Jobs

As part of the wider Enterprise team, our Commercial Marketing Assistant will help devise and deliver marketing campaigns and strategies that will grow audiences and increase revenues across our key commercial income streams. The successful candidate will oversee, coordinate, and manage our commercial marketing channels concentrating on finding and developing new partnerships alongside the Head of Enterprise, marketing and promoting our major sites for partnership working with external organisations.

They will:

1. Assist in the production of marketing collateral and material for the B2B market and the promotion of the Champing brand.

2. Work alongside the Communications team to assist in drafting content and key messages for social media, websites and PR, all of which should adhere to CCT brand guidelines. Handle incoming commercial marketing enquiries as appropriate.

3. Liaise with prospective filming enquiries and work with the local teams to help deliver commercial filming contracts.

4. Build positive working relationships, with internal and external stakeholders, to build on existing opportunities, promote and drive engagement with commercial opportunities.

5. Conduct marketing and audience research, to help support and deliver future revenue growth and gather data to report against KPIs and targets.

6. Support in the delivery and wider administration of commercial operations, working with the Enterprise team and freelancers on the ground. The overarching goal will be to grow CCT's commercial revenues.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 15th July 2024.

The interviews will take place remotely, via Teams on Wednesday 24th July 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our Research, Policy & Public Affairs teams are responsible for taking forward the charity's mission and objectives, to develop and influence policy across the UK to deliver the best end-of-life experience for all.

Your role in our mission…

As the Policy Manager for Marie Curie Cymru, you will play a central role in shaping the policy environment and advocating tirelessly to improve care for people with a terminal illness and their loved ones.
In Wales, we know that too many people at the end of life don't have their needs met. Whether it's being supported to manage their symptoms in the community through timely access to palliative care, affording to warm their homes, accessing benefits advice, or responsive bereavement support for their loved ones. With finely tuned political skills, you'll know the challenges of shifting the health policy landscape in Wales and you'll be ready to find new ways to shape change.

As part of the role, you'll be the lead for policy development in Wales, bringing together evidence, ideas and lived experience to give policymakers a clear understanding of the issues facing people with a terminal illness. You will be encouraged to spot opportunities to talk about end of life care in Wales with policymakers, the media and general public.

If you want to make a difference, then you'll be part of a supportive team who will encourage you to take the initiative, make the case for change and feel ownership over your important work. At the same time you'll be supported to develop into the role and build your expertise with excellent learning and development support.

This is an ideal career opportunity for someone with experience in campaigning to influence policy or practice on a health or social issue either at a parliamentary or local level.

Additional Criteria for Success:
- Substantial results in securing support from the media in policy work.
- Experience of delivering presentations to a diverse audience and/or speaking at public events.
- Understanding of the structures and working of the Welsh Government, health and social care organisations and local authorities in Wales.
- Knowledge of health and social care policy issues at national and local levels across Wales.
- A commitment to addressing and tackling issues of inequity and social justice for people with a terminal illness.

Close date for applications: Sunday 7th July 2024

Salary: - £43,250 - £48,048 dependent on skills, knowledge and experience.
Contract: Permanent
Based: Flexible, with offices in Cardiff or Pencoed

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We seek individuals deeply committed to supporting children and young people (CYP), driven by intrinsic motivation and unwavering standards for themselves and others. If you resonate with this, we invite you to join our team! We are currently recruiting Associate Link Workers for primary school settings and Link Workers for secondary school settings.

AllChild (formally West London Zone)  is a non-profit organisation that proactively works with children and their families to flourish socially, emotionally and academically through our tailored Impact Programme.

Working with schools, we identify and support children and young people before the need for crisis intervention, connecting them to the help they need through our trusted adult, the Link Worker.

Our Associate Link Worker/Link Worker is based in the school with the children and young people they are working with on our programme. They work directly with the children, their families, their teachers and our partners to design and facilitate a two-year Impact Programme of support and champion the children and young people along the way.

Since our launch in 2016, our Impact Programme has helped thousands of children and young people at the tipping point of need. 75% are no longer at risk in their emotional and mental wellbeing, two thirds improved their grades, and 90% of schools renew after the first programme, noting ‘transformational or significant positive impact’ for the children and the wider school environment.

We are proud to be an employer that puts equity, diversity and inclusion at the core of all that we do, for the benefit of our employees, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented in our AllChild community. Please read our EDI statement on our website.

For more information, please read our detailed Job Pack and refer to our Safer Recruitment and Selection Policy.

Please inform us of any accessibility needs for the application or interview process. We will address them when scheduling interviews.

To ensure fairness in selecting the best candidates for this role, we operate a blind recruitment process. Therefore, all applications are anonymised until an interview has been confirmed. 

These vacancies are being recruited to on a rolling basis and once the positions are filled, the advert will be closed. 

All applicants will be contacted regarding their application status and shortlisted candidates will be interviewed.

Job Title: Citadel Co-ordinator

Hours: 35 per week (full time)

Location: Home working, roles must be based in Bristol (x2), Cornwall* (x2), Sheffield (x1) or Hastings (x1)

Contract: Fixed term (until January 31st 2026)

Salary: £33,786

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire 6 driven and proactive Citadel co-ordinators across Bristol, Cornwall, Sheffield and Hastings – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

*we will consider applications from across Cornwall, but will take location - in relation to where individuals are being supported - into consideration as part of the application process – access to your own transportation will be critical in this role.

Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?

We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.

The Contract:

• Salary: £23,400
• Working Pattern: Full-time (work from home on Fridays)
• Contract: Permanent
• Job Location: In and around Birmingham
• Reporting to: Programme Manager

Benefits:

• Holiday: 25 days + extra days off between Christmas and New Year
• Pension: Employer pension contributions of 3%
• Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
• Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
• Commute Support: Travel allowance for expenses over £10 per day
• Discounts and Offers
• Learning & Development
• Celebrations and Social Events

About the Role:

As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:

• Engaging with students in school and enrolling them onto the programme
• Assessing student progress towards making successful university applications
• Uploading information onto the Salesforce database (training provided)
• Building and managing relationships with volunteers to ensure they have a positive experience of the programme
• Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
• Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
• Chairing and presenting at school meetings with senior management to report on programme progress
• Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)

About You:

• Influence with impact at all levels
• Deliver projects and manage administration accurately
• Effectively time manage with excellent skills in planning and organisation
• Lead and manage change to embed the programme in schools
• Work independently at pace
• Manage upwards and advocate for your own needs
• Resilient and adaptable
• Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely

If this exciting opportunity is of interest, please get in touch now. We are reviewing CV's as they come in. Our contact is looking to hold face to face interviews on the 4^th and 6^th June ( There is some flexibility of another interview date )

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?

We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.

The Contract:
*Salary: £26,400
*Working Pattern: Full-time (work from home on Fridays)
*Contract: Permanent
*Reporting to: Programme Manager

Benefits:
*Holiday: 25 days + extra days off between Christmas and New Year
*Pension: Employer pension contributions of 3%
*Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
*Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
*Commute Support: Travel allowance for expenses over £10 per day
*Discounts and Offers
*Learning & Development
*Celebrations and Social Events

About the Role:

As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:

*Engaging with students in school and enrolling them onto the programme
*Assessing student progress towards making successful university applications
*Uploading information onto the Salesforce database (training provided)
*Building and managing relationships with volunteers to ensure they have a positive experience of the programme
*Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
*Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
*Chairing and presenting at school meetings with senior management to report on programme progress
*Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)

About You:

*Influence with impact at all levels
*Deliver projects and manage administration accurately
*Effectively time manage with excellent skills in planning and organisation
*Lead and manage change to embed the programme in schools
*Work independently at pace
*Manage upwards and advocate for your own needs
*Resilient and adaptable
*Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely

If this exciting opportunity is of interest please get in touch now for more information! We are reviewing CV's as they come in. Our client plans to hold face to face interviews on the 4th and 6th June ( Some flexibility on a later date if needed)

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our Research, Policy & Public Affairs teams are responsible for taking forward the charity's mission and objectives, to develop and influence policy across the UK to deliver the best end-of-life experience for all.

Your role in our mission…
A new partnership has been established between Marie Curie, Macmillan and Race Equality First to launch the End of Life Transformation Programme (Wales). This project aims to fully map the current evidence and experiences of people who have multiple emergency admissions in the last twelve months of life. The project will move on to developing a comprehensive picture of current interventions in place to reduce emergency attendances and then explore the evidence and practical application in Wales of systems in other parts of the UK and Europe.

Working with partners in the health and care system, Cardiff University's Marie Curie Research Centre, policymakers and other key influencers, you will work as part of a team to set out a clear plan for delivering change both nationally and within public services in Wales. On completing the discovery phase of the project, you will work with partners to establish focused test and trial areas to deliver changes to the experiences of people with a terminal illness.

This is an ideal career opportunity to be at the forefront of developing strong evidence around the challenges facing people in the last twelve months of life and their interactions with emergency departments.

Additional Criteria for Success:
- Use of a wide range of community engagement tools and techniques to effect positive change
- Experience of co-creating research.
- Excellent high level written and verbal communication skills, including report writing, analysis, facilitation and presentation skills
- A strong understanding and experience of applied mixed methods research, including quantitative and qualitative.
- Ability to analyse and review evidence sources to produce comprehensive literature reviews.
- An interest in end of life care research.

Salary: - £25,600 - £28,444 per annum pro rata dependent on skills, knowledge and experience

Contract: Two-year Fixed Term Contract, part-time (22.5 hours per week)

Based: Flexible, with offices in Cardiff or Pencoed

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Do you have strong experience in product management within an awarding body or similar professional organisation? Are you used to developing regulated and/or non-regulated training or qualifications and managing a product portfolio across a full product lifecycle?

TPP are recruiting a Product Lead on behalf of our client, an organisation providing membership and solutions to ensure the sustained development of a skilled workforce.

Work setting: Hybrid - Monday and Thursdays in the office.
Salary: £40,000 per annum
Hours: Permanent, full-time (37 hours per week)
Location: Solihull

The Role:

As a Product Lead, you will support the Product Manager in the continuous improvement and management of the portfolio, from design and development through to ongoing monitoring and review.

Main responsibilities:

*Product Development: Design, develop, and review a portfolio of schemes, ensuring they remain valid and relevant.
*Stakeholder Management: Form and maintain strong relationships with key stakeholders, including employers, training providers, and industry groups.
*Project Management: Ensure all product milestones and deadlines are met through proactive project management, including the recruitment and management of third-party Associates.
*System Management: Manage scheme setups and amendments within online systems, including Quartz, XAMS, and Gencarda.
*Quality Assurance: Liaise with the Quality Assurance Team on the setting up of Endorsed Training Programmes.
*Innovation: Recommend and implement innovative training delivery approaches to improve existing schemes and programmes.

Essential requirements:

*Solid experience in product management within an awarding or similar professional body.
*Experience in managing a product portfolio across its lifecycle.
*Strong relationship development skills.
*Excellent verbal and written communication skills.
*Ability to write clear and concise specifications and materials.
*Excellent organisational and time management skills.
*Familiarity with computer-based learning and assessment systems.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job title: Citadel Manager (England)

Hours: 35 per week (full time)

Location: Working from home with occasional travel to meetings/events in Bristol, Cornwall, Sheffield and Hastings – it is therefore important the applicant is based within reasonable middle distance of these areas e.g. in Bristol, Bath, Swindon, Reading etc.

Contract: Fixed term (until January 31st 2026)

Salary: £36,843 per annum

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.

About the role

We seek an inclusive, self-motivated leader to manage the Citadel projects in England (excluding London) in Bristol, Cornwall, Sheffield and Hastings. Responsibilities include overseeing four projects, regular monitoring, reporting, budgeting, and supporting six Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Job Title: Citadel Manager (London)

Hours: 35 per week (full time)

Location: Home working with regular travel across London including to the Vauxhall office.

Contract: Fixed term (until 31st January 2026)

Salary: £41,265 per annum

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.

About the role

We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Location: London or Edinburgh,  UK - also possibility for remote-working from anywhere in the UK
Position Status Full-time, Permanent
Salary: hiring range: £63,840 - £79,800 placement in range informed by professional experience 

Closing date: Please submit application and cover letter before July 8th 

Candidates must have the independent right to work in the UK at the time of appointment

About Mercy Corps

Mercy Corps supports communities – and the most marginalised within them – to emerge from crisis in the face of conflict and climate change, and build towards a more inclusive, resilient future. 

Mercy Corps works on the front lines of crises as a multi-mandate organisation that provides access to humanitarian aid, development, and peace assistance in places affected by conflict and climate change. 

Our mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Beyond delivering aid to meet urgent needs, we develop long-term solutions to make lasting change possible, making it easier for affected communities to access resources, services, and opportunities that support them to cope, adapt, and ultimately thrive. 

In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work. 

As conflict and the climate crisis further deepen challenges across the globe, Mercy Corps is steadfast in our commitment to sparking new possibilities alongside our partners, communities we serve, and dedicated supporters Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

The People Team ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian, and development organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.

The Position

The Director, People Team works closely with Executive Director and the European Senior Leadership Team (ESLT) to lead the European People Team. They are also a member of the People Senior Leadership Team (SLT) and will have a dual reporting line to the VP, People Team.  The Director will define, drive, develop, and implement People team strategies and culture change  that align with MCE strategy and global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy. The post-holder's responsibilities extend to all Mercy Corps’ offices in Europe and include ensuring full legal and regulatory compliance across all jurisdictions and working effectively with other stakeholders to ensure a positive employee experience and an organizational culture where talented people want to come to work and can thrive.

Essential Responsibilities

•Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Mercy Corps Europe (MCE) senior leadership team and People Team SLT.

•Works with the Executive Director to guide the overall vision and approach of the People Team in MCE, delivering clear actionable plans aligned with needs and the context for MCE, and gain support/ownership for that agenda with key stakeholders.

•Build a strong, people-focused team in Europe characterized by high-level of trust, engagement, innovation and creativity who are aligned to the vision and have the skills and motivation to deliver it.

•Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the people function is well integrated into wider agency objectives.

•Design, develop and lead the People function for Mercy Corps in Europe, supporting the Executive Director in Europe to deliver on the European Strategic Plan.

•Oversee the expansion of MCE into new countries in Europe and ensure full HR compliance in all European legal jurisdictions in which Mercy Corps operates. 

•Set and track annual KPIs as part of the three-year strategic plan for Mercy Corps in Europe, providing this data monthly and quarterly to the Executive Director in Europe and supporting with reporting to the Board as required. 

•Lead the compensation benchmarking across all European markets and benchmark individual roles within the pay bands, ensuring there are clear guidelines for all staff on how to position staff within bands, support career development and ensure staff are trained to manage staff according to the Mercy Corps progression approach.

•Ensure our benefits align with vision to ensure we remain an employer of choice able to attract, develop, and retain talent.

•Support Senior Leadership Team in Europe to promote team member wellbeing and build the culture which will support us to deliver on the Mercy Corps strategy.

•Serve as a trusted and credible advisor to managers and team members on a wide range of HR-related topics, including performance management, team member development, All Voices survey and leadership development

•Leverage and supports ongoing communication campaigns to strengthen the People team brand throughout appropriate digital, social media and in-person avenues within the agency. Apply lessons learned and best practices to achieve this objective at the country and regional level.

•Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.

•Leads and assists in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, and action plan fulfillment.

•Works with the People team leadership team to develop and implement organization-wide HR policies and programs and ensure that they are consistently applied across the region.

•Adopts a data and evidence-based approach to identify trends and areas for improvement and providing recommendations to senior leadership on how to address any issues or concerns.

•Actively promoting the organization's diversity and inclusion initiatives and working with the European Senior Leadership Team (ESLT) and the People team functions to develop programs and initiatives that support a diverse and inclusive workplace.

•In addition to these specific responsibilities, the Director, People Team must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.

Supervisory Responsibility

Human Resources Business Partners Mercy Corps Europe

Accountability

Reports Directly To: Executive Director MCE, and the VP, People Team

Works Directly With: ESLT, Total Rewards, Talent Management, Leadership and Learning, Talent Acquisition, Employee Relations, People Operations, People Systems, Corporate Finance; Ethics, Legal and other teams as needed.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

•10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.

•CIPD (or equivalent) qualified to Level 7 is highly desirable.

•A minimum of 7 years international HR experience.

•Understanding of the HR legal requirements in UK and mainland European countries, especially Belgium, Netherlands, Switzerland, and France. Knowledge of Germany an advantage.

•Exposure to INGO or similar international organisation is highly preferable.

•Experience leading a diverse team across geographies for at least five years.

•Demonstrated capacity to utilize analytics and technology to improve efficiency.

•Demonstrated capacity to incorporate best in class assessment approaches in global organization.

•Demonstrated experience and ability to create, implement, maintain, and improve HR processes.

•Experience of improving team member wellbeing, through support initiatives and working practices that gets the best from all team members and increases engagement and trust.

•Experience of working as part of a global organization with specific responsibilities for a region and working within a matrix management structure and reporting to more than one manager.

•Experience of overseeing benchmarking, establishing salary/job bands, and managing movement of staff within the bands across multiple legal jurisdictions

•Demonstrated understanding of working in Europe, and significant experience with the challenges of operating and managing HR functions in the region.

•Demonstrated passion for staffing in international relief and development environments.

•Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.

•Experience facilitating senior level conversations.

•Fluency in written and spoken French and another European language is desirable.

Success Factors

The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including team members based overseas. They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives, and interact professionally and productively with all Mercy Corps staff. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.

Living / Environmental Conditions

This position is based in London or Edinburgh or remote home-working location in the UK and will be required to travel to Mercy Corps in Europe’s offices across the UK and the European continent to oversee team members and represent the organization’s European Senior Leadership Team. It requires up to 20% travel in support of Mercy Corps programs. This position may be asked to travel on occasion with little notice.

Mercy Corps Team members represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that do

es not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Inter organization Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect.

local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

The Commercial Development Manager is responsible for managing key commercial areas within the Customer Experience and Commercial Operations directorate at the National Theatre and increasing net contribution to the charity year on year. The post holder will also collaborate with other departments within the NT to support income generating activities in the best interests of our charitable purpose.

The successful candidate will have the following: 

• Proven track record of managing existing income streams in a commercial setting

• Line management experience (performance management, mentoring etc)

• Experience of managing KPIs and analysing commercial data

• Experience of budget management and being commercially aware and driven to achieve targets

• Experience of implementing business plans

• Experience or demonstrable knowledge of developing and managing a marketing strategy

• Experience of managing strategy across multi-channel income streams

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application isFriday 28th June 2024 at 12 noon

Are you talented in identifying funding streams and achieving successful income generation strategies?  Do you enjoy writing bids, whilst developing new ideas that can increase income?  Have you had experience increasing numbers of organisational partners?

Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Development Manager. We need someone who can lead our development function whilst working alongside our CEO, managing a range of fundraising initiatives whilst also using sales techniques to raise awareness of our Industry Forum and school Donation Management Service (DMS).

This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, schools and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive.

This is an exciting time to join us. Our work splits into two main areas – the first is advocacy and research, where we seek partnerships that will allow us to grow our nationwide campaigns and calls for action, as set out in the DPA’s National Delivery Plan.  The second, a growth area for us, is delivery of programmes that help real people – such as our Tech4 suite of initiatives, which support a range of beneficiaries, but commonly young people and families, to access kit, connectivity, skills and support, and our Donation Management Service which works on a school by school basis to ensure parental donations support year groups gain class-wide one to one devices.

The Development Manager will work with the CEO and our team to facilitate this growth in impact, understanding and influence and encourage new partnerships, while ensuring our donors and supporters feel informed and engaged.

As an initiative, the DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team. As such, you’ll lead on the fundraising function and the DMS relationships, but work within a highly supportive team where income targets are shared.

Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. This will include supporting set up at conferences and events, and may include overnight stays.  A driving licence is not essential.

You will be ready to “roll up your sleeves” and get involved in other projects at times, as part of a small and dedicated team, and take on administrative and logistical tasks.

Key responsibilities

• Writing grant applications, bids and proposals to corporates, public sector and third sector organisations as part of formal and informal fundraising application processes.
• Secure new memberships to the Digital Poverty Alliance Industry Forum, a corporate membership scheme for businesses seeking to take action on digital poverty, working with the CEO and colleagues leading on policy and public affairs.
• Lead on bringing in new client schools for the DMS, growing the network of schools and families supported by and supporting this programme.
• Lead the account management process for schools who are part of our Donation Management Service (DMS) programme, retaining existing customers.
• Work with CEO and SMT to create and maintain strong fundraising partnerships with large and small organisations key to our work.
• Work with the CEO to spot new opportunities for initiatives with an eye to developing new corporate partnerships and sponsorships, whilst working within the resources of a small organisation.
• Identifying grant routes, commissioning opportunities, potential consultancy clients and donor opportunities, including prospect research.
• Iterate our fundraising strategy for increasing income, including developing new ideas to drive revenue.
• Provide support to the CEO who manages the largest strategic partnerships.
• Contribute to marketing, PR, social media and related communications activities in relation to partner activities and digital fundraising, including leading the marketing strategy for the DMS.
• Prepare high quality collateral and assets to support partnership working, including presentations and reports.
• Work with colleagues to role model best practice in partnership development.
• Project manage initiatives related to fundraising, using recognised tools and techniques.
• Maintain a strong understanding of the digital poverty landscape, including across policy, research and interventions, to inform partner development.

NB: This role will require attending meetings in London and travel across the UK, and may include occasional evening work or overnight stays.  As part of a small team, this will include attending conferences, exhibiting on behalf of the DPA, and supporting other events.

Your appointment will be subject to appropriate DBS checks.