualifications and experience)

 

1. Background and Purpose

The Deputy Director works in close partnership with the Executive Director (ED) to enhance the work of the small, dynamic secretariat team to create more momentum across its network. This new role will be instrumental in delivering on the strategic objectives and securing sustainable funding through its continued evolution. The person will be responsible for connecting the various programmatic areas of work quality assurance and impact, capacity support and its new country level work. They will guide planning processes to be able to track and analyse our impact. They will leverage the knowledge of the team to seek new opportunities for ensuring the Alliance delivers on its mission. They will be instrumental in developing and implementing long-term plans and processes that can bring new levels of success for the organisation.

2. Main Duties and Responsibilities

Guide and facilitate the team’s delivery of the CHS Alliance strategy:

· Work with the ED on delivering the strategy to position CHS Alliance as a network driving system change for greater accountability to people in crisis, creating relationships within teams and externally to influence change across the global humanitarian sector.

· Develop processes to support the team track progress on how we are meeting our objectives so they can be clearly communicated and analysed to continue to deliver on the ambitions of the Alliance’s strategy.

· Facilitate a strong culture of organisational collaboration to achieve goals and objectives; developing a framework that support the team’s cohesion in delivering the goals of the organisation to create greater impact.

· Provide oversight of the funding needs and priorities and support strong proposal development and compliance with donor funding and guide decisions on how to allocate and manage resources.

· Work closely with the ED, to establish and execute a fundraising plan to achieve the strategy and workplan of the CHS Alliance, including donor intelligence.

· Provide support to ensure staff can complete their responsibilities to their highest potential.

· Initiate programmes and activities that are resourced and effective and efficient as possible.

External partnerships & donor engagement:

· Stay abreast of emerging trends in the volatile context of humanitarian action and provide strategic thought leadership on the dynamic and shifting priorities and what it means for the Alliance network.

· Work closely with the ED to create a strong donor advocacy and engagement plan that goes beyond fundraising to work with donors as drivers of accountability.

· In coordination with the rest of the Alliance team, engage with external stakeholders to build and maintain relationships contributing to the CHS Alliance strategic objectives.

· Work closely across the teams to keep abreast of the Alliance members’ needs to meet the CHS commitments.

· Actively seek opportunities for partnerships to advance the CHS Alliance Strategic Plan (e.g. with members, academia, coordination bodies like the IASC, or other key stakeholders).

· Promote the CHS and the work of the CHS Alliance through relevant social media channels or platforms, through conference presentations and through workshops or other events.

· Represent CHS Alliance and its positions at meetings, speaking engagements or through opinion pieces. Assist the CHS Alliance to influence policy in the sector.

· Act as the public face of the CHS Alliance, along with the ED, to promote its mission and purpose.

3. Profile

· A passion for creating system change in the sector. A thirst to understand and seek opportunities to drive forward greater accountability, as well as a pragmatic understanding of the challenges facing the sector.

· Someone who shows a commitment to CHS Alliance mission and values, evidenced by exhibiting a high level of personal and professional integrity, humility and humanity, and through experience with non-profit organisation with a global membership reach, and a good knowledge of quality and accountability in the aid sector.

· A natural relationship builder and team player, who enjoys and has proven ability to work collaboratively with others inside and outside the organization. An ability to see synergies and bring people together.

· Someone who thrives with changing situations but can also execute swift decisions when needed. Demonstrated resourcefulness in setting priorities and solving complex operational problems

· Strong leadership capability with demonstrated experience in managing, inspiring and empowering teams in changing environments, thanks to progressively responsible senior management roles. A strong track record of facilitation skills to support cross team collaboration, ideally with knowledge or experience in self managing teams / team approach.

· Someone trustworthy in managing sensitive situations and information, discrete, professional, and with excellent judgement.

· A good communicator with professional command of English, French a strong asset, and other working languages appreciated.

4. Experience and Qualifications:

• Extensive senior management experience in a dynamic, responsive environment
• Demonstrated organisational development experience, supporting a team and supporting others
• Extensive experience in the humanitarian sector, ideally at operational level
• Experience managing cross-functional teams to develop and implement systems and processes to increase collaborative effectiveness and efficiency
• Highly skilled at staff coaching and development
• Proven track record of strategic planning and financial management
• Experience creating and managing budgets
• Ability to manage complex projects across teams
• Experience navigating complex issues and making difficult decisions, often in high-pressure situations

 

Qualifications:

· University Degree in relevant disciplines

· Masters / MBA an advantage

Experience: 

· Experience leading cross functional teams

· Leadership experience with non-profit organizations

· Humanitarian field experience

Knowledge:

· Good knowledge of current good practise in organisational development issues

· Strong understanding of organisational accountability practices

· Knowledge of the Core Humanitarian Standard

· Self-managed teams approaches

Language:

· Excellent oral and written English skills

· French a strong asset, other working languages appreciated.

Behaviour

· Be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

 

Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.

About The Role
Closing date: 10th May
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
We are strengthening our IT organisation to enhance the provision of IT services to our 2000 staff and many volunteers. The Service Delivery Lead is an exciting new role created to help mature our service framework, drive our service performance and assure continuous improvement. By enabling our staff to work more effectively you will have a direct impact on the lives of those affected by dementia.
 
The role has day to day responsibility for all aspects of IT service quality, including the performance of our Managed Service Provider. You will lead a team of 4 Service Delivery Analysts, providing guidance and direction and nurturing individual careers. You will be an escalation point for user support and play a key role in the acceptance of projects into service. 
 
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
 
About you

- You are an experienced IT Service Professional, fluent in the application of the ITIL framework across Incident, Problem, Change and related components
- You have team and people leading experience and are committed to the ongoing development of yourself and colleagues
- You are improvement driven. You want to provide a better experience for our users and increased opportunity for our staff.
- You are team focused, collaborative, balanced, able to navigate and deliver to the interests of multiple stakeholder groups including managed service providers and third parties.
- You are purpose driven. You want to do something that matters to people and has a positive impact on their lives. You want to join an organisation with a strong sense of purpose, and a culture of empowerment and inclusiveness.

Person Specification

- Ability to communicate professionally and respectfully, both verbal and written.
- Work collaboratively with your and wider teams; be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

We currently have an exciting opportunity for a highly skilled Area Branch Development Manager to join our field operations team. You will join us working 35 hours per week (including some evening and weekends) on a 12 month fixed-term contract basis and in return you will receive a competitive salary of up to £41,363 per annum, plus car allowance and excellent benefits.

The role will be home-based and the successful candidate must be based in (or willing to relocate to) Cornwall or West Devon, as travel is necessary for the execution of the post holder’s duties throughout this region.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!

Responsibilities of our Area Branch Development Manager:

As an Area Branch Development Manager you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.

What we’re looking for in our Area Branch Development Manager:

• Proven management experience including drafting business and operational plans
• Proven experience of leading and managing volunteers
• Experience of planning and implementing new processes and systems across a multi-site organisation
• Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
• Personal and professional manner and credibility that generate trust and confidence in others
• Knowledge of the animal welfare sector
• Hold current full clean driving licence

What we can offer you:

• salary of up to £41,363 per annum plus excellent benefits
• generous annual leave entitlement
• car allowance
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 5th May 2024

Virtual interview date:Week commencing 20th May 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Head of Campaigns and Public Affairs (maternity cover)

· Maternity cover

· Salary £58,807 per annum

· Full time (37.5 hours)

· Flexible working options will be supported.

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

We are looking for a confident, senior Public Affairs and Campaigns professional to lead a programme of relationship building and to develop and deliver parliamentary and campaign strategies to bring about changes in policy, practice, and attitudes across our wide range of target audiences.

The Head of Public Affairs and Campaigns will be crucial in helping us to strategically build relationships with advocates and champions for our work in Westminster and Whitehall, across key industry bodies, sectors and networks and at a local and national level. This includes overseeing our programme of events and working with colleagues across the organisation to develop and deliver high-quality campaigns that effectively build support for the changes we want to see.

This is a hands-on role that will work seamlessly with the Head of Communications and colleagues across the wider organisation to plan and deliver a powerful, coherent, and integrated communications and influencing function. The successful candidate will be proactive and tenacious in horizon-scanning and seeking out opportunities where we can most effectively influence the work of others. You will also be responsible for developing and co-ordinating policy positions and approaches that are attractive and actionable and achieve buy-in and support from others.

You will line manage three individuals and have dotted line oversight of the work of Communications & Campaigns Officers in our Action Areas, as well as general responsibility and oversight – along with the Head of Communications – for the work of the wider Communications Team and influencing activity across the organisation more broadly.

You will be a proven collaborator who is able to demonstrate a strong commitment to Ageing Better’s vision, mission and values.

About you

• You’re a senior public affairs and campaigns practitioner with a strong track record of influencing change in previous roles
• You will have excellent knowledge of UK Government and Parliament, how policy change happens and how to develop effective advocacy strategies to achieve change.
• You’re highly motivated and a team player, able to take the lead in managing issues and external relationships, while providing briefings and support to senior colleagues on others.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 11:59pm on 15th May, with in- person interviews to take place during week commencing 27 May.

About The Role
Closing Date: 24th May

Contract: This is Fixed Term Contract for 24 months, with the possibility to become permanent.

Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position. Please refer and use the job description to aid you in preparing a supporting statement and application.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We have an exciting new opportunity available for an experienced and talented bid and tender professional to join us as our Bid and Tender Manager. Your primary aim will be to successfully retain and grow our contracted income to deliver our dementia support services.

You will lead and support a national team, responsible for developing and delivering the Society’s bid and tenders. You’ll be a talented individual with a strong desire to lead this team in creating high quality bids to secure contracts for Alzheimer's Society.

You will have prior bid experience – preparing, writing, managing, and winning multiple bids annually. You’ll be experienced in building and coordinating multiple internal relationships and be able to demonstrate an ability develop external partnerships. You will inspire people from a range of teams to work towards one shared goal.
Additionally, you will take the lead as the Society’s bid expert, providing guidance and making time-pressured decisions with key stakeholder to ensure the effective and compliant preparation of tenders.

Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.

About you
- Extensive experience in Bid and Tender production – planning, writing, managing (essential)
- Able to manage multiple priorities and thrive in a fast-paced environment which can include challenging deadlines.
- Your writing experience and skills will ensure effective quality assurance in the preparation/submission of tenders.
- Demonstrate your commercial judgment skills, using your knowledge and understanding of the marketplace.
- Confident in making executive decisions on projects and delegated tasks to support senior managers.
- Experience in managing budgets.

Person specification
- Excellent communication skills, both verbal and written
- Experience in achieving targets.
- Strong interpersonal and interpretation skills
- Highly organised and can manage multiple tasks and priorities
- Excellent attention to detail
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves
- Ability to collaboratively, develop strong relationships and influence to ensure effective fit-for-purpose business solutions
- Be a self-starter and incredibly motivated

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Sustrans Director, London

£70,905 per annum plus a London Weighting allowance of £4,530 pa

(Ref: SUS4244)

37.5 hours per week – happy to talk flexible working

Base: London – Hybrid - 2 days in office, 3 WFH

We have an exciting opportunity for you to join us, as a Director for London, a role where you can influence real change across the city. 

Our vision has never been more relevant, join us and play a pivotal role, working with partners, to make London a happier healthier city for everyone.

About the role

As the Director for London, you will be accountable to the Chief Operating Officer for the overall strategic direction and performance of the charity in London, contributing to Sustrans-wide strategic development, as a member of Sustrans’ senior leadership team. 

Managing 4 direct reports from multi-disciplinary teams across the city, you will manage resources, providing effective, positive leadership to the heads of teams, in order to deliver Sustrans’ strategy and business plan priorities and initiatives across London. 

Strengthening our strategic relationships with key organisations and people, such as Transport for London (TfL), local authorities, the Mayor’s Office and politicians, you will positively influence decision-makers in the field of sustainable transport.

You will be responsible for income generation through business development, identifying new areas of funding, guiding your teams to do the same. You will build and manage relationships with key funding bodies and partners in order to secure funds for project delivery and implementation and to help catalyse change in London.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based in or close to London, with 2-3 days per week in our London Hub, based in Brixton. 

Sustrans adds value to every project it supports, through the meaningful partnerships forged with local authorities and community groups, and as an independent charity stakeholder with expertise in community engagement, behaviour change and design. More information can be found here about us and our innovative projects:

Lambeth LTN

Riverside homelessness project

About you

You will have set strategic direction previously and have good business acumen and the ability to evidence a collaborative working approach. This will enable you to effectively engage with external stakeholders and influence key decision makers. Internally, your strategy and clear direction will gain confidence from your team, enthusing them and creating a space where they generate innovative ideas, creating a high performing team. As an experienced senior leader you will be able to evidence motivating and managing multi-disciplinary teams.

A skilled communicator, you will be experienced in negotiations; with the ability chair complex meetings and deliver presentations that are engaging to a range of stakeholders, such as politicians, funding bodies and local authorities.

We are looking for someone who is values driven and passionate about advocating for sustainable transport. Our ideal candidate will have significant experience of working with TfL and/or local government in London in sustainable transport, urban development or an associated industry.

Additional information

Closing date for the receipt of applications is 23:59, 19th May 2024. 

Interviews will take place via MS Teams during the week 27th May 2024

To apply, please attach a supporting statement and an up to date CV.

What we offer

In return we can offer ongoing working from home (or a nearby Sustrans office when it’s safe to do so) and a truly flexible, supportive and rewarding working environment. 

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 7% of basic salary contribution if you pay 5%-6%
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

About Sustrans

At Sustrans you'll be part of a movement to make it easier for everyone to walk, wheel and cycle. ​

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. ​

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. ​

We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself andwhere your wellness is supported. ​

You'll have the opportunity to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Lead Counsellor (Full-Time)

Reporting to the Project Director, the Lead Counsellor will be leading a team of up to 10 counsellors, overseeing the counselling service of the Ethnic Minority Well-being Centre, an initiative of the HKSAR Government.

The selected candidate will benefit from working in the collaborative and professional environment of a fast-growing Hong Kong NGO, engaging with a group of global mental health advisors as well as contributing to the betterment of Hong Kong community’s ethnic minority population.

Key Responsibilities

Oversee the Ethnic Minority Well-Being Centre’s cases, protocols, supervision, administration and capacity building, including but not limited to the following:

• Oversee all cases accepted by the Ethnic Minority Well-being Centre and ensure the counselling team are conducting counselling treatments according to the standard practices and protocols of the Centre.

• Work with Project Manager to manage screening and intake of all cases, and assign cases to appropriate counsellors

• Work with Counsellors to manage risk assessments and the case follow-up process with clients, and filing of these notes.

• Work closely with Senior Management on managing protocols around potential clients and  clients with suicidal risks

• Provide supervision to the counsellor team

• Provide direct counselling to clients

• Review and enhance service protocols as necessary

• Provide necessary information of counselling cases for reporting purpose to stakeholders and funder

• Develop content and deliver talks, including capacity building training, for social workers, mental health professionals, teachers, NGO staff and other stakeholders

• Lead Counsellor will also be expected to be under supervision by an external experienced counsellor and should meet the supervisor once every month

The individual MUST:

• Be a registered clinical psychologist recognized by one of the following organisations:

  • Hong Kong – Hong Kong Institute of Clinical Psychologists; Hong Kong Psychological Society

  • Australia - Australia Psychology Accreditation Council

  • Canada - Canadian Psychological Association

  • UK - Health and Care Professional Council

  • USA - American Psychological Association

• Be a master degree holder in counselling/clinical psychology or relevant subject discipline;

• Native in English (speaking and writing) and near native (speaking fluently) in at least one of the following languages, Hindi or Urdu, with additional languages such as Pashto, Punjabi or Nepali an advantage.

• At least 10 years of experience in direct psychotherapy/ counselling service delivery and at least 3 years of experience in providing Cognitive Behavioral Therapy

• Direct supervision experience for at least 3 years

• Experience in managing staff

• Experience of working with target clientele (ethnically Indian, Pakistani, Nepali and Filipino clients) with preference to individual with Hong Kong experience

• Be proficient in Microsoft Office, in particular; Microsoft Word, Excel, and Power Point

• Be self-motivated with good interpersonal skills and strong organisational skills

• Be able to work independently, manage multiple priorities under pressure, trouble-shoot and

  to meet short-term and long-term deadlines

Only successful candidates will be contacted. The Zubin Foundation is an equal opportunity employer.