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North Kensington, Greater London (On-site)
£18,000 per year (£30,000 prorated)
Part-time (3 days per week - Tuesday-Thursday)
Contract (1 Year)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Main Purpose of Position:

To provide urgent information, advice and guidance support for individuals in dealing with complex interlinked issues through intensive 1-1 personalised support service. Ensure clients are equipped with the knowledge and understanding needed to make a tangible, material difference to their lives. Ensure excellence in project and service delivery throughout the Information, Advice and Guidance service and deliver work as an integral part of the organisation.  

Responsibilities/ Core Duties:

To provide a support service through 1-1 interview sessions, telephone contact, face-to-face and in-depth support with follow-up and record keeping. This post primarily involves providing focused support to help individuals deal with urgent financial, housing, health and benefits issues and provide ongoing support often acting as a conduit, with liaison, advocacy and referral to specialist agencies in health, housing, finance and debt advice, counselling, benefits, domestic violence, immigration and other legal matters. The post-holder must support Nova’s aims, objectives and ethos for clients, staff, senior managers and trustees.

Application resources
Application Instructions

Please provide a CV and covering letter explaining your suitability for the post and motivation for the role. Applications without a covering letter will not be reviewed.

Posted by
Nova New Opportunities View profile Organisation type Registered Charity Company size 21 - 50

Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.

Posted on: 22 May 2025
Closing date: 20 June 2025 at 12:05
Tags: Advice / Information, Advocacy, Housing, Energy, Ethnic Minority / BAME, Homelessness, Social / Support Work

The client requests no contact from agencies or media sales.