Jobs

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

This fixed-term contract is initially until 31st March 2026  and is subject to continued funding. The role involves working across various locations within Doncaster.

 As an organisation Citizens Advice Doncaster Borough, we have a national reputation across the Citizens Advice network as experts of immigration knowledge and service delivery.  We are accredited to the highest level within the Immigration Advice Authority (IAA formally Office of the Immigration Services Commissioner (OISC)– this means we can provide immigration advice to all levels, including to appeal and judicial review.  We are now looking to recruit an ambitious individual to join our growing team. 

 The candidate will be an Immigration Adviser of at least 2 years’ experience with a valid OISC/IAA level 2 

The Immigration Adviser will have experience of delivering immigration advice across multiple channels including telephone work and be able to ascertain what level of accredited immigration advice a client is needing.

They will be able to handle their own caseload of matters from instruction through to completion, acting on behalf of clients.  You will liaise with contacts within the Home Office to find resolutions for clients and you will understand the importance of security and data protection. 

Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.

This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.

You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.

ole purpose

• To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat

• Deliver Financial Capability and Income Maximisation advice to clients

• Support Clients to understand the benefits systems and application processes 

• To share responsibility for compliance with Projects, targets and requirements.

• Ensure high quality standards are met and that data is captured and recorded accurately. 

• To work effectively with other partners and stakeholders to deliver a seamless service to clients

• Undertake service delivery at Outreach venues across the city  as required. 

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat 

• Conduct initial assessments to understand clients' needs and identify the key issues.

• Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.

• Explain complex information clearly and concisely, ensuring clients understand their options.

• Assist clients in exploring different solutions and making informed decisions.

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Liaise with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Comply with all organizational policies, procedures, and guidelines in the performance of all duties

Research and campaigns 

● Assist with research and campaigns work by providing information about clients' circumstances. 

● Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

● Monitor service provision to ensure that it reaches the widest possible client group. 

● Alert other staff to local and national issues. 

Essential Skills & Experience:

• Proven experience in providing high-quality advice and support to clients.

• Ability to explain complex information clearly and concisely

• Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.

• Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.

• Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.

• Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.

• Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.

• Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.

• A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.

• A strong work ethic and a proven ability to adapt to changing priorities and targets

• Understanding of welfare rights and benefits 

In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

We are looking for an enthusiastic and proactive Legacy Marketing Officer to build and maintain a strong Legacy Giving programme by developing long-term relationships with donors, ensuring they feel appreciated and connected to World Horse Welfare’s mission.

This role is key to sustaining donor retention through personalised communication, reporting on the impact of their contributions, and creating a meaningful donor experience. Working closely with the Senior Marketing Officer and wider Fundraising and Communications teams, you will help enhance every donor touchpoint, secure support through gifts in wills and make sure every donor feels valued and closely aligned with the charity’s mission and successes. This is a fantastic opportunity to join a busy, friendly and dedicated team at one of the UK’s leading animal welfare charities and play a vital role in growing our fundraising success.

The ideal candidate will be an experienced fundraiser, ideally with legacy stewardship experience, who understands the importance of legacy giving and can communicate options clearly and sensitively. You’ll be familiar with online legacy platforms, aware of the legal and financial aspects of gifts in wills, and committed to ethical fundraising. Strong copywriting, data skills, and experience with social media campaigns are essential, along with excellent communication, project management, and the ability to thrive in a busy, collaborative environment.

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary. 

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, compassionate leave, death in service of 4 x annual salary and a minimum of 31 days holiday (including bank holidays and a mandatory shutdown between Christmas and New Year).

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.

Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.

An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.

Purpose of the job:

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

Overview

Working with corporate partners, is a crucial part of our strategy, to improve outcomes from sepsis.

This new role will be responsible for developing and maintaining a portfolio of corporate relationships that will support UK Sepsis Trust’s continued growth across the UK, helping us to reach and support more people who are affected by sepsis.

As UK Sepsis Trust’s Corporate partnerships coordinator, you’ll play a pivotal role in driving our fundraising efforts by cultivating and managing relationships with corporate partners. Working closely with our Head of Income Generation, Head of Partnerships, volunteering and fundraising and events colleagues, your primary responsibility will be to manage and coordinate partnerships with corporates and maximise fundraising income from this funding stream

You will understand the importance of working collaboratively to deliver multi-faceted partnerships and will have brilliant communication skills.

If you’re a creative, energetic individual with excellent organisational and negotiation skills, with at least two years’ previous experience in a similar role, we would love to hear from you.

This is a home based role with some travel to Birmingham and London.  Salary will be dependent on experience.

Key Responsibilities

Corporate Partnership Development

· Identify and research potential corporate partners aligned with the mission and values of the charity.

· Develop and implement plans to cultivate relationships with new and existing corporate decision-makers.

· Present compelling proposals and tailored fundraising opportunities to corporate prospects.

Fundraising Initiatives

· Work with your events, community fundraising and volunteering colleagues, to plan and execute fundraising campaigns and events tailored to corporate donors.

· Collaborate with colleagues to create promotional materials and collateral for corporate fundraising activities.

· Coordinate sponsorship opportunities and recognition for corporate donors.

Donor Stewardship

· Provide excellent stewardship to existing corporate donors, ensuring ongoing engagement and satisfaction.

· Regularly communicate impact reports and updates to corporate partners to demonstrate the value of their support.

· Organise corporate engagement activities such as site visits, volunteer opportunities, and networking events.

Revenue Generation

· Set ambitious fundraising targets and work with your colleagues to develop plans to achieve them.

· Use our CRM to track and report on fundraising progress, providing regular updates to colleagues.

· Explore innovative fundraising ideas and opportunities to diversify revenue streams from corporate donors.

Relationship Management

· Cultivate strong, long-term relationships with corporate partners, serving as the primary point of contact for fundraising-related inquiries.

· Maintain accurate records of all corporate interactions and donations on the CRM system.

Experience/ qualifications

· At least 2 years’ experience in corporate fundraising in the nonprofit sector or equivalent role.

· Strong networking and relationship-building skills with the ability to engage corporate stakeholders at all levels.

· Excellent written and verbal communication skills, with the ability to articulate the charity's mission and impact effectively.

· Results-oriented with a track record of meeting or exceeding fundraising targets.

· Highly organised with the ability to manage multiple projects simultaneously and work effectively under pressure.

· Proficiency in Microsoft Office and CRM systems.

Additional Information

· This is a full-time position based at home with occasional travel to London, Manchester and Birmingham and to meet colleagues, partners or attend events across the UK.

· Competitive salary and benefits package, including opportunities for professional development and growth within the organisation.

To apply you must submit a cover letter along with your CV.  Interviews will take place week commencing 4th August.

You don’t need to tick every box; if you care about making a difference, we want to hear from you.

We’re looking for two Place Leads to help drive our work in Stoke-on-Trent and East Staffordshire. Each role will be rooted in its local area, but both will work across the whole county, helping us build more connected, inclusive systems that support people to be active in ways that matter to them.

This work is part of a wider investment from Sport England, focused on changing how systems support people to be active. That means shaping how physical activity is understood, prioritised, and embedded, not just in programmes, but in policies, partnerships, and everyday decisions. That includes health, local government, community development, and beyond.

You’ll work with partners, communities, and decision-makers to make sense of what’s already happening, spot where things are stuck, and help shift both the culture and the practice. The work will be messy, layered, and relational. Some days will be about strategy. Others will be about trust.

You’ll be part of a small, committed team working across policy, systems, community insight and practice. And you’ll be trusted to bring your own judgement, experience, and clarity to the role.

If you’re someone who can see the potential in people and systems, even when they’re tired or fragmented, we’d love to hear from you.

Role Outcomes:

• Improve wellbeing outcomes for families as part of place expansion work
• Connected, vibrant, proactive system of partners working in core priority places
• Grassroots, community organisations in our priority places are part of decision making
• Robust learning and evaluation framework in place the can effectively demonstrate the our impact across systems and directly for people living in place
• The people who need to understand and demonstrate system leadership do
• Coordinated, coherent approach has been developed to place based working in areas of focus.

What does this mean day to day?

• You’ll spend time listening to what’s emerging in communities, building trust with partners, and making sense of how insight, decisions, and action travel across the system.
• You’ll support our governance groups, coordinating agendas, shaping recommendations, and helping hold people gently but clearly to account for the things they’ve committed to.
• You’ll track where energy is building, where its leaking, and where attention needs to shift. That means spotting patterns, asking difficult questions, and making sure conversations lead to decisions, and decisions lead to change.
• You’ll need to hold contradictions without forcing resolution: where different truths exist at once, where progress creates new tensions, and where outcomes are unclear. Critical thinking is key; this role is as much about reflection and challenge as it is about delivery.
• Some days you’ll be co-designing a development session. Other days, you’ll be reflecting on what’s working, what’s drifting, and how we bring things back into focus. You’ll be supported by a small team who care about doing this work well, with clarity, kindness, and a shared sense of purpose.

How do we value you?

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Health & Wellbeing Cashplan – including access to a virtual GP any day anytime, Discounts to gym memberships, Retail discounts such as cinema tickets and your weekly shop.
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform – for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.

To apply, please visit our website, read our recruitment pack, and send us your CV along with a cover letter answering the three questions below.

We’re recruiting on a rolling basis. If your application feels like a good fit, we’ll be in touch within a week to arrange an interview.

Questions to answer:

• What draws you to place-based systems work, and what helps you stay with it when it gets messy or slow?
  We’re interested in your motivation, but also in your mindset; how you approach complexity, pace, and change that doesn’t always follow a plan.

• Tell us about a time you helped hold people or partners to account in a way that built trust rather than eroded it.
  This could be from work, volunteering, or anywhere you’ve had to navigate power, tension, or different agendas with care.

• How do you recognise when systems change is happening, and when it isn’t?
  We don’t need a textbook answer. We want to hear how you spot movement (or drift), and what you pay attention to when trying to shift something deeper than outputs.

Want to play your part in transforming society?

You're in the right place.

Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.

Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access. 

The important stuff

Location: Bristol

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)

Salary: from £22,300

Closing date: Monday 11th August, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Upcoming Assessment Days: Thursday 31st July and Thursday 14th August

Application pack: Have a look at our application pack for more information about the role and Resurgo
 

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
• Regular staff prayer meetings, conferences and retreats (one residential)

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 
• Build great relationships with relevant professionals 
• Form part of an intentional church community

What will you gain?

• Management skills and career progression 
• Excellent coaching capability 
• Social Impact Experience
• Christian Leadership Skills 

British Association for Sexual Health and HIV (BASHH) is seeking to appoint an outstanding Executive Assistant (Governance Officer).

The post holder will work closely with elected Officers, the board and CEO to support delivery of BASHH core membership services and ensure the highest standards of governance and oversight. The first port of call for many BASHH members, this person will have a key role in supporting excellent member services and communications. Their support will enable the President, CEO and Officers to lead effectively in their respective areas.

Joining at an exciting time for BASHH, with the organisation transitioning to an in-house model of operating some of its core functions, the post-holder will join a new, small staff team. A strong collaborator, they will work with a wide network of stakeholders, including highly committed clinicians and other health care providers on the BASHH board and membership.

Join Our Team!

Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!

Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

About You

We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation. 

This role is suited to an experienced HR Manager who: 

• Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices. 

• Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained. 

• Can lead operational planning and budgeting. 

• Has a forward thinking and inspirational vision for the role of HR in a charitable organisation. 

• Has a vision for how working practices and culture can develop for the better.

• Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies. 

• Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation. 

• Has experience of supporting and developing managers through change. 

• Is CIPD qualified. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Role Overview

We are seeking a proactive and detail-oriented Education Programmes Coordinator to support the UKESF Education Team in delivering and expanding our charitable education initiatives. This is a varied and rewarding role, ideal for someone passionate about STEM education and youth engagement, who enjoys working both collaboratively and independently.

Key Responsibilities

· Manage the coordination, and delivery of UKESF’s education programmes, including school outreach, competitions, and online learning resources.

· With support from the Head of Education, organise and attend educational events, workshops, and teacher training sessions.

· Support the creation of engaging content for newsletters, social media, and educational materials, working closely with the Marketing and Communications team to ensure consistent messaging and branding.

· Communicate with schools, teachers, students, and partner organisations to ensure smooth delivery of programmes.

· Maintain accurate records, assist with monitoring and evaluation, and contribute to reporting on programme outcomes.

· Provide general administrative assistance to the Education Team, including scheduling, document preparation, and meeting support.

Person Specification

Essential Skills and Attributes

· Interest in STEM education and youth development

· Strong organisational and time-management skills

· Excellent written and verbal communication

· High attention to detail and accuracy

· Ability to work independently and take ownership of tasks

· Reliable and consistent in meeting deadlines

· Proficient in Microsoft Office and digital collaboration tools

Desirable Skills and Experience

· Experience in an educational, charitable, or non-profit environment

· Familiarity with UK school systems and STEM outreach

· Experience in delivering educational outreach or events

What We Offer

· Flexible working arrangements

· Opportunity to contribute to meaningful educational impact in the charity sector

· Supportive and collaborative team environment

· Professional development opportunities

We are interested in finding the best candidate and we encourage you to apply if you feel you would thrive in this role, even if your skill set is not perfectly matched to what we've described.

Please send your CV and a short cover letter outlining your interest in the role by 9am Monday 4 August 2025. If you would like more information please contact Fiona Fry, UKESF Head of People via email 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London.

Sounds great, what will I be doing?

The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values.

The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery.

Interview Steps

Interviews for this role will be held at our Head Office on 13th August 2025

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.