Over 2323 jobs live right now. Start searching to find your next job today.

Social Research Associate

NFP People on behalf of Fair4All Finance
London, Greater London (Hybrid)
£33,000 - £38,500 per annum
Job description

Social Research Associate


Role information

Salary: £33,000 - £38,500

Role Type: Permanent

Location: The role-holder will be expected to have a presence in our London office at least twice a week with flexibility on working from home at other times

Right to work: You will already have the right to work in the UK with no restrictions as Fair4All Finance is not a licensed sponsorship organisation. 


Role purpose

As we continue our exciting growth plans in 2024 to deliver on our ambitious goals and refreshed strategy, we’re looking for a for a dynamic, innovative, and evidence-led Social Research Associate to join our Systems Change and Impact team.


You will be joining a collaborative and purpose driven team overseen by a committed board. This pivotal role will suit someone with curiosity, excellent research and analysis skills, and an interest in the connections between health, wellbeing, impact, and life events. 


Our team is drawn from a range of backgrounds spanning leaders and changemakers from across the financial services and social purpose sectors.  The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.


Some key responsibilities

·        Identify research areas which will contribute to the development of fair, affordable and appropriate financial products and services

·        Evaluate primary data to draw customer insights with the ability to work quickly on a diverse range of topics and to draw out the highlights and key findings and present them in a compelling manner to a range of stakeholders

·        Research report writing including the development and maintenance of a list of key statistics and data points that can be used by the entire Fair4All Finance Team to justify and support our work and priority areas and be responsible for updating the statistics in our “State of the Market” presentations

·        Contribute to our impact reporting by identifying data points, statistics and markers to assess progress against defined targets

·        Support the commissioning and management of external partners to deliver research priorities


About you

You will have:

·        A strong and demonstrable empathy for the experiences of people in vulnerable circumstances

·        Curiosity and an interest in the impact of politics on people’s lives, life chances, and abilities to play a full role in their communities and society

·        The ability to collaborate effectively, both within the team and with external partners

·        The ability to deal with complexity and occasional uncertainty

·        The desire to seek continued learning and development

·        The initiative and be a team player – and take the initiative to support colleagues and suggest solutions

·        The ability to thrive working in a small team, occasionally working alone, but never in isolation.


You will also share our passion for our mission to increase the financial resilience of people in vulnerable circumstances.


To be successful, your experience and capability will Include:

·        The ability to analyse and interpret both quantitative and qualitative primary data

·        Professional experience in social or customer research

·        To have managed or held primary responsibility for consulting or research projects

·        Knowledge of different research methods and the ability to apply these to varied settings 

·        To be able to present complex information to key stakeholders and team members in a clear and helpful way

·        A degree in a social research, social policy or a related field, or work  experience in other research fields 


Desirable experience and capabilities

It would be great if you also have:

·        Experience working with partners to collectively work towards systems / policy change

·        Experience in research and designing solutions for specific minority ethnic groups

·        Understanding of communities of place and interest in those that face disadvantage, particularly in relation to financial products and services

·        Knowledge of and experience working with Office for National Statistics, Financial Conduct Authority and other public databases

·        Good understanding of statistical tools such as SPSS, Stata, and/or R, and Excel


Why work at Fair4All Finance

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.


There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.


We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.


Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.


Our Benefits include:

Financial Security:

·        Pension, group life assurance, critical illness, and income protection, family leave

·        Wellbeing:

·        27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)


Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.


Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.


When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.



·        Please apply through Applied by 12th June 2024 at 12.00pm

·        Interviews will be held on W/C 24th June 2024


After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Posted on: 28 May 2024
Closed date: 12 June 2024 at 23:30
Job ref: 6007
Tags: Advice, Information, Policy/Research, Social Care/Development, Social Work, Operations